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CONSCIOUS
UNCONSCIOUS

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SYNCHRONISE YOURSELF
- tone of voice
- attitude
- pace-
- mouvements
REFORMULATE
PACE BACK
MIRRORING

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4 BUBBLES
ANGLE

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ANCHOR

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SLICE OF BREAD
SLICE OF HAM
SLICE OF BREAD

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UNCONDITIONAL
CONDITIONAL
POSITIVE
NEGATIVE

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VICITM
RESCUER
PERSECUTOR

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STARTING A SESSION
CHINESE PROTRAIT
ASSOCIATION GAME
CASE STUDY
VIDEO QUIZ
POST IT
BLENDED LEARNING
4 S RULE
COMMUNICATE
- question
- listen
- rephrase
FLIP CHART
SLIDES

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TIME
RESOURCE
ACTION
COMPREHENSION

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SHORT TERM
LONG TERM
- 7 information units
- repetition
- emotion
- mental image
10/48/7
ANCHORS
BREAKS
SEGMENTATION
90 MINUTES

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SECURE
ACTOR
VALUED
INVOLVED

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VISUAL/VERBAL
GLOBAL/SEQUENTIAL
INTUITIVE/FACTUAL
ACTIVE/REFLEXIVE

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AFFECTIVE
RATIONAL

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LEFT BRAIN
RIGHT BRAIN

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VISUAL 55%
VOCAL 38%
VERBAL 7%

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HANDS
LEGS
GLANCE
TORSO
HEAD

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HOW
WHEN
WHO
HOW MUCH/MANY/LONG
WHERE
WHAT
WHY

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SPECIFIC
MEASURABLE
ACHIEVABLE
REALISTIC
TIME BOUND

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SPECIFIC
MEASURABLE
ACHIEVABLE
REALISTIC
TIME-BOUND

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VISUAL
AUDITORY
KINESTHETIC
OLFACTIVE
GUSTATORY

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KNOWLEDGE - THEORY
SKILLS - TECHICAL KNOW HOW
ATTITUDE - BEHAVIOURAL KNOW HOW