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Please add your thoughts about what went well and the things which could have gone better to one of the four categories with regards to the e-voucher project. You can create a new card using the plus button or comment on an existing one. Start the title of your post with either [to improve] or [success]. You can add your name to a post, but that is not mandatory.

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Press the 🤍 button to like a post - the posts with the most likes will be discussed in our team meeting.

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[to improve] Limitations of Shopify (Eva)

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[to improve] Limitations of Shopify (Eva)

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As a stand alone tool, Shopify functions well, however this solution limits us in further development of the vouchers

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Although it took some work to get (close to) the citizenM brand standards, the speed of setting up Shopify was really fast

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[Success] Collaboration of different departments/team (Eva)

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[Success] Collaboration of different departments/team (Eva)

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Working together with the different teams to get quickly to a solutions was impressive!

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Throughput from the idea until going live was really fast

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[Improve] Missing some steps in the process (Eva)

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[Improve] Missing some steps in the process (Eva)

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After multiple discussions with Finance and making sure everything was taking into account, still some steps in the process turned out not to be clear - improve walk the wall

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[Improve] Not that much demand yet (Eva)

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[Improve] Not that much demand yet (Eva)

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[success] Early on involved the right stakeholders (Eva)

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[success] Early on involved the right stakeholders (Eva)

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Conversations with legal/security/support from the start to ensure transperancy

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[Improve] stuff discussed in gate 1 did turn out to be different

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[Improve] stuff discussed in gate 1 did turn out to be different

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The API access and export function of Shopify did not work as expected and discussed.

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Project got a lot of priority, while the business case and technology both do not seem very solid.

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1.5 month after the launch of this PoC, what do we know that we didn't know before?

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The gate process forced to think details that otherwise might be neglected. Did not showed to be a delaying factor.

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Putting a manual solution live and validate the product, instead of working for months without any customer interaction.

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Bumpy ride with platform selection and bouncing priorities

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[success] Support process followed and seems to be working

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[success] Support process followed and seems to be working