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·A helping relationship occurs between people who provide and and receive assistance in meeting human needs
·The relationship between nurses and patients is a helping relationship
·It is built on the patient's needs

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Factors Affecting the Helping Relationship

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Factors Affecting the Helping Relationship

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·Warmth, Friendliness
·Openness, Respect
·Empathy
·Honesty, Authenticity, Trust
·Caring
·Competence

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Staying up-to-date on the latest research fosters competent care

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Culturally competent nurses are pertinent to providing high quality care.

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·Assess your own personal beliefs about different cultures
·Plan care based on patients' varying cultural backgrounds
·Use special approaches when speaking to patients who have a different primary language
·Never make assumptions

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·Establishing Rapport
·Creating a Comfortable Environment
·Honoring Privacy
·Being Flexible, Clear, Concise
·Listening Often

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Benefits of Providing Culturally Competent Care

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Holding a patient's hand can convey emotional support

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·Respect the worth and uniqueness of all individuals
·Nurse must respect both patients and colleagues
·Protect patient privacy and uphold confidentiality
·Go the extra mile for every patient
·Individualize care plans to meet patient needs

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·Altruism
·Autonomy
·Human Dignity
·Integrity
·Social Justice