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Everyone at Alpington is responsible for safeguarding the children in our care! All staff receive regular training and know that they have a responsibility to follow our safeguarding policy and report any concerns about a child through the correct channels. All visitors and volunteers to our school also receive safeguarding information and are expected to follow the procedures in place.

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The following information could help if your child has lost or is about to lose someone, such as a family member or friend.

If your child is about to lose someone

If a child has a loved one, such as a friend or family member who's going to die, they can benefit from special support.

A child's stress level is often at its highest before bereavement because of fear and the unknown.

Pre-bereavement counselling gives a child a chance to think and talk about their feelings and share their worries.
The YoungMinds website has more information on counselling services for children and young people
Making a memory box

If you're a parent and you know you're going to die, you could make a memory box to give to your child, or make one together.

A memory box contains things that remind you both of your time together. It can provide an important link between you and your child once you've gone.
Macmillan Cancer Support has information about making a memory box

If a child has lost someone

Talk about the person who has died

During bereavement, it can help a child to talk about the person who's died, whether it was a grandparent, parent, brother, sister or friend.

Direct, honest and open communication is more helpful than trying to protect your child by hiding the truth. If you exclude them from family ceremonies and services after someone has died it could make them feel excluded.

This can also help your child be open about their own feelings and avoid confusion about what has happened. It may be helpful to talk as a family, perhaps with your child, about how to include them in any events that celebrate or say goodbye to the person who has died.

It's important for them to have someone with whom they can talk about that person and share their emotions. This could be through photos, games, memory boxes or stories.

Over time, children may start to talk more about their loss at different times and in different ways. Young children may start talking about death or including it in their play, but this is normal and is a way for them to make sense of what has happened.

Further support for your child

There are also bereavement charities that offer helplines, email support, and online communities and message boards for children.

These include:

Child Bereavement UK - call 0800 028 8840 Monday to Friday, 9am to 5pm, or email helpline@childbereavementuk.org

Cruse Bereavement Care - call 0808 808 1677 Monday and Friday, 9.30am to 5pm; Tuesday, Wednesday and Thursday 9.30am to 8pm; Saturday and Sunday 10am to 2pm

Grief Encounter - call 0808 802 0111 Monday to Friday, 9am to 9pm, or email contact@griefencounter.org.uk

Hope Again - call 0808 808 1677 Monday to Friday, 9.30am to 5pm, or email hopeagain@cruse.org.uk

Winston's Wish - call 0808 802 0021 Monday to Friday, 8am to 8pm, or email ask@winstonswish.org

You can also find out more about children and bereavement from the Childhood Bereavement Network
Make a memory box

If the person who's died did not leave a memory box, you could make one with your child.

It can include:

gifts

shells collected on the beach

memories written on a card

anything that makes the child feel connected to that person

Don't forget to look after yourself

It's important to make sure you're also getting the support you need after a loss. This can also help you to better support your child.
Read more about getting help with grief after bereavement or loss

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Find out what to do and where to find bereavement support if your child has lost a loved one or has a loved one who's dying.

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Visit us today at Just One Norfolk for information on keeping children and young people safe on the internet from cyber bullying and online grooming.

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Emotional health shouldn’t only be focused around children and young people - visit Just One Norfolk today for advice and support on parental wellbeing.

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Accessing support during the festive season

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Telling your kids about cancer – experiences from the Online Community

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How do you tell kids about a cancer diagnosis without causing them distress? Is it even possible? In this blog, we see how members of the Online Community approached this difficult subject, and how their experiences might just surprise you…

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How to not need a holiday after the holidays

The holidays can be a stressful time for single parents, Natalie is a volunteer in our Wellbeing Digital Group and recently held an online workshop where she shared her 'go to' tools for managing the...

Read more

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We are Gingerbread, the charity for single parent families. We provide expert advice and practical support for single mums and dads in England and Wales.

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Supporting your child through divorce or separation

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Supporting your child through divorce or separation

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Separation and divorce: understanding parental rights and responsibilities

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Find out more about managing child contact and parental responsibility after parents divorce or separate.

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When and How to Introduce a New Partner to Your Kids

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Discover the rules for introducing your new partner to your children after divorce. Learn the best timing, approaches, and exact words for different ages.

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About the Help Hub | Broadland and South Norfolk

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The Help Hub, provided by Broadland and South Norfolk District Councils.

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Energy Support — Norfolk Citizens Advice

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We can help you with problems you may be having with your energy supplier as well as providing information on switching, energy efficient measures and applying for benefits and grants to help you with your energy bills.

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What we do

As debt advisers, we look at your whole financial situation and at how we can improve it. We look at what money you have coming in and how can we increase it, as well as what money is going out and how can we reduce it.

We will look at your debts in detail and explore all appropriate options. We can then help you to put your chosen plan into action. As well as dealing with your debts, we can help you look at your spending and offer support with managing your budget.

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Money & Debt Advice - Norfolk Citizens Advice

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Our team provide free debt and money advice and support across Norfolk.

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Get free, high-quality Advice — Norfolk Citizens Advice

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We provide free, impartial, confidential and accredited advice as well as specialist services in specific areas such as debt, wellbeing, addiction, homelessness and general wraparound support.

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Is my child eligible?

Children in Reception, Year 1 and Year 2 automatically get free school meals if they go to school. This is called universal infant free school meals. This is different to benefit-related free school meals and you do not have to apply, but if you receive one of the benefits listed below, you should still register below. This is because it can help raise extra funds for your child's school (called Pupil Premium). This Government funding can help with extra tuition, teaching and after school activities.

If your child is in Year 3 or above, you must receive one of the following to get benefit-related free school meals:

Universal Credit - with an annual earned income of no more than £7,400 after tax

Income Support

Income-based Jobseeker's Allowance

Income-related Employment and Support Allowance

Support under Part 6 of the Immigration and Asylum Act 1999

The guaranteed element of Pension Credit

Working Tax Credit run-on (paid for the four weeks after you stop qualifying for Working Tax Credit)

Child Tax Credit (with no Working Tax Credit) with an annual gross income of no more than £16,190

You must apply for these free school meals.

Apply for free school meals

You can apply online for free school meals using your Norfolk Education Online (NEO) account. You can use the same account for 2-year-old childcare funding and school admissions.
Apply for free school meals
You can also download and send us an application form (PDF) [166KB] or collect it from your child's school.

Children of foreign nationals

Families with British National (Overseas) status and families with No Recourse to Public Funds (NRPF) are entitled to apply for free school meals by completing the NRPF free school meals application.

Frequently asked questions

What happens after I have applied for free school meals?

If you are eligible for free school meals we'll email or write to you to let you know. We'll also tell your child's school. If we need more information about your application, we'll contact you.

What happens if my child moves schools?

If your child moves schools within Norfolk, they will continue to receive free school meals if they are still eligible.

If your child is moving to a school outside Norfolk, you will need to apply to the county council where the new school is.

What if I always home-school my child?

Children who are normally home-schooled are not eligible for free school meals. This includes both universal free school meals and families who receive benefits.

If you home-school your children and are in hardship, apply for support via Client Hardship Service.

Paying for school meals

If you pay for school meals, go to your child's school website for cost, menu and payment information.

School milk

If the local authority runs the school (known as a maintained school), they must offer milk during school hours. This includes all maintained:

Primary schools

Infant schools

Junior schools

Secondary schools

Children aged 5-11-years-old can buy a standard carton of milk.

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Free school meals - Norfolk County Council

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How to apply for free school meals, and pay for school meals and milk

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Feeling low or anxious is a normal response when you've lost your job, been made redundant, or you're struggling with debt.
You may be feeling, behaving or thinking in ways that are unfamiliar. But that does not necessarily mean you've got depression or an anxiety disorder.

How to survive financial stress

Stay active

Keep seeing your friends, keep your CV up to date, and try to keep paying the bills. If you have more time because you're not at work, do some form of exercise - physical activity can improve your mood if you're feeling low.

Get advice

If you're going into debt, get advice on how to prioritise your debts. When people feel anxious, they sometimes avoid talking to others. Some people can lose their confidence about driving or travelling. If this starts to happen, facing these situations will generally make them easier.

Do not drink too much alcohol

For some people with money worries, alcohol can become a problem. You may drink more than usual as a way of dealing with your emotions or just to fill in time. But alcohol will not help you deal with your problems and could add to your stress.
Get tips on how to cut down on alcohol
Do not give up your daily routine

Get up at your normal time and stick to your usual routine. If you lose your routine, it can affect your eating - you may stop cooking, miss breakfast because you're still in bed, or eat snacks instead of having proper meals.
Find out how to eat a balanced diet

More help for money problems

GOV.UK has information about a range of work and money-related issues including:

Finding a new job

GOV.UK also has a lot of information and advice if you're looking for work, including tips on writing a CV, planning your job hunt and applying for jobs online.

Coping with debt

Citizens Advice is a good place to get information about benefits, how to deal with debt, what you're entitled to if you're made redundant and who to speak to if you're at risk of losing your home.

Other organisations offering helpful advice online include:

Mental health and money

The charity Mind has a money and mental health section on its website, which includes advice on how to manage debt.

Mental Health & Money Advice offers information and advice for anyone struggling with money because of mental illness, or whose financial situation is affecting their mental health.

When you should get medical help

Most people who experience emotional distress find that after a few days or weeks they're able to tackle challenges, such as finding a new job.

See a GP if you're still feeling worried, anxious or low after a few weeks. If you think it will help, the GP can advise you about talking therapy services in your area.
You can also refer yourself directly to an NHS talking therapies service
Get help immediately if you cannot cope, if life is becoming very difficult or if you feel it is not worth living.

See a GP, call NHS 111 or contact a helpline such as Samaritans (call free on 116 123) for confidential, non-judgemental emotional support.
Find out more about mental health services

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Read about how worries about money or losing your job can affect mental wellbeing, plus tips on coping with anxiety and where to get help.

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LGBTQ+ Project | Mental health and well-being support

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At LGBTQ+ Project we offer personalised and compassionate mental health and well-being support in Norfolk and Waveney.

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Bedtime stories are like a soft nest for the mind. They are a place for it to rest so that it doesn't wander away and get into trouble, and in the world we're living in now it is so easy for it to find trouble.

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Nothing Much Happens Podcast - Nothing Much Happens

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Bedtime stories are like a soft nest for the mind. They are a place for it to rest so that it doesn't wander away and get into trouble, and in the world we're living in now it is so easy for it to find trouble.

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If you are grieving for a pet, or facing loss, our free and confidential Pet Loss Support service is here for you by phone, email or webchat.

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"Providing Access to Justice and Equality"

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We are a registered charity dedicated to providing access to justice and equality in Norfolk.

We target our services at individuals and groups, particularly those who cannot afford access to justice and representation. This includes, for example, those with long term physical and/or mental ill-health, physical and sensory disabilities and/or learning difficulties, offenders, ex-offenders, migrant workers and others who are disadvantaged. The advice we offer is non-discriminatory and confidential.

Our Services

We provide the following services which are all free, independent and confidential. Please click on the links for more information and contact details.
DUE TO HIGH DEMAND OUR WELFARE BENEFIT SERVICE IS CURRRENTLY CLOSED TO NEW CLIENTS.

Free Legal Advice 15 minutes free initial telephone advice with a solicitor on Employment, Family* or General (civil) law matters.

Debt Advice for vulnerable people and those with complex needs

Welfare Benefits Advice and representation at Tribunal

Legal Advice for Victims of Domestic Abuse

Immigration Advice on residence in the UK and help with Home Office applications. We can also offer help with challenging Welfare Benefits Habitual Residence decisions.
Help For Ukrainians The UK Government has announced concessions to allow Ukrainians to join family members in the UK. These applications are free of charge. NCLS are offering priority advice for these applications and will guide you through the whole process.

Family Court Support for private law child contact matters

Rent Arrears Mediation for Norwich City Council (NCC) housing tenants. This service is accessed by referral from NCC only

Our Client Service Standards, which detail what you can expect from us, can be found here. You can also view our Privacy Notice which contains information on how we store your information here.
Interpreters are available for all our services by arrangement.
Click on our Impact Report below to read about the work we did in 2022/23.

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"Providing Access to Justice and Equality"

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Welcome to Norfolk Community Law Service (NCLS). Free, independent and confidential legal advice

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Leeway provides support to adults and young people looking to break free from domestic abuse in Norfolk and Suffolk.

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Video title: Refuge's 24-hour, Freephone National Domestic Abuse Helpline
Video duration: 1 minute 20 seconds
Description: Information video on what it is like to call the National Domestic Abuse Helpline and who can call it.

Refuge's 24-hour, Freephone National Domestic Abuse Helpline 'Transcript'

[Background music plays]

Soft down beat music

[Animated sequence]

Animation in hand-drawn style showing a woman in a house standing behind a man on a sofa. The woman looks worried and the man appears angry, a speech bubble comes out of the man's mouth.

[Text displays]

!*!!*!!

[Female voice over]

I was walking on eggshells around my partner didn't know where to turn.

[Animated sequence]

The door in the background slams shut. We zoom in on it and it turns into a smart mobile phone in the women's hand. The phone displays the details of the National Domestic Abuse Helpline Number and a green phone icon. Her finger hovers over the phone icon.

[Text displays]

Refuge National Domestic Abuse Helpline 0808 2000 247

[Female voice over]

I'd read about refuges National Domestic Abuse Helpline, but I was hesitant to call.

[Animated sequence]

The scene transitions to the woman sitting on a couch to the left of the screen, and another woman, the Helpline adviser, sitting on the right on a computer. They are facing each other. The screen is split into two different backgrounds with a window in the background that crosses over both.

[Female voice over]

The woman I spoke to really understood my situation though, it was such a relief just to talk.

[Animated sequence]

The woman begins to smile. The blinds in the window open up to show a sun and both rooms become brighter.

[Animated sequence]

Scene transitions to a top down view of the Helpline worker writing on lined paper.

[Female voice over]

I was reassured that it was a confidential and non-judgmental service run by a charity.

[Text displays]

Confidential

Non-judgemental

[Female voice over]

She said I could ring at any time, even if I just wanted to talk about what I was going through

[Text displays]

Any time

Just talk

[Female voice over]

It's free and open 24 hours a day.

[Text displays]

Free

24 hours

[Animated sequence]

Scene zooms out to show a group of five women of mixed races and ages including the Helpline adviser from the earlier scene.

[Female voice over]

It was comforting to know that the helpline is staffed by an all female team of experts,

[Animated sequence]

Scene zooms out to show smart mobile phone showing an animation of the live chat page on nationaldahelpline.org.uk. The women's finger begins to type.

[Female voice over]

and that I can also contact them using live chat.

[Sound effect]

Keys tapping

[Animated sequence]

The phone fades away and four framed picture swing into view. They show four women of various ages and races, one of who is pictured with a child, including the women from the first scene.

[Female voice over]

I was told that the helpline is open to any woman who is afraid of her partner,

[Sound effect]

Glass cracking

[Animated sequence]

The glass in one of the picture frames cracks

[Text displays]

[Female voice over]

whether you're being physically abused or not

[Animated sequence]

The picture of the woman from the first scene is zoomed in on. She picks up her mobile phone as the frame turns into a circle. Another circular frame, showing the Helpline adviser, comes into view and begins to merge with the woman's frame. The woman and the Helpline worker turn to face each other and hold hands.

[Female voice over]

The Helpline advisor helped me realise I'm not alone and reassured me it wasn't my fault.

[Text displays]

I'm not alone

[Animated sequence]

Scene scrolls across to show the woman looking in a mirror and hugging herself. She begins to smile.

[Female voice over]

That was really empowering and I began to believe in myself again.

She made me feel like I had choices.

[Background music plays]

Music becomes more upbeat

[Animated sequence]

Scene zooms in on mirror until the frame is not visible. The background transitions to show a countryside scene with rolling hills, trees and butterflies. The woman lifts a hot drink to take a sip and closes her eyes.

[Female voice over]

From that moment on, I could see a life free from violence and fear.

That phone call was the beginning of the rest of my life.

[Animated sequence]

The woman opens her eyes and looks up.

[Animated sequence]

Scene fades to show black text on a white background below the Refuge pink and black logo.

[Text displays]

Refuge's Freephone, 24 hour, National Domestic Abuse Helpline.
Call us on 0808 2000 247
Or visit wwww.nationaldahelpline.org.uk for information and support, including our live chat and secure online contact form.

We know our lines are often busy but we really want to hear from you.

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Home | Refuge National Domestic Abuse Helpline

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Video title: Refuge's 24-hour, Freephone National Domestic Abuse Helpline Video duration: 1 minute 20 seconds Description: Information video on what it is like to call the National Domestic Abuse Helpline and who can call it.

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This factsheet explains what a non-molestation order is, how it can protect victims of domestic abuse, and how to apply for one.

Men's Advice Line evaluation survey

Have you spoken to our Advisors? Tell us about your experience

Take our survey

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Domestic Abuse Helpline for Men | Men's Advice Line UK

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The Men's Advice Line is for male victims of domestic abuse. We offer confidential advice, non-judgmental support, practical information and help

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National Male Survivor Helpline and Online Support Service - Safeline

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A dedicated service for men and boys in England and Wales affected by sexual violence and abuse and those who support them.

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Advice to help you be a great parent | TED Talks

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Kids don’t come with a manual, and parents don’t get grades to affirm they’re doing things right. These talks speak to the complexities of parenthood, offering unusual insights and hard-won advice.

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Support for Parents from Action For Children

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When should my child be allowed a phone?  - Support for Parents from Action For Children

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What to consider when you're deciding when your child should be allowed a mobile phone.

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Children are being pulled into a digital world built to keep them hooked. The impact on their development, mental health and relationships runs deep – and we can’t afford to look away any longer.

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Our A-Z guide gives you advice on how to help your child with their feelings and behaviour, as well as mental health conditions and life events. We'll also show you where you can get help.

For information and advice on the cost-of-living crisis, including where to find financial support for you and your family, read our guide to money and mental health.

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Parents' A-Z Mental Health Guide | Mental Health Advice

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Our A-Z guide to support has information and advice on how to help your child with specific mental health conditions, and difficult feelings & life events.

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Rearing aids: the five best podcasts for parents

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If you need reassuring and comedic confessions or soothing sounds to get the kids to sleep – there’s a podcast for that

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Feel Better, Live More Podcast Episodes / Dr Chatterjee

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Explore all episodes of Dr Rangan Chatterjee’s podcast, featuring expert interviews and discussions on health and wellbeing.

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Skip to content

Search the entire library.
Find the episode you want.

Unlock the full power of the Mel Robbins Podcast library. Find any moment, quote or advice you're looking for. Fast.

World-renowned Experts

Mel researches and hand-selects the most interesting and accomplished experts in science and human behavior and engages with them each week to turn science-backed wisdom into practical advice.

Create a Better Life With the #1 Podcast

New episodes released every Monday to start your week and Thursdays to get you through it.

Listen, watch, or subscribe:

© 2025 Mel Robbins. All rights reserved.

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Create a better life with the #1 podcast

# data[].attributes.attachment_link.description
Skip to content Unlock the full power of the Mel Robbins Podcast library. Find any moment, quote or advice you're looking for. Fast. Mel researches and hand-selects the most interesting and accomplished experts in science and human behavior and engages with them each week to turn science-backed wisdom into practical advice.

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Starting secondary school - BBC Parents’ Toolkit - BBC Bitesize

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Advice for parents who have a child starting secondary school this year, with tips on the emotional and practical sides of the transition.

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Transitions and change | Mental Health Parent Guide

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If your child is struggling to cope with transitions and change, read our guide for practical tips and resources designed to help you support them.

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Stepfamilies advice pages for stepparents including managing relationships with stepchildren and integrating family members, new babies and adoption

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Winston's Wish is the UK's childhood bereavement charity. We support children and their families after the death of someone important.

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Nelson's Journey | Child Bereavement Help for Norfolk |

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Nelson's Journey supports children and young people in Norfolk who've experienced the death of a significant person. We provide a range of resources and services, and accept referrals from families and professionals for those who may need our support. Since 1997, Nelson's Journey has helped thousands of bereaved children and young people in the county.

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The mental health benefits of good sleep include boosting our mood, reducing stress and helping with anxiety.

If you're having trouble sleeping, knowing how to sleep better can make a big difference.

Find out more about ways to help you sleep, including sleep hygiene, and expert video advice from a professor of sleep medicine at the University of Oxford.

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How to fall asleep faster and sleep better - Every Mind Matters

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Find out what can help you fall asleep faster and sleep better, including using sleep hygiene to improve sleep.

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Just One Norfolk has been created by Norfolk & Waveney Children & Young People's Services which is provided by Cambridgeshire Community Services NHS Trust. This service is commissioned by Norfolk County Council.

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Children & Young People's Emotional Health

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Just One Norfolk has been created by Norfolk & Waveney Children & Young People's Services which is provided by Cambridgeshire Community Services NHS Trust. This service is commissioned by Norfolk County Council.

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Anger is a normal and useful emotion. It can tell children when things are not fair or right.
But anger can become a problem if a child's angry behaviour becomes out of control or aggressive.

Why is your child so angry?

There are lots of reasons why your child may seem more angry than other children, including:

seeing other family members arguing or being angry with each other

friendship problems

being bullied - Anti-Bullying Alliance has information on bullying

struggling with schoolwork or exams

feeling very stressed, anxious or fearful about something

coping with hormone changes during puberty

It may not be obvious to you or your child why they're feeling angry. If that's the case, it's important to help them work out what might be causing their anger.

Read talking to your child about feelings.

Tackle anger together

Team up with your child to help them deal with their anger. This way, you let your child know that the anger is the problem, not them.

With younger children, this can be fun and creative. Give anger a name and try drawing it - for example, anger can be a volcano that eventually explodes.

How you respond to anger can influence how your child responds to anger. Making it something you tackle together can help you both.

Help your child spot the signs of anger

Being able to spot the signs of anger early can help your child make more positive decisions about how to handle it.

Talk about what your child feels when they start to get angry. For example, they may notice that:

their heart beats faster

their muscles tense

they clench their teeth

they make a fist

their stomach churns

Anger tips for your child

Work together to try to find out what triggers the anger. Talk about helpful strategies for managing anger.

You could encourage your child to:

count to 10

walk away from the situation

breathe slowly and deeply

clench and unclench their fists to ease tension

talk to a trusted person

go to a private place to calm down

If you see the early signs of anger in your child, say so. This gives them the chance to try their strategies.

Encourage regular active play and exercise

Staying active can be a way to reduce or stop feelings of anger. It can also be a way to improve feelings of stress, anxiety or depression.

For older children or young people, this could be simple activities, such as:

a short walk

jogging or running

cycling

Read more about physical activity for children and young people.

Be positive

Positive feedback is important. Praise your child's efforts and your own efforts, no matter how small.

This will build your child's confidence in their ability to manage their anger. It will also help them feel that you're both learning together.

When to get help for anger in children

If you're concerned your child's anger is harmful to them or people around them, you could talk to a:

If necessary, a GP may refer your child to a local children and young people's mental health services for specialist help.

CYPMHS is used as a term for all services that work with children and young people who have difficulties with their emotional or behavioural wellbeing.

You may also be able to refer your child yourself without seeing a GP.

Read more about where to get mental health support.

Further help and support for anger in children

For more support with anger in children, you could phone the YoungMinds parents' helpline free on 0808 802 5544 (9.30am to 4pm, Monday to Friday).

Other sources of help and support include:

If you have older children, find out more about talking to teenagers and coping with your teenager.
The Health for Teens website also has more about anger management

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Advice on how to help your child deal with anger in a positive way.

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Category: Counselling, Play Therapy, Teen Wellbeing; Vendor: Claire Cookson.

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Norfolk Children's Advice and Duty Service (CADS) is made up of a team of Consultant Social Workers who have had specialist training and use a coaching style to empower partners to be more confident in working with families and meeting needs. The Consultant Social Workers will provide advice, support and signposting, identifying the correct services and support for the child or young person

If you are a professional, i.e. working with a child or young person in a formal or voluntary setting and not a family member or member of the public, you can contact the Children's Advice and Duty Service on their direct line: 0344 800 8021.

If you are a member of the public you can do this through Norfolk County Council's Customer Services on 0344 800 8020.

For any call raising concerns about a child, the Children's Advice and Duty Service will ask for:

all of the details known to you/your agency about the child;

their family composition including siblings, and where possible extended family members and anyone important in the child's life;

the nature of the concern and how immediate it is;

Any and what kind of work/support you have provided to the child or family to date.

They will also need to know where the child is now and whether you have informed parents/carers of your concern.

For further information (including information pages), visit our website: hhttps://www.norfolklscb.org/

Locations:

Organisation:

Children's Advice and Duty Service (CADS) Norfolk County Council

Service Type:

Information, advice and advocacy

Website:

https://www.norfolklscb.org/

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Children's Advice and Duty Service (CADS) Norfolk County Council

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Norfolk Children's Advice and Duty Service (CADS) is made up of a team of Consultant Social Workers who have had specialist training and use a coaching style to empower partners to be more confident in working with families and meeting needs.

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Ideas to cope with and manage sleep in young children, including if your child refuses to go to bed.