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Listen to the documentary about technical glitches and choose the best unswer to the questions.

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Listen to the documentary about technical glitches and choose the best unswer to the questions.

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After listening to the recording, decide which of the glitches do you think is the most interesting or worrying? Why?

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After listening to the recording, decide which of the glitches do you think is the most interesting or worrying? Why?

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If we have any glitches or problems, we understand that it is time to do something about it or it is time we did something.

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If we have any glitches or problems, we understand that it is time to do something about it or it is time we did something.

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Study the following structures.

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it’s (high) time + past subjunctive It’s (high) time + past subjunctive expresses that something should be done and that it is already a bit late:

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Watch the video explaining this grammar structure:

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Watch the video explaining this grammar structure:

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Lesson on how to use IT'S TIME...(It's time to learn ENGLISH!)

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What technical glitches have you had with the machines you use? Were they caused by design faults or because you used them wrongly?

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What technical glitches have you had with the machines you use? Were they caused by design faults or because you used them wrongly?

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It's Time Somebody Did Something - GrammarBank

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Grammar exercise to practice usage of "It's time somebody did something" expression

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Very often we have problems with our computers. Answer the following question:

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Watch a conversation in the repaer shop. Which of the problems from the exercise above has the woman had?

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Answer the questions based on the video:

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When we buy something with design faults or when we have glitches, we may need to write a letter of complaint. Study the material and do the tasks:

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Tips

1. Focus on the most important facts. Don't give unnecessary background information.

2. Make sure you include:

the reason for writing (e.g. I am writing to ...)

what went wrong

what you would like to happen now.

3. Complaint letters are usually written in a formal style.

4. Use passives to be less direct and more formal, e.g. I was served quickly.

5. Use Yours faithfully to sign off if you don't know the name of the person you're writing to.

Discussion

Language level

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Focus on the most important facts. Don't give unnecessary background information. Make sure you include: the reason for writing (e.g. I am writing to ...) what went wrong what you would like to happen now. Complaint letters are usually written in a formal style. Use passives to be less direct and more formal, e.g.