# data[].attributes.body
A: Can you give me a little more information about your apartment?

B: Sure, what can I help you with?

A: What kind of public transportation is near your apartment?

B: I'm not sure, but I believe there is a bus stop about three blocks away.

A: Do you know what direction that bus travels?

B: I'm sorry. If you check online, you can get that kind of information.

A: Okay, I'll just go online.

B: Okay. Good luck with your search.

# data[].attributes.body
Members and Cast:
Ari        : Traveler 1
Thierry : Front Desk
Rafaa : Helper
Najwa : Traveler 2
Eugene : Manager
Salsa    : Front desk 2

Dialogue :

Traveler 2:  "Hi, i want to check in"
Front desk 1:  "oh yeah, i just need your name and ID, and you are all set to your room"
Traveler 2: "Sure, my name is Najwa and here is my ID."
Front desk 1: Thank you, can you please wait for a minute lemme check it.. ok you are all set, here is the key to your room, number 505.
Traveler 1, and 2: “*Goes to room 505*
Traveler 2 : "oh no, the door handle is broken.."
Traveler 1: "oh please, maybe its just stuck. Let me give it a try"
Traveler 1: "Okay yeah it wont budge..Let us go talk to the Front desk”
Traveler 2 : "Excuse me, we need help. Our door is broken and we cant get into our room-"
Traveler 1 : "Can we speak to your manager?"
Front desk 2 : "okay, ill call in the manager for you..  MANAGER!!!!!"
Manager : "Whats seems to be the problem?"
Traveler 1 : "At room 505 the handle is broken"
Manager : “ok let’s check it”
*Traveler 1, Traveler 2, and the Manager goes to the room 505*
Manager : “Ooh i see the problem, let me call the helper to fix the door handle for you”
Manager: "Helper can you come to room 505? Door problem."
Helper: "be right there."
/a few moments later
Helper : *takes a look* "ohh i see the problem"
Helper : "all the screw is gone and the handle has fallen off."
Helper : Let me change the door handle
/another few moments later
Helper : “all done :D”
Manager : “i'm sorry for the inconvenience”
Traveler 1 : "its alright.."
Traveler 2: "Thanks for the help"
/a tra 1 and tra 2 goes in the room
Traveler 2: "Finally we can enjoy our sta- … the door handle fell off again"
Traveler 1 : "im rating this hotel a 0"
Traveler 2 : "same"

# data[].attributes.body
Situation

The bathroom sink is clogged

Casts

3 travelers, 1 front desk, 1 manager, 1 plumber

Fanina as Traveler #1

Irene as Traveler #2

Inaya as Traveler #3

Kya as Traveler #4

Phoebe as Front Desk

Jojo as Plumber

Dialogue

Traveler 1: Finally, we get to check into our room!

Traveler 2: Yeah, the view here is beautiful. Look at the beach!

Traveler 1: Mhm, very nice indeed.

Traveler 3: Hey guys, I’m gonna go wash my hand in the bathroom real quick. Be right back!

Traveler 2: Alright, take your time.

….

Traveler 3: Uhm y’all, there’s something wrong with the bathroom sink…

Traveler 2: What’s wrong?

Traveler 3: There’s no water coming out, I think it’s clogged.

Traveler 1: Don’t worry, I’m gonna call the front desk.

Traveler 2: A good view with a broken sink huh…?

…

Traveler 1: *Calls*

Front desk: *Phone rings* Hello, this is the front desk. How may I help you?

Traveler 1: Hello. Yeah, our bathroom sink is clogged. Can you please send someone to fix it?

Front desk: We’re sorry about that, we will get someone to fix it. This is room 007, correct?

Traveler 1: Yep. Thank you.

Front desk: You’re welcome.

Traveler 1: *Hung up*

…

Front Desk: *Calls*

Plumber: *Phone rings*

Front Desk: Hello, there’s a problem with the sink in room 007. Can you please check?

Plumber: Okay, will do, I’ll be on my way.

Front Desk: Alright, thank you. *Hung up*

…

Plumber: *Knocks* Excuse me? Room 007? I’m the plumber, sent to check the bathroom sink.

Traveler 4: *Open the door?* Oh, hello. Come on in.

Plumber: Thank you. So, what seems like the problem?

Traveler 3: I think the sink is clogged.

Plumber: Alright, I will go check it out.

Traveler _: So, what do you think may cause the sink to clog?

Plumber: I see there’s a lot of hairs here.

Traveler: How disgusting!

Plumber: Yeah, travelers can be disgusting and leave their traces.

Traveler 2: But shouldn’t you guys clean the sink?

Plumber: Of course we clean the sink, miss.

Traveler 2: How many times?

Plumber: We clean it after someone checks out from this room.

Traveler 2: Is that so? Then how is the sink clogged? Do you know that we pay a lot of money to stay at this hotel? How can a hotel have a high rating but poor cleaning service?

Traveler 3: Hey, hey, he’s just a plumber, it’s not his job to keep track of the cleaning service. We should just file a complaint to the front desk.

Traveler 2: Okay fine, you got a point.

…

Plumber: Okay all fixed now, sorry for the clogged sink we’ll make sure to clean and check it twice next time.

Traveler 1: Thank you so much

Plumber: You’re welcome.

# data[].attributes.body
Members :
1. Alya
2. Hanun
3. Kayyisah
4. Husain
5. Randy & Fairuz (couldn't join the zoom meeting for video recording)

A. The Bathroom Sink Is Clogged.
FD : Front Desk, How can I help you?
Traveller 1 : This morning, when I washed my face in the sink, the water only pooled in the sink. It couldn't be sucked into the drain.
FD : Have you tried to open the drain cover?
Traveller 1 : Of course, I opened it.
FD : I think there seems to be a problem with the drain in your bathroom sink. Looks like the drain is clogged.
Traveller 1 : Can you fix it?
FD : Of course, I'll get someone to fix it.
Traveler 1 : Ok, thank you.

B. The Door Has a Broken Knob
FD : Hello, front desk. What can i help you?
Traveller 2 : My friend is locked.
FD: Excuse me?
Traveller 2 : I'm having a problem with my bathroom door. The door knob is broken. My friend is in the bathroom. Now she's locked.
FD : I'll let someone know right away. Can you wait for a few minutes?
Traveller 2 : Of course.

# Front Desk - Manager
FD : Hello manager, this is from front desk.
Manager : Is there any problem?
FD : Yes. There are 2 rooms that are having problems now. The bathroom sink from room 3 is clogged. And from room 15, someone is stuck in the bathroom because the door knob is broken.
Manager : Ok. I'll fix the problem as soon as possible. Thank you for the information report.

# data[].attributes.attachment_link.description
Get access to files anywhere through secure cloud storage and file backup for your photos, videos, files and more with Google Drive.

# data[].attributes.body
Members :

1.       Neisha

2.       Gaby

3.       Elsa

4.       Prama

5.       Wifda

6.       Zeno

The door has a broken knob

Mom : Gaby

Dad : Prama

Kid : Neisha

Co worker : Wifda

Receptionist : Elsa

Repairsman : Zeno

Kid: Mom! Dad! Help meee, I'm stuck!

Mom: Oh no! (tries to open door), ugh..I think the door is stuck, honey!

Dad: Yess?

Mom: Can you call the hotel receptionist, timmy is stuck in the toilet, I think the door is broken.

Dad: Ohh I see, okay then (dials the receptionist)

Mom: Darling? Can you hear me? Sit tightly okay, daddy is calling help.

Kid: O-okay, I'll wait.

(The hotel receptionist answers the phone call)

Receptionist: Living hotels~, how can we help you?

Dad: Ah yes, I'm in room 123, the bathroom door is stuck, can you help?

Receptionist: Of course, help is on it's way, sorry for the inconvenience.

Dad: Oh that's okay, thanks!

(The receptionist asks a co-worker to call the repairman)

Receptionist: Hey, can you call in Mr. Smith to go to room 123? The bathroom door is stuck.

Co-worker: Yup, on the job!

(She contacts the repairman and the repairman is on his way)

Repairman: (Knocks on the door and the mom opens the door for him), Ah yes hello, I believe you need help with the bathroom door.

Mom: Ah yes, come in! (she shows whats wrong with the door), it seems to be stuck.

Repairman: Let me take a look (he tries to do what he can to open the door), ah there we go.

Kid: (The kid runs to his mom immediately), Mommy!

Mom: Awh darling, there there.

Repairman: It seems that the inside of the door is a bit rusty, I'll have it replaced in no time.

Mom: Thank you sooo much.

Repairman: My pleasure, madam.

# data[].attributes.body
Members: Marjani zr, Bimo, Katarina Annelis, Atielda Ashley, Angel Kirana, Bryan Aurellius

Front desk 1: Hello, how can we help you?

Traveller 1: um our room feels hot, we tried to turn on the air conditioning but it wont work

Front desk 2: is there a problem with the remote battery?

Traveller 2: no, we've checked it and it's not from the remote battery

Front desk 2: that's strange, i'll let someone know right away

Traveller 3: Can we talk to the manager instead?

Front desk 1: Yes

Manager: Hello, i'm the manager how can i help you?

Traveller 3: we have a problem with our air conditioning

Traveller 1: Yes, it wont turned on

Manager: Oh I'm very sorry for that, i suggest you to move into a new room, please show them

# data[].attributes.body
Member's:
tristan, danish, raisa, afzaal, fay, anisa

-The air conditioning isnt working

Front desk: Hello, front desk here. How may i help you?

Traveller: Hi, were having a problem with the air-conditioner in our room, it doesn't seem to be working.

Front desk : Okay Sir, we will get the manager, please wait for a minute.

Manager: Hello, What seems to be the problem?

traveller: It seems that the air-conditioner in our room isn't working

Manager : I see, i will call serviceman to fix the air conditioner, sorry for the inconvenience, we will fix it as soon as possible.

Traveller : okay, thank you

# data[].attributes.body
Members: Keona, Sabrina, Faza Azka, Karim, Zanetta, Aya (couldn't join because she had another meeting)

Scripts:
front desk: hello, what can i help you with?
traveler 1: hi, there was a problem with the air conditioner.
front desk: can you tell me what's the problem?
traveler 1: yes, i think the air conditioner is not working.
front desk: i see, i'll get someone to take care of it.
traveler 1: thank you.
front desk: you're welcome. please wait.

front desk: hello, is there anything i can help you with?
traveler 2: yeah, I have a problem with the table lamp in my room?
front desk: what seems to be the problem?
traveler 2: the table lamp doesn't have a bulb in it
front desk: okay i'll deliver the new bulb to your room
traveler 2: thank you, i'll wait.

front desk: hello, front desk. how can i help you?
traveler 3: there seems to be a problem with the bathroom sink.
front desk: can you tell me what's the problem?
traveler 3: i'm pretty sure the sink is clogged.
front desk: alright, i'll call a plumber to fix it. sorry for the inconvenience.
travaler 3: okay, thank you.

# data[].attributes.body
Members: Diba, Edward, Saffier, Kania, Liv, Matthew and Sekar.

Problem: the bathroom sink is clogged.

Traveller 1: hey, what's wrong with the sink?
Traveller 2: i don't know, i haven't used it. What's up with the sink?
Traveller 3: yeah, what's wrong?
Traveller 1: it's clogged, somehow. I think.
Traveller 2: oh, we should probably call the front desk.
Everyone nods in agreement (alias ngangguk2 lu semua)
Traveller 4: yeah, I'll make the call. Wait.

—

Traveller 4: hello? Is this the front desk?
Front desk officer: hi! That's right, this is the front desk. What can I help you with?
Traveller 4: it seems like we have a problem. The bathroom sink is clogged.
Front desk officer: oh really? We'll send someone right away. I am very sorry for the inconvenience. We will make sure this won't happen again. Once again, we are truly sorry.
Traveller 4: no, no. That's fine. I was just reporting the problem. Thank you very much for your assistance.

—

Plumber: hi, I'm the plumber. I came because the front desk told me there's an issue with your bathroom sink. What's wrong with the sink?
Traveller 2: we think it's clogged. The water won't come down the drain. It's quite irritating, to be honest.
Plumber: well, that does sound like an unpleasant thing to experience, especially when you're on vacation. But don't worry. Let me fetch some things first. Your sink will be normal again in no time.
Traveller 3: oh, thank God. Thank you. You're a lifesaver, no kidding.

—

Plumber: phew (mmbuang napas), that sink was clogged quite bad, I'd say. But it's fixed now. It'll work just fine.
Traveller 1, 2, 3, and 4: thank you!
Plumber: you're most welcome. I'll be gone now.
Traveller 4: thank you, once again. You're amazing.
Plumber: haha, no problem!

# data[].attributes.body
Member: Darren Lie, Darren Lie, Nala
(Other members were silent)

-Bathroom Sink is Clogged.

Front desk: Hello, What is the problem? How Can I help you?

Traveler: Hi, I got a problem with the bathroom sink. I think it's clogged.

Front desk: let me tell the manager about this problem.

Manager: Hi sir, what can I help you with?

Traveler: I think my bathroom sink is clogged.

Manager: I see, I will call the plumber to fix the clogged sink, Sorry for the inconvenience, I will fix this problem as fast as possible.

Traveler: Ok, Thank you.

# data[].attributes.body
Member: Zaidan, Haneeva, Nieno, Nadira, Reika, Alfathir, Bani blue

- Bathroom sink
Front desk: Hello front desk what can i help you?

Traveler: My bathroom is clogged I need someone to fix it

Front desk: Ok I’m gonna tell the manager about it

Manager: Hello sorry, what can I help you?

Traveler: I need someone to fix my bathroom sink

Manager: okay I’ll call the plumber, sorry for the uncomfortable service you experience.

- Broken door knob
Traveler: Hello
Front desk: Hello front desk what can i help you?
Traveler: My door knob is broken. I need someone to fix it.
Front desk: Okay I'm gonna tell the manager about it and get someone to fix it.
Manager: hello, what have seem to be the problem? the front desk office told me your door is broken
Traveler: Yes, could you help me with it?
Manage: Of course, I'm gonna call a technician to fix the problem. sorry for the inconvenience