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Limited to smart phone owners

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2) Eliminates the need to apply for duplicates of docs

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1) Few steps for linking the phone to the vehicle and License

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3) Limited to English and Hindi for now

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2) Doesnt facilitate payment of the fines

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Potential for improvements in system-
1) Privacy/ Security: Can search any owner and vehicle details with license plate number.

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Like
3) Allows to check for outstanding fines against the vehicle

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CANCEL

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Group- 8 Pakistan Citizens Portal
Pros:
1. Easy-to-use interface for app
2. Tracking of complaint status is easy and comprehensive
3. Covers all governance related areas

Cons
1. Department updates status as 'complete' but on ground solution issue still persists.
2. Easier to resolve problems in federal areas, and difficult at provincial levels due to red tape
3. Anonymous option exists but identification details leaked

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Sri Lanka: I wish they updated the information

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2) Has emergency services in the application based on the location

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1) Eliminates the need to have physical Drivers Licence and and Registration with a QR Code

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[Bangladesh] A quite comprehensive website addressing almost all issues where COVID-19 placed an impact.

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There was a technical knowledge to the government employee almost all were outsourced

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Sri Lanka: I wish they had made it accessible to disabled youth as well

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[Bangladesh] Information in an accessible format for persons with disabilities not available.

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[Bangladesh] Search Toolbar not available.

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General Observation about MOSD, Province 2 is that there is no regional language present

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Sri Lanka: I wish they had provided statistically proven information to validate what they're trying to prove

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[Bangladesh] Difficult to get connected to hotline numbers.

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[Bangladesh] The Corona tracer app is not available on IOS.

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Sri Lanka: I wish they paid more attention to user experience

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[Bangladesh] Although statistics are up-to-date, but for viewing daily statistics, one can only view statistics that date back to the last 14 days alone.

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I wish the server was better, frequent server failure mades the website not load at times.

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It could have been better if:

1.       all the link worked and all information be present in the information center

2.       It would be good if PSA (Public Service Announcement) is present like health care

3.        its subsidiary organs / subordinate office are not present link with GIS map if present would have been better
(Group 6)

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Sri Lanka: I wish they had mentioned the sources from where they got the information and presented them in a consistent way, instead of having different fonts, etc.

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[Bangladesh] Instead of an automated bot response, a person’s response is essential for emergencies.

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I wish the site was secure

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Group 4:
Nepal police app link -  https://play.google.com/store/apps/details?id=com.pathway.nepalpolice

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[Bangladesh] English translation of website is available but translation service is partial to contents.

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Sri Lanka: I wish they had substantial information under each topic instead of scratching the surface. I wish they included legal guidelines and scenario based information to help people understand better

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Group 4:

We felt the Nepal police app design could be improved to decrease memory load.

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Also,  Details of the authorized person is present

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Sri Lanka: I wish they had the the option of having content in local languages on all web pages instead of missing out on some

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The complain feature which looked which looked appealing at the beginning had nothing inside it (was irresponsive).

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At the site, the Information is well categorized eg report, bolpatra

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Group 4:
Map in the Nepal police app was difficult to comprehend.

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Group- 8 Pakistan Citizens Portal
Pros:
1. Easy-to-use interface for app
2. Tracking of complaint status is easy and comprehensive
3. Covers all governance related areas

Cons
1. Department updates status as 'complete' but on ground solution issue still persists.
2. Easier to resolve problems in federal areas, and difficult at provincial levels due to red tape
3. Anonymous option exists but identification details leaked

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Group 4:

Most of the content in the Nepal police app was in English. It would be better if there were multiple languages available according to the region of the country.

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The site is connected with the social sites like facebook, twitter (Group 6)

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Group 4:

The panic mode in the Nepal Police app was great. But we think it requires the internet to run. It would be better if In emergency cases, we could send distress signals offline, maybe by using carrier signals and location. Also panic mode being one of the important feature, is still hidden or hard to find to the new users in app

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Group 4:
However, in the Nepal Police app there was no public feedback mechanism

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Sri Lanka: I like that they have considered accessibility and have the ability to increase font size

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The site is working and updated (Group 6)

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Group 4:

We liked the Nepal Police app as there were emergency numbers available.

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Sri Lanka: I like that they have made an effort to cover the range of topics that need to be addressed in the interest of the target group

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I wish the website had a screen reader feature that allowed visually disabled individuals to access the information.

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Sri Lanka: I like that the about section specifies the target group well

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[Bangladesh] Website has detailed information on the Screening Tools.

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Sri Lanka: I like that the website is available in all local languages

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[Bangladesh]  #BangladeshChallenge Feature: The government created an online mapping platform for everyone to update maps through Google or Open Street of nearby areas on relevant services, such as hospitals, pharmacies, etc.

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Access to both English and Nepali language are available for users. Users can use preferred language. -group 5

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Group 4: We liked the Nepal Police app as there was panic mode which allows the user to notify the gps coordinate that he/she is in danger to the nearest police station. This feature can be life saving.

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I wish it was translated in English language as well.

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I wish it was translated in English language as well

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[Bangladesh] It provides live Covid-19 Updates.

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Group 4: We liked the Nepal Police app because there is also a place to report incidents in Nepali language to the nearest police office.

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We like that users can also ask for further discussion and verification of available data if they are not satisfied with the available link of those data. -group 5

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I liked the easily accessible pop up features for FAQs and feedback box in the website

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[Bangladesh] The website has detailed information on services such as telemedicine, online shopping, digital transactions, food relief, online shopping, ambulance service, fire service and civil defence.

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We wish there were direct links to any particular institution with the app for the information so that users need not to make their physical presence in agencies for required data. -group 5

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[Bangladesh] The website has basic teaching tutorials for school students (Grade 1-12) and training for health care professionals.

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[Bangladesh] I like that the website is user-friendly with messaging option enabled to providing basic information. Moreover, Audio/visuals are mainly in Bangla so it is accessible for a greater public in Bangladesh.

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(General Observation)

It has included several districts intending to present transparency from the district level but has failed to maintain updated information.

The website seems to be incomplete, as many of the links are not working.

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I wish IOS users could use the app. - group 5

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I like news, success stories, case study, podcast, and links are the medium through which users can get required information from this application. -group 5

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(could have been better)

It has separate space for each district however, the information is not complete.

Some of the links mentioned in the website are not working as intended

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We like the live section for flash news with updates from the municipality.

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(could have been better)

The contact form in https://www.fcgo.gov.np/contact does not proceed without the phone number despite not being explicitly shown to be required. No commitments of privacy protection are made. (eg of privacy protection: we will not share your phone-number)

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[Bangladesh] Government website assessed: corona.gov.bd

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We like that there is an official format to government institutions for demanding information to the general public and it comes under the good governance in order to maintain transparency and accountability.

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(could have been better)

Some of the abbreviations are quite difficult to understand for viewers using the site for the first time.

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Visited: https://www.fcgo.gov.np (Group:3)
(we like)

It provides flash news updates on financial topics.

It provides government expenditures against budget, tracks revenue collections and various information can be downloaded.

The intended transparency is commendable.

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I see many reports on this site, but I do not see what action is being taken on them.

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I like that the tool is really simple to use.

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I wish this website was available in other regional languages as well.