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July to September

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Eastsbourne and Hailsham Drop In Posters

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Find out the steps you can take to keep your child safe online. Get practical and trusted information to help you feel more confident.

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Current support available. Have a look ...

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Do you want some advice - give them a call.

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Consultation Advice Line Poster for Families

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At Capa First Response CIC, we understand the challenges that come with child-to-parent aggression and harmful behaviours. We know that families often feel isolated, judged, and misunderstood. That’s why we offer  FREE specialist, tailored support for parents and carers of children—including neurodiverse young people up to 25yrs.

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At Capa First Response CIC, we understand the challenges that come with child-to-parent aggression and harmful behaviours. We know that families often feel isolated, judged, and misunderstood. That's why we offer FREE specialist, tailored support for parents and carers of children-including neurodiverse young people up to 25yrs.
All our support is available online regardless of your location. You can join us on our weekly drop-in sessions immediately.

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At Capa First Response CIC, we understand the challenges that come with child-to-parent aggression and harmful behaviours. We know that families often feel

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Free Wellbeing Workshops for Parents and Carers

The Mental Health Support Team is offering a range of free workshops to support children’s emotional wellbeing. These include in‑person sessions at local Family Hubs and small‑group online sessions, as well as a collection of watch‑anytime wellbeing webinars.

All details and to book here: https://buytickets.at/mentalhealthandwellbeingineducation

In‑Person Sessions
Taming the Worries – various dates and locations across East Sussex.
Next Stop Secondary (Transitions) – 1st June, Shinewater Family Hub.

Want to know what to expect? You can watch this short introductory video.

Online Lunch & Chat Sessions

Secondary Children’s Wellbeing – 25 Feb, 1–2:30pm

Primary Children’s Wellbeing – 21 Jan, 1–2:30pm

Next Stop Secondary (Transitions) – 17 June 2026, 1–2:30pm

Free Recorded Webinars (Watch Anytime)
Topics include exam stress, anxiety and worry, tricky mornings, children’s wellbeing, and moving to secondary school.

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Gifting baby and children's items to a family in need

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Verifying you are human. This may take a few seconds.

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Mental Health support now available for our children

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Mental Health support now available for our children

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The school link is Jo Richardson

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Workshops to support parents

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Self Harm Learning Networks Parents 25-26

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Our Place2Be counsellor, Chris Bardo and Level 2 Keyworker, Maya Gadd support children and families.

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Place2Be is a children and young people's mental health charity with almost 30 years' experience working with pupils, families and staff in UK schools.

We provide mental health support in schools through one-to-one and group counselling using tried and tested methods backed by research. In addition, we also offer expert training and professional qualifications.

Why it's important

1 in 5

children and young people have a probable mental health condition, and many continue to have these problems into adulthood.

50%

of those with lifetime mental health problems first experience symptoms by the age of 14.

1 in 10
boys aged 5-19 with a mental health condition are suspended in some form from school.

Find out more about our work

How we help

Mental health support in schools

Our in-school mental health service supports the wellbeing of pupils, families and staff.
Find out more

Our mental health services in schools

We provide mental health services in schools that contribute to a whole-school approach to mental health.
Find out more

Counselling training and placements

Gain experience and skills with our child counselling training and placements.
Find out more

Place2Be is part of our school family. It is more than an office, more than a therapy room and more than a collection of counsellors.

Glyn Ellis - Headteacher, Haslingden Primary School

My daughter had become a different person - one we didn't recognise - but since counselling we see signs of our old loving daughter coming back.

Parent

If you have problems or worries you get a chance to talk to a person you trust. When I grow up I want to help children like Place2Be helps children.

Eight-year-old girl

Your support makes it possible

Thousands of vulnerable children and families depend on our work every single day. We simply cannot reach them without your help. There are so many ways to lend your support.

Place2Be's counselling service in primary schools has the potential to return £8 to society by improving long-term outcomes for each child.

Make a donation

How you can help

Fundraise for us

Raise money to transform children and young people's mental health. Browse ideas, tips and advice.

Get fundraising inspiration

Take part in an event

Run, cycle, walk. Trek to great heights or tackle some muddy obstacles. Take a look at our fundraising events.

Take on an event

Partner with us

See how your organisation can help us to support more children, families and school staff across the UK.

Find out more

Our impact

In the last school year

6,901

pupils were supported through one-to-one counselling.

33,327

pupils booked their own appointments o speak to our mental health professional.

After one-to-one counselling with Place2Be

76%

of children with severe difficulties show an improvement in mental health, according to parents.

64%

of pupils whose difficulties impacted their learning in class improved, according to teachers.

75%

of children and young people found it easier to make and keep friends, according to parents and carers.

Place2Be: mental health support in schools

Hear from children and teachers about the impact of Place2Be.

News & blogs

Eating Disorders in Children and Young People: a major public health concern

Clara Faria and Professor Tamsin Ford reflect on the impact of eating disorders on children and young people's mental health.

Read more

New report from NHS England shows increase in children experiencing mental health difficulties

Published today, the report reveals that 1 in 5 children and young people now have a probable mental health condition.

Read more

The BAFTA Roadshow with Place2Be arrives in North-West London

BAFTA and Place2Be team up to bring the BAFTA Roadshow to North-West London.

Read more

Sign up to our newsletter

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Improving children's and young people's mental health - Place2Be

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Place2Be provides mental health counselling support and training to schools to improve the emotional wellbeing of children, young people, families, teachers and staff.

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Anti-Racism Statement - Please let us know your thoughts?

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Anti-Racism Statement - Please let us know your thoughts?

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Anti-Racism Statement

We are committed to fostering a community where every individual is valued, respected, and empowered, regardless of race or background. We aspire to create an environment where diversity is celebrated, and everyone is given the opportunity to thrive. In this pursuit, we uphold the values of:

●       Aspiration: We strive to build a future where equity and inclusion are foundational, where every person has the opportunity to reach their fullest potential, free from discrimination and bias.

●       Respect: We recognize the inherent dignity of every individual, embracing differences and treating all with the utmost respect, regardless of race, ethnicity, or cultural background.

●       Independence: We encourage self-awareness and the ability to stand up against injustice, cultivating the strength to act independently in support of equality and to challenge racism when it is encountered.

●       Resilience: We acknowledge that the fight against racism is ongoing and requires resilience. We are committed to learning, growing, and persevering in the face of adversity, strengthening our resolve to create lasting change.

●       Curiosity: We promote open-mindedness and curiosity, encouraging individuals to learn from one another, to engage with diverse perspectives, and to constantly challenge assumptions and stereotypes.

Together, we commit to building a community where racism has no place, and where our shared humanity is the foundation for our actions, interactions, and aspirations.

At Heron Park, we are committed to teaching our pupils how to be anti-racist. This is more than being non-racist. The difference being that anti-racism is focused on standing up against racism and, ultimately, ending racism. We know that this is a huge challenge. However, this does not deter us.

We use a number of tools to support our pupils and staff to have an anti-racist approach. These include:

●       Staff training and CPD

●       Lessons on race equality and racism

●       Celebrating Black History Month

●       Assemblies

●       Ensuring our curriculum includes learning about a variety of global figures

●       Ensuring our reading books include diverse authors and characters and that they focus on contexts from all around the globe

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Is your child a young carer?

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Police webinars - Free - Keep your child safe online

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Police webinars - Free - Keep your child safe online

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Mental Health and Emotional Wellbeing Support

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Mental Health and Emotional Wellbeing Support

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Mental Health and Emotional Wellbeing getting advice poster A2_final_hyperlinked

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Do you want some advice on ...

·        sleeping problems

·         emotional health and wellbeing

·         wetting the bed and day wetting

·         healthy eating and healthy weight

·         self-care, hygiene and relationships

·         referrals to other services for more complex health needs.

The School Health One Point (SHOP) is our contact point for parents, carers, professionals and secondary school-aged young people. You can contact us on 0300 123 4062 to find out more or make a referral at: www.eastsussexchildren.nhs.uk/school-health

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Kent Community Health NHS Foundation Trust

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East Sussex School Health | Kent Community Health NHS Foundation Trust

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Text Your School Nurse Need to speak to someone now contact us by text using our confidential text messaging service for parents and carers of children of ages 5 to 19 years and also young people aged between 11 to 19 years.

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Free online parenting course ...

Designed to support parents and carers of primary age children on their parenting journey.

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Place2Be’s Parenting Smart - Online Course

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Our free online course is available to all parents and carers of children attending one of Place2Be’s partner primary schools.

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Practical tips to support children’s wellbeing and behaviour

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Practical tips to support children’s wellbeing and behaviour

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Click on the Place2Be website link above then follow...

Our Services

Support for parents and carers

Parenting Smart

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Place2Be is a children and young people's mental health charity with almost 30 years' experience working with pupils, families and staff in UK schools.

We provide mental health support in schools through one-to-one and group counselling using tried and tested methods backed by research. In addition, we also offer expert training and professional qualifications.

Why it's important

1 in 5

children and young people have a probable mental health condition, and many continue to have these problems into adulthood.

50%

of those with lifetime mental health problems first experience symptoms by the age of 14.

1 in 10
boys aged 5-19 with a mental health condition are suspended in some form from school.

Find out more about our work

How we help

Mental health support in schools

Our in-school mental health service supports the wellbeing of pupils, families and staff.
Find out more

Our mental health services in schools

We provide mental health services in schools that contribute to a whole-school approach to mental health.
Find out more

Counselling training and placements

Gain experience and skills with our child counselling training and placements.
Find out more

Place2Be is part of our school family. It is more than an office, more than a therapy room and more than a collection of counsellors.

Glyn Ellis - Headteacher, Haslingden Primary School

My daughter had become a different person - one we didn't recognise - but since counselling we see signs of our old loving daughter coming back.

Parent

If you have problems or worries you get a chance to talk to a person you trust. When I grow up I want to help children like Place2Be helps children.

Eight-year-old girl

Your support makes it possible

Thousands of vulnerable children and families depend on our work every single day. We simply cannot reach them without your help. There are so many ways to lend your support.

Place2Be's counselling service in primary schools has the potential to return £8 to society by improving long-term outcomes for each child.

Make a donation

How you can help

Fundraise for us

Raise money to transform children and young people's mental health. Browse ideas, tips and advice.

Get fundraising inspiration

Take part in an event

Run, cycle, walk. Trek to great heights or tackle some muddy obstacles. Take a look at our fundraising events.

Take on an event

Partner with us

See how your organisation can help us to support more children, families and school staff across the UK.

Find out more

Our impact

In the last school year

6,901

pupils were supported through one-to-one counselling.

33,327

pupils booked their own appointments o speak to our mental health professional.

After one-to-one counselling with Place2Be

76%

of children with severe difficulties show an improvement in mental health, according to parents.

64%

of pupils whose difficulties impacted their learning in class improved, according to teachers.

75%

of children and young people found it easier to make and keep friends, according to parents and carers.

Place2Be: mental health support in schools

Hear from children and teachers about the impact of Place2Be.

News & blogs

Eating Disorders in Children and Young People: a major public health concern

Clara Faria and Professor Tamsin Ford reflect on the impact of eating disorders on children and young people's mental health.

Read more

New report from NHS England shows increase in children experiencing mental health difficulties

Published today, the report reveals that 1 in 5 children and young people now have a probable mental health condition.

Read more

The BAFTA Roadshow with Place2Be arrives in North-West London

BAFTA and Place2Be team up to bring the BAFTA Roadshow to North-West London.

Read more

Sign up to our newsletter

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Improving children's and young people's mental health - Place2Be

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Place2Be provides mental health counselling support and training to schools to improve the emotional wellbeing of children, young people, families, teachers and staff.

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Our Level 2 keyworker is Stacey Newell.

She is available to offer support and guidance and can complete 1:1 individualised work for your child and the family across a number of areas including parenting and anxiety.

She also runs themed coffee mornings - see current events for the next one.

If you would like more information about this service please email heronparkoffice@heronppa.org.uk

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Baby Sensory Eastbourne (Hampden Park Community Hall) - Daytime Clubs Near You,Eastbourne, East Sussex,

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Baby Sensory is a learning and developmental programme designed for baby’s between birth and 13 months. Each week we enjoy new activities and themes to - Daytime Clubs Near You Eastbourne, East Sussex, - Find Activities for Kids, Baby Classes, Toddler Groups, Kids Clubs and Holiday Camps on Club Hub UK.

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We rely on the support of our local community for food donations, volunteering and finances. Can you help us stop UK hunger?

Our foodbank works using a voucher referral system. Find out more about how we work.

We can help you unravel a complicated issue or assist you with access to services that may help you. We can also offer help for tribunal appeals and PIP form completion.

Our Moneylife debt service is available to anyone who is a current foodbank user. Appointments will be required.

We would value your financial support so that we can continue making a difference

Where we are
Get directions & opening times

By continuing to use the site, you agree to the use of cookies. More information Accept

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

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Eastbourne Foodbank | Helping Local People in Crisis

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We rely on the support of our local community for food donations, volunteering and finances. Can you help us stop UK hunger? Our foodbank works using a voucher referral system. Find out more about how we work. We can help you unravel a complicated issue or assist you with access to services that may help you.

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We use some essential cookies to make this service work.

We'd like to set additional cookies so we can remember your settings, understand how people use the service and make improvements.

We also use cookies set by other sites to help us deliver content from their services.

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Family hubs and youth hubs in East Sussex.

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Our aim is to ensure that schools have timely information about all police attended incidents of domestic abuse, no matter where in the world the child lives.

Our aim is to enable staff in every school to understand how to support children who are experiencing domestic abuse, no matter where in the world the child lives.

Our aim is to ensure all children experiencing domestic abuse receive timely support in their school, no matter where in the world the child lives.

Have you received an Operation Encompass call about a child in your school, or are you concerned about a child or children in your school who are experiencing domestic abuse?

For FREE advice from an Educational or Clinical Psychologist about how best to support them, call the Operation Encompass Professionals' National Advice and Guidance line on 0204 513 9990. Monday to Friday, 8am-1pm
More

Free Online Key Adult Operation Encompass Training

This training is CPD accredited and should be completed by all professionals receiving Operation Encompass notifications. All those working with children including school governors can also undertake this training.
More

To update Key Adult details in Devon and Cornwall please email us.

Have you received an Operation Encompass call about a child in your school, or are you concerned about a child or children in your school who are experiencing domestic abuse?

For FREE advice from an Educational or Clinical Psychologist about how best to support them, call the Operation Encompass Professionals' National Advice and Guidance line on 0204 513 9990.

Monday to Friday, 8am-1pm
More

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Our aim is to ensure that schools have timely information about all police attended incidents of domestic abuse, no matter where in the world the child lives. Our aim is to enable staff in every school to understand how to support children who are experiencing domestic abuse, no matter where in the world the child lives.

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Campaigning for change

We fight to change laws to make society safer for children. Our Wild West Web campaign has pushed for new regulations through the Online Safety Bill to make sure websites, apps and games are safe for children to use. But the draft Bill doesn't go far enough to protect children.
Help us end the Wild West Web

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Understanding online safety is tricky for all ages - we have advice and guides to help you learn about staying safe online as a family.

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What is WhatsApp?
WhatsApp is one of the most popular instant messaging apps, used by over 2 billion people in 180 countries. It allows you to send and receive messages, as well as make voice and video calls. You can connect with people individually or join group chats where lots of people can contribute. All you need to set up a WhatsApp account is a phone number.
What age rating is WhatsApp?
The app is rated 16+.
Features of WhatsApp
To connect you with others, WhatsApp checks your phone's address book for other users and automatically suggests these as your WhatsApp contacts. It also updates your WhatsApp contact list whenever your phone contacts sign up to the app. This is an optional feature, and you can switch it off, but this puts limits on the app's functionality.

When you are using WhatsApp, certain information is shared with your contacts:

Status - this allows you to share updates on your profile in the form of text, photo, video, or GIF that disappears after 24 hours.

Last seen - this tells your contacts what time you last used the app.

Online - this tells your contacts if you are currently using the app.

Read receipts - this allows users to see if the message has been sent, delivered, and read.

Through the privacy settings in the app, you can help your child control who can see this information.

The new 'Communities' feature allows users to connect multiple groups together under one umbrella to organise group conversations on WhatsApp, meaning that thousands of users can join a community. A WhatsApp community, unlike a group, is a collection of related groups under one roof.

WhatsApp makes use of certain features that are focused on the privacy of its users. Some of these key features are:

End-to-end encryption - this means that only people within the chat can read or listen to what is being sent. WhatsApp cannot view these messages, and they cannot be remotely accessed by police or government, and they can't be seen by hackers. This means that the message privacy is more secure, but also means they can't be monitored for illegal activity.

Disappearing messages - this is an optional feature that allows you to set messages to disappear 24 hours, 7 days, or 90 days after sending. This setting can be applied to all chats or selected ones. It is important to remember that messages can still be saved, screenshotted, or forwarded before they disappear.

View once - this feature allows you to send photos and videos that disappear from your chat once they've been opened. The image or video that you send cannot be saved, shared, or forwarded and you can see when it has been opened (if you have read receipts turned on). The image or video expires after 14 days if it is not opened.

Live location - this allows you to share your real-time location for a certain amount of time with other users in an individual chat or group. You can stop sharing at any time but the people you shared it with will still be able to see your last updated location.

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Explore our WhatsApp guide to ensure privacy settings are being used.

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Are you being bullied?

If you are being bullied, or you are not ready to make a report to CEOP, you can talk to Childline anonymously online or on the phone - No worry is too big or too small.

Visit Childline

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Are you being bullied? If you are being bullied, or you are not ready to make a report to CEOP, you can talk to Childline anonymously online or on the phone - No worry is too big or too small. Visit Childline

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Content warning: This section includes graphic sexual descriptions.

A nude image must include one of the following to be removed:

nude or semi-nude sexual posing

someone nude or semi-nude touching themselves in a sexual way

any sexual activity involving a child

someone hurting someone else sexually

sexual activity that includes animals.

Where possible, it is better if you can upload the original image or video, or a copy of it, rather than a photograph of it on another screen. This helps IWF find the image more accurately.

If you want to report something that isn't a nude image or video to see if it can be taken down, you can see more information from Childline about deleting things shared online here. You can make a report to CEOP, the part of the police who are there to support children and young people online. You can always speak to a Childline counsellor.

Confirming your age with ID gives us more legal powers to remove images from as many places as possible. If you don't have ID or feel comfortable using it, we can still take down images, but from fewer places.

You can use the following ID to confirm your identity using Yoti:

passport or biometric residence permit

driving licence and provisional licence

Young Scot Card (Yoti app only)

CitizenCard (Yoti app only).

If you don't have any of these, you can get a young person's ID card. You'll be able to get this for £5 with the promo code NSPCC5. Make sure you choose 'Yoti CitizenCard' on the first page.

Whatever ID you use, please make sure that it is valid and in-date.

IWF will read all reports within one working day, from Monday to Friday. The time it takes to get your image removed from the internet can be different depending on where the image is hosted.

If the image is on a UK-based website it can often be removed within 2-3 hours. Unfortunately, in some countries it can take longer - sometimes days or weeks. But IWF analysts will always try to make sure it happens as soon as possible.

We'll do our best to let you know once your image has been removed by sending a message to your  Childline locker.

We recommend you check your locker every few days after you make a report. This is so you can see if your image has been removed, and so Childline can let you know if IWF need more information to be able to remove it. Remember, IWF can't contact you directly.

If you need support to help you cope while you're waiting, you can also speak to a Childline counsellor any time.

When you use Report Remove, your image or video is shared with the Internet Watch Foundation (IWF). They'll work to get your image removed from the internet. See 'Who are the IWF?' to learn about how that happens.

Most of the time, nobody will know that you've made a report and your report won't be shared with anyone else.

If the police already have the image or video you report, then they might investigate what's happened. Only the police can decide if they'll need to tell someone else.

The police might already have your image or video if:

someone has reported it on another website and that website passed it to the police

they're investigating someone who had or has the image or video already (if someone is found to have your image and is breaking the law - regardless of how, it may be included as evidence in a criminal case against that person

someone else reported the image to them directly.

Remember that the police are there to protect you, not to get you into trouble. If the image has been reported somewhere else and you're worried, you can always  speak to a Childline counsellor.

If you have parental controls on your phone your parent or carer might see when you want to download a new app, so they might get a notification if you try to download Yoti and want to know why. To avoid this, use the second option to prove your age (called 'ID verification').

The IWF can remove images that are public or available to anyone on the internet. However, they won't be able to remove images or videos on encrypted networks like WhatsApp, or which are saved on a person's phone or computer.

If you're over 13 and you've made a report without using ID, then there may be some sites the IWF can't take images down from.

If you don't use ID the IWF can help by removing your image or video from most sites. If you do use ID, the IWF can remove from all sites

The Internet Watch Foundation (IWF), a UK charity, are there to help remove illegal nude images of under 18s posted online.

Once the IWF has confirmed your nude image is against the law and can be removed from the internet they give it a digital fingerprint called a 'hash'. The hash can be used to find your image online even if it has been cropped or slightly changed.

Sharing just the hash with certain trusted companies and organisations, means that technology can be used to find online matches of the image - this is key to trying to stop it appearing in different places on the internet. Even though the hashes and images are shared with UK police, this is so that if they came across the image some other way, they'd know that you also reported it yourself. Report Remove was developed with the full support of the police and no one involved wants to get you into trouble for sharing the image so it can be removed.

Different companies use the hash in different ways. For example, if an illegal image match is found to have been shared by an online account holder, a company may decide to close that person's account as posting illegal images will be against the company's terms and conditions. If your image(s) are found on or are linked to your online user account(s) it may be possible for the company to associate your profile with the images.

The companies that take the hashes trust the Report Remove process, however if they have significant concerns that the person in the image may not be the person who was age verified, they may get in touch with the IWF to raise their concerns.

There are 3 organisations that help you report your image using Report Remove. These are Childline, the Internet Watch Foundation (IWF) and also Yoti if you are 13 or older and choose to prove your age using ID. All of them have a responsibility to keep all of your personal information safe.

1. We'll ask you to choose your age range (under 13, 13-15, 16-17, 18 and over). If you're under 13, you'll go straight to step 3. If you're aged 13 or older, us at Childline will ask you if you have access to ID to prove your age. If you do, you'll be asked to visit Yoti. The only information we will share with Yoti is that you are wanting to prove your age to use Report Remove.

2. Once you prove your age using Yoti, you will come back to Report Remove on Childline. The only information Yoti will share with Childline is confirmation that you're younger or older than 18.

3. We'll then ask you to create or sign in to a Childline account. Then you'll go to the IWF website to share the content you want removed. Childline will only share the information below with IWF:

that you're younger than 18 (either confirmed by Yoti, or that you told us you are younger than 18),

the age range you selected at the start,

a unique number that is created when you use Report Remove.

4. After your report has been passed to the IWF, they will tell Childline if they were able to work to take the images or video down from the internet, and why. This is so Childline can let you know what happened. IWF may also tell Childline some information about what you reported, to help them know how best to support you and keep you safe. IWF will never share an image or video that you report with Childline.

Information you give to Childline
Any information you give Childline will always be treated carefully and in line with our  Privacy Policy. This means that any information you give us as part of Report Remove will only be used to help the IWF review your report and to keep you safe. This will include the age range that you select and a unique number that's created when you go onto the IWF website. We will not share any of your information with Yoti.
Information you give to IWF
The only information you will give to the IWF are the images, videos or URLs you report. There is space to add information such as where the image or video is on a webpage.

They will process this in line with their privacy policy.

Nude images and videos that IWF decide are illegal may be kept by the IWF for up to 2 years. This is because there is an agreement with the Police and CPS (Crime Prosecution Service), called a 'Memorandum of Understanding' (MOU). Illegal images are given a hash (a string of numbers that are like a digital fingerprint). The hash is shared with organisations such as technology companies who host online content, so that they can look for the image and take it down. The actual image is not shared with these companies. The image and the hash are shared with the police who store it on their Child Abuse Image Database. Any images or videos that they decide are not illegal may be kept for a maximum of 6 months for quality checking and any follow up questions. They will then be deleted. Sometimes, even if it's decided that the content isn't illegal, IWF can share the content URL with some industry members to see if they can take the content down.

If you report a URL (link to a webpage), and choose not to prove your age using ID, IWF will still check to see if the content is something they can take action on. If so IWF may share the URL with South West Grid for Learning (SWGfL), who are a charity who help people who have had intimate images of them shared online. SWGfL will never view the content on a URL that is shared with them. SWGfL send a notice to internet companies that host the webpage you reported, to tell them to take it down. This is because IWF can only send a notice to companies to take a specific webpage down when it is confirmed it is of a child. SWGfL can also send notice to take down content, but they do not need to prove it is of a child. This helps get your images or videos from even more places.

Childline will never see what pictures, videos or URLs you share with the IWF. The only information the IWF shares with Childline apart from your case number is whether or not they could take down your images or videos, and why, so we can let you know, as well as information about the image or video that you reported that will help Childline to support you and keep you safe.

Information you give to Yoti
You can choose to use Yoti to confirm your age if you're over 13. This may involve taking a selfie, so Yoti know it is you who are proving your age, and uploading a picture of some ID. Any personal data you send Yoti - like your photo, date of birth or address - is scrambled with a high level of encryption so that even if it was stolen, no one could use it to identify you. The only information Yoti shares with Childline is confirmation that you're under or over 18.

You can see Yoti's privacy policy here, and more information about their age portal here, which is what is used in Report Remove to prove your age.

If you're using the Yoti app, Yoti may use the selfie, month and year of birth you add to the Yoti app to improve its age estimation technology. You can opt out from this in the More> My Data> Biometric consent menu of the app.

There are lots of ways to get help with your report:

if you're having problems with Yoti, you can contact them directly in the app.

if you need any support with making your report send a message to Childline with the title 'Report Remove'.

Childline counsellors are always here for you and want to help. And you can  talk to them  about anything you're going through.
I have a technical issue, what should I do?

Try using your default browser and close private browsing if you're using the Yoti app.

See if you can log in to your locker and send an email to Childline explaining your problem and the team will be able to help.

Make sure the ID you're using is valid and in-date (not expired).

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Use Report Remove to remove a nude image shared online

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Mental Health Support

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There are lots of services out there, and each service has a different way to access it. Young people, parents, carers and professionals have told us for some time that they find it really difficult to know how to get help for children and young people around their emotional wellbeing and mental health.

Some of these services have come together to look at referrals from children and young people, and work alongside one another to help people access the support they need. This also means the child or young person doesn't have to tell their story multiple times, and can focus on finding the right help, at the right time.

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It's good to see you here! This is the new 'Single Point of Access' (SPOA) page to help young people in West Sussex gain access to the best possible support.

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Call SPOA (Single Point of Access) on

01323 464222

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Report an urgent concern about a child in East Sussex

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Report a concern about a child or a teenager

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Who to contact if you are concerned that a child or teenager might be at risk of harm or in danger.

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97% of 12-year-olds in Britain have a smartphone.

When children started getting them, there was no research about their impact. Now there is, and it's overwhelming.

Smartphones expose children to harmful content, raise the likelihood of developing a mental illness and are highly addictive.

But parents have been put in an impossible position.

Either we give our children access to something that opens the door to porn, bullying, grooming and the anxiety machine that is social media, or we risk alienating them from their peers.

Regulation hasn't caught up with the technology, so it's parents and children that lose out.

We started Smartphone Free Childhood to give power back to parents, and to kickstart the change society needs.

We've learned over time to restrict alcohol and smoking to certain age groups. Smartphones have been with us for barely 15 years, and now we know their effect, we need to act.

Our mission We're determined to turn the groundswell of public support we've already recieved into real change for our children and future generations. We'll do it by:

🗣️ Growing the national conversation about the harms of smartphones for children.

👩‍🏫 Empowering parents and schools to create change at a local level.

👊 Putting pressure on government and tech companies to help us protect our children.

Just as we marvel at the fact cigarette companies used to market their products as healthy, people will look back on this era and ask why children weren't protected from smartphones.

Let's get together and change the norm.

Sign up to be part of the movement and for the latest updates from our campaign.

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Smartphone Free Childhood is a grassroots movement on a mission to keep childhood smartphone free. We want to connect parents in their local communities so that together they can make a pact not to give their children smartphones until at least 14, or social media before the age of 16.

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A collection of pre-recorded webinars on subjects including autism, eating disorders, anxiety, sleep and managing self harm

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It's okay to reach out for help. Your situation is unique and no parent has all the answers. We all need a little extra support sometimes, and we hear from parents and carers just like you all the time.

So, if you're worried about the mental health and wellbeing of a child or young person up to the age of 25, you can chat to us by phone, email or webchat.

Our Parents Helpline is also accessible for those who are hard of hearing or speak English as an additional language. If English is not your first or preferred language, we can arrange for a language translator to support you on a call with one of our helpline advisers. Or if you would like to use our webchat or email service, we offer a digital translation service.

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Parents Mental Health Support | Advice for Your Child

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Practical tips, advice and where you can get help if your child or teenager is struggling with their mood, feelings, or their behaviour seems different.

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Or you can watch the East Sussex School Health for parents and carers video on our Vimeo channel.

School Health One Point

0300 123 4062
kentchft.esschoolhealthservice@nhs.net
Make an online School Health referral

School Health One Point (SHOP) is our contact point for parents, carers and professionals

Your call will be answered by an experienced administrator who will be able to take your details; if necessary a nurse can call you back.

Text your school nurse

If you need to speak to someone now, contact us by text using our confidential text messaging service for parents and carers of children of aged five to 19 years and also young people aged between 11 and 19 years.
Text 07507 332473
Who are we?

Your School Health Team is led by registered, qualified nurses who have a specialist community public health degree. The team consists of community staff nurses, community nursery nurses and assistant practitioners, health improvement staff, school nurse assistants and administrators. We work closely with a number of other services, including education, GPs, children's integrated therapy services, paediatricians, the voluntary sector, youth services and East Sussex Children's Services.

All our staff who work within schools and with children, families and young people have enhanced disclosure and barring checks; we are committed to promoting the healthy development, resilience and welfare of all children and young people.

What we do

Our focus is on promoting the health and wellbeing of all school-aged children, striving to deliver the very best care that we can. We do this by completing a health assessment with you and your child to identify the most appropriate intervention and potential outcome and we will work with you to achieve this. Where we are unable to help, we will always signpost or refer you to a more suitable service.

Appointments

One of our admin team will contact you by letter or telephone to offer an appointment. This will be a remote appointment either by telephone or video call in the majority of cases. The appointment will last about 45 minutes so make sure you are prepared and comfortable. Here are some video call tips:

make sure you have a quiet space in a well-lit room where you can talk openly and freely

remove any distractions that might interrupt the session

make sure your computer camera and sound work, check you have a good internet connection and check you have the meeting link.

If you are unable to attend the appointment please contact us at least 24 hours beforehand and we will re-book your appointment.

Find your local team

We are based in Polegate but we are a mobile service and work in schools and other venues throughout East Sussex. To contact us phone 0300 123 4062.

Chaucer Clinic, Polegate
Unit A4, Chaucer Business Park, Dittons Road, Polegate, East Sussex, BN26 6QH

Station Plaza Health Centre, Hastings
Devonshire Rd, Hastings, East Sussex, TN34 1NH

Grove House, Crowborough
The Grove, Crowborough, East Sussex, TN6 1NY

How our school health teams work together

The School Health Service works in partnership with parents, children and young people to make sure pupil's health needs are supported within their school and community. This includes all those attending a state school within East Sussex and children and young people who are electively home educated. We can support you and your child with their physical and emotional needs from the age of five until they are 19 years old.

Every child deserves the best start in life; our aim is to make sure that nothing gets in the way of your child's development, so that they can achieve their full potential.

Text your school nurse

Across East Sussex we also offer a text service called Text Your School Nurse. This is a confidential text messaging service for parents and carers of children of aged five to 19 years and also young people aged between 11 and 19 years.

Your message will be answered by a school nurse Monday and Friday from 9am to 5pm, who will offer guidance on a range of health related problems or concerns. All of the issues discussed are confidential unless a child's safety, or that of others, is at risk.

Our school nurses will always encourage young people to discuss issues with their parents or carers.

The Text Your School Nurse number is 07507 332473.

Confidential suicide prevention advice

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice please visit www.papyrus-uk.org.

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All our School Health staff work within schools and with children, families and young people. We are committed to promoting the healthy development, resilience and welfare of all children and young people.

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Parenting with mental health problems

Parenting comes with lots of challenges, which can be even more difficult if you're dealing with mental health problems.

Not all children who live with someone with mental health problems will experience abuse or be affected negatively. In fact, many parents are able to give children safe and loving care.

But sometimes it does affect their ability to cope with family life. So it's important that parents and carers can find support when they need it.

What are mental health problems?

When we talk about mental health problems we mean conditions like:

anxiety disorders

bipolar disorder

depression

obsessive-compulsive disorder

personality disorders

post-traumatic stress disorder

schizophrenia.

This is not a complete list. There are many types of mental health problems, and if yours isn't listed, we're still here to support you.

How can mental health problems affect parenting?

Sometimes these conditions can affect a parent's ability to provide the care that children need. Parents or carers may:

have mood swings

find it difficult to recognise their children's needs

or struggle with keeping routines such as mealtimes, bedtimes and taking their children to school.

If you, or someone you know is struggling, there's support available.

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Help and advice for parents and families living with mental health problems.

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Bereavement support for children

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I have been at FSN since 2010. When I first came I knew about it because the fellowship was founded on Christian principles 80 years ago. Volunteering has changed my life. It is not only the staff who are always there to help you when you are at your lowest and feel down, but it is also a place where you can come and meet people. Volunteering for FSN has changed my life. "The Community Learning courses have been a valuable resource for our clients looking to improve their mental health and wellbeing, as well as providing insight to self-management/coping strategies to build resilience. Our clients have reported they have found them interesting, informative and easy to engage with due to the welcoming and supportive staff and informal setting." - Community Connectors, Southdown I just want to thank everyone at FSN who have made the last two years so amazing. I have learnt so much and met so many inspiring people. The work you do with the community truly changes lives, as it changed mine. The courses you provide have led me into employment and given me the skills to create a life for myself.
I will continue to sing your praises to those that I meet and tell people about the amazing work that you do and hope that FSN thrives for many years to come. I know you'll touch many lives as you did mine.
2,549 children and young people aged have been supported
561 bereaved of a father
276 bereaved of a mother
227 bereaved of a sibling
768 bereaved of a grandparent
389 bereaved of a relative or friend
423 bereaved through multiple deaths
167 bereaved by suicide
35 pre-bereaved
- Dragonflies Bereavement Project "I feel more open in front of other people now"
"I'm less stressed, more confident"
"I feel good about myself - I am amazing"
"I found people that have experienced the same, it's good to talk to them"
"I've learnt little things that I can do"
"It's helped me talk to people and to make friends" - My Time Now young people's comments

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I have been at FSN since 2010. When I first came I knew about it because the fellowship was founded on Christian principles 80 years ago. Volunteering has changed my life. It is not only the staff who are always there to help you when you are at your lowest and feel down, but it is also a place where you can come and meet people.

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We are the Church of England parishes in Hampden Park Eastbourne. Our churches of St Mary and St Peter love Jesus and want to share the gospel with our community and with you.

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Published06 January 2023
Last updated05 July 2024

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The best way to teach children about fire safety is by example.

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Keeping Children Safe in Education Part 1