# data[].attributes.body
Today is the last day of my internship at Starbucks Design Village Mall. After reached the workplace I take care of my personal attire as usual and get ready to join the operation. My manager asked me to check the stocks in the hot and cold bar and the cleanliness of the bar at the same time before start my daily routine. After the checking I had joined the daily operation with my partner. We had prepare the drinks and food ordered by customers and clean up the bar area each time we completed the orders. I also checked the temperature of the chiller and the freezer to prevent the materials and products to be affected due to the temperature.

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Today I had went to work as usual. Mymanager assigned me to carry out my daily routine as usual at the hot and cold bar station. I had helped my partners to assist the customers to order their drinks and food at the pos. I also promoted the new promo drinks and promotion launched by the Starbucks to encourage the customers to purchase the promo drinks. At the same time I helped my partner to check the pastry case to ensure the arrangement of the foods are neat and stay attractive to the customers in order to increase the daily sales and profit.

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Today I had went to work on time. After reach my workplace I had check my personal attire and cleanliness before I joined the daily operation. I had checked the timer for the sanitizer solution and pitcher and ready to change it when the time is up. Today I will be perform closing operarion with another partner called Adam. We had carry out our daily routine as usual. After receiving order from the pos I will straight away producing the beverages or food ordered by the customers. When the closing start I had clean the bar with my partners before going back.

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Today I went to work as usual. After clock in the system I am ready to start my daily routine. Today my shift start from 12pm until 8pm. My manager assigned me to supervise the cleanliness of the bar to ensure the hygiene condition is good. I went to sliding around the cafe area when the cleaner staff is on break. I continue my routine as usual by preparing the order from the customers. Today we had the weekly promotion in May which is buy one promo drink will get one more promo drink for free. So when the customers start coming for the promotion the store become crowded and I was manage to handle the situation by increasing the speed to produce the drinks and food at the bar area.

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Offday

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Today I reached my workplace on time. I clock in and get ready with my attire before start working. My shift for today is start from 3pm to 11pm. I will do closing for the store after finished work. My manager assogned me to check the products in the bar whether it is sufficient or not. If there is insufficient of products my manager will asked to to produce one to stock up in the chiller to prevent out of stock issue to be happen. I continue my daily routine as usual at the bar by producing food and beverages to the customers. When the store is close I start to clean up every equipments that have been use for operation.

# data[].attributes.body
Today I had reached my workplace on time. After clock in I went to clean up my attire before join the operation. My manager had assihned me at hot and cold by as usual to carry out my daily routine. Before I started to perform my task I went to check the cleanliness of the bar first. I was then start my routine after checking. I went to serve the customer and carry out the customer voice survey with the customer when they get the survey from a random receipt. They had rate our store highest mark and was satisfied with the service provided. I do closing with another partners after finished work. We clean up everything in the bar and measured the temperature of the chiller and freezer.

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Today I reached my work place on time. After that my manager assigned me to carry out my daily task. As usual i was carry out my task at the hot and cold bar. Due to my internship status I was not able to take the POS position unless emergence situation. I went to sliding when busy. Sliding means clean up the table and the tray left by the customer. I also checked the temperature in the chiller to ensure it all functioned well.

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Offday

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Today I went to work as usual. I reacged my workplace on time and clock in. My manager asked me to check the products in the chiller and bar to ensure everthing is sufficient. After finished checking I went to clean up the bar area to ensure the hygiene of the bar is good. Finished the cleaning I started my daily routine as usual in the bar which is helping my partners to get order and preparing the food and beverages ordered by the customers.

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Today I went to worked as usual. I had reached my workplace on time. My manager asked me to clean the bar before start my daily routine. I also ordered to check the temperature for the chiller to ensure the standard temperature is archived. After that I check the sanitizer solution to ensure the towels used to clean the bar is ready to be used. I continue my task as usual by preparing beverages and food for the customers.

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Offday

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Today I had reached my workplace on time. After clocked in I start to checked the materials in the bar first. This is to ensure that everything that required to use to prepare the products is sufficient for tge daily operation. The materials such as milk, chip, powder and etc. All those materials are important for the operation and need to report to manager immediately if the materials are out of stocks. Besides that I have to check the expired date of the stock to prevent using the expired materials. Later on my manager asked me to checked the sanitizer solution to ensure it is clean. Lastly do closing progress for the whole bar to make sure every equipments are clean.

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Offday

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Today I went to work as usual. I reached workplace on time and get myself ready for daily task. I had checked the cleanliness of the bar before carry out my daily routine. After make sure the bar is clean and ready for daily operation I start to prepare drinks and beverage for the customer according to their order. My manager also assigned me to check the expired date of the materials to avoid using the expired materials to prepare the products.

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Today I go to my workplace early and getting myself ready for work. My manager assigbed me to clean the chiller under the hot and cold bar. Everything inside the chiller is being clear out to ensure the chiller is fully cleaned. After that I went to help my partners to do the beverage and hot food and even pasta. I went to check the sanitizer solution and pitcher if i was available to ensure everything is clean in the bar. After everthing is checked i continue my work task as usual at my station.

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Offday

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Today I had reached my workplace on ti.e. after reached the workplace I get myself ready for work. I check the sanitizer solution and cleanliness of the pitchers. This is to ensure the cleanliness of the bar is maintained. After that I started to carry out my daily routine which is preparing the beverages and food for the customers. I also learn the mark out method for all materials in the bar so that all materials had its expired date to prevent partner using exlired materials for the product ordered by customers. During closing me and my partners work together to clean everything in the bar.

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I reached my workplace on time. After clocked in I start to get myself prepare and take care of my personal attire. My manager had assigned me to carry out my routine as usual at the hot and cold bar. I had checked the cleanliness of the bar area to make sure the bar hygiene is achieved and ready for operation. In mean time i also help my partners to check the temperature of the freezer and chiller. My shift today started from 3 to 11pm. At night we do the closing progress for the store. Every equipments and containers used for the operation had been clean to ensure it is safe to used for tomorrow.

# data[].attributes.body
Today I went to worked as usual. My shift for today is start from 3pm to 11pm. So after reach the workplace i get myself ready and start to work. My manager assigned me to take care of the cleanliness of the bar. After check the cleanliness of the bar I start my daily routine as usual. I start the pre-closing progress at 7pm. I also assigned to check the temperature of the fridge so that the food and material were in good quality.

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Today I had reached my workplace on time. After arrived I get myself ready for work. My manager asked me to start my daily routine at hot and cold bar station. My daily tasks were to prepare and complate the order given by the customers. I went to check the cleanliness of the bar when i was available to ensure the bar is clear and clean for operation. My manager also assigned me to check the temperature of the freezer and the chiller to ensure the targeted temperature is achieved.

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Today I reached my workplace on time. After reached my workplace my manager asked me to help the partners in the bar. I started my daily routine as usual by helping to make products orderd by the customers. Besides that i also cooked and serve the pasta food to the customer. When I was free i went to check the surrounding of the cafe to ensure everything is fine and good condition. Besides that i also helped to check the merchandise such as bottles, mug and etc and ensure everything is stick with the price tag. I explained and described the function of the merchandise to the customer if they got any questions regarding the items.

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Offday

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Today I went to work and reached my workplace on time. After clock in my attendance i started up my routine by checking the bar. This is to ensure the materials used to produce drinks is sufficient. Beside that i also check the chiller and inform the cashier that whether there are enough pasta food for the customers or not. I join the bar operation as usual with my partners to complete the order by the customers.

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Today I had reach workplace on time. After reached i start to check the situation in the bar to ensure everything that required to produce product is sufficient. After that I checked the cleanliness of the sanitizer solution by using the litmus paper. I carry on my daily task as usual at the bar station by producing the food and beverages ordered by the customers.

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Today I went to work as usual. Due to public holiday the customer volume is high. I quickly join the operation after i rwached the workplace. The number of the customers are high during peak hours. I had work for long time at the bar even passed my break time. After the flow started to slow down my manager allowed me to go break. Even the customers volume is high i still managed to ensure the cleanliness of the bar by cleaning it everytime before the new customers place theirorder

# data[].attributes.body
Today I went to my workplace as usual. After reached my workplace I started my daily checking task to make sure the operation of the flow run smooth so that the company operation will not be interupted. After the checking i continue my daily job as usual at the bar station by preparing the products ordered by the customers.

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Offday

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I had reached my working station early today. After reached I started to carry out my daily task as usual. I went to check the amount of the material and ensure that the material is sufficient for the operation. The product that need to be check are the frap roast, bar mocha, and etc. Those are the essential product required to make the beverage. So after tha daily checking i started to do my daily routine at the bar.

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Today I went to Starbucks on time. After reached i take care of my personal attire before i join the operation. After that my manager asked me to check the material whether it is enough for daily operation or not and if not sufficient go take the material from the store. After the proper checking i started my daily routine as usual.

# data[].attributes.body
Today I went to work as usual. After reached the workplace I helped my manager to supervise the cleanliness of the bar area to ensure the place is clean to carry out its daily operation. After the checking i start to carry out my daily task with my partners. We prepare drinks and food that ordered by the customers.

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Today i had reached my workplace early and getting myself ready for work. After checking my own personal grooming i start to carry out my daily task. As usual i start my duty by checking the bar station. After that I continue my routine as usual which are preparing food and beverage to the customers.

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Today I had reached Starbucks as usual. I started up with checking the bar station. In order to ensure the bar is clean and had sufficient materials to produce the beverage. If there is short of the material i will produce the material at the kitchen. After everything is checked i continue my routine as usual.

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Today i had reached my workplace on time. After reached the place i started to clean up myself and take care of my attire before i start to work. My manager as usual assigned me to carry out my daily routine at the hot and cold bar station. I was there to prepare the beverage and food to the customers.

# data[].attributes.body
Today I had reached my workplace as usual. After reached the workplace i started to do my daily task which is ensuring the cleanliness in the bar to ensure evrything is safe and clean to serve the customer. After the daily checking i carry on my duty as a barista who prepare and serve the drinks to the customer as usual.

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I had reached my worked place on time today. My manager asked me to carry out my task as usual. When the product use to prepare the drinks finished my manager want me to produce the product at the back to ensure the material is sufficient to fulfill the daily operation. After that i worked as usual at my bar station.

# data[].attributes.body
Today i reached my workplace as usual. After i reached my workplace i start to clean up my attire and carry out my daily routine. First of all i start up my task with checking the sanitizer solution. After that i check the cleanliness of the pitcher that used to prepare drinks. My manager assigned me to carry out my duty on the hot and cold bar and serve the customer with a great attitude.

# data[].attributes.body
Today I have reached workplace on time. After reached the workplace I started My daily routine as usual. I went to check the sanitizer solution and pitcher. Finished checking I started my task by working at the bar station. I had produced hot and cold beverage for the customers. I also produced pastry and savoury food to the customers.

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Offday

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Today I went to worked as usual. I had reached the workplace on time. Once I reached I went to clean up and ready to start my daily routine. I start my routine by checking the sanitizer solution and pitcher cleansing timer. After that I carry out my task at the hot and cold bar. I was going to do closing today with a partner called Yatie. When we closing we had clear and clean all the equipments in the bar to ensure everything is safe to be used.

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Offday

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Today I had reached my workplace on time. After reached the store I ensure that I had wear the attire properly and clean my hand before I went into the bar station. As usual I went to check the timer to ensure the daily cleansing is done. After that I started to carry out my daily task as usual. My manager used to told us tgat the temperature checking should be done regularly because it is very important. The reason why temperature checking is very important is to make sure the food and beverage quality is in a good condition. He told us that we must ensure the quality of the food and drinks that we provided to the customer.

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Today I went to work on time. I started my routine at the cold and hot bar as usual. My manager asked us to remember greet the customer whenever they reach and leave the store. The District manager had reached the store earlier and she performed the qa for our store to ensure we do everything according to the SOP. My manager also assigned me to check the temperature for the chiller and the freezer to ensure it is cold and freeze to avoid the food and ingredients to spoil.

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Today I went to my workplace on time. After reached the workplace my manager assigned me to carry out my daily task as usual. My manager Jason told us that the District Manager Kak Ku will visit us on this coming friday. He said the DM may ask us to perform pour over coffee for her. The partner will be selected randomly to carry out the pour over technique. So he asked us to be prepare and teach us the correct steps to do the pour over coffee.

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Today I went to work on time. Once i reach my workplace I begin my routine by checking the sanitizer solution and the pitcher cleansing timer. After that my manager asked me to stayed at the cold and hot bar station to prepare drinks for the customers. When I finished my task I went to interact with the customers. The customer was satisfied with my overall performance and gave me her review through the feedback form.

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Offday

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Today I had went to my workplace on time. After reached the workplace I clean up myslef according to the sop told by my manager. This is to maintain and ensure the personal hygiene who worked in the Starbucks. The customers volume is very high for today because today is Sunday. I was assigned by the store manager to produce drinks and food and cover the work load around the bar to ensure the operation run smooth.

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Today I went to work as usual. I had reached my workplace on time. After reached I start my working routine as usual. When there are customers I helped my partner to assist the customers if there have any questions. After that I start to produce the food and drinks as usual to the customers.

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Today I went to work as usual. I had reached workplace on time and getting myself ready to work. I started up my routine with changing the towel sanitizer if the timer is finished. In the afternoon my shift manager asked me to go bank with her to deposit the sale of the day to the bank. After go outing with the manager I went back to the store and continue my routine as usual. The working time for me today is start fom 12-8pm.

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Today I had went to work as usual. I started to clean up and take care of my personal appearance before I started my routine. My manager assigned me to my work postition. I carry out my task usual which is helping my partner to take order from the customer and prepare the drinks for them. After that I went to interact with customers as usual and they was happy for the performance and gave me a wonderful review through the form

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Today I reached my workplace as usual. After reached Starbucks I get myself ready and start to work as usual. My manager assigned me to carry out my task at the cold and hot bar station. Before I start to produce the beverages I had cahnged the towels sanitizer solution and clean the pitcher after using it. Other than that I also carry out the coffee tasting with my partners.

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Today I had reached my workplace as usual. After I reached my workplace i start to clean up and get ready to work. First of all I start up my daily routine with changing the sanitizer solution of the towel and then check the pitchers to ensure the cleanliness. After that I carry on my duty as usual by preparing drinks and food at the bar. Tonight I will closing the store with a partner called Yatie. During closing both of us clean up all the used equipments in the store. The ice bin also need to be wipe aNd clean up. Lastly we let the equipments dried up and put it back to where it belong.

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Today I reached my workplace on time. After reached i get myself prepared and ready to start my work. Our store hire a new partner to join us in order to ease the work load. I was assigned to handle hot and cold bar as usual. After received order from the customer I will produce the beverage for the customer. Besides that I also help my partner to prepare food to the customer. Lastly I was there to carry out closing with another partner called Duvitra.

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Offday

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Today I went to work on time. After reahed my workplace I start up my work with checking stock and ensure the cleanliness procedure for the bar which are changing the sanitizer solution and clean up both bars with towel. Besides that I also assist the customers for their order. The working time for today is start from 3pm to 11pm. So I have to do closing with another partner. During the closing time I had clean up every equipments and even the coffee machine accordingly to the procedures.

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Today is the first of April. I had went to worked as usual. My manager told us we will have a promotion whole day for the Starbucks merchandise. The promotion is the customer will entitled a discount for buying the merchandise after they purchase a venti sized drink which is the largest size. After buying the drink the customer will then get a 30% discount for the first item they buy and follow up by 40% for second items and then 50% for the thirth items and above. Theus promotion has significantly increased the numbers of customers visit of store for today. I was assigned as usual to conduct my daily routine at the hot and cold bar. After I change the towel sanitizer solution ans clean the pitcher my manager asked me to serve the customer who intend to buy the merchandise. I was there to assist the customer and inform they about the terms and conditions to get the discount of the merchandise. Other than that I also explained the functions and benefits of the item to the customers if they got any questions regarding the merchandise

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Today I reached my workplace as usual. After reached my workplace I getting myself ready and check the stock in the bar. I changed the sanitizer solution in the towel container to ensure the towel is clean to be used. My manager also asked us to wash the pitcher we used to blend the drink every 2 hours. So I washed the pitcher and sanitize it in the sanitizer machine. Besides that i also join my partner coffee tasting during our available time. The coffee we chosen for today is caffe verona it is a dark roast coffee.Today I started my work at 3pm till 11pm closing. After 7pm we started to do preclosing because the customer volume is low during week day. I clean up the equipments and utensil at the hot and cold bar and make sure everything had been sanitized.

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Today I went to my workplace as usual. After reached the workplace I get myself clean and get ready to work. My manager order me to do my daily routine as usual which is changed the sanitizer solution for the towel. After that clean the pitcher for blending purpose. My manager also asked to supervise the area of the bar and make sure it is clean and dry after produce the products. I also stock up the ice cubes and all the stock required in the hot and cold bar to ensure the operation run well.

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Today I went to work as usual. I had reach my workplace on time. After get prepared I started my routine as usual at the cold bar station. Today our store got a promotion which is each purchase of two venti size which is large size drinks the price is only rm25. The promotion start from 5pm to 8pm. Besides that my manager also taught me more effective way to pre closing the store. The new way my manager taught us can significantly improve and reduce the time for us to close the store.

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Offday. Unable to work due to fever and flu.

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Today I had send by my manager to attend food handling class with my partners. The location for the class located at Starbucks Burmah Road Penang. That place is known as the learnong centre for Starbucks to train the partners who work as a barista. I reached Starbucks Design Village and go together with my partners to the learning centre. We reached on time and attend the class that conducted by a certificated trainer who specialized in food handling. She had taught us many information and knowledge related to food handling. She also explained the regulation under food act 1983 and inform us that the important of obeying the rules and what is the penalty if we unable to follow. A certificate will be given to each barista after attend the class. I managed to complete the class and get a good score for the post test given by the trainer.

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Offday

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Today I went to worked as usual. My manager assigned me to work at cold bar station. After preparing the beverages to the customer we discovered that is a short for certain items to make the products. So manager order me went to the store room to deliver the stock back to the cafe. After I delivered the stocks back to the cafe I arrange all the stocks to where it should be and continue my work at the cold bar station at night. Today is also knwon as Earth Day. Our store celebrate the event by closing all available light in the cafe.

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Today I had reached my workplace as usual. After getting myself ready I was started my work at my workplace as usual. My manager asked me to ensure everything is checked and refilled so that the daily operation can run smoothly. Besides that i also there to helps my partners to carry out their task if they are busy to interact with the customers. I also prepared the beverages and food as usual to complete the order of the customers.

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Today I went to worked as usual. After arrived my workplace I wear my attire and get ready to work. My manager asked me to start my work by checking the stock and ensure that the towel is dip inside sanitizer solution and the pitcher to prepare the ice blended beverage is clean every 2hours. After that I was preparing the beverages and food as usual.

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Offday

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Today I reached my workplace on time. I prepared myself and get ready for work. I was assigned to carry out my daily routine at the bar station. I was there to prepare beverages and food as usual to the customer today.

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Today I went to worked as usual. My manager assigned to worked at my workplace. I started my work by checking the stock in the bar. After that when customer approach and order I prepared the beverages according to the list order by customers.

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Today I reached my workplace as usual. After I arrived my manager asked me to start my work at my workplace. I started my daily routine as usual. I prepared the drinks ordered by the customers and help my partner to cook the food by using the owen too.

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Today I went to worked as usual. I reached my workplace on time. My manager assigned me to carry out my daily routine. My manager told us that a customer voice receipt will be appears randomly from the receipt when transaction is made. The customer voice is actually a survey carry out by Starbucks to have a better understanding about the customer review and feedback for overall of the cafe which included the food and beverage quality and services quality too. Whenever their is a customer voice appear we need to inform the customer to spend some of their time with us for the survey and we also have to inform the manager if we are busy to conducting our task and let our manager to interview the customer through online survey. The customer will then receive a tall size complimentary drinks as reward for doing the survey.

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Today is the 35th days working at Starbucks Design Village as intern. Today the customer volume is considered high because Starbucks released a new promotion for the new drink called peppermint mocha frappucino which the customer able to get one more complimentary drink if they purchase the new product. I was assigned by manager to carry out my daily task as usual at the cold bar. But at the same time I assist my partner for preparing the hot bar drinks when they was busy with other task or duty.

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Today is the 34th days I worked at Starbucks Design Village Mall. I reached my workplace as usual and get myself neat to be prepared for work. My manager asked me to continue my daily routine as usual at both hot and cold bar station.

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Offday

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Today i had reached my workplace on time. My manager ordered me to start my daily routine as usual. Before I start my duty to prepared beverages I will check the stock at the bar whether it is sufficient to make the beverages. If I discover there is insufficient stock in the bar I will inform my manager and refill the stocks to ensure the products production were smooth and clear. Each time after we refill the stock we are required to wrote the mark out date of the items.

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Today i reached my workplace on time. My manager send me to my working station once i ready and prepared to work. My manager told us that the customer will enjoy benefits if they activate the Starbucks card with certain amount of money. The Starbucks card also act as a payment carf which the customer able to top up their money inside the card and use the card to pay for the drinks and foods or any merchandise they ordered. The benefits were get one free drinks after purchasing 10 drinks by using the card. Each purchase will be counted as a point and after collected the points it can be used to redeem free drinks. Other than that customer also get to enjoy free cake when they purchase drinks during their birthday's month

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Today I went to worked as usual. I was ordered by the manager to carry out my duty at hot and cold bar station. I helped my manager to send the pasta food to the customer whenever the pasta food is ready to be served. Other than that I also helped my partners greet and answer the questions asked by the customers. The sales for the new promotion drinks is consider good and achieve the target set by our store manager.

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Today I go to worked as usual. I started my daily routine after I get myself prepared and ready to work. As usual my manager assigned me to work at the cold bar station. My manager inform us to be alert because the Quality Assurance staff may come and inspect us to assure we follow the SOP and everything is followed under the food handling guideline.

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Today I reached my workplace as usual. My manager asked me to start my daily routine at the cold bar station after get myself prepared. I prepared the ice blended drinks included the latest promotion drinks to the customers. The recipe for the new drinks is quite similar to the drinks I had learned. So I was able to prepared the new drinks without making mistakes on the recipe. Today I also get to do my own survey with customer for the customer voice receipt. The customer was satsified with overall services and gave a good review and feedback to the survey. After done the survey the customer claim her free drinks before she leave the store.

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Today I went to worked on time. My manager assigned me to worked at the cold bar and hot bar station. I always keep the equipments and utensils clean after I used it to prepare the beverages to the customers. My manager want us to differentiate the functions and usage of the towels based on the colors of the towels. The common used towels are the blue and green towels. Blue towels can be used to wipe and clean the bar and the green towel will be used to clean the surface that used to placed the food.

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Today I went to worked as usual. Once I reach Starbucks I went to prepared myself and clock in to start working. My manager mentioned to me that it is very important to ensure every items that used to prepare the beverages consist of it mark out date to avoid preparing expired drinks to the customers. I was then learned the mark out date for each items and use marker pen to wrote on the items through a sticker.

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Today i had reached my workplace as usual. My manager told us to be aware for the promotion for today. There will be a buy one get one free promotion for the new promotion drinks on every Monday. The customer volume us also consider high during the promotion hours which is from 5pm to 8pm. I worked at the cold bar station and prepared the beverages to the customers as usual.

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Offday

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Today i had reached my workplace on time. After getting myself prepared I started my daily routine as usual. Today the customers volume were higher than normal days due to public holidays. The work load for today is slightly higher compared to week days. My shift manager assigned me to carry out my task at cold bar station. My priority is to prepared the ice blended beverage ordered by the customers.

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Today I reached my workplace as usual. I get myself prepared and ready to carry out my daily routine. My manager assigned me to work as usual. I was able to do the drinks at two bar which is hot bar and cold bar if there were orders from customer. At the same time I also prepare the food at the owen station and served it to the customers. Today I was required to do closing with another partner because I worked from 3pm until 11pm. Starbucks will be close at 10pm and we started to clean up everything and make sure some products are sufficient for tomorrow.

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Offday

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Today I was reached my workplace as usual. Today is the second day for new drinks promotion. Our store manager want us to introduce to the customers when they want to order drink infront of pos. I worked at my workplace as usual and able to assist the customer if they got any questions regarding the merchandise and new drinks.

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Today I had reached workplace as usual. The promotion for spring season was launched in order to attract more customer. Three new drinks was promoted to the customer. New coffee and tumblr was introduced to the customers. My manager assigned me to perform my task as usual. He told me that whenever customer interested to the new merchandise we can approach them to explain and introduce the functions and information regarding the items to the customers. Thsi is to increase the possibilities of the customers to purchase the items and increase the store profits.

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Today is the last day of February. I reached my workplace as usual. My manager assigned me to carry out my daily task at cold bar station and helped the partner that assigned at hot bar if I was available. The senior also taught me the way to clean up the equipments such as the pitchers and towels that used to prepare the beverages. My manager also told us to get our self ready for the new promotion drinks for spring season. There will be new merchandise launch during the new season too.

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Offday

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Today I was going to work as usual. After I reached I immediately go to clock in from the pos system. The pos system not only performed as cash transaction and receiving order from the customers. It also functioned as the clock in and clock out system for the Starbucks employee to record their working time. Today the manager asked me to performed my daily task and preparing the hot food if there is a order from the customer that related to hot food which is the pasta. Theanager also explained the SOP to perfoming the hot food to the customers. So that the food is safe to be consumed.

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Today I go to worked as usual. After getting myself prepared I was ready to worked. My manager assigned me to perform task at the cold bar station. I was making the beverages as usual to the customers. My shift manager told me that we have to greet the customer every time the steps into Starbucks as this is the culture of all stores in order to make the customers flet welcomed. Whenever the customer finished their drinks and meals we had to said thanks and bye to them when they were leaving. This is the way how Starbucks worker hospitalized their customer in order to make them felt great and appreaciated.

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Today I reached my workplace as usual. After I getting myself prepared I was ordered by the manager to carry out my daily routine as usual. At the same time I also assists my partner to continue their task when they are busy with others duty. There is a need to helping each other and collaborate to get the mission or task completed nicely so that the customers are satisfied.

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Offday

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Today I reached the workplace as usual. I was asked to get ready and handle the pos system. My store manager told me that the District Manager from Starbucks will come over to visit the store. Previously I performed the coffee tasting session and evaluated by my store manager. She was then recommended me to perform the coffee tasting session with the district manager after I performed my daily task. So I was then conducted coffee tasting session with District manager. After that when I till out the sales from the pos I performed till audit to the district manager after ordered by shift manager. I had performed all the task as ordered and achieved my manager expectations.

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Today I had reached workplace on time. My manager assigned me to carry out my daily task as usual. My manager asked me to refer the coffee tasting guide and learned the knowledge from the book. Their are many information related to coffee in the book. It included how coffee was produced, the tasting steps and the fundamentals of preparing and brew tasty coffee.

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Today I reached my workplace on time. I was asked by my manager to perform task at the cold bar, and food station. Now I also learned the way to interact with the customer if they have any question or problem regarding the products and promotion.

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Today I am going to work as usual. The manager started to let me handle the hot food slowly after I had understand the functions and the heat time for the food in Starbucks. So I was now able to handle the cold bar, hot bar and owen food accordingly. The manager told me that I will be more faster to produce the products after I doing all those task for a certain time.

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Today I had reached Starbucks on time. I was now able to conduct the job task atcold bar station. After carry out my routine the shift manager asked me to go outing with him to CIMB bank. The reason for going to the bank with the manager is to bank in the daily profit to the appointed bank account.

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Offday

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Today I was send by the manager to receive barista training at Starbucks that located at Pulau Pinang Burmah Road. Every barista that work at Starbucks required to attend the class provided to the barista. The history of Starbucks and the procedure & policies as a Starbucks employee. The trainer also taught us how to taste and differentiate the types of coffee.