# data[].attributes.headline
Still being able to access services after security measures tightened 

# data[].attributes.subject
Still being able to access services after security measures tightened 

# data[].attributes.body
Lots of people have the same names, birthdates, etc.

# data[].attributes.headline
Accessibility for some users - eg. identifying someone over the phone when they may have a hearing/speech impediment or dementia 

# data[].attributes.subject
Accessibility for some users - eg. identifying someone over the phone when they may have a hearing/speech impediment or dementia 

# data[].attributes.headline
May not have the ID documents needed to verify

# data[].attributes.subject
May not have the ID documents needed to verify

# data[].attributes.body
Sometimes scans of passport/licenses don't work

# data[].attributes.headline
Feeling safe to provide personal information

# data[].attributes.subject
Feeling safe to provide personal information

# data[].attributes.body
Using multiple pieces of identifying information simultaneously can reduce the chance of confusing one person for another

# data[].attributes.headline
Use the device camera to ensure it's the same person

# data[].attributes.subject
Use the device camera to ensure it's the same person

# data[].attributes.headline
having a number of different options for people to use if they are unable to provide one form of identification

# data[].attributes.subject
having a number of different options for people to use if they are unable to provide one form of identification

# data[].attributes.headline
Remembering unique information (passcodes / passwords)

# data[].attributes.subject
Remembering unique information (passcodes / passwords)

# data[].attributes.headline
Increased digital scrutiny of transactions 

# data[].attributes.subject
Increased digital scrutiny of transactions 

# data[].attributes.body
When asked identity questions generated from Searchlight (e.g. addresses lived at, etc.), the user might not remember the information

# data[].attributes.headline
Can't identify which user is uploading the documents, as you could upload other peoples documents

# data[].attributes.subject
Can't identify which user is uploading the documents, as you could upload other peoples documents

# data[].attributes.headline
Use of social engineering by fraudsters 

# data[].attributes.subject
Use of social engineering by fraudsters 

# data[].attributes.body
It can be very time-consuming, so requires a significant investment in staffing

# data[].attributes.headline
digital education for citizens as to what is required to prove identity

# data[].attributes.subject
digital education for citizens as to what is required to prove identity

# data[].attributes.headline
Data leaks/availability of personal information on the dark web. E.g. Liz Truss's phone number! 

# data[].attributes.subject
Data leaks/availability of personal information on the dark web. E.g. Liz Truss's phone number! 

# data[].attributes.headline
Emphasise scope to be more financially included

# data[].attributes.subject
Emphasise scope to be more financially included

# data[].attributes.headline
Verifying could take a long time - e.g. triaged phone system 

# data[].attributes.subject
Verifying could take a long time - e.g. triaged phone system 

# data[].attributes.body
How do we know that people aren't being coerced into using a system on behalf of criminals etc?

# data[].attributes.headline
Poor mobile network - authentication code doesn't come in quickly

# data[].attributes.subject
Poor mobile network - authentication code doesn't come in quickly