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Starbucks emphasizes premium design for its goods and services. Other companies, such as manufacturers, are also involved in the design of some goods like Starbucks mugs. The operations management function of Starbucks ensures that its goods and services reflect the firm’s high end brand image.

Starbucks is a cultural icon as it is a business, showcasing cups of coffee on social media. For example, Starbucks’ tagline on Pinterest reads, “Inspiring and nurturing the human spirit – one person, one cup, and one neighbourhood at a time.”

So, the operations function would be the ones to decide pricing, deliveries, new flavours while still maintaining the Starbucks image. The marketing would decide on how to gain and keep customers to buy the products.

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Marketing nowadays cannot benefit without a 'quality' product. Gone are the days when sales gimmicks were used to push the products. As the consumers are getting exposed to information sources, they are getting more demanding. Consumers study products, processes, ingredients and then make a purchase decision.

Operations on the other side, work for developing 'quality' product (goods, services...) with best processes available at lowest costs. Quality and efficiency are key words in Operations. So, the marketing needs quality product at reasonable price, and operations produce 'Quality product at lowest possible cost'.

Marketing understands 'what market wants?' and passes on to operations which in turn translates those requirements in 'Product Package' and supplies to the market

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The marketing department is concerned with identifying, anticipating and satisfying customers’ needs in the most profitable way possible. Marketing has many roles, such as market research, developing marketing and promotional strategies etc.

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The finance department deals with all of the money that comes into and goes out of the business. The finance department has a number of roles, including sourcing finance to pay start-up costs, preparing and creating financial accounts, maintaining financial records, paying bills and analysing financial performance.

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The human resources department is responsible for the recruitment, training, organisation, retention, development and motivation of employees. Human resources works within the overall aims and objectives of the business.

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The one who is in charge of interacting with customers is the Customer Service Department. It can include answering inquiries, processing of orders, and addressing customer concerns and complaints. Customer Service Representatives are the first line of contact with the public for many businesses.

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Research and development includes activities that companies undertake to innovate and introduce new products and services. It is often the first stage in the development process. The goal is typically to take new products and services to market and add to the company's bottom line.

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The business operations department deals with all activities that are related to the day to day running of the business. The department’s overall aim is to maximise efficiency and profit while minimising costs.

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It is the one responsible for overseeing, designing and controlling the process of production. They can also redesign business operations if necessary to ensure that the business is running efficiently.

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The procurement of raw materials, machinery, equipment, and supplies are being handled by the Purchasing Department. Its tasks also vary depending on the type of business. In a manufacturing company, for instance, the Purchasing Department will take care of getting all the necessary materials for production.