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Login with your HFU email account.

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Meet virtually with Cisco Webex. Anytime, anywhere, on any device.

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Simple, modern video meetings for everyone on the world's most popular and trusted collaboration platform.

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Transcripts have been enabled for all recordings

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Transcripts have been enabled for all recordings

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Student Instructions: How to access Webex in your Canvas Course

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Student Instructions: How to access Webex in your Canvas Course

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How to resolve "Your Webex authorization has expired."

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How to resolve "Your Webex authorization has expired."

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Mississippi State University - Knowledge Base

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Problem:
When trying to use Cisco Webex features in Canvas, you receive the following error message:
"Your webex authorization has expired. Please reauthorize webex."

Solution:
The following steps should resolve this error. The video below also demonstrates both the error message and the process to resolve it. Video: Webex Authorization Expired Fix
1. Access the Cisco Webex link in any of your Canvas courses. Click the Virtual Meetings tab if it doesn't automatically start on that section.

NOTE: Pay close attention to the next step!

2.In the top right, to the left of Support, click the (it should look like a rectangle with an arrow in it). Be aware, this is NOT the Canvas Log Out button or the Cisco Webex Meetings desktop app Log Out button, this is a button located on the Cisco Webex Virtual Meetings page within your Canvas course. See the screenshots below for the exact button to use. Be sure to click the button to the LEFT of Support and not the Support button itself.

3. Click Sign in with Webex Meetings.

4. Enter your netid@msstate.edu email address, if prompted.

5. Enter your NetID, NetPassword, then authenticate with Duo, if prompted.

6. Accept the permissions request, if prompted.

7. You have now reauthorized your Cisco Webex account in Canvas and should be able to create meetings again.

Advanced Steps:
If following the steps above does not resolve your issue, you may need to do the following:
1. Log out of Canvas.

2. Clear the cache and cookies in your browser.

3. Close your browser.

4. Open the browser and log back in to Canvas.

5 Try following the steps in the first section again.

Please contact the ITS Service Desk if you continue to experience any issues.

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How to resolve "Your Webex authorization has expired."

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Resolving a common authorization error with Cisco Webex in Canvas.

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1 (408) 906-2222

They are fast and efficient. Please call the number if you need help. They know how Webex works within Canvas and will be able to trouble shoot any issue you may have.

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Sign Up For a Slido Account with your HFU Webex Account

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Sign Up For a Slido Account with your HFU Webex Account

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It's how you include everyone
in your meetings

Slido gives you everything you need to engage your participants, capture their views and make everyone feel connected - whether you're running a team call, training or an all-company meeting.

Intuitive and easy

The attendees can join without any logins or downloads, and the setup for hosts takes only minutes.

5+ polling options

With Slido's 5 types of polls, Q&A, quizzes and surveys, you can engage your participants in a variety of ways.

Get started for free

Start with our forever-free Basic plan, or get more from Slido for only €10 per month.

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Slido is the ultimate Q&A and polling platform for live and virtual meetings and events. It offers interactive Q&A, live polls and insights about your audience.

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Adding Cisco Webex to your Canvas Course navigation

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Adding Cisco Webex to your Canvas Course navigation

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As an instructor, you can control which links appear in Course Navigation. Canvas includes a set of default Course Navigation links that are shown by default and cannot be renamed. Depending on your course configuration, other links may be available and may be customizable.

Links to sections that don't have any content and that students cannot create content for will be automatically hidden for students and will display the Visibility icon to instructors. For example, if there are no learning outcomes set for the course, you will see the Outcomes link with the Visibility icon, but students will not see the link at all. Configured External Apps may create additional Course Navigation links.

Disabling a course navigation link creates the following redirects:

Hidden only (cannot be disabled but still accessible via direct URL): Discussions and Grades

Page disabled; redirected to Home page: Announcements, Assignments, Conferences, Collaborations, Files, Modules, Outcomes, Quizzes, Pages, People, Rubrics, and Syllabus

Page disabled; won't appear in navigation: Any LTI links, such as Attendance, Chat, and SCORM

Reordering and hiding Course Navigation links for Announcements, Assignments, Discussions, and Files also affects the course tabs in the Dashboard course view for all users. Additionally, disabling the Files link will hide the Files tab in the Content Selector in the Rich Content Editor for students.

The following course navigation links will still be visible to instructors even if they have been hidden or disabled: Home, Announcements, Assignments, Collaborations, Conferences, Discussions, Files, Grades, Modules, Outcomes, Pages, People, Quizzes, Rubrics, Settings, and Syllabus.

Notes:

Navigation links that cannot be disabled require the URL access to display related data in other Canvas areas. Access to hidden pages may be further restricted by changing specific student permissions in Canvas. Contact your Canvas admin for assistance.

If you disable the Course Navigation link for an external tool, the link no longer displays in your Course Navigation list.

If the course navigation link for the page is disabled and hidden from students, the Student View button does not display.

Open Settings

In Course Navigation, click the Settings link.

Have a question about Canvas? Ask in the Q&A forum:

Embed this guide in your Canvas course:

Embed this Guide

Note: You can only embed guides in Canvas courses. Embedding on other sites is not supported.

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How do I manage Course Navigation links?

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As an instructor, you can control which links appear in Course Navigation. Canvas includes a set of default Course Navigation links that are shown by default and cannot be renamed. Depending on your course configuration, other links may be available and may be customizable. Links to sections that do...

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How to use Webex Meetings in your Canvas Courses. You will need to create and set up meetings for every course.

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Webex Meetings is a web conferencing software that lets you host online meetings with video, audio, screen sharing, whiteboard, polling, and breakout rooms. Webex integrates with Canvas and Google Calendar.

Webex is available for free to all faculty, staff, and students at Holy Family University University.

How do I use Webex Meetings?

Students must access web conferencing tools through Canvas to meet MSCHE accreditation requirements.

There are a number of ways to schedule and host a Webex Meetings session that meets this requirement, but perhaps the easiest way is to use the Cisco Webex option in your Canvas course menu.

How do I Create a Webex Meeting in Canvas?

This video will show you how to schedule a single or recurring Webex meeting within Canvas.

Quickstart Guide: Creating a Webex Meeting in Canvas

How do I Start a Webex Meeting?

Learn how to set up and test your audio and video setting and how to start your Webex meeting.

How do I Share Content in Webex Meetings?

Goose Creek CISD produced an excellent video on how to share content within Webex, including how to share presentations, documents, video, your entire desktop, and the built-in whiteboard.

How do I use Webex Breakout Sessions?

Breakout Sessions are sub-rooms in Webex Meetings that are useful for splitting your students into smaller groups to talk or collaborate.

NOTE: Students calling in using the phone option cannot join breakout rooms.

How do I Create a Poll in Webex Meetings?

Learn how to use Webex to poll your students.

How do my students use Webex?
Get Started with Cisco Webex Meetings for Attendees (Students)
Note: Users with Webex App prior to 40.9 update need to update the app

How do I use my Webex Personal Room?

Your Webex Personal Room is like a virtual office and conference space that you can use for meetings at anytime. The Meeting address (URL) and call-in number for your Persoanl Room is the same for all your meetings. Learn more here: Cisco Webex Personal Rooms in Cisco Webex Meetings.

Troubleshooting Technical Issues

Download the Webex Desktop App

In addition to the Webex Desktop app, Webex also works inside of your browser - just not as well. For the best experience download the Webex Meetings Desktop App.

Severe audio/video lag

Some audio/video lag is a normal part of working with conferencing software. However, if lag is so pronounced that you or one of your students is unable to continue with the class, consider the following:

Make sure your laptop or device is plugged in (and not running on battery)

If possible, connect directly to wired Ethernet connection instead of Wifi

Turn off your VPN (If you don't know what that is, you're probably not using one)

Stop broadcasting video and participate with only Webex audio and/or text chat

Stop Webex audio and dial in using the call-in phone option

Leave the meeting, restart your computer, and rejoin the meeting

Try another another computer/device

Cisco Webex Support

Cisco Webex offers a number of ways to contact their technical support teams, including email, phone, and chat: Webex Help Center.

Holy Family Help Desk Support

The Holy Family University IT Help Desk is the first point of contact for all requests and problems relating to technology services provided at Holy Family University: Holy Family Help Desk

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Webex Meetings is a web conferencing software that lets you host online meetings with video, audio, screen sharing, whiteboard, polling, and breakout rooms. Webex integrates with Canvas and Google Calendar. Webex is available for free to all faculty, staff, and students at Holy Family University University.

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Interactive student engagement app that is installed on your Webex Meetings. You must use the desktop version of Webex to access this tool.

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Download for Windows (32 bit)

Download for Windows (64 bit)

One platform, with all the
ways to connect.

Available on app store,
google play and Microsoft app store

Scan QR code to
download mobile app

Visit our Help site for a full list of download options for admins

Our previous app,
Meetings

Our previous Mobile app,
Meetings

Our previous Mobile
app, Meetings

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Cisco Webex | Video Conferencing, Webinars, Screen Share, & Conference Call

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Download for Windows (32 bit) Download for Windows (64 bit) Available on app store, google play and Microsoft app store Scan QR code to download mobile app Visit our Help site for a full list of download options for admins Our previous app, Meetings Our previous Mobile app, Meetings Our previous Mobile app, Meetings

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Webex | Record a meeting on your computer

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Webex | Record a meeting on your computer

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As the host or cohost, you can record meetings on your computer if your site administrator has allowed local recording for your site.

You can record meetings as a cohost in Webex version 42.11 and later.

Your recordings include the participant audio, video, and anything shared during the meeting.

Recording format

Recordings save to your computer in the MP4 format.

Recordings don't include the panels, such as the chat panel and participants panel, or any files that you share using Share File. You can't choose a recording layout.

Recording location

When you record a meeting to your computer, you can choose where you want to save it, or you can save it to the default path.

Allow anyone with the presenter role to record (Webex Training)

If your site administrator has allowed recording in the WRF format (Windows only) for Training, you can let a participant record the training session by making them the presenter. Once you make a participant the presenter, the Recorder icon appears in their session controls. As the host, you can't start a new recording on your computer until you make yourself the presenter again. You can still record in the cloud. If you already started recording on your computer and then make someone else the presenter, the new presenter can start a recording without stopping yours.

Record your meeting

1

Click Record

Don't see the computer option? The option may be disabled. Contact your Webex site administrator.

If you subscribe to Webex from your Service Provider, please direct questions about this feature to your Provider's customer support team.

To include audio in your recording, you must select Computer audio as the audio option. If you connected to audio using a different option, a warning appears, but you can still record without sound.

2

Click Record.

3

(Optional) Click Record, and then choose Pause and Resume to maintain a single recording.

For meetings or events that last many hours, it's a good idea to make multiple recordings for more manageable file size and easier viewing.

4

Click Stop to end your current recording.

When the meeting or event ends, your recording saves to your computer.

As the host or cohost, you can record meetings on your computer if your site administrator has allowed local recording for your site.

You can record meetings as a cohost in Webex version 42.11 and later.

Your recordings include the participant audio, video, and anything shared during the meeting.

Recording format

Recordings save to your computer in the MP4 format.

Recordings don't include the panels, such as the chat panel and participants panel, or any files that you share using Share File. You can't choose a recording layout.

Recording location

When you record a meeting to your computer, you can choose where you want to save it, or you can save it to the default path.

Allow anyone with the presenter role to record (Webex Training)

If your site administrator has allowed recording in the WRF format (Windows only) for Training, you can let a participant record the training session by making them the presenter. Once you make a participant the presenter, the Recorder icon appears in their session controls. As the host, you can't start a new recording on your computer until you make yourself the presenter again. You can still record in the cloud. If you already started recording on your computer and then make someone else the presenter, the new presenter can start a recording without stopping yours.

Record your meeting

1

Click Record

Don't see the computer option? The option may be disabled. Contact your Webex site administrator.

If you subscribe to Webex from your Service Provider, please direct questions about this feature to your Provider's customer support team.

To include audio in your recording, you must select Computer audio as the audio option. If you connected to audio using a different option, a warning appears, but you can still record without sound.

2

Click Record.

3

(Optional) Click Record, and then choose Pause and Resume to maintain a single recording.

For meetings or events that last many hours, it's a good idea to make multiple recordings for more manageable file size and easier viewing.

4

Click Stop to end your current recording.

When the meeting or event ends, your recording saves to your computer.

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Webex | Record a meeting on your computer

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As the host or cohost, you can record meetings on your computer if your site administrator has allowed local recording for your site. You can record meetings as a cohost in Webex version 42.11 and later. Your recordings include the participant audio, video, and anything shared during the meeting.

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Live Polling and Q&A for Webex Meetings | Slido

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Create inclusive and interactive meetings with Slido polling and Q&A integrated directly into Webex Meetings.

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Questions about Webex? Get answers from other users and the experts.

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At Webex, we've been using Slido a lot lately. In practically every meeting, we start with a Slido poll to get people talking and relax a little while we wait for everyone to join. We also use it to even out the playing field so that even quiet people with great ideas have a chance to speak up. Slido has also helped me discover that I am ranking my priorities almost the same as my boss. And we are curious... How do you and your team use Slido? When you meet with your team, can you tell who's engaged and participating? Or do you just use Slido to ask questions like who makes the best coffee or if you'd rather have feathers or scales? What's your favorite type of poll? We'd love to know!

So, how do you and your teams use Slido in Webex? What's the most useful type?

In less than 100 words, comment below on what you love about Slido in Webex and share any tips for fellow users. Once we get your response, we'll enter you into our giveaway for a chance to win a Cisco 730 headset. We'll keep this post active through the entire month of September and randomly select a giveaway winner the first week of October. Congratulations to August's winner, Matthew Wynd!

More about Slido in Webex Meetings

With Slido and Webex, it's never been easier to collect ideas, opinions and feedback from your team. Slido's six types of polls, quizzes and Q&A can help you engage your team, break the ice, check the understanding, or even put a decision up for a vote. Slido has you covered at every step, before, during and after the meeting. You can use it to collect questions ahead of time, get feedback afterward and include everyone who can't join live. With Slido's analytics, you can get valuable insights into your meetings like how many people were engaged, export your questions or voting results for further analysis, or see who might make a good advocate for your cause.

To learn more

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Webex Employee's Favorite Feature of the Month: Slido!

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At Webex, we've been using Slido a lot lately. In practically every meeting, we start with a Slido poll to get people talking and relax a little while we wait for everyone to join. We also use it to even out the playing field so that even quiet people with great ideas have a chance to speak up.

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Excellent advice on making sure Webex meetings are set up right for crosslisted courses

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I typically cross-list sections within Canvas because it makes my life much easier by creating assignments with due dates broken down based on the section each student is enrolled in. I'm curious if the Webex integration will allow me to create meetings that are only shown to particular sections so...

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This article applies to WBS41.2.x and earlier sites. If you have a later Webex version, learn how to share motion and video content here.

Optimizing for motion and video requires Cisco Webex video platform version 2.0. To find out which version you're using, see Find Your Cisco Webex Meetings Version Number. The feature also requires that your site settings permit joining meetings from video systems. If you don't see the optimization menu, contact your system administrator.

1

Go to Share and select Optimize for text and images or Optimize for motion and video.

2

If you selected Optimize for motion and video and your content includes sound, check the Share your computer audio check box.

We recommend this option if you're sharing a video or animation that has sound. Everyone can hear what you're sharing through the Webex Audio conference, whether they join from a phone, VoIP, or a video system.

Mac users: The first time that you choose to share your computer audio, Webex prompts you to install audio drivers. Select Install and follow the on-screen instructions, or select Cancel.

3

Select the content that you want to share.

The optimization options are available for the Chrome browser only.

1

Go to Share and then select Optimize for text and images or Optimize for motion and video.

2

Select Screen.

3

If you selected Optimize for motion and video and your content includes sound, check the Share your computer audio check box.

The Share your computer audio check box appears only when you choose to share Your Entire Screen or a Chrome Tab. We recommend this option if you're sharing a video or animation that has sound. Everyone can hear what you're sharing through the Webex Audio conference, whether they join from a phone, VoIP, or a video system.

Mac users: The first time that you choose to share your computer audio, Webex prompts you to install audio drivers. Select Install and follow the on-screen instructions, or select Cancel.

4

Choose the content that you want to share and then select Share.

You can include audio while sharing high frame rate video content at 30 frames per second (FPS) during a meeting from your iPhones and iPads.

1

Tap More and then tap Share Content .

2

If you select Optimize for Video and your content includes sound, select the Include Audio option.

The default option available is Optimize for Images to provide clearer text and images while sharing content.

3

Choose the content that you want to share and then select Share.

This article applies to WBS41.2.x and earlier sites. If you have a later Webex version, learn how to share motion and video content here.

Optimizing for motion and video requires Cisco Webex video platform version 2.0. To find out which version you're using, see Find Your Cisco Webex Meetings Version Number. The feature also requires that your site settings permit joining meetings from video systems. If you don't see the optimization menu, contact your system administrator.

1

Go to Share and select Optimize for text and images or Optimize for motion and video.

2

If you selected Optimize for motion and video and your content includes sound, check the Share your computer audio check box.

We recommend this option if you're sharing a video or animation that has sound. Everyone can hear what you're sharing through the Webex Audio conference, whether they join from a phone, VoIP, or a video system.

Mac users: The first time that you choose to share your computer audio, Webex prompts you to install audio drivers. Select Install and follow the on-screen instructions, or select Cancel.

3

Select the content that you want to share.

The optimization options are available for the Chrome browser only.

1

Go to Share and then select Optimize for text and images or Optimize for motion and video.

2

Select Screen.

3

If you selected Optimize for motion and video and your content includes sound, check the Share your computer audio check box.

The Share your computer audio check box appears only when you choose to share Your Entire Screen or a Chrome Tab. We recommend this option if you're sharing a video or animation that has sound. Everyone can hear what you're sharing through the Webex Audio conference, whether they join from a phone, VoIP, or a video system.

Mac users: The first time that you choose to share your computer audio, Webex prompts you to install audio drivers. Select Install and follow the on-screen instructions, or select Cancel.

4

Choose the content that you want to share and then select Share.

You can include audio while sharing high frame rate video content at 30 frames per second (FPS) during a meeting from your iPhones and iPads.

1

Tap More and then tap Share Content .

2

If you select Optimize for Video and your content includes sound, select the Include Audio option.

The default option available is Optimize for Images to provide clearer text and images while sharing content.

3

Choose the content that you want to share and then select Share.

1

Go to Share and select Optimize for text and images or Optimize for motion and video.

2

If you selected Optimize for motion and video and your content includes sound, check the Share your computer audio check box.

We recommend this option if you're sharing a video or animation that has sound. Everyone can hear what you're sharing through the Webex Audio conference, whether they join from a phone, VoIP, or a video system.

Mac users: The first time that you choose to share your computer audio, Webex prompts you to install audio drivers. Select Install and follow the on-screen instructions, or select Cancel.

3

Select the content that you want to share.

The optimization options are available for the Chrome browser only.

1

Go to Share and then select Optimize for text and images or Optimize for motion and video.

2

Select Screen.

3

If you selected Optimize for motion and video and your content includes sound, check the Share your computer audio check box.

The Share your computer audio check box appears only when you choose to share Your Entire Screen or a Chrome Tab. We recommend this option if you're sharing a video or animation that has sound. Everyone can hear what you're sharing through the Webex Audio conference, whether they join from a phone, VoIP, or a video system.

Mac users: The first time that you choose to share your computer audio, Webex prompts you to install audio drivers. Select Install and follow the on-screen instructions, or select Cancel.

4

Choose the content that you want to share and then select Share.

You can include audio while sharing high frame rate video content at 30 frames per second (FPS) during a meeting from your iPhones and iPads.

1

Tap More and then tap Share Content .

2

If you select Optimize for Video and your content includes sound, select the Include Audio option.

The default option available is Optimize for Images to provide clearer text and images while sharing content.

3

Choose the content that you want to share and then select Share.

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Webex - Share Motion and Video Content in Webex Meetings and Webex Events (Slow Channel)

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When you share your screen or an application, you can improve the quality based on the type of content that you're sharing. By default, sharing is optimized for text and images, providing high resolution for content like documents and slides. However, you can optimize to ensure a higher frame rate when you share things like video, animations, or dynamic applications.

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Slido will be on the bottom right hand corner of the screen

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FireShot Capture 012 - Untitled document - Google Docs - docs.google.com

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Webex FAQ'S: Record, Edit, & Trim Webex Videos

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IT Public Alerts - Calendar View

09/14/2021 2:00 PM - 10/31/2021 11:00 PM
The Center for Information Technology Services (CITS) is pleased to announce that eUMB HRMS system access is now available 24/7. Users may access the Self Service pages such as Timesheet and Leave Inquiry at any time. Users who hold roles in eUMB HRMS may access all eUMB HRMS application pages at any time via the eUMB HRMS link in Portal.

10/30/2021 7:00 AM - 9:00 AM
The Center for Information Technology Services (CITS) will be performing maintenance on the campus firewalls. Maintenance is scheduled for Saturday, September 30, 2021 between 7:00am and 9:00am. No downtime is anticipated.

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How to Record and Share a Webex Presentation in Ten Easy Steps

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IT Public Alerts - Calendar View 09/14/2021 2:00 PM - 10/31/2021 11:00 PMThe Center for Information Technology Services (CITS) is pleased to announce that eUMB HRMS system access is now available 24/7. Users may access the Self Service pages such as Timesheet and Leave Inquiry at any time.

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Get customized layouts with Webex Meetings | Simply drag and drop

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Get customized layouts with Webex Meetings | Simply drag and drop

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Get customized layouts with Webex Meetings | Simply drag and drop