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Page6: select Product is an enabler, not an objective

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What is the operational plan? timing, resources needed (how many? what competencies? leaders vs contributors)? Marketing, sales, DCX, CCC, quotation center, etc.

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What is the operational plan? timing, resources needed (how many? what competencies? leaders vs contributors)? Marketing, sales, DCX, CCC, quotation center, etc.

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slide 4 : why price and availability are inside

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slide 4 : why price and availability are inside

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slide 4 : provide use cases for Q SS (rather than comparing functionalities between P&A with SS quote, etc)

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slide 4 : provide use cases for Q SS (rather than comparing functionalities between P&A with SS quote, etc)

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Why we don't mention the quote offer document before moving to the "order" section. It will be the deliverable for the customer

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Provide exemples of countries and different implementation strategies, lessons learned : provide benchmark, connection with other countries, leverage quotation network more

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Provide exemples of countries and different implementation strategies, lessons learned : provide benchmark, connection with other countries, leverage quotation network more

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•Slide 5 -> the WHY?: Move up and explore in depth the benefits•Slide 7 -> good comparison : Make it clearer (like in products comparisons)•The How? Starts at slide 11 -> Be clearer in the context / reasons / benefits before arriving at slide 11•Good RACI at the “After Go-Live” session -> could be clearer

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•Slide 5 -> the WHY?: Move up and explore in depth the benefits•Slide 7 -> good comparison : Make it clearer (like in products comparisons)•The How? Starts at slide 11 -> Be clearer in the context / reasons / benefits before arriving at slide 11•Good RACI at the “After Go-Live” session -> could be clearer

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•Missing the Why? The Why put is not correct and the only WHY? Necessary would be the commercial efficiency / cost to serve reduction / and to provide saving, numbers and figures dedicated to the country

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•Missing the Why? The Why put is not correct and the only WHY? Necessary would be the commercial efficiency / cost to serve reduction / and to provide saving, numbers and figures dedicated to the country

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page 7 : I don't undertand the "receive different proposal"

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page 7 : I don't undertand the "receive different proposal"

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is there any role for the account owner in self-service? if the account owner is the one doing the training, it should be the one also supporting the customer when the customer is learning how to use it

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is there any role for the account owner in self-service? if the account owner is the one doing the training, it should be the one also supporting the customer when the customer is learning how to use it

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Slide5: "get product" is the purpose of get delivered. Phrasing to be reviewed, or associate it with "price" as product price

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"do you want to create a new quote" Why we don't have a step for the submission of the Quote ?

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Training available only in English and Spanish ?

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Define deployment strategy for the country - priorities, phasing by customer types, or any other criteria

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Define deployment strategy for the country - priorities, phasing by customer types, or any other criteria

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Getting Access. Better to also give a sample request so customers can anticipate the information that will be asked from them

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Getting Access. Better to also give a sample request so customers can anticipate the information that will be asked from them

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Page7: why is it to the customer to contact SE if it is already a customer identified ? this is to SE to push, not the customer to pull

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missing the Why? - explore the benefits?

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missing the Why? - explore the benefits?

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slide 14: I would not saying that the notifications is to look at the problems... as a customer, the first thing i would think is that i will have problems, so i will not be excited to use it

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slide 14: I would not saying that the notifications is to look at the problems... as a customer, the first thing i would think is that i will have problems, so i will not be excited to use it

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Where is the connection with DCX local teams?

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Where is the connection with DCX local teams?

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Missing clear what's in it for me for a customer : why should I use QSS and not calling CCC or QC?

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Missing clear what's in it for me for a customer : why should I use QSS and not calling CCC or QC?

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slide 12: it is not clear that slide 12 is one way and slide 13 is naother way

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slide 12: it is not clear that slide 12 is one way and slide 13 is naother way

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Page 2: start with the "why" to put in customer shoes

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in the homepage, precise the number of page for each part ? because when we click on it, we arrive in 1st page of each part and we are not aware it there are others pages

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Missing comparison of QSS vs P&A vs E-commerce (same done in the country toolkit)

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Missing comparison of QSS vs P&A vs E-commerce (same done in the country toolkit)

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Missing E2E journey view of a customer using quotation self-service

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Missing E2E journey view of a customer using quotation self-service

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Missing testimonials from worlwide and big customer accounts

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Missing testimonials from worlwide and big customer accounts

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Slide 8 = Say somewhere this videos are for training you or letting you know how to use it. "This video is FOR???"

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Slide 8 = Say somewhere this videos are for training you or letting you know how to use it. "This video is FOR???"

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Slide 7 = Quotation Steps IS JUST ONE STEP Compressed into just  => Contact your Quotation Center or Customer Care

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Slide 7 = Quotation Steps IS JUST ONE STEP Compressed into just  => Contact your Quotation Center or Customer Care

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Slide 4 = I ask as a customer, "How will it make my life easy?" or "Why?"

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Slide 4 = I ask as a customer, "How will it make my life easy?" or "Why?"

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The Link on the Home Page is better to be  on the right instead on the Left

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The Link on the Home Page is better to be  on the right instead on the Left

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Slide 17 : very generic, need figures / facts 

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Slide 17 : very generic, need figures / facts 