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Dear Anna,

It's a shame I won't be around when you visit! However, I'm happy to recommend two great local restaurants that cater to families.

First, there's "The Green Garden," a lovely place with a spacious outdoor area. They offer a diverse menu with both local and international dishes, ensuring there's something for everyone. The kids' menu is also excellent.

Another fantastic option is "Seafood Haven." It's a bit more upscale but still family-friendly. Their seafood is incredibly fresh, and they have a wide range of options, including vegetarian dishes. The atmosphere is lively, and the service is top-notch.

I hope you and your family have a wonderful time!

Best,

Lap

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Dear Manager,

I am writing to express my disappointment with the experience I had at your restaurant last night. I had high expectations, but unfortunately, both the service and the food fell far below standard.

From the moment we arrived, the staff seemed inattentive and disorganized. It took over 20 minutes before anyone came to take our order, and when the food finally arrived, it was cold and poorly presented. My main course was overcooked, and the side dish was missing altogether. I brought this to the attention of the head waiter, but he offered no apology and simply told me to write a formal complaint.

I hope you will take this feedback seriously and make improvements, as I believe customers deserve a much better experience.

Sincerely,

A disappointed customer

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Dear School Owner,

I am writing to apply for the position of Club Organiser for the Film Club at your language school. I believe I would be a good person for this job.

I have a good level of English and enjoy practicing it in different ways. I also love watching films and learning about other cultures through movies. I think films are a great way to help students improve their listening and speaking skills.

I like working with groups and enjoy helping people. In the past, I have helped organise small events and group activities, so I feel confident I can do the same for the Film Club.

Thank you for considering my application. I look forward to hearing from you.

Yours sincerely,

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Dear Anne,

Thank you for your kind words. I’m really excited about spending six months in the UK, and I truly appreciate your offer to help.

During my time there, I plan to take a short English course to improve my speaking and writing skills. I’m also considering doing part-time work, possibly in a café or bookstore, to gain experience and meet local people.

Aside from studying and working, I hope to travel around the UK. I’ve always wanted to visit historical sites like Oxford, Edinburgh, and the Lake District. I’m also interested in joining some community activities to make new friends and better understand British culture.

Please let me know if you have any suggestions or advice. I’d love to hear your thoughts.

Looking forward to seeing you soon.

Best regards, Tra

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Dear Mrs Thanh,

I am writing to apply for the Activity Co-ordinator position at the Children’s Club. I am very interested in working with children aged 5 to 11 and I believe I am suitable for this job.

I have a lot of experience taking care of young children. I often help my younger cousins with their homework and play games with them. I enjoy spending time with children and I am a patient and friendly person.

I also have a lot of energy and I like doing fun activities. I think children learn best when they are having fun.

Most importantly, I am a strong swimmer. I have been swimming since I was very young and I swim every week. I can teach children how to swim safely and with confidence.

I am available on weekends and I would love to join your team.

Thank you for considering my application.

Yours sincerely,

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Subject: Re: Eating Habits and Customs

Dear Barbara,

I’m excited to hear about your project! In my country, traditional meals vary by region, but a few staples are common. For breakfast, many people enjoy a hearty meal of eggs, bread, and cheese, often accompanied by tea or coffee. Lunch typically features dishes like rice or pasta with meat and vegetables, while dinner is usually lighter, often consisting of soups or salads.

On weekends, families often gather for larger meals, which can include roasted meats and various side dishes. Special occasions see traditional dishes like stews or baked goods being served.

Eating times can vary, but breakfast is usually around 7-9 AM, lunch at 1 PM, and dinner between 7-9 PM. I hope this helps with your project!

Best wishes,

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Dear Mrs Thanh, I was so happy to see your job advertisement at the youth centre. How are you? I hope everything is going well. I’m writing this letter to apply for the position of Activity Co-ordinator. I love working with young children, especially those aged 5 to 11. I am full of energy and always ready to create fun and safe activities for kids. I also enjoy spending time outdoors and organizing games. Most importantly, I am an excellent swimmer. I have been swimming since I was 7 years old, and I have experience teaching children how to swim at my local pool. I believe I can help the children enjoy their weekends while learning new skills. I am responsible, patient, and friendly, and I know how to make children feel happy and safe. I hope you will consider my application. See you soon.

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Test 5- task 1

Dear Anne,
Thank you for your kind message! I’m very excited about my trip to the UK. It was a hard decision to take a break from college, but I believe this experience will help me grow a lot.

During my 6 months in the UK, I plan to do several things. First, I want to find a part-time job to support myself and improve my English. I think working in a café or a shop will be a great chance to meet new people and practice speaking.

Second, I hope to join a short course in photography or cooking. I enjoy learning new skills and I think these will be both fun and useful.

Also, I would love to travel around the UK to see different cities and learn about the culture.

Thank you so much for offering to help. I’m really looking forward to this adventure!

Best wishes,

Kieu

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Dear Sir / Madam,

I am writing to apply for the position of Film Club organiser, as advertised on the noticeboard of my local language school.

I believe I am a good fit for this role for several reasons. Firstly, I have been studying English for 14 years, and I can speak and understand it quite well. I feel confident helping others with English during discussions.

Secondly, I am an outgoing and friendly person. I enjoy working with groups and I’m good at leading conversations. I often talk with my friends about many topics, which I think would help create an interesting and active Film Club environment.

Finally, I have a big interest in movies. I go to the cinema regularly with friends, and we usually discuss the film afterwards. This has given me a bit of experience in sharing ideas and listening to others’ opinions about films.

Please feel free to contact me if you need any more information.

Yours sincerely,

Trang

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Dear Admissions Officer,

I was so happy to read that your university welcomes applications from international students. How are you? I hope everything is going well. I’m writing this letter to apply for a course at your university.

I am very interested in the Bachelor of Information Technology program. I love working with computers, and I want to improve my skills in programming, data analysis, and cybersecurity. Your university is well-known for its high-quality education and modern facilities, which is why I believe it is the best place for me to study.

I have recently graduated from high school with good grades, especially in Maths and Science. I also have experience participating in coding clubs and technology competitions. I am hardworking, curious, and eager to learn more. Studying at your university will help me reach my dream of becoming a software engineer.

I hope you will consider my application.

See you soon.

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Dear Emma ,

Thanks a lot for your email! It’s really cool that you’re into rock music. I enjoy listening to music every day, and while I like many different styles, my favorite genre is pop. I think pop music is fun, energetic, and full of emotion. It always lifts my mood, especially when I feel tired or stressed.

My favorite artist is Taylor Swift. I admire her not only for her beautiful voice but also for the way she writes meaningful lyrics. Her songs often tell touching stories about love, friendship, and life. One of my favorite songs by her is "Love Story." I also really enjoy "You Belong With Me", it always makes me want to sing along. Besides pop, I sometimes listen to ballads or acoustic songs when I want to relax or concentrate on studying. Music is a big part of my life, and I can't imagine a day without it.

What other rock bands do you like? Hope to hear from you soon!

Best wishes,

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TASK 1- TEST 14

Hi Bill,

I got your e-mail yesterday. I was excited to finally hear from you, although the news is not very good.

I am sorry for your health problems. But why did you start smoking? Do you have problems with your friends, family or school? If so, do you get some kind of satisfaction from smoking? I have heard that it helps with anger and anxiety, but boy it isn't worth it! This may cause your asthma. You'd better talk to your parents and a doctor if you haven't yet.

Last night I made a close study on the internet about possible ways to give up smoking. I came across some really interesting solutions, which I will send you later. In many blogs people share their experience and say that you need a strong will and supportive friends. Think about your future. You've got the chance to win a scholarship and study technology. You've been dreaming of this since you were 6. Don't throw away your chances by doing pointless things. I hope you will think over my advice.

I ans looking forward to hearing from you again soon.

Love

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Dear Sir or Madam,

I am writing to express my strong dissatisfaction with the experience I had at your restaurant, XZY, on the evening of May 20th. I had high expectations, but unfortunately, both the service and the food were far below acceptable standards.

Firstly, the service was extremely poor. We waited over 30 minutes just to place our order, and the staff appeared disinterested and unprofessional. When we finally received our food, it was cold, poorly presented, and did not match the descriptions on the menu. My dish was undercooked, and one of my companions even found a hair in their meal.

I brought these issues to the attention of the head waiter, who acknowledged the problems but asked that I write a formal complaint. I believe it is important for you to be aware of this experience, as it reflects poorly on your establishment.

I hope you will take appropriate action to address these concerns and improve the quality of both your service and food.

Yours faithfully,

Huyen

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Test 2

Dear Dan,

Thank you for your postcard! In Vietnam, not many people celebrate Christmas, but in big cities, you can see Christmas lights and trees. Some people go out with friends and enjoy the holiday atmosphere.

The most important holiday in Vietnam is TET (Lunar New Year). It happens in January or February. Before TET, we clean the house and prepare special food like bánh chưng. On TET, families gather, give lucky money to children, and visit relatives. It is my favorite holiday because I can spend time with my family and enjoy delicious food.

I have some questions for you. What is your favorite holiday? How do you celebrate Easter? Do you have any special traditions for New Year?

Hope to hear from you soon!

Best wishes,

Anh

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Test 7 - Task 1

Dear Mary,

Thank you very much for your letter. As I told you in my previous letter, I began an English course three months ago and by now I have had a good result but I think it would be hetter for me to go to England to have an advanced course of about three wecks to make a definite improvement mmy English pronunciation and vocabulary.

I’d really prefer a morning course. This is because in the aftemoon I want to have enough free time to spend with you and go sightseeing. Besides, I also need accommodation during my stay in Manchester. I guess the best place to stay is in a house with a host family because I want te practice English every day; but if you le got a hetter idea, please let me know. Moreover, I need to puk, your two more questions. First, have you got any idea of how much I would have to pay for the course?

Second, do you think it is possible to get a part time job in the evening?

Thank you in advance for your help and I'd really appreciate it if you could chock the course foe and the accommodation for me first.

Im looking fonward to hearing from you soon.

Regards

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Letter to Dan:

Dear Dan,

Thanks for your postcard! It’s lovely to hear from you, and it sounds like you’re quite busy with Christmas preparations. In Vietnam, we don’t traditionally celebrate Christmas as a major holiday, but in big cities like Hanoi and Ho Chi Minh City, you’ll still see decorations and people enjoying the festive spirit.

Our biggest and most important holiday is Tet, the Vietnamese Lunar New Year. It usually takes place in late January or early February. We celebrate by cleaning our houses, preparing traditional food like Banh Chung, and visiting relatives. Children receive lucky money in red envelopes, and we also go to temples to pray for a good year.

Personally, Tet is my favorite holiday because it brings families together and gives everyone a fresh start.

By the way, I’m curious about holidays in your country too. Apart from Christmas, what other holidays do you celebrate in the UK? Do you have any special traditions during Easter? And is there a national holiday that everyone looks forward to?

Looking forward to hearing your answers!

Take care,

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Hi Barbara,

It’s so nice to hear from you! Your school project sounds really interesting, and I’m happy to help you out.

In my country, people usually eat three main meals a day. For breakfast, most people like something quick and simple. You might see people eating noodle soup, sticky rice with pork, or a baguette with eggs and meat – we call that bánh mì, and it’s super popular!

Lunchtime is usually around noon, and it’s often the biggest meal of the day. A typical lunch includes a bowl of rice with a few side dishes like stir-fried vegetables, some meat or fish, and soup. Families sometimes eat together at home, but many people eat at small restaurants or street food stalls.

Dinner is normally lighter and happens around 6 to 7 p.m. It can be similar to lunch but with fewer dishes. Some people even just have some fruit or a bowl of noodles if they’re not too hungry.

I think you’ll really enjoy the food here when you visit – there’s so much to try!

Take care and good luck with your project!

Love,

Vanita

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Dear Hoa I’m sorry I won’t be around when you visit, but I’m really glad you’ll be coming to my hometown Hung Yen city even if it’s just for a day. Since you asked for some local food recommendations, here are two spots I think you and your family will enjoy. First, you should definitely try Bún Thang Hưng Yên. It’s a well-known specialty of the region. The dish features a delicate combination of vermicelli noodles, shredded chicken, julienned egg, pork roll, and a rich, clear broth — warm, flavorful, and deeply traditional, unlike anything you’d find elsewhere. Another great option is Lẩu Phố Cũ, a popular hotpot restaurant in Hưng Yên. The menu is diverse and family-friendly, even for kids. The prices are reasonable, and the atmosphere is cozy — perfect for a nice family meal. Hope you have a wonderful trip and get to enjoy lots of delicious food! Warm wishes, Vẻ

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Dear Dan,
I was so happy to receive your letter. How are you and your family? I'm writing this letter to tell you about Vietnamese holidays. Tomorrow is Christmas, I will have a party with my friends and we will watch a movie at the cinema. Merry Christmas!

Christmas is also celebrated in Vietnam. Besides being celebrated at churches, many shopping centers and streets also hold Christmas events. My family is not Christian, but every year we usually go to the church in Ông Đình, a nearby area, to join in because it feels like a festival held at temples – very joyful.

My favorite holiday is Tết (Lunar New Year). A few months ago, I had a long Tết holiday with my family. Before Tết, we clean the house, visit ancestors’ graves, make bánh chưng (a traditional rice cake), and buy sweets and flowers for offerings. My father bought a very big peach blossom tree, but because it was cold, it didn’t bloom until after Tết. During Tết, the flower buds were still closed, and not many flowers had bloomed yet.

During Tết, my family visits both sides of our relatives to give New Year’s greetings. Afterwards, I hang out with my friends and go to the temple to draw fortune sticks. If you have a chance to visit Vietnam during Tết, I’ll take you around!

I look forward to your letter.
Best wishes!

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Dear Principal,

I am writing to express my interest in enrolling in your English course at the Active Learning School. I have always been passionate about learning English because it is an international language and very useful for my career. I have been studying English for about three years, mostly on my own and through online courses.

Although I have made good progress in reading and writing, I still struggle with speaking fluently and understanding native speakers in conversation. I hope that by joining your course, I can improve these skills and become more confident in real-life communication.

I would prefer to start the course in early May, and I am available to study for a period of three months. I believe this duration will allow me to make significant improvements.

In my free time, I enjoy reading books, watching movies in English, and listening to music. I also like meeting people from different cultures and learning about their way of life.

Thank you for considering my application. I look forward to hearing from you.

Yours faithfully,

Best regards

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Test 7

Dear Mary,

Thank you so much for your kind letter. I’m very excited about studying in England, and I really appreciate your offer to help me find a course.

I am interested in an English language course that focuses on communication. I want to improve my speaking and writing because I plan to use English at work in the future. I would prefer a course that lasts about six months to one year.

It would also be helpful if the college offers student accommodation or has information about staying with a host family. I’d like to experience daily life in England while I study.

Thanks again for your help. I look forward to hearing from you soon.

Best wishes,

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Dear Alex,

I have received your email. I feel happy when they choose Vietnam. Firstly, they should begin the trip to Da Nang, because they will surprise with the scenery here. Also, the food in there is amazing. You can try go some restaurants or stores, believe me this is the best choice for you. Secondly, I think the esisest way to get around is go by road. This way not save your time but it also not expensive for your money. Moreover, you can feel relex with this time because Vietnam is very beautiful. Finally, you can save your money by camping than hotel if you want to stay somewhere. You should bring a cookbook if you on a tight budget.

I hope your friends will get good moments in Vietnam !

See you soon !

Best wishes, Dat