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However, I found students lack in this aspect as they usually rely heavily on their leader to give the ideas of what to do and some of them just wait on others to do for them or take action when they were being ask to do so.

This may causes the increase of workload on leader.

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1. Shum Phui Yieng 0324028

2. Lim Gee 0323770

3. Wan Nor Adilla Muin 0323598

HRM30105 People and Organisation

Tutorial 5

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Kahai, S. (2008) Leading In Face-to-Face Versus Virtual Teams. [Online] Available from:  http://www.leadingvirtually.com/leading-in-face-to-face-versus-virtual-teams/

MSG Management Study Guide, (2013) Virtual Teams vs Traditional Teams. [Online] Available from: http://www.managementstudyguide.com/virtual-teams-and-traditional-teams.htm

Brounstein, M. (2015) Ten Qualities of an Effective Team Player. [Online] Available from:

http://www.dummies.com/how-to/content/ten-qualities-of-an-effective-team-player.html

ADAM, (2008) Top 5 Ways to Build Team Commitment. [Online] Available from: http://adamhcohen.com/top-5-ways-to-build-team-commitment/

Mind Tools, (2015) Leadership Styles: Choosing the Right Approach for the Situation. [Online] Available from: https://www.mindtools.com/pages/article/newLDR_84.htm

Blanken, R. (2013) 8 Common Leadership Styles. [Online] Available from: https://www.asaecenter.org/Resources/ANowDetail.cfm?ItemNumber=241962

Alexander, M. (2015) 11 Communication Skills of Effective Project Leaders. [Online] Available from: http://www.cio.com/article/2882199/project-management/11-communication-skills-of-effective-project-leaders.html

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Besides, convey honest and clarity messages by leader and followers should not be omit in building effective leadership (Alexander, 2015). Leader definitely has to express their intention and pathway clearly to ensure all their members are following the right path. As an example, if a leader set a goal that require the project should be done one week before the due date, members would definitely ensure that their responsibility are being completed according to the limitation and not one day before the due date. Followers are also encourage to express their messages honestly and clearly to prevent any misunderstanding between members.

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Leader and followers should communicate with each other in a respectful way (Alexander, 2015). Leader and followers should not ignore others ideas and opinions when presenting their own ideas just because they do not agree with others ideas. Nevertheless, leader and followers should appreciate, recognize and respect through discussing and improving the ideas of members so that members would not feel low self-confident and undergo hurt feeling but able to motivate them. Furthermore, diversity is also the main focus on every team in terms of religions, cultures and races. Unlike secondary school that most of us are interacting with people that have common characteristics, University students have to adapt themselves in collaborating with other especially those who comes from other countries such as Bangladesh and Egypt. As a team, we should not estrange and discriminate them just because they are different from others. However, every members should treat them fairly like how we treat others by giving opportunity for them to contribute their ideas and gives respect to their cultures and religions.

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Lastly, in order for a team to work effectively to achieve goals that every members desired, it is a must to emphasize on the interpersonal communication skills in every members when they working together.

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By referring to the teams in the Museum integrated project, self-directed work team would be suitable because only a few members are in a team and each member would have strengths and skills in specific field. Take the example of our own work team, our team is made up of only three members and we do not appoint anyone to be the leader of the group but everyone has the accountability to lead and accomplish the project.

Each of us hold different responsibility according to the strength respectively. We always work interdependence to offset others weaknesses by relying on the information, skills and the ability of members. For instance, one of our team member who is skillful in informational technology such as video editing compare to others would be responsible for any problem regarding to informational technology.

Besides, self-directed team is suitable because contributing ideas actively and high responsibility among team members which would in turn increases the productivity of team is very important in a small group that made up of a few members so that the project can be accomplish within the time given.

Also, I could observed team members who practiced openness by listening and supporting the ideas from their members and even giving decision making opportunity to them. Obviously, this action could bring motivation to members which lead to high engagement and able to get work done effectively and efficiently.

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Also, they emphasize on encouraging members to contribute creative ideas thus lead to high engagement and productivity of members (Blanken, 2013). Members would feel that they are being appreciated by others and playing an important role as well. To conclude, a team that performs transformational leadership would shows a better relationships and understanding between team members and thus leading to high job performance.

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Having a good social skills in transformational leadership is also advantageous because leader is able to overcome the conflicts between members and is able to motivate team members by giving appropriate praise. For instance, having disagreement of ideas is unavoidable in every team as every of us has different preference in doing things. Thus, it is the responsibility of leader to reconcile the conflict.

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🌟 Emotional intelligence

🌟 Good social skills

🌟 Encouraging

😢 😠 😊 😦 😏 😑 😆 😀 😢 😠  😦 😏 😑 😆 😏 😑 😆 😀 😀 😢 😠

This type of leader is able to show emotional intelligence, which is able to manage their emotion as well as others when dealing with problems (Mind Tools, 2015). Self-awareness of their own emotions to prevents them from bringing any bad influences on others is very important to maintain the performances of members.

For instance, if a leader blame the members on things that they did not do correctly just because of having bad mood that day instead of giving advice and lead them, it would definitely make the members into dull mood and ultimately affect the performances.

Thus, a leader should be able to tolerate the actions done by members such as the uncooperative action by giving advice patiently.

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Virtual team is very different from face-to-face team. Virtual team does not have physical communication but they interact through technologies compared to face-to-face team. A face-to-face team would be able to communicate more effectively by having discussion physically.

Team members should show their good attitudes and traits such as communicate constructively, participate actively, share openly as well as being humorous are important to comfort and help members to cooperate effectively.

Moreover, a leader should be able to lead members by showing a sense of trustworthy, good problem-solver and emotional controller.

Understanding the ability of members is crucial in deciding the right work team for the right working environment.

Members who are able to work in their desirable environment can help to satisfy them better and create a positive working environment. Every people has their own working styles, attitudes and behaviors.

Therefore, every of us should be able to communicate interpersonally to understand each other better by exchanging information.

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Thirdly, a leader is someone in a group who can lead members, trust worthy, able to think out of the box and also a problem-solver.

However, it does not mean that they can express the leadership style according to their personality but depend on members as a whole.

Leaders should determine the types of behaviour is shown by his/hers members in order to decide the types of leadership styles to implement.

The style that I would suggest is transformational leadership.

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Next, having team members that with good sense of humor would make the ambience better (ADAM, 2008). Some of the groups seems to be enjoying the trip to Museum during the visiting by making jokes and all kinds of funny behavior. Although sometimes it may seems immature, but it would definitely bring joy and reduce the stress level among the team members compared to teams which is serious and only focuses on accomplishing work.

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Team members should also be open with one another. (Brounstein, 2015).  Students share their photos and informations that they have collected together to ensure the informations was being collected sufficiently. Also, this can ensure that their planning are being followed in order to fulfill their requirement (Brounstein, 2015).

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Communicates constructively when talking to team members to deliver positive support and show their respectful to others. (Brounstein, 2015). I was able to observe students who put in effort in order to cheer up members especially when gathering the information that were needed to complete the project. I also found that students convey their messages to others in an appropriate tone to shows their respect for others.

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What we observed 👀 participating actively would be equally important. (Brounstein, 2015). 

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What we observed 👀 participating actively would be equally important. (Brounstein, 2015). 

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Listening carefully when someone is speaking, enables them to understand each other and ensure that messages are able to deliver successfully by giving back opinion and feedback to them. Different people have different points of view, therefore actively contributing ideas may be helpful.

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♠️ Participate actively

♣️ Communicate constructively

♥️ Be open with one another

♦️ Good sense of humour

In order for a team to perform efficiently and effectively, having team players with good traits is very crucial.

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However, achieving this goal requires the effort and commitment from all the employees.

Therefore,  a good leader and cohesive employees  are very crucial in determining the future of an organization.

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However, saying that integrated teams are face-to-face team is certainly not true. With the advancement of
technology nowadays, students are constantly using technology to communicate
with their fellow peers. Most of the students would not gather or see each other after classes. Therefore, the only form of communication to discuss things such as projects  would be through technologies such as WhatsApp and Facebook.

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However, saying that integrated teams are face-to-face team is certainly not true. With the advancement of
technology nowadays, students are constantly using technology to communicate
with their fellow peers. Most of the students would not gather or see each other after classes. Therefore, the only form of communication to discuss things such as projects  would be through technologies such as WhatsApp and Facebook.

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In virtual teams, the leader:

has to always facilitate communication amongst their members from relationship building to shared context, as they lack of physical communication or verbal cues. (MSG Management Study Guide, 2013)

is not able to determine whether his/hers members are able to receive the e-mail or they just ignore the message and thus this slows down the communication between one another.

needs to delegate more tasks to the team members as he/she is unable to control the daily process of projects and monitoring of all member activities.

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The students do not have to do much in relationship building since they are familiar amongst their peers. Being from the same course, this enable them to communicate well. (Kahai, 2015)

Every member in a group is delegated with different tasks, with the leader giving out instructions to ensure that every member has a role to play. This shows that direct communication enables tasks to be done efficiently and effectively.

Feedback from groups' leader and members can be obtain more efficient through face-to-face communication rather than relying on e-mail and other forms of communications.

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Emphasize on physical interaction in order for them to improve their interpersonal skills.

(Kahai, 2015)

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Rely on technologies such as e-mail,intranet, WhatsApp and video conferencing to communicate without physical interaction.

(Kahai, 2015)

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People and Organisation: Human Management

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People and Organisation: Human Management

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Human management is the process of managing people  to achieve an organization’s goals and objectives.


Managers should always ensure that all the employees has best working conditions in order to achieve maximum output to ensure the organization to run smoothly and successfully.