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Q1. How do you currently monitor the progress of work activities against planned performance?

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Q1. How do you currently monitor the progress of work activities against planned performance?

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Q2. How do you choose the right monitoring method?

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Q2. How do you choose the right monitoring method?

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Q3. What factors would influence your decision?

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Q3. What factors would influence your decision?

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Q4. What happens if we find things aren’t on track?

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Q4. What happens if we find things aren’t on track?

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Q5. List in order the steps you took to identify, define and address the problem

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Q5. List in order the steps you took to identify, define and address the problem

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Q6. Why do we need to give feedback to staff?

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Q6. Why do we need to give feedback to staff?

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Q9. What makes a conversation “difficult”?

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Q9. What makes a conversation “difficult”?