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Universidad Tecnológica de Aguascalientes
Administración área capital humano 5°a
Saraí Lizbeth Sánchez Lazarín
Comportamiento organizacional
Alethia Muñoz Bustos

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Ascending: flows up through the hierarchy (subordinates and reaches up to superior bosses or employees)

Descending: goes from the highest levels to the lowest levels (senior managers or management to lower-ranking employees)

Horizontal: they have the same hierarchical level and usually have goals in common, In turn, it can be classified as formal or informal communication depending on the channels used by employees.

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Formal: it is developed to be transmitted through rules, processes and standards that avoid the use of uneducated or colloquial terms.

Informal: It is a communication based on personal relationships between colleagues, which indicates that you have total freedom

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Internal: it is essential for the proper functioning of any company and is carried out thanks to the existence of a multitude of elements (corporate emails, bulletin boards for employees, the existence of an intranet, employee manuals or corporate magazines).

External: on the contrary, it is a communication that aims to publicize any news about the company (convey a good image to society, publicly resolve any type of incident or promote the launch of a new product or service)