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JCQ - Social Media - Information for Candidates

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JCQ - Social Media - Information for Candidates

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Post-Results Services - JCQ Joint Council for Qualifications

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If you don't have a result, have questions about or are unhappy with a candidate's result then you may wish to use one of our post-results services. To help you decide which service you need we've produced a useful information sheet:

More information on each of the services we provide for general qualifications can be found here:

Further information can also be found in the JCQ post-results services booklet and our fees list.

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OCR provides exams officers with detailed information for post-results services for general qualifications.

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If you're unhappy about an exam result, you can ask us for a clerical re-check or review of marking ('reviews of results'), or we can send you the marked paper ('access to scripts').

What's available

University place pending

If the student has a university place pending, we advise that you request a priority review of marking (summer series only).

No university place pending

If the student does not have a university place pending, you can request a:

From 5 September, you can request an original marked paper (also called 'access to scripts') for teaching and learning purposes only. Scripts show the candidate's written answers and the examiner's comments and assessments.

If you want to request a review of marking or a clerical re-check after asking for access to scripts, please email postresults@aqa.org.uk. This is not available via Centre Services.

There is no grade protection for review of marking. This means that students' marks and subject grades may be lowered, confirmed or raised as a result. You must seek students' consent before submitting a request.

We've created a quick guide to our post-results services. JCQ's post-results services page also has further information on what's available.

Fees

Priority review of marking (AS and A-level - university place pending)

£52.85

Priority copy of marked paper (AS and A-level)

Free

Priority copy of marked paper (GCSE)

Free

Clerical re-check

£8.25 per unit, component or module

Review of marking

£38.35 for GCSE and other level 1/2 qualifications; £44.40 for AS and A-level and other level 3 qualifications

Moderation review

£230.50 for GCSE and other level 1/2 qualifications; £256.90 for AS and A-level and other level 3 qualifications (or half the normal rate if the cohort is 5 students or fewer)

Original marked script

Free

Deadlines

Private candidates

If you're a private candidate we recommend you speak to the exams officer at your school/college in the first instance. See our private candidate page for more information.

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If you're unhappy about an exam result, you can ask us for a clerical re-check or review of marking ('reviews of results'), or we can send you the marked paper ('access to scripts'). If the student has a university place pending, we advise that you request a priority review of marking (summer series only).

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PEARSON/EDEXCEL - Post Results Service and Fees

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PEARSON/EDEXCEL - Post Results Service and Fees

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If you're a centre with a concern about a student's results, you can use our post-results services. Find out more below about the services available. The information on this page should be used along with guidance from the Joint Council for Qualifications (JCQ).

All Exams Officers can request post-results services, but you will need to get permission from students before applying.

Requests must be made through Edexcel Online and you will receive an automatic confirmation email acknowledging the receipt of the application. We can't accept late requests, so please ensure that you retain your confirmation emails.

How-to guides

How to request post-results services for BTEC qualifications

This video shows you how to submit 'Reviews of marking and moderation' (RoMM) and 'Access to scripts' (ATS) requests for our BTEC Firsts (from 2012) and BTEC Nationals (from 2016) externally assessed units:

For BTEC Firsts, onscreen, on-demand tests, read this guidance sheet (PDF)

How to request post-results services for Edexcel qualifications

This video shows you how to submit 'Reviews of marking and moderation' (RoMM) and 'Access to script' (ATS) requests for our Edexcel components/units:

Declining grades for BTEC

In order to resit an externally assessed unit, learners must have a valid and open BTEC registration. This means that if you've claimed their full qualification award, but want to resit the assessment, you'll need to decline their grade before you'll be able to enter them for the resit.

Find out how to decline grades and amend vocational achievement

Our Reviews of marking and moderation (RoMM) services allow you to request us to run additional checks that the grades we've issued your candidates are correct.

What is it?

A check of all clerical procedures which lead to us issuing a result. This includes making sure:

all parts of the exam paper have been marked

marks have been recorded/added up correctly

special consideration has been applied (where appropriate)

the grade boundaries have been applied accurately

You might consider this service if the results for one candidate are unexpected compared to the rest of the cohort.
Candidates' marks or grades can go up, down or stay the same.
The deadline for completion is within 10 calendar days of receiving the request and is available when the component is from one of the following qualifications:
Edexcel Level 1 and Level 2 components/units
Edexcel GCSE

Edexcel Certificate/International GCSE

Edexcel Awards in Mathematics

Edexcel Functional Skills
Edexcel Level 3 components/units
Edexcel AEA

Edexcel AS and A level

Edexcel Awards in Mathematics

Mathematics in Context (Level 3 Core Maths)
BTEC components/units
BTEC Level 1/Level 2 Firsts

BTEC Level 2 Tech Awards

BTEC Level 2 Technicals

BTEC Level 3 Nationals

To get a copy of the clerically checked exam paper, you should request an Access to Script (ATS) service at the same time as submitting the Service 1. There is a fee for this additional service.

What is it?

A check that our examiners have marked externally assessed components correctly. This includes:

a clerical check (Service 1)

a review of marking of units/components by a senior examiner

You can ask us to review the marking of exam papers for individual candidates and the results for each candidate will be reported separately. This service isn't available for internally assessed/externally moderated coursework components.
Candidates' marks or grades can go up, down or stay the same.
The deadline for completion is within 20 calendar days of receiving the request and is available when the component is from one of the following qualifications:
Edexcel Level 1 and Level 2 components/units
Edexcel GCSE

Edexcel Certificate/International GCSE

Edexcel Awards in Mathematics

Edexcel Functional Skills
Edexcel Level 3 components/units
Edexcel AEA

Edexcel AS and A level

Edexcel Awards in Mathematics

Mathematics in Context (Level 3 Core Maths)
BTEC components/units
BTEC Level 1/Level 2 Firsts

BTEC Level 2 Tech Awards

BTEC Level 2 Technicals

BTEC Level 3 Nationals

To get a copy of the reviewed exam paper, you should request an Access to Script (ATS) service at the same time as submitting the Service P2 request. There is a fee for this additional service.

What is it?

This service is the same as Service 2 review of marking but is processed faster.
Candidates' marks or grades can go up, down or stay the same.
It is generally used when a candidate's place in further/higher education depends on the outcome.

The deadline for completion is within 15 calendar days of receiving the request and is available when the component is from one of the following qualifications:
Edexcel Level 1 and Level 2 components/units
Edexcel GCSE

Edexcel Certificate/International GCSE
Edexcel Level 3 components/units
Edexcel AEA

Edexcel AS and A level

Edexcel Awards in Mathematics

Mathematics in Context (Level 3 Core Maths)
BTEC components/units
BTEC Level 3 Nationals

To get a copy of the reviewed exam paper, you should request an Access to Script (ATS) service at the same time as submitting the Service P2 request. There is a fee for this additional service.

What is it?

Where we've adjusted centre marks during moderation, this service check that our moderator has made an accurate judgement on the centre's ability to mark the work to the national standard. This includes:

a review of the original moderation by a senior moderator

feedback with a similar level of detail to the original moderator report

This service can't be requested if we agreed centre marks during moderation.

A review of moderation (Service 3) replicates the original moderation process and therefore the same sample will need to be available for review. Any mark changes may impact all candidates completing this component at the centre in the current exam session.

Candidates' uniform mark scores (UMS) can up, down or stay the same but grades will not be lowered for the current exam session.

This means that if a candidate's mark is lowered their grade won't change as a result of a review of moderation (Service 3) in this exam session. However their new mark will be used to calculate any future overall grades that require this component e.g. an A level grade using an AS coursework mark.

The deadline for completion is within 35 calendar days of the moderator receiving the original sample of work and is available when the component is from one of the following qualifications:

Edexcel GCSE

Edexcel Certificate/International GCSE

Edexcel AS and A level

Edexcel Digital Applications (CiDA/DiDA)

Edexcel Foundation, Higher and Extended projects

BTEC Level 2 Tech Awards (from September 2022)

Coursework moderation of internal components and mark adjustments

This document provides some insights into the moderation process for the centre- assessed components, explaining how sampling works, and how the final marks for each learner in the cohort are determined.

Our approach to managing all post-results services is to ensure that every candidate has a result that accurately reflects their performance, to maintain confidence in our qualifications and outcomes. However if, as a centre, you have concerns regarding the marking for a component or subject cohort, you should submit requests for reviews of marking for all candidates you believe to be affected. This will enable us to take a holistic view of the quality of marking and allow us to take any corrective action which may be required in a timely fashion.

You must obtain written candidate consent for reviews of marking after the publication of results, as with these services, candidates' marks and subject grades may be lowered. Candidates must be informed of this possible outcome and provide their written consent before an application is submitted.
> For further information, please refer to the Joint Council for Qualifications guidance

From summer 2020, it is an Ofqual requirement for exam boards to give the reasons for every mark change.

From Autumn 2020 reviews, you'll be able to see the reasons for review of marking decisions through Edexcel Online once an outcome has been issued for your review of marking request.

The reasons will be available on the Post Results Enquiry Detail page of Edexcel Online. Select the relevant qualification page, select Post Results Track progress page, search for the request(s) using the search criteria and use the View link to access the Post Results Detail page where the reason for the review of marking decision will be shown.

If there has been a mark change, we'll give the reason at component level with a comment on why the mark has changed.

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If you're a centre with a concern about a student's results, you can use our post-results services. Find out more below about the services available. The information on this page should be used along with guidance from the Joint Council for Qualifications (JCQ).

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WJEC-EDUQAS - Post Results Service and Fees

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WJEC-EDUQAS - Post Results Service and Fees

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JCQ - Written Exams - Information for Candidates

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JCQ - Written Exams - Information for Candidates

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JCQ - Coursework Assessments - Information for Candidates

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JCQ - Coursework Assessments - Information for Candidates

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JCQ - On Screen Tests - Information for Candidates

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JCQ - On Screen Tests - Information for Candidates

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Stroud High Exam and Assessment Protocols

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Privacy Policy - JCQ Joint Council for Qualifications

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The JCQ does not collect, store or analyse personal user data from anyone browsing the public pages of the JCQ website. However, we do use Google Analytics tools to help us understand the areas of our site that are viewed most often. We are also interested in how you got to our website and the search terms most commonly used when you look for something on our website.