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I meet the owner of D’geting Beach Resort, Madam Rosliza to introduced myself as a practical student and meet her workers to know about them and ask for their guidance during my practical time.

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I ask Madam Rosliza about her background and the resort’s history to get some information to complete this tasks.

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The worker, Miss Mastura shows the resort’s area and let me know about the building’s name, facilities around the resort and let me see the equipment provided in the room.

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I help their housekeeper to clean the room after guest has been check-out from the room. I help them to organize the equipment, tidy the beds and clean
the floor.

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Miss Mastura teach me about receptionist job to encourage me in handling customer, know about check-in and check-out and I learnt about their booking system via Microsoft Excel.

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I handle customer who want to check-in and give them the key according to their room. After customer retrieved key room, I will check the room’s equipment and ensure the room is in good condition.

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I do receptionist job and learnt about receipt writing, write cash in and out and handling cash register machine.

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I take place at the pool entrance. I need to ensure guest who want to enter the pool need to pay before they entered.

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During my last day, I met the owner to thank her for accepting me and get some motivation on how to be a successful entrepreneur.

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I answered phone calling for booking and cancellation using Microsoft Excel according to the guest request.