# data[].attributes.body
Today, I completed my assigned tasks and observed my senior guiding a new employee through the procedure for handling documents between truck drivers and the office. The steps included preparing the gate pass and the Warehouse Delivery Summary (WDS), retrieving the invoice, and ensuring that all required information was accurately documented. These document including invoice, gate pass, WDS, and the LOSCAM pallet docket, which are then compiled and handed over to the driver.

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On the first day, I was requested to go to the lobby and wait for the Human Resources (HR) department. Then, HR led us to the meeting room, where we filled in and signed the required forms. After that, we received the physical offer letter with the correct terms.

Once at my office, I was assigned to follow a staff member who guided me to my designated workspace. I was then taught and assigned tasks, including Warehouse Delivery Summary (WDS) data entry, which involves keying in DSN entry (outbound) and Proof of Delivery (POD), as well as file organization. Later, I submitted the report duty form to Warehouse Executive for verification and signature. After the form was reviewed and signed, I received it back.

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I was assigned to a department where the main focus is on Pampers. The department has its own efficiency system for carrying out tasks. I was assigned the task of Warehouse Delivery Summary (WDS) data entry, including DSN entry (outbound) and Proof of Delivery (POD), along with organizing files, without the help of senior officer. I successfully completed the job. Then, I was taught how to print Purchase Orders (PO) for different companies, and I performed the task well.

# data[].attributes.body
I was assigned the task of Warehouse Delivery Summary (WDS) data entry, including DSN entry (outbound) and Proof of Delivery (POD), along with organizing files, collecting and arranging invoices in sequence, assisting with miscellaneous tasks, and printing Purchase Orders (PO).

# data[].attributes.body
I continued with Warehouse Delivery Summary (WDS) data entry, including DSN entry (outbound) and Proof of Delivery (POD), file organization, invoice arrangement, miscellaneous tasks, and printing Purchase Orders (PO).

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Today, a operational staff brought me to the DKSH office to deliver documents for signature approval. During the journey, she explained the functions and operations of DKSH, giving me valuable insights into their role in the industry. Upon arriving at the office, I had the opportunity to introduce myself to their officers. After completing the document delivery, we returned to the workplace, where I resumed my usual tasks, including Warehouse Delivery Summary (WDS) data entry, assisting with miscellaneous duties, and printing Purchase Orders (PO).

# data[].attributes.body
Today, I completed my routine tasks, which included Warehouse Delivery Summary (WDS) data entry, Proof of Delivery (POD) processing, and file organization. I also managed document attachments and bound Purchase Orders (PO), invoices, and Delivery Notes (DN) together. Additionally, I assisted in reviewing printed documents, including Delivery Notes and Picking Lists, to ensure the correct quantity was printed and properly arranged. Lastly, I printed PO for different companies before finishing my shift.

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Today, I have been learned new thing. After the co-packing process was completed, I confirmed the putaway view to ensure that the inventory was updated correctly. I also imported the Goods Receipt (GR) to reflect the changes in stock accurately. Additionally, I informed the customer about the new product quantities and their specific storage locations within the warehouse. This update ensured that the customer was aware of the changes and could proceed with their next steps smoothly. I carried out my usual responsibilities, which involved entering data for the Warehouse Delivery Summary (WDS), processing Proof of Delivery (POD), and organizing files. I also handled document attachments and compiled Purchase Orders (PO), invoices, and Delivery Notes (DN) into bound sets. Moreover, I helped verify printed documents, such as Delivery Notes and Picking Lists, to confirm the correct number of copies and arranged them accordingly. Finally, before wrapping up my shift, I printed PO for various companies.

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Today, I had the opportunity to visit the warehouse and observe the copacking process, where they take larger boxes of items and repack them into smaller boxes, as well as paste stickers with the local language onto items that have foreign language labels. A senior manager guided me through the warehouse, explaining various processes involved in copacking and logistics. After the visit, I continued with my regular tasks, including Warehouse Delivery Summary (WDS) data entry, file attachment, and assisting with miscellaneous administrative duties.

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The links to print PO for each companies

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Today, I carried out my usual responsibilities, including entering data for the Warehouse Delivery Summary (WDS) and processing Proof of Delivery (POD) documents. Additionally, I had the opportunity to learn about the inbound processes. A senior manager provided a brief explanation of the inbound procedures, guiding me through the process on the screen. I took notes on the key points to enhance my understanding and apply this knowledge to future tasks.

In the part of Purchase Orders printing. We will given Excel link to check for each respective company, include the company name, the URL to access their website, the unique company ID, your personal user ID, and the assigned password to enter the website. We also ensure that the logbook maintains the confidentiality and security of these details, especially passwords, to prevent unauthorized access.

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Today, I learned a new aspect of the inbound process, specifically how to manage copack records. This involves sorting items from the warehouse into smaller packs for customers when their orders arrive. For this, we create new inventory records to reflect the changes. The tasks related to the Warehouse Delivery Summary (WDS) and Proof of Delivery (POD) remain the same as part of my daily responsibilities, and I completed them as usual.

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Today, I focused on data entry for Warehouse Delivery Summary (WDS) and Proof of Delivery (POD). I worked for a total of 2.5 hours today, as it was a Saturday shift. Due to the shorter duration, the quantity of data I was able to process was less compared to regular workdays. Just to digress a little, I learned the steps for printing different Purchase Orders (POs) depending on the client. The first step is to log into the system. The second step varies: for MyHero, Ecosave, and Ecoplus, the process is more direct and allows immediate access to the PO. However, for clients like Manjaku, TF Value, Mydin/Lotus, Billion, and Aeon BIG, the process involves additional steps, such as clicking the 'Documents' button, selecting 'Purchase Order', and adjusting the date range to find the relevant PO. Once located, the third step is to enter the PO number, click 'Search', and wait for the document to load for printing.

# data[].attributes.body
Today, I performed Warehouse Delivery Summary (WDS) data entry, processed Proof of Delivery (POD) documents, and organized files. I managed document attachments and bound Purchase Orders (PO), invoices, and Delivery Notes (DN) together. Additionally, I checked and matched the picking list with the load plan sheet to ensure accuracy. Lastly, I printed PO for different companies. Today, I was briefed on the different transportation modes used by Tiong Nam Logistics, which include two main methods: Tiong Nam’s own transport (local) and IKA via DKSH (outstation). The company’s own transport is primarily used for smaller deliveries to clients such as Ecosave, Mydin, and TFP, while the IKA service, arranged through DKSH, handles bulkier shipments for clients like NSK, AEON, and the Megawarehouse. In addition, I ensured the load plan sheet was properly attached to the corresponding picking list.

# data[].attributes.body
Today, I performed various administrative tasks, including data entry for the Warehouse Delivery Summary (WDS). I processed Proof of Delivery (POD) documents and organized files for better accessibility. Additionally, I handled miscellaneous tasks such as sorting and arranging files, as well as stapling documents. I also managed document attachments and bound Purchase Orders (PO), invoices, and Delivery Notes (DN) together. I've recently visited the EADC department, which has just launched a new product called 'Followme.' This innovative product is designed to streamline and enhance user experiences by providing seamless tracking and connectivity features. Other than that, I printed PO before I leave. Lastly, I assisted a senior in entering order rejection and cancellation documents.

# data[].attributes.body
As usual, I carried out my responsibilities, which included entering data for the Warehouse Delivery Summary (WDS), processing Proof of Delivery (POD) documents, and printing Purchase Orders (POs).. In addition, I provided support to a senior colleague by accurately entering and processing order rejection and cancellation details into the system. In addition, I provided support to a senior colleague by accurately entering and processing order rejection and cancellation details into the system. This involved reviewing customer requests, verifying relevant information, and ensuring that all necessary actions were documented correctly. I specifically recorded the rejection or cancellation date, SKU numbers, and the reasons for rejection or cancellation, such as incorrect items, expired purchase orders, inventory shortages, barcode issues, lack of available storage space, stock missing by transporter, customer not ordering, and discrepancies between the purchase order and invoice. I also ensured that all relevant details were updated in the system. Before leaving for the day, I helped attach Delivery Notes (DN), invoices, and Purchase Orders (PO) together.

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Delivery Orders for Thailand, Laden and Local

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Today, I entering data for the Warehouse Delivery Summary (WDS) and processing Proof of Delivery (POD). I learned about the inbound process, which is categorized into two types: Local and Contena. For Local inbound, it only involves a Delivery Order (DO). The process starts by scanning the tally sheet, attaching it with the Excel POD (Proof of Delivery), and sending it to the customer. Once the customer replies with an inbound email containing the GR (Goods Receipt), we then respond by sending them back the GR along with the trucker details. For Contena inbound, which applies mainly to shipments from Thailand, it involves a Packing List and a Consignment Note. The process begins by retrieving the tally sheet, emailing it to the customer, and waiting for them to revert with the POD. After filling up the POD, it is sent back to the customer. Once they respond, we follow their instructions to create the GR. The final step is to send back the GR along with the tracker for record-keeping.

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Today, I was accompanied by the operations staff to the warehouse to observe and assist with the co-packing process. I witnessed the team remove products such as MummyPoko and Sofy from their original cartons and place them into plastic bags, with two packs per bag. The bags were then sealed and placed into designated boxes for further processing. In addition, I was shown how to count the stock after the carton change process is completed. She explained the method they use to ensure accurate stock tracking, which includes verifying the number of products removed from the original cartons and cross-checking with the new packaging. This process ensures that stock levels are updated properly, and no discrepancies are left behind.

Lastly, I was responsible for doing my daily routine task.

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Today, I entered data for the Warehouse Delivery Summary (WDS) and processed Proof of Delivery (POD) documents, ensuring accurate record-keeping for shipments. Additionally, I was trained by my senior on the processing of Copack Outbound Shipments, learning the steps involved in preparing and dispatching shipments that require additional packaging. I was also responsible for printing Purchase Orders (POs) for various companies and handing them over to my senior for attachment to the relevant documents. Through these tasks, I gained experience in data entry, document management, and understanding outbound shipment procedures.

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Today, an operations staff brought me to observe the inbound stage at Tiong Nam Company. I learned that there are three types of incoming contenas: Thailand, Laden, and Local. Thailand contenas are time-sensitive, requiring immediate unloading of cartons onto pallets for further arrangement in the warehouse. Similarly, Laden (Sea Shipment) contenas must be settled after handling Thailand shipments, but no pallets are provided for them. Both Thailand and Laden trucks are prioritized and must leave the warehouse as quickly as possible. On the other hand, Local contenas come with pallets underneath the cartons and their trucks typically wait during the unloading process.

The person in charge collects all the delivery orders for these contenas and checks whether a Purchase Order (PO) is required for documentation and verification purposes. After confirming the details, they fill out a tally sheet, which includes key information such as the consignee, shipper or seller, product descriptions (SKUs), delivery address, and the scheduled delivery date and time. This tally sheet is then used to prepare the picking list and delivery note for the outbound process. As usual, I carried out my responsibilities, which included entering data for the Warehouse Delivery Summary (WDS), processing Proof of Delivery (POD) documents, and printing Purchase Orders (POs).

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Today, I was brought by an operations staff to observe the co-packing process. It began with DK placing an order by sending the necessary emails to request the co-packing task for outbound preparation. Once approved, the workers proceeded to carry out the co-packing process and organized the items according to the arrangement. During this stage, we were required to fill out the job sheet with all the relevant details, and the SKUs needed to be updated.

Once everything was completed, the job sheet was then sent via email to inform DK and signed by them that the co-packing process had been completed which about all tasks were successfully handled, including the preparation of stickers and relabeling. Specifically, we assisted in replacing Japanese labels with English ones as requested. As usual, I carried out my responsibilities, which included entering data for the Warehouse Delivery Summary (WDS), processing Proof of Delivery (POD) documents, and printing Purchase Orders (POs).

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Today, I had the opportunity to learn about the process of inputting data into the inbound tracker system. DKSH provides the amounts received, and my responsibility is to key in these amounts to ensure they match the quantity stated in the invoice. Additionally, I learn the process of importing good receipts (GR) and filled in the manufacturing date, then sent a confirmation email back to DKSH to finalize the process.

I also gained insight into the transportation planning process. Specifically, I reviewed statements to determine how many incoming trucks would be arriving, based on the transport planning group's report. As usual, I carried out my responsibilities, which included entering data for the Warehouse Delivery Summary (WDS), processing Proof of Delivery (POD) documents, and printing Purchase Orders (POs).

# data[].attributes.body
Today as usual, I completed my daily routine tasks. Besides, I was brought to the warehouse by an operations staff who explained that stock counting is conducted once or twice a week to ensure inventory accuracy. She also walked me through the process of managing copack shipment damages, including discussions with relevant personnel about SKUs, identifying damage locations, and the steps taken to resolve the issue. After the review was completed, the damaged copack shipment was handed over to the vendor for further handling. Additionally, she introduced me to the person who responsible for various warehouse operations, such as copack, inbound, and outbound shipments, which helped me better understand the division of responsibilities within the warehouse.

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I was assigned to print Purchase Orders (PO) for EADC, ensuring all documents were correctly organized for processing. I also handled data entry for the Warehouse Delivery Summary (WDS), including outbound Delivery Shipment Notes (DSN) and updating Proof of Delivery (POD) records. In addition to these tasks, I assisted other operational staff with document stapling and other miscellaneous administrative duties. Before heading home, I assisted the operational staff in collecting invoices and PO corresponding to the Delivery Notes and in writing marking numbers for copack and stapler papers.

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I arrived early at the office and assisted with preparing materials for the copacking process by cutting paper needed for labeling purposes. I was then shown how the paper was used to be carefully applied to the designated cartons. After that, I continued with my regular tasks, which included Warehouse Delivery Summary (WDS) data entry, which included recording Delivery Serial Numbers (DSN) for outbound shipments and updating Proof of Delivery (POD) records. My tasks also involved organizing and filing documents such as Delivery Notes (DN), invoices, and Purchase Orders (PO) in sequential order. Additionally, I assisted with miscellaneous administrative duties and helped with the printing of Purchase Orders.

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Today, I carried out my usual tasks and assisted the operations staff with their daily activities, especially with printing Purchase Orders (PO). After that, I was brought by the operations staff to the warehouse to observe the stickering process for MamyPoko products. The task involved replacing Japanese text on the packaging with English labels. I was given the opportunity to assist in this activity, including trying out the sticker swimming pants for boys" task.

The warehouse stores a variety of products, not only swimming pants, but also items such as airplane-themed diapers, wet tissues, and dry tissues. This visit provided a refreshing change from working in a fully enclosed office environment, allowing me to experience a different side of the company’s operations.

On the way back, the operations staff also introduced me to the different types of cartons used in packaging, explaining their functions and placement in the warehouse. It was a valuable hands-on experience that deepened my understanding of logistics and product handling.

# data[].attributes.body
Today, I continued to help with stickering the MamyPoko Swimming Pants for girls. I also carried out my routine tasks, which included entering Warehouse Delivery Summary (WDS) data, processing and filing Proof of Delivery (POD) documents, and organizing files. I also assisted with printing Purchase Orders (POs), collected and arranged invoices in sequential order for attachment, wrote copack details according to SCPO and scanned them, then proceeded to do the Goods Receipt (GR) to DKSH. Other than that, I was informed by the executive that the company has transitioned their attendance recording system from handprint-based to a digital mode. Since they were not available to explain further today, I will take the initiative to study the new system next time.

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Today, I was responsible for inputting data related to the Warehouse Delivery Summary (WDS) and handling the processing of Proof of Delivery (POD) records. Today, I was assigned to seal Soft Comfort Nite products. Besides, I was brought to the warehouse to observe the copacking process. I was assigned to seal Soft Comfort Nite products by packing two units into one plastic bag. After sealing, I assembled the packed items into cartons for shipment.

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I was assigned to print Purchase Orders (PO) for EADC and Outstation, ensuring all documents were correctly organized for processing. I also handled data entry for the Warehouse Delivery Summary (WDS)and updating Proof of Delivery (POD) records. In addition, I observed the handling, packaging, and movement of the MomyPoko Marshmallow Skin Comfort products throughout the warehouse. Additionally, I noted that these soft, high-quality diapers were stored using different methods compared to other MomyPoko product lines, likely due to their premium quality and packaging requirements.

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Today, I learned about the transportation process for shipments to East Malaysia. The process begins with receiving a Booking Confirmation from the customer, which outlines the total number of bookings and the quantity for the month. For shipment, we use either a 20-foot or 40-foot empty contena, with the 40-foot contena being more commonly used due to its larger capacity. When the lorry arrives with the empty contena, the goods must be loaded before the specified closing date. After loading, we follow up with the customer via email to request the final Consignment Note. This document serves as proof of the delivery arrangement and includes essential shipment details such as sender and receiver information, item descriptions, and the destination. The Operations team is responsible for the picking process, which must be completed based on the Booking Number before the contena arrives. Once all items are loaded, regardless of whether the contena is fully loaded, the Booking Confirmation is exported to confirm the shipment details. After this, the haulier is informed that the contena is ready for pull-out, which usually takes place on a Friday. The haulier works closely with Swift Company, which provides the shipping vessel. Overall, the process flows from receiving the customer’s order to operations (picking and loading), to documentation (Booking Confirmation and Consignment Note), and finally to haulier coordination for port delivery and shipment to East Malaysia.

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Today, I was assigned to update the East Malaysia (EM) Tracking Shipment by referring to the Delivery Order (DO). I entered key details such as the booking number, contena number, seal number, empty-in date, and closing date. This data entry is done only after the haulier company has pulled out the contena for shipment. The required information was provided either through physical documents or sent via email or WhatsApp by the person in charge.

In addition to this task, I also performed my regular daily duties, which include running the Warehouse Delivery Summary (WDS) and printing Purchase Orders (POs).

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Today, I continued with my routine tasks as usual.
Additionally, I was requested to log in to the newly introduced attendance system by the company. I accessed the website using my Tiong Nam email, received an OTP via email, and successfully set up my password. After that, I downloaded the "Yonyou" app, logged in, and completed the check-in process through the app. Everything was completed smoothly.

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Today, our department encountered an issue during the shipment process. A warehouse worker reported that an item was missing before it could be loaded onto the lorry for delivery. I assisted by checking the Warehouse Delivery Summary (WDS) to identify any relevant entry numbers or customer Delivery Orders (DOs), as the WDS is used to track items that have been loaded. Despite our efforts, we were unable to find a matching entry for the missing item.

As a temporary solution, we proceeded to load the available items first. Luckily, the item was finally found in the EADC office.

As usual, I was responsible for performing daily routine data entry tasks related to the Warehouse Delivery Summary (WDS), recording Proof of Delivery (POD) details, and printing the relevant Purchase Orders (PO).

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Today, I was accompanied by an operations staff member to visit the warehouse and learn about the outbound process. She provided a detailed explanation of the storage system, including the designated areas for cartons and pallets.

She explained that when items are required for outbound, we must refer to the picking list to locate and retrieve the correct items from their respective storage locations. Once collected, the items are then moved to the outbound area for further processing.

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Today, I completed my routine tasks as usual, in addition to assisting with miscellaneous work. This included printing Purchase Orders (POs), attaching necessary documents, and preparing store delivery notes.

The primary purpose of writing the store delivery note is to document goods that couldn't be loaded due to a full contena. By creating this record, we can ensure that the items are properly accounted for and transferred to a new contena for shipment.

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Today, I performed routine tasks related to the Warehouse Delivery Summary (WDS) data entry. I had also organizing files, arranging invoices, handling miscellaneous administrative tasks, and printing Purchase Orders (POs). I've also helped pre-chop the goods release order since there's nothing else to do for now. I also assist little with matters related to East Malaysia."

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Today, I carried out my routine tasks as usual. In addition, our department organized a feast to welcome everyone to come and enjoy a meal together. I helped by setting up the tables. Many people attended and enjoyed the wide variety of food available, including pizza, nasi lemak, fried chicken, ice cream, guava, mango, cheese tarts, and an assortment of beverages. I felt very happy and satisfied with the event, as I was able to enjoy a lot of delicious food and see everyone having a good time.

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Today, I completed my daily routine tasks and assisted with the goods receipt process for Copack items.

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Today, I followed my usual routine tasks, including entering data and printing Purchase Orders (POs). During the process of attaching the related Delivery Notes, Invoices, and POs, I noticed that one PO had expired.

To resolve this, I reached out to another operations staff member for assistance. She promptly sent an email, and I printed the approval letter from her email. I then attached the approval letter to the expired PO and notified the relevant department that this expired PO can now proceed. When I have free time, I will help others with tasks like finding documents and stamping papers.

# data[].attributes.body
Today, I carried out routine tasks, including data entry for the Warehouse Delivery Summary (WDS). I also processed Proof of Delivery (POD) documents, printing Purchase Orders (PO), and attached supporting documents.

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Today, I carried out my usual routine tasks, including updating the Truck Entry Record. I also learned about the incoming goods process from an operational staff member. This involved identifying whether the goods were Contena or Local. For Contena shipments, a Consignment Note is required, while Local deliveries come with Palletizing and Delivery Orders (DO). Additionally, I handled other tasks such as sending Good Receipts (GR) via email and filing Proof of Delivery (POD) documents. I also paid close attention to key details, including manufacturing dates, EDI files, and quantity amounts.

An important operational note: Local deliveries must be processed and sent out on the same day, whereas contena deliveries are handled only after the previous work is completed.

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Today, I worked on entering WDS data and organizing the paper. I learned how to check the Transfer Note today. A Transfer Note is used to record in Excel the movement of goods from one location to another. This document is important for showing our customers the details, especially since they don't have the physical paperwork. It may include information such as inner shortages, migration from one torn location to another, completed incoming transfers, and repacking updates.

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I worked on WDS data entry and organized paperwork today. Additionally, I accompanied by a operational staff for a visit to the warehouse to observe the copack activity. This was an extra task given to me, mainly to understand the process better and take a break from desk work. I also continued checking Transfer Notes, as I did yesterday.

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Today, I carried out routine tasks and conducted Transfer Note checking. Since today is Wesak, other departments have no work, and as a result, our department also has no tasks to complete.

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Today, I carried out my routine tasks throughout the workday and assisted my senior when he is not around. My responsibilities included arranging and collecting invoices from the office, entering the truck schedule, and recording truck entries. Additionally, I also noticed a meticulous things I also observed a meticulous process regarding the labeling of cartons. Each label clearly indicates the number of cartons and pallets included in the shipment. This ensures accurate tracking and organization during packaging and dispatch.

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Today, I completed my routine tasks, processed the Goods Receipt (GR) for copack, and managed inbound operations by receiving two shipments: one contena and one receiving delivery. I also accompany the operational staff to the inbound warehouse to learn something extra.

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Today, I was doing WDS data entry. I also learned something new about shipments to Brunei. Some items couldn't be loaded into the contena, so they had to be returned. A CN (Credit Note) was required to re-enter these items into the system. I was asked to prepare a return voucher by filling in the necessary information and submitting it to the person in charge. Lastly, I helped to print Purchase Order (PO), and attach documents.

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Today, I completed my usual tasks in the office. Additionally, the Office Executive brought me to the warehouse to gain firsthand exposure to the real operational environment. During the visit, I was introduced to a warehouse officer responsible for ensuring that all goods are successfully dispatched for Local, IKA, and Outstation deliveries. We began by reviewing the outbound staging area, where I received clarification on the handling of UCM and DSG goods.

The officer walked me through both the inbound and outbound processes. For inbound operations, the process starts with the admin team generating a picking list based on the processed orders. The picking team then collects the items, which are verified by the checking team before being placed in the staging area. Once staged, the officer updates the total pallet count and informs DKSH so they can assign a transporter for collection.

For outbound processes, the driver returns the picking list to the warehouse officer, who then updates the pallet movement records, which must be accurately maintained for LOSCAM tracking. The officer scans the barcode to create the Warehouse Delivery Summary (WDS), locates the related invoice, and signs the Delivery Note Slip (DNS). These documents are then handed back to the driver, who will either deliver them to the customer or return them to their department.

In addition, the officer showed me how they maintain records and updates for the load

plan, backlog, and daily logbook to track whether transportation has arrived. Lastly, he showed me the rejection handling procedure. Overall, the experience was insightful and gave me a clearer understanding of the warehouse’s operational flow and logistics procedures.

# data[].attributes.body
Today, I started by completing my routine daily tasks. After that, I assisted the operations staff in retrieving the corresponding picking list for scanning. After the lunch break, I went to the warehouse office, where I learned that picking lists for orders below and above 50 cartons are managed differently in terms of copying and labeling. I observed how the team handled their responsibilities, such as checking the DSN, verifying whether goods had been sent, updating the load plan details, and managing issues like rejected goods due to defects or missing items. I also took the opportunity to ask questions about the challenges they face and clarified several points I was curious about.

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Today, I completed my routine task of entering WDS data and organizing documents.

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Today, I performed my regular duties, which involved preparing and clipping picking lists and delivery notes for the warehouse staff to facilitate the picking process. After completing this task, I proceeded to the warehouse office.

Additionally, I learned about the gate pass system used for lorries transporting goods in and out of the company premises. This system helps monitor incoming and outgoing vehicles, ensuring all relevant details are recorded. I also became familiar with the Goods Receiving Note (GRN), which is used to determine whether the received goods are accepted or rejected.

I observed the responsibilities of the personnel in charge of monitoring lorry activity, including verifying lorry details, tracking the status of goods to be collected, updating collection records, and checking for any reported rejections. In case of any issues, reports are submitted to DKSH for further decision-making.

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Today, I completed my routine daily tasks and spent time in the warehouse office to gain additional experience. I worked on processing the receiving and picking lists, updating pallet usage records, scanning barcodes, and creating as well as printing the Delivery Summary Note (DSN). I also reported details of any damaged pallets to the management for further action. After obtaining the picking list, we collected the Delivery Note with the driver's signature and issued the corresponding invoice for their records.

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I performed WDS tasks and assisted senior officer with miscellaneous tasks, including stapling documents and entering East Malaysia shipment tracking data. Besides, I visited the warehouse office as part of routine duties.

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Today, I carried out my routine tasks, starting with my usual duties before moving to the warehouse office, where I received the picking list, tracked pallet outbound movements, scanned Delivery Order (DO) barcodes, entered vehicle plate numbers, input details into the Warehouse Delivery System (WDS), and printed the Delivery Summary Note (DSN). I also observed senior officer conducting damage pallet tracking and was introduced to different systems such as the Truck Scheduling and the Warehouse Management System (WMS). He explained how to convert loose goods into total cartons on the picking list, as staff refer to total carton quantities rather than loose units. Additionally, he informed me that the road plan for today was received yesterday, and the system generates orders based on this load plan, which is then used to print picking lists for item picking.

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Today, I completed my WDS task and organized the documents by rearranging the papers in each file. After that, I proceeded to the warehouse office to carry out my next assignment.

There, I worked on entering data of picking list into the system for Delivery Summary Note (DSN) printing. I was also tried to learn to the 2IC system, which is used for pallet tracking and for printing the Loscam transfer reference. Additionally, I learned that 99 Speedmart is considered a top-priority customer due to the urgency of their orders. Deliveries to 99 Speedmart must not be delayed. If they request to extend the delivery date, DKSH must then request an extension for the Purchase Order (PO) expiry date. The staff also guided me through various processes on the PC. One key point I remember is how to identify orders that haven't been scheduled yet as these are placed in the "pool" for further planning.

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Today, I carried out my routine tasks as usual. In addition, I observed senior officer performing his duties in the outbound staging area. His tasks included rectifying the Warehouse Delivery Summary (WDS), preparing gap passes for lorries to pass through the guard checkpoint, filling out rejection forms, and checking and confirming signed copies as proof of receiving rejected items.

I also completed my assigned tasks, which included assisting with wrapping activities by providing and filling out the wrapping form, giving wrapping materials to workers, and helping with photocopying documents. Furthermore, I performed data entry for truck scheduling.

Towards the end of the day, I returned to the office to assist the operations staff with miscellaneous tasks, as the outstation truck was delayed in arriving.

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Today, I continued with my daily assigned tasks. During the process, I noticed an issue with one of the Warehouse Delivery Summary (WDS) documents. Specifically, three orders were not included in the picking list, yet the delivery note showed extra items. To clarify the discrepancy, I consulted one of the operations staff. She contacted the outbound in-charge, who explained that the extra items were part of a makeup delivery for a shortfall that occurred yesterday. Besides, I see senior officer do rejection activity supervision in warehouse. He said after management done Good Receipt Note (GRN), he had to go and check and snap the carton and product to group to take advise. Moreover, i help to check for Purchase Order (po), expiry date.

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Today, I completed my daily tasks, went to the warehouse for operational work, and carried out senior officer's assignments, including data entry, passing documents, and checking Purchase Order expiry dates.

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Today, I completed my assigned tasks, which included data entry and filing, and also assisted colleagues with document attachments. I gained new knowledge about East Coast shipping procedures, specifically regarding the documentation required for customs clearance. An operational staff member explained the key documents involved: the invoice provided by the client, the picking list, the loading sheet, and the packing list. I was guided on how to fill out all the forms except the picking list, which must be completed through the system with no errors allowed, so it was handled by the staff member herself. After completing the documents, I compiled them with the invoice, had them signed by the operational staff, and scanned them as instructed. As well, I went to the warehouse office to assist with tasks and to photocopy invoices for both internal and external purposes.

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After completing my assigned tasks, I assisted other team members. I went to the warehouse, where I observed senior officer performing rejection checks. The process began by reviewing the tally sheet and invoice or Goods Received Note (GRN) to verify the number of cartons for each returned SKU. We then inspected the returned items for any damaged cartons or pallets. If damages were found, we took photographs to report the issue to DKSH for potential modifications. Next, we went inside the racking area to conduct an inspection and examined the condition of other cartons to determine whether they were loose or intact. If the carton was loose, there was generally no concern, as these are typically random carton opened to put items together. However, if a full carton was damaged, we needed to place an order for a replacement carton from the vendor.

Regardless of whether the item was loose or in a full carton, Whether the item was in a loose or full carton, if it was damaged in any way, we were required to issue a billing charge to the transporter responsible for the delivery. Importantly, we did not accept rejections involving torn or short goods, as per system policy.

Lastly, I assisted in photocopying the old picking list due to the rejection issue. This was necessary to resend the same items for delivery.

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Today, I continued with my regular tasks, including assisting with the East Coast Order for customs clearance purposes. I also went to the warehouse office to support senior officer with various administrative and minor tasks. Additionally, I observed senior officer handing over documents to a driver, including the signing of the invoice to confirm receipt.

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Today, I completed my daily tasks, which included co-packing. As well, I also used the document such as picking list, and consignment note to prepared the loading sheet and packing list for the Tawau shipment for customs clearance with the guidance of operation staff, and issuing a store delivery note for goods unloaded last month as proof of continued shipment. Besides that, I also went to the office to carry out my tasks, such as keying data into the system. I performed receptionist duties as well, including assisting workers with tasks like photocopying and pass wrapping.

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Today was different, as the executive officially assigned me to the warehouse office after a full discussion and careful consideration. After completing the East Coast documentation printout, I began my new responsibilities, which include keying the picking list into the system for items that have been loaded onto the truck, handing over the documents to the person in charge for the preparation of the Warehouse Delivery Summary (WDS), and recording outbound truck entries for the months of May and June.

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Today, I was taught how to arrange invoices according to their designated categories such as Local, IKA, and Outstation, which includes states like Penang, Perak, Melaka, Johor, Negeri Sembilan, and the East Coast. This arrangement is an important preparation step for the upcoming picking list and will be used for both signing and documentation purposes. Besides, I entered the truck scheduling, recorded truck entries, and assisted senior officer by retrieving the Warehouse Delivery Summary (WDS) for reference. I also provided additional support with various small tasks to help ensure his workflow remained smooth and efficient.

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Today, I worked on arranging invoices, recording gate pass entries in Microsoft Excel, ensuring that every outbound truck was accurately documented. Moreover, I learned for the first time that handling LOSCAM pallet returns, where I discovered that the returned pallets were reported with errors in the chopped LOSCAM report, which required me to correct and resubmit it as proof to the person in charge. Additionally, I assisted in responding to a customer's request by preparing a Warehouse Delivery Summary (WDS) based on a specific entry number. I also helped with miscellaneous tasks such as printing and labeling pallet tags. Throughout the day, I observed senior officer checking rejection issues, making sure not to disturb his work while gaining insight into the process.

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Today, I arranged invoices according to the load plan, recorded truck entries using Microsoft Excel, and entered data for printing the Delivery Summary List (DSN). Additionally, I learned an alternative method for recording trucks that are either not fully loaded or under special conditions. I also assisted with photocopying some documents. I observed that the Delivery Note (DN) can refer to two different scenarios. In the first case, when all items in a picking list cannot be loaded onto a single lorry, the goods are split and distributed among multiple lorries, each assigned its own DN. In the second case, a single vendor may receive more than one DN for separate shipments or order batches. Despite these differences, both situations are typically referred to as the "second lorry," "third lorry," and so on.

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I was responsible for organizing and arranging invoices, as well as entering truck scheduling data into the system. Additionally, I recorded the entry of trucks for the Outbound Warehouse Delivery Summary (WDS). I also handled the printing of Delivery Orders and ensured that each pallet was correctly labeled with its respective Purchase Order (PO), as per customer requirements.

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Today, I continued with my usual tasks but also took the opportunity to deepen my understanding of the load plan, an essential document in logistics that outlines key delivery details. I learned to carefully review important fields such as the Delivery Order Number, which uniquely identifies each order; Estimated Total Cartons and Delivery Order Volume, which help in managing inventory and optimizing vehicle space; Requested Delivery Date, critical for scheduling; Agency Description and Ship-To Name, which ensure proper coordination and accurate delivery destinations; as well as Region, Transportation Zone, Route, and Route Description, all of which indicate different delivery areas and are vital for planning efficient routes.

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Today, I worked as an assistant to my senior officer, supporting various operational and administrative tasks. I was responsible for recording truck scheduling entries, keying in the picking list for outbound shipments, and handling general office duties such as delivering, arranging, and photocopying documents. Besides, I also helped write Delivery Order (DO) numbers onto the corresponding Purchase Orders (PO) according to the provided list, which were later attached to each pallet for identification. Additionally, I assisted in carrying wrapping materials into the car.

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Today, I carried out my usual tasks as assigned, along with other miscellaneous duties such as printing and photocopying. In addition, I was assigned a new task: verifying all pallet dockets against the provided list in response to customer requests. These dockets were used as proof that all pallets sent had been collected, with an official stamp (chop) on each one. This process was time-consuming and took up most of my day, but it was a valuable learning experience.

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Today, I carried out my assigned tasks as usual. In addition, I assisted the operational staff because one of the team members was absent. I was asked to help with the Warehouse Delivery Summary (WDS), a task I hadn’t handled in a while since moving to a different department. Lastly, I also supported the replacement officer, as the senior officer was absent today. I helped with several small tasks to ensure the workflow remained smooth and uninterrupted

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Today, I continued verifying the September 2024 LOSCAM dockets, as assigned previously, while also completing my regular tasks. Besides, I also acted as a despatch person, delivering invoices from the office to the warehouse.

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Today, I was assigned the same task again. I am responsible for preparing a double-checking docket to ensure that no one is missed or overlooked. This task is critical because the customer is transitioning to a new system and needs to verify the old data docket before closing the current system.

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Today, I assisted in checking all the pending dockets. The task involved using Microsoft Excel, where I scanned items using a barcode scanner and performed activities such as utilizing the "Duplicate" and "Filter" functions to manage the data. I had already learned the "Duplicate" function, which is used to identify and handle similar data entries. This function significantly accelerated my work.

The Duplicate function in Microsoft Excel is a valuable tool for detecting and managing repeated data within a dataset. By highlighting or removing duplicate values, it helps maintain data accuracy and consistency. I applied this function to quickly locate repeated records in the pending docket list. This not only reduced the time required for manual checks but also minimized the likelihood of errors.

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Today, I carried out my routine tasks, which included invoice arrangement, recording truck scheduling using system and truck entries using Microsoft Excel, and working with the Warehouse Management System (WMS). Due to a high volume of outbound shipments from 99 Speed Mart today, the workload was more demanding than usual.

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Today, I was tasked with finding LOSCAM dockets from the Warehouse Delivery Summary (WDS) based on a provided list. I identified the required dockets, photostated each one, and proceeded to update the truck scheduling in the system. After that, I recorded all truck entry details in Microsoft Excel.

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Today, I focused on my usual daily tasks and took it easy. Besides, I learned that our outbound stage includes a counter specifically for driver registration. At this counter, drivers are required to provide their identity details such as phone number, vendor company, destination, and arrival time. After registration, they wait at the designated area until their truck is ready for loading.

Our role in this process involves printing the Delivery Summary Note (DSN) and submitting it, along with the invoice and picking list, to the counter. The counter personnel are then responsible for issuing the gate pass, returning the invoice, and obtaining any necessary signatures before the driver departs the facility.

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Today, I arranged the invoices and accompanied my senior officer to observe the rejection checking process. First, he reviewed a list of rejected goods (SKU) and verified the corresponding cartons. He then performed a rough inspection of the products inside each carton. During this process, he noted items that still required modification, essentially carrying out a quality control check when the initial inspection results were unsatisfactory.

Additionally, I had the opportunity to observe how the warehouse staff operate the satellite racking system, also known as the Pallet Shuttle. This is a semi-automated, high-density storage system where a shuttle with an electric motor runs along rails within the racking channels to load and unload pallets. The shuttle, often referred to as the "satellite," is placed into the racking using a forklift and is controlled by the operator via a tablet. It helps transport cartons efficiently from one location to another within the warehouse.

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Today, while I was performing the task of locating invoices, I made a mistake by handing over an incorrect invoice that did not match the corresponding picking list. The customer had requested goods for KK Supermart, but we mistakenly provided the invoice for 99 Speed Mart. The incorrect invoice was canceled, and I informed my senior, who then sought advice on how to resolve the issue. We were required to reprint the invoice again that we given, and later we handed appropriate invoice to a new driver to ask him to deliver to the document. Besides that, I also assisted my senior officer with various other tasks as needed.

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Today I carried out my regular task of matching Delivery Order (DO) numbers to each Purchase Order (PO) and affixing them clearly onto the corresponding pallets. This familiar process was executed accurately and efficiently without any issues. Additionally, there were fewer trucks arriving, resulting in a lighter workload, so I had fewer tasks assigned.

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Today, I carried out several daily tasks, including arranging and organizing invoices, recording truck schedules, and tracking truck entries. I also assisted with reception duties such as photocopying documents, labeling files, and by the way I also do some searching for company-related information through share folder on my computer to gain deeper insights into the company’s operations as well to kill the time.

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Today, Today, I completed my assigned tasks as usual. What stood out as a highlight was the opportunity to go out and observe a senior officer conducting a rejection check. It was an insightful experience, as I got to see firsthand how they carefully inspect both the cartons and the items inside to ensure they match the rejection details. This process begins at the early stage of rejection, starting when the delivery driver hands over the Goods Receipt Note (GRN) to us. At this point, we provide a temporary signature on the summary notes to acknowledge receipt without conducting any inspection. Once signed, we proceed to inspect the cartons to verify whether the returned goods match the rejection details, such as damaged packaging or incorrect items. The subsequent steps are handled by the relevant superior department, so I have limited insight into the rest of the process.

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Today, I carried out my usual tasks as assigned. No new activities or challenges encountered. Today, I went out of the office to observe the actual operations in the outbound section of the warehouse. There were many activities taking place, such as forklifting large quantities of cartons, wrapping them, and counting the total number of cartons.

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Today, I learned about the load plan and saw its real form. The load plan contains important details used to manage outbound deliveries, such as the PO Number, which identifies the customer’s order, and the Delivery Order Number, which authorizes the release of goods. It also includes the estimated total cartons and delivery volume in cubic meters, which help with packing and truck space planning. The Requested Delivery Date indicates when the goods should arrive, while the agency refers to the transportation provider responsible for the shipment. The Ship-To Name shows the recipient or delivery location, and the scheduled time and assigned truck ensure proper coordination. Finally, the vendor is the supplier sending the products. Knowing these details helps ensure shipments are prepared and delivered accurately and on time. These load plan must given to the outbound counter for them because they in charge of everything handling process. Such as they want to know the time truck coming, the product and quantity, as for checker to prepare the respective things in time.

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Today, I carried out my routine daily responsibilities. I performed simple tasks including arranging invoices, printing Delivery Summary Notes (DNS), and handling it and other documents for drivers. I also assisted with printing labels for workers to use in labeling cartons. This helped indicate which cartons had been counted and completed.

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I want to introduce our partial storing area. This area serves as a storage zone where staff perform order verification using a picking list at certain times. They systematically tick off each order item one by one on the picking list they used for reference. After completing the verification, they request us to print labels to be attached to the checked orders. Afterwards, when the truck arrives, the forklift team moves the orders to the outbound stage according to the attached labels.

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Today, I completed my regular daily tasks and attended a session with fellow newcomers and senior colleague on the "YonZone" attendance application system. The session covered key topics such as how to register an account, the app's layout and functions, and the procedure for applying for leave, including the number of leave days available. A Q&A segment was also held, focusing particularly on leave-related questions. Although the leave policy does not directly apply to me as an intern, attending the session provided valuable exposure to the company’s internal processes. It also allowed me to actively participate in a formal workplace activity, enhancing my understanding of onboarding procedures and how HR systems operate in a professional setting.

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Today, I was asked for verifying truck entries by checking gate passes and cross-referencing the details with the physical truck entry registration book. After completing the verification process, I organized the documents and placed them in the designated box. As well, many outbound trucks arrived for carton loading today during afternoon, I was managing the truck schedule and went to the office to collect pending invoices.

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Today, I completed my usual tasks as part of my job. I want to introduce that there were a designated truck parking area where lorries line up side by side while waiting to be loaded. These trucks often arrive very early, sometimes in the crack of dawn or even the day before their scheduled loading time.

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Today, I continued with my usual outbound tasks but encountered an unusual issue when a truck arrived for loading while one of the Purchase Orders (PO) from Transport DKSH had not yet been received. This caused a disruption, and after consulting with a Transport DKSH executive, we were advised to unload the pallets and cartons that had already been loaded into the contena. Shortly after unloading, the missing PO was received from our office staff. However, since the goods had already been removed, we decided to postpone the loading and reschedule it for another day to avoid further complications.

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Today, I worked on my assigned tasks and also took the opportunity to step outside the office to observe the ongoing operations when there was nothing to do. I saw how the team cooperated efficiently. Some were using forklifts to move cartons on pallets, others were counting cartons based on the picking list, a few were wrapping the cartons for delivery, and some staff were handling driver registration and gate pass approvals. I made sure to stand in a safe place while observing. This experience helped me understand how different roles work together to ensure smooth logistics operations outbound.

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Today, I continued with my assigned tasks as usual. Additionally, I took some time to step outside and observe ongoing operations, which helped me unwind and maintain focus after spending most of the day in the office.

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Today, I focused on completing my assigned daily tasks. In addition, I provided support to colleagues when needed.

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Today, I completed my assigned tasks and then stepped outside the office to observe the ongoing operations. This allowed me to gain a better understanding of the practical workflow and how different teams coordinate on-site. I made sure to stand in a safe place while observing.

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Today, I completed my assigned tasks and then stepped outside the office to observe the ongoing operations. I conducted a firsthand observation on the loading stage. During this observation, I noted the following process:

Once the truck arrives and is properly parked, staff members usually more than one. They begin unloading the cartons and the pallets underneath from the storage, often using forklifts. They place the items aside in an organized manner. For double-layered carton pallets, one layer is removed and set down. Once the items are in place, the checker removes the wrapping and taken out those were needed based on the picking list. After verification, checkers recounted the number of cartons and wrapped again for stability. For loose cartons, the staff unload them and proceed with assorting the items. After assorting, they wrap the cartons for stability.

Before all tasks are completed, some of drivers would write a sticky note indicating the number of cartons and pallets inside the wrapped cartons. Once all tasks are completed, the staff proceed to load the items into the truck.

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Today, I organized and arranged invoices to ensure proper documentation and easy retrieval. In addition, I recorded truck entries using Microsoft Excel. I also updated the truck schedule in the system. Moreover, I observed a truck returning to handle pallets transferred back by the vendor. The staff carefully verified the docket against the pallets to ensure all items were accurately accounted for and aligned. Then, we will use the reload with the same truck.

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Today, I made a significant mistake by issuing the wrong invoice. As a result, my senior had to call the driver and request that they return to correct the issue. There was a high volume of outbound trucks today, which may have contributed to the error due to the rush. Additionally, I was trying to complete the task quickly and failed to double-check the invoice details before handing it over. Moving forward, I will ensure to thoroughly verify all invoice information before processing to avoid similar mistakes. As well, I also completed my tasks for the day.

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Today, I learned about a logistics provider called New Sign Logistics (M) Sdn. Bhd., which handles distribution services to Singapore. During the loading process, several personnel are involved in the process. Some people were operating forklifts to load cartons and pallets into the contena, while others were inspecting the contena to ensure it was clean, properly organized, and the cartons were undamaged due to Singapore's strict customs clearance regulations. They also check the quantity and quality of the goods, which by the way the items are packed loosely in cartons (not in full carton). It is important for the truck to depart on time and clear customs quickly to avoid delays and, Sometimes, they need to go the customer there as a second trip loading to Singapore.

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Today, I focused on completing my own tasks efficiently. Additionally, I provided assistance to others whenever they needed help.

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Today, I completed my assigned tasks, which included keying in data into Excel files, doing the truck schedule, and recording the quantity of wrapping materials taken. In the afternoon, I went out to observe the operational process.

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Today, I completed my assigned tasks, which included keying in data into Excel files, doing the truck schedule, and recording the quantity of wrapping materials taken. Besides, I took place when my senior is not around for the job within my control. In the afternoon, I went out to observe the operational process.