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Can we have the ability to save an RFC form before submission

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Can we have the ability to save an RFC form before submission

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This would give each team the ability to review the RFCs as a group before they are properly submitted

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Can the approved and completed RFC filter data

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Can the approved and completed RFC filter data

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Can the approved and completed RFC filter data down to the service catalogue

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Can the approved and completed RFC filter data down to the service catalogue

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Can the approved and completed RFC filter data down to the service catalogue

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Can the approved and completed RFC filter data down to the service catalogue

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For example, an {New event} entry is created in the Service Catalogue for that service once a successful change has occurred - keeps an accessible history for the service

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ensure that all info recorded on ref form is available when the form is printed

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ensure that all info recorded on ref form is available when the form is printed

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Other team resources required? Need to capture who else will be needed to complete the change

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Capture dependencies of making the change

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Business/service knowledge vs technical detail

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Business/service knowledge vs technical detail

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By default there should be a description of high-level understanding of the change from a business/service point of view. Also there should be a separate box for technical detail to understand potential impact on other systems for example. CAB is a mix of mgmt & technical which is a good balance - both sets of information needed

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Risk assessment matrix to decipher severity of change/risk

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Risk assessment matrix to decipher severity of change/risk

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Its not have customers been communicated with, It's which customers have been involved in the planning

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Its not have customers been communicated with, It's which customers have been involved in the planning

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Category of change - infrastructure/Application

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Category of change - infrastructure/Application

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RFC submitters should be more informed about when they can schedule in work. e.g. selection of a time and date which blocks out times for other pre-approved work

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RFC submitters should be more informed about when they can schedule in work. e.g. selection of a time and date which blocks out times for other pre-approved work

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Should there be a different process to then submit subsequent standard rfc work

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Should there be a different process to then submit subsequent standard rfc work

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standard change register doesn't show all of the standard approved changes 

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standard change register doesn't show all of the standard approved changes 

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is the "rfc form" appropriate for ALL chnages or are other change control processes permissable?

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RFC form could do with ‘management description’ and ‘technical description’ boxes 

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RFC form could do with ‘management description’ and ‘technical description’ boxes 

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Field to link to services affected - via service catalogue

 

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Field to link to services affected - via service catalogue

 

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automatically block out key University days when changes are not possible in a calendar

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automatically block out key University days when changes are not possible in a calendar

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RFC form should populate a calendar directly to avoid people requiring to manually update the maintenance calendar. 

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RFC form should populate a calendar directly to avoid people requiring to manually update the maintenance calendar. 