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One of the interesting items taught within Module 1 was the Vertical Managment system. The vertical management system is a very common system used to organize and keep control of any chaos or disputes.

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This video gives a brief but in-depth discussion about management. It explains the levels of management such as Upper, Middle, and Lower. It also goes into detail about the concepts of management. this is incredibly helpful and gives detailed information.

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What is management? Concept of Management, Levels of management  (animated video)

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Henry Fayol was the father of Modern Managment, Fayol realized the conditions of the work force were at a devastating all time low and decided to take a stand with this information. Fayol wrote a book called "Administration Industrielle et Générale" Which prompted the introduction of the fourteen principles of management.

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This video goes into detail about Henry Fayol, also known as the father of management. Fayol really stuck out to me during this module due to his understanding of managing people in a manner that uplifted the organization he was working at. I enjoyed watching this video as it gave more insight into Fayol and ties in great with this module.

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Episode 144: Administrative Management and Henri Fayol's 14 Principles of Management

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Go Premium for only $9.99 a year and access exclusive ad-free videos from Alanis Business Academy. Click here for a 14 day free trial: http://bit.ly/1Iervwb View additional videos from Alanis Business Academy and interact with us on our social media pages: YouTube Channel: http://bit.ly/1kkvZoO Website: http://bit.ly/1ccT2QA Facebook: http://on.fb.me/1cpuBhW Twitter: http://bit.ly/1bY2WFA Google+: http://bit.ly/1kX7s6P This video covers Henri Fayol's 14 Principles of Management.

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Module 2 (Ethics and Corporate Social responsibility)

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Module 2 (Ethics and Corporate Social responsibility)

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"If you get the culture right, most of the other stuff will just take care of itself" Tony, Hsieh, CEO of Zappos.com

Hsieh brought to light the importance of developing a culture within the organization. Zappos has a 10 values list, as shown below

1. Deliver WOW Through Service

2. Embrace and Drive Change

3. Create Fun and A Little Weirdness

4. Be Adventurous, Creative, and Open-Minded

5. Pursue Growth and Learning

6. Build Open and Honest Relationships with Communication

7. Build a Positive Team and Family Spirit

8. Do More with Less

9. Be Passionate and Determined

10. Be Humble

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This video goes into detail about Corporate social responsibility (CSR) and how it is meant to be known as going above and beyond as a corporate organization. IT explains how CSR is meant to be good at social welfare and environmental care as well. This video is really helpful and a good add-on to the module.

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Corporate Social Responsibility | Ethics Defined

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Required Reading, Page 11, Employee Diversity

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Advantages with diversity in the work force

Diversity enhances creativity. People from different places, ethnicities, and lifestyles can bring fresh ideas to an older corporation.

Diversity enhances image. When a company can present itself as diverse, clients and buyers respond positively.

Diversity improves outreach. Employees from different parts of the world or different communities can help a corporation to understand and reach out to new markets.

Diversity improves morale. When employees of all backgrounds and abilities feel valued, they are more likely to be loyal, engaged, and productive.

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This video further details about diversity managemnet and diversity in the workplace. While it is a short video, it details diversity management and is a great add-on to the module.

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Module 3 (Management Within a Global Organization)

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Module 3 (Management Within a Global Organization)

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"A global organization is any organization that competes outside its native country. Globalization is the process by which the exchange of goods, services, capital, technology, and knowledge across international borders becomes increasingly interconnected." The definition of Global Organization is in the required reading.

I learned about the three Key characteristics of Globalization.

1. Political

When considering the global expansion of an organization you need to consider the political stance of the country. This will help you with knowing how to advertise your organization properly.

2. Economic

You must take into consideration the economic state of the country you are trying to expand your business. If you use a common material you might suffer but if you use a less common material you will reap the benefits as it is sought after, supply and demand.

3. Cultural

You must also respect the culture of the country you are moving the business into. You may appear insensitive or offensive if you disregard or ignore the culture you may lose business or not succeed at all.

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This short video explains the four types of global organizational structures. Those structures are Multinational, Global, International, and Transational. This in-depth explanation provided in the video provides more explanation following the module. This video was a great watch to explain global structures better.

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"Innovation in business is developing an idea or invention that increases efficiency, raises productivity, or creates value for which customers will pay." (Required reading)

An example of this would be the Blockbuster vs. Netflix era. Blockbuster refused to go online which was becoming increasingly popular meanwhile netflix listened to the people and offered online services. The Blockbuster Vs. Netflix era is a good add on to this module ad it explains the importance of adapting with society and it's demands.

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In this TED Talk, John Jolliffe goes over the nature of innovation and the innovator. HE speaks about a personal experience he had with a movie he had seen and how it opened his eyes to innovation and finding his cultural background.

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TEDxOrangeCoast - John Jolliffe - The Nature of Innovation and the Innovator

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Step 1:

Strategic Objectives and Analysis

Consider the factors, political, economic, social, technological, environmental, and legal.

Step 2:

Strategic Formulation

Once you have gathered the information in step one you start to form the strategic goals. You take the data learned from the previous step factors and formulate it into solid goals.

Step 3:

Strategic Implication

Once you have cemented the goals you need to then execute them as well. "Recall a good plan is not enough- the right action will determine success or failure." (Required reading Module 4)

Step 4:

Strategic Evaluation and Control

After you have implemented the steps you are not finished. You must keep an eye on the project, as it is ever-changing and moving.

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This video goes into detail about the importance of stragetic planning as well as 5 steps to follow in order to have a solid plan. Stragetic planning is huge part of this module so this video felt right to use as an artficat as it adds on a handful of information that is useful to the module and it's understanding.

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Rational Decision-Making Process

1. Identify the Problem

• When deciding, you must first figure out the problem or action you are deciding about. This will be the main point of focus when making the decision.

2. Establish Decision Criteria

• This step considers the aspects following the decision-making process. The consequences, the benefits, and other elements.

3. Weigh Descision Critieria

• For this step you will be weighing the importance of your decision and finding the correct priority for the decision making.

4. Generate Alternatives

• This step is to create other possible decisions to make in case the primary decision is not the best option.

5. Evaluate Alternatives

• When doing the previous step you should create multiple types of alternative decisions. This step is to decide which of those alternative decisions is the best alternative.

6. Select Best Alternative

• After all of the previous steps you must make a choice on which is the best decision maker. This step is to go through all the possible decisions you could make and finalize your decision.

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This video goes over a model you can use for decision-making. This video goes over the seven-step plan that is provided in our required reading in an animated video, this video was a good watch and I was able to understand the decision making process better after watching it.

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The 7 step decision making process | Decision making model | Lauren Kress

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Larry Greiner’s model of growth has five stages.

1) The first phase is creativity. Creativity is the phase marked as the early development of an organization.

2) The second phase is direction, finding direction is a strong phase in growth, this phase will help organizations find the direction they wish to go in.

3) The third phase is delegation, this is when the management system is usually applied such as middle management, upper management, and lower management.

4) The fourth phase is coordination, being coordinated as an organization is highly important as you need to have similar goals for the organization to succeed.

5) The fifth phase is collaboration, this phase is the collaboration of the different employees to strengthen the organization.

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When considering the organizational structure of an organization, it is important to consider external factors, such as culture, policies, availability of resources, suppliers, and competitors. These are all important factors to consider, if even one is not considered it could have strong consquences following the structure of any organization.

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The internal factors are the employees, the jobs and the employees fit into. The employees are an essential part of any organization, without strong employees the organzation can face dire consquences.

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Internal and External Factors (Artifact)

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Internal and External Factors (Artifact)

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This video explains the basics of internal and external factors, it also gives examples and more information about the topic! This video is a great addition to the module as it explains the external and internal factors well and provides examples.

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Factors That Affect Organizational Performance

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Recruiting and Selecting Qualified Job Applicants

The steps for recruiting and selecting future employees are a multitude of steps. The steps are Advertising Openings and Recruiting Candidates, Screening Applicants, Preliminary Phone Interviews, Face‑to‑Face Interviews and Selection, and The Job Offer.

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This cartoon goes into the full explanation of Human Resources while keeping it entertaining. The video goes very in-depth about HR and does it all within 10 minutes, it is a very useful video for the module and helped further my understanding of HR as well.

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Human Resource Management (HRM) Explained in 10 minutes

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Module 6 (Recruiting and Selecting Qualified Job Applicants Steps)

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Module 6 (Recruiting and Selecting Qualified Job Applicants Steps)

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1. Advertising Openings and Recruiting Candidates

This step is about reaching out and advertising the open position you are attempting to find an employee for.

2. Screening Applicants

Screening applicants is necessary to see if the applicant has the necessary skills and experience for the position. This also is needed to find if there are any issues from previous times.

3. Preliminary Phone Interviews

The preliminary phone interview while not always done in this step is to make sure while the applicant may look good on paper they may show some flaws while on the phone.

4. Face-to-face Interviews and Selection

This is one of the most important steps, this step has multiple understands as well, such as.

Planning and preparing, this step is important for the person interviewing the applicant, you must know about the applicant and the qualifications the applicant needs to meet to achieve the position.

Understanding the job, the person hiring the applicant must understand the job position the applicant is interviewing for.

Connecting with the applicant, a very important step is to make sure the applicant is at ease, most people when interviewing so make sure you connect and have a comfortable environment.

Active Listening, this step is when the person hiring the applicant must listen closely to everything the applicant says, following the questions as well as any other remarks.

5. The Job Offer

This is the last step, this is when the applicant passes all of the needed application questions. If they pass you will offer the applicant the position, and discuss work-related items.

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This TED Talk done by Mike Dronkers speaks about how to do the interview process. Something that stuck out to me was when he said "She said here how you do that, just shut up." this stuck out to me because the implication of not speaking during an interview never crossed my mind but it makes sense, this will let the applicant just speak without you intervening and you can see if there are any bad traits.

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How to Interview “Almost” Anyone | Mike Dronkers | TEDxHumboldtBay

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Leaders Vs. Managers

While the terms leadership and management seem to be the same and can be used interchangeably there are some differences. Managers are more about having motivation and giving out orders toward an end goal, managers have more of a transactional relationship. Leadership is more about emotional appeal, and creating bonds. Leadership is more of an emotional relationship.

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In this TED Talk Roselinde Torres goes into detail about what makes a good leader, she also discusses the organization's leadership programs. She is a great person to look at for this module as she has 25 years of observing organizations and their leadership programs. This TED talk was a great addition for the module as it puts into perspective what makes great leadership.

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What it takes to be a great leader | Roselinde Torres | TED

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In this video, Steve Harvey, the famous TV show host makes a motivational speech about being a leader. This speech was very heartfelt and very eye-opening about being a leader, he speaks about how being a leader is a way of life and everyone should desire to be one. He also mentions the consequences of not trying to go into any leadership position and settling for being a follower. This speech ties into this module by explaining a harder side to Leadership, you have to make rough decisions but you also need to work and fight to keep your position.

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Be a Leader | Motivational Talks With Steve Harvey

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Module 8 (Controlling Performance and Operations)

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Module 8 (Controlling Performance and Operations)

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PDCA (Plan, Do, Check, Act/Adjust)

The PDCA is a four-step plan management style. It is used in organizations to control and expand on business and continue growing as an organization.

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This video speaks about the essence of control and the basics of controlling an organization. This is important to the module due to the explanation of control and organization as well as the in-depth discussion of how management is part of organizational control. It also talks abotu how to measurre the preformance of employees, it says "Managers hsould not be making a report just ebcause they have information" this in an interesting quote to me as it explains not to simply just use information given but information needed.

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What is performance management? (Artifact)

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What is performance management? (Artifact)

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This animated video goes into detail about what is performance management. One of the first things said in this video is that "performance management is the process used to ensure an organization connects its mission with the work of its employees." This stuck with me because it is a solid definition of the question. While the video is short it was full of helpful and needed information that is related to the module.