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Module 1

After learning more about types of managers in an organization. CEO, COO, CMO etc. are just a fancy name for managers. At each managerial position, that certain person has a long history of experience and education to be where they are at today. Reading this made me realize how far I can go at my current employer.

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It is crazy reading about a French mining engineer named Henri Fayol that laid the foundation for management theory. He was a strong team leader that introduced the "fourteen principles of management". He was the example of organization, communication, and leadership to help maximize efficiency. With every job that I have had. I've seen marvelous leadership all the way down to inferior leadership. After reading I am going to do my best in my management role try to exceed and lead with Fayol five core functions: planning, organizing, leading, coordinating, and controlling.

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With one of the big things to take from Module 2 is Business Ethics. Having ethics will show what the company is about and how they handle diversity. The reputation takes a big role in the profits and sales depending on how the ethics. All it takes is word of mouth to spread good or bad and That will determine the future of any comapny.

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Culture and diversity will determine the outcome of your production. Some businesses actually look pass the culture and diversity and mainly focus their attention on profits. Not realizing the employees attitude. Asking and talking to employees is a great way to build culture and making sure that diversity never becomes a conflict. the late great Tony Hsieh said it best, "If you get culture right, most of the other stuff will just take care of itself."

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With having a managerial role, the essential role of cultural differences in international business. It shows how managers must adapt their communication and management styles to different cultures, focusing on aspects like time perception, communication styles, and authority respect. Pete Drucker said it best, " Management is deeply embedded in culture. How Germany, UK, Japan, or in the United States is exactly the same. How they do it might be different." This relates directly to any company on cultural awareness and its impact on key management functions such as planning and leading. By understanding these cultural dimensions, managers can effectively navigate challenges and build strong global business relationships, driving success in a diverse marketplace.

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The World Trade Organization (WTO) and its role in promoting international trade and resolving disputes. It connects to our module on globalization and trade agreements, highlighting how the WTO helps businesses navigate the complexities of expanding internationally. The opportunities and challenges, such as trade barriers and global competition, made me realizing as a business how strategic every decision needs to be.

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Planning the pivotal meeting with companies know what goals and production needing to achieved. With management seeing a rapidly changing business environment. Planning establishes organizational goals and aligns actions with the mission and vision. Companies use tools like SWOT analysis for assessing conditions that affect goal setting. Having planning illustrate the need for both a structured process and flexibility to adapt to changes.

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The use of decision trees in business decision making, particularly for predicting costs and market outcomes. Decision trees help organizations visualize potential outcomes by mapping decision nodes, uncertainty nodes, and paths, with numerical probabilities assigned to each outcome. With my decision making at work this is useful for understanding how businesses apply structured, rational decision-making when faced with uncertainty. I can now educate myself more on how data is used to predict outcomes and reduce risks in complex decisions.

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The importance of understanding an organization’s structure to define roles, clarify communication, and identify factors affecting work. Edgar Schein's four key elements common purpose, coordinated effort, division of labor, and hierarchy of authority play a vital role in shaping an organization’s culture and efficiency. I've found that a clear common purpose enhances teamwork and aligns efforts, leading to improved performance. Understanding how internal and external factors influence operations helps me make better decisions in management.

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5 enduring management ideas from MIT Sloan’s Edgar Schein | MIT Sloan

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The late MIT Sloan professor’s pioneering ideas on career anchors, humble inquiry, and organization culture are still used in management today.

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This module showed the scenario of IBM Credit Corporation experiencing long delays in processing credit applications, taking weeks due to an inefficient structure where specialists handled each step. Two managers discovered the actual processing time was only 90 minutes, with delays caused by routing tasks through multiple specialists. Assigning generalists to manage credit requests from start to finish, IBM reduced turnaround time from weeks to just four hours. This scenario showed how poor teamwork and lack of coordination can hurt performance, even with hard-working employees. It also emphasizes the need for managers to regularly adjust their organizational structure for better results.

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Employees have legal protections against discrimination due to race, color, national origin, sex, and religion. It’s important to understand, however, that being in a protected group does not shield an employee from being disciplined or terminated for performance issues. HR managers are essential in upholding anti discrimination laws; they develop comprehensive policies and swiftly address any violations. The Equal Employment Opportunity Commission (EEOC) actively enforces these protections, ensuring that employers foster a fair workplace where all employees are treated equitably and without discrimination.

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Communication is how we share thoughts and information through speech, writing, or visual cues, and it requires a sender, a message, and a recipient. In business, especially for management and operations, clear communication is crucial. Storytelling helps share experiences and engage the audience, ensuring the message is understood. Effective communication leads to positive outcomes, while poor communication can result in negative effects and low morale.

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Leadership and management, though often used interchangeably, have distinct differences. Managers are focused on organizing, coordinating, and ensuring efficiency in daily operations, typically aimed at achieving short-term goals, while leaders inspire and motivate others toward a long-term vision, challenge the status quo, and foster change. While managers tend to be task-oriented and results-driven, leaders prioritize building relationships and transforming organizations by focusing on people and their future direction. A manager can also serve as a leader; by guiding a team toward a specific goal with positivity, a manager inspires success within the company.

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Motivation is a great way to get good morale and improve the workplace performance, driving employees to achieve higher productivity and quality. Motivated employees are more innovative and efficient, contributing to organizational success. Managers can enhance motivation through strategies like job rotation, enlargement, and enrichment, which increase task variety and employee autonomy. These approaches boost job satisfaction, reduce turnover, and improve overall performance without significant additional costs. When you motivate your team to do the best to their abilities. Great things will come out.

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Controlling performance and operations is crucial for driving success, as it involves actively monitoring and evaluating the progress of activities to ensure they are fully aligned with organizational goals. By setting clear performance standards and measuring actual outcomes against these benchmarks, we can readily identify areas that need improvement and implement decisive corrective actions. Effective control not only uncovers inefficiencies but also enhances processes and maintains high standards of quality, guaranteeing that resources are utilized optimally and that organizational objectives are achieved. Through regular assessments and timely adjustments, managers can foster a culture of continuous improvement, paving the way for sustained business success.

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Effective control management is crucial for productivity. It significantly influences how well tasks are carried out and overall performance is achieved. Inputs are transformed into outputs. By focusing on maximizing this ratio through strategic process improvements, businesses can achieve remarkable results. At Bacardi, the Plant Director would implement lean practices that could significantly reduce waste and streamline production, enabling increased output without the need for extra resources. Boosting productivity not only allows companies to offer more goods and services but also enhances profits, strengthens competitiveness, and fosters sustainable growth. Control managers are essential in this endeavor, as they monitor processes, identify inefficiencies, and drive continuous improvements to ensure that productivity gains are not just achieved but sustained over time.