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Topic:"Navigating Disruption with Analytics"
by Dr, Ladina Caviezel

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Topic:"Professional Standards and The Insurance Profession"
by Melissa Collett

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Beyond bureaucracy & mindset, ROI remains the big elephant in the room for even big organisations. Your view to this? ~Aisah

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Topic:"Leadership in Disruptive Markets"
by Nina Tan

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From all your cases handle, have you found the fraud claims? Saut pandiangan from Indonesia.

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Do you think the application of digital forensic technology can reduce the costs of hiring private investigators in term of processing claims? - Suhana

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Is Malaysia ready for cat bonds? Would the regulators be ready to manage such instruments?

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Do you think our current HR mindsets are agile enough to attract young talents ?

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2 Q: 1) If Distruption is good, why does it sound negative? 2) If talent equates to experience, why is there retirement age? Thanks. Cheers, Joe

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Is competence a given requirement for any employee, with the more important quality employees need being resilience, to enable them to cope with change when it happens? Steven

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What in your opinions are the main pain points of the talent pool in Malaysia? Is it the low attractiveness of the industry to fresh grads, is it the limited career progression, etc?

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Considering ageing is  a real issue and we need newer skills to drive digitisation/innovation- how can we retrain people who are at advanced stage of their career? how to make best use of their experience?

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Despite many talent initiatives in the past, gaps still persist- lack of quality/professionalism, limited new skills, inability to attract right talent. How these strategies will achieve different outcomes? Tqs stephenii

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A request.... demo please....

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Please show the demo. lunch can come later
Robin

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Does this ledger can be made accessible by customer, hospital and their preferred insurance provider only? Any possibility to prevent hacking from altering the transactions? - Suhana

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Can you show the live demo? Thank you -Yvonne

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In your opinion, what is the key issues/challenges for Financial Service Providers FSPs in providing end to end seamless integrated system i.e. from product design to after sales services in safeguarding the customers interest..

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Can blockchain also help increase price transparency given rising medical inflation?

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Forum Topic: "Innovative Talent Strategies to Retain and Develop Talents For The Insurance Industry"

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What are the critical enablers to ensure successful implementation of the block chain technology for insurance and takaful industry in Malaysia case? How long you may predict for it to reach here?
Thanks
Stephenii

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Are consumers ready for innovation? Especially on the technology innovation? Are they not resistant to change?

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Blockchain definitely has a everyone comes together environment. What if one of the parties did not cooperate in providing the information? For instance hospitals may be providing the information late causing delay in GL?
Robin

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Given that we have limited resources where would u place your investment and why?

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Would u say that regulators eg BNM, MOH and Gov agencies would have to be the main drivers of blockchain technology? How secure is the crytography in maintaining sensitive medical records? Azlan

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Topic:"Remain Compliant: Blockchain Trust and Transparency"
by: Freddy CY Lee

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"Why InsurTech Fails" by Mr. Chia Hoe Seng

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How many insurtechs have you seen fail in the past few years and why did they fail?

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Why is the innovation in disruptive era only focus  on IT innovation? IMO the wording of Disruptive Era can refer to many things ie more insurance concious policy holder who demand more benefit from their policy which caused price wars, viralization of insurance issue in media social. Innovation should not be intepreted on IT innovation but policy wording innovation, regulation with hospital which only receive insurance instead cash - subsequently lead to increase policy selling.

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How can digital platforms replace advisory insurance products?

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I am interested in commenting on the innovation of the claim process, as we know that the claim process, especially in general such as property and engineering, seems rigid. how to simplify the claim process in practice,
Thank you
Saut Pandiangan from Indonesia.

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Would bancassurance play a big role in innovation?

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Presentation slides of speakers available for download?

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Is digital innovation inclusive for underserved segments e.g low income households?
Thanks
Stephenii

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Life insurance is generally sold n not bought.. isn’t this a key hurdle to cross before we go online

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Will online purchase make consumers less informative regarding the products compared to direct interactions? (i.e. consumers might not read the terms and conditions thoroughly)

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Are malaysians ready for the kiosk or online app to purchase insurance?

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Are malaysians ready for a kiosk or online app to buy insurance?

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Is it crucial now for Malaysian insurers to consider the application of smart contracts across all types of insurance. One of the biggest challenges we have now is improper data foundation.

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"Is Our Industry Meeting Their Expectations For Innovations?"
LARRY H. HARTSHORN

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Many ideas fail before one gets success, if any. How do u avoid killing the innovation process? Who owns innovation in a company? - Azlan

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If insurance is lagging in innovation then I suppose reinsurance is even further down the ladder. A lot is always said in innovations impacting the general consumers especially gen Y . But a reinsurer  does not have the opportune to be as innovative as the clients are insurers looking for typical conventional coverages with best price. And governance requirements.   How can a reinsurer play a role to join this innovation opportunities.

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Title: "HOW CAN TRADITIONAL INSURERS ADOPT AND DRIVE AND ENTREPRENEURIAL PRACTICES TO DRIVE INNOVATION AND CUSTOMER EXPERIENCE?"
by Mr. Christoffer Erichsen

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Is there any successful case study (use if block chain in medical insurance) in Malaysia case

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The industry has spent a lot in professionalizing how insurance is sold consumers. Is trust an important factor anymore in the digital way of selling insurance? How so?- Azlan

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How insurtech will disrupt the catastrophes underwriting?

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If blockchain is adopted, where will the data be stored ? Would it required a great cloud storage with higher prices ?