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Visit Lotte Mart's website: http://lottemart.com.vn/. Then do:

Enter the product name directly into the Search Box.

Search through the Product Catalog.

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SPEED LOTTE, you just need to download the App called SPEED LOTTE at the App store on mobile devices. Register a member by entering your full name, ID number, phone number...the account on SPEED LOTTE will be merged with the member account at LOTTE Mart, creating more convenience and enjoyable experience in the process. shopping process, accumulate points.

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The seller will pack the item in accordance with the instructions and strictly monitor the process once the purchase has been approved and dispatched in order to prevent any issues or damage that could arise during shipment to the client.

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The pickers will carefully verify the product's quality, correctness, expiration date, and package information after completing the purchase in accordance with the customer's request. Make sure the items given to clients are of the highest grade and generate sales invoices.

Sales Invoices: paper invoices are delivered to customers.

Electronic invoices: customers choose the function of requesting invoices and enter information as required. An e-invoice will be sent to the email address you requested.

Note: the deadline for issuing a financial invoice is on the day of purchase.

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After being confirmed, the order has been submitted to the system and sent to the buying division. At this time, pickers — employees who shop for online customers will rely on order information and collect items from the shelves in the public area and then carry them into the packing facility.

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After the order has been taken to the shipping department, the staff will track the order process on the way to the customer to promptly handle it.
Define order statuses in the following order:

Order completion (step 3)

Customer consultation (if any)

Preparing to pack

Order confirmation

Preparing for delivery

Delivering

Completed delivery

"Payment failed" or "Pending payment"

hot line: 0901.057.057

email: customer@lotte.vn

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Step 4. Picking, inspecting and packaging

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Step 4. Picking, inspecting and packaging

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The Lotte Mart warehouse exclusively processes e-commerce orders, which, when received, must arrive at the end consumer's premises on the same day. The article spectrum comprises a large variety of shelf-stable goods and fresh and frozen foods.

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Within 24 hours of placing your order successfully, LOTTE.vn will call you to confirm your order.
This call will be made from (08)39484960.
For an order, LOTTE.vn will call up to 3 times to confirm, and if all 3 times cannot contact you, LOTTE.vn will proceed to cancel the order. Therefore, after a successful order, you should pay attention to your phone so that you don't miss IMPORTANT CALLS In case you missed the order confirmation call, you can call the hotline 1900-1907 for support staff aid.

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The customer's order information will clearly show the address and the product that the customer wants to buy. You need to check the information as well as the address, or the product to ensure a good experience when shopping at Lotte Mart.

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Add the product you want to buy to the cart
Once you have selected the product you like, go to the product information page and follow the instructions below:

Check product price information.

Select the desired quantity.

Select Add to Cart if you want to buy more products.

Or select Pay to proceed with the order.