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Smart Data Assistant for Business Intelligence.

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Smart Data Assistant for Business Intelligence.

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Project challenge: Finding a way to help users understand dashboard metrics, calculations, and data sources in Power BI.

Step 1 – Process board

1. Metrics and KPIs can be explained automatically by the AI assistant.

2. Data sources should be identified very clearly inside the dashboard.

3. User questions can be answered in real time.

4. Dashboard calculations and column logic must be displayed clearly for users.

5. Decision-making processes may be improved by clear information.

Step 2 – Before the Innovation

1. Metrics had to be explained by analysts.

2. Data sources could not be identified clearly.

3. Many questions were answered quite slowly.

4. Dashboard calculations and column logic were not displayed clearly for users.

5. Important business decisions might be delayed because information was not understood correctly.

- The Smart Data Assistant can improve user understanding and make dashboard analysis much faster and more efficient.

- Clear KPI explanations and visible data sources should be considered absolutely essential for better business decision-making.

- AI support must be implemented carefully to ensure completely accurate information, user trust, and effective use of dashboards.

Maria Fernanda Diaz Burgos

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Nicole Dayan Vargas Torres (Laboratory Best Practices Manual)

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Nicole Dayan Vargas Torres (Laboratory Best Practices Manual)

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Nicole Dayan Vargas Torres (Laboratory Best Practices Manual)

Objective: To develop and promote an easy-to-access manual that helps all laboratory users understand the proper use of materials and equipment, perform correct calibration procedures, and apply significant figures accurately in order to obtain highly reliable and exceptionally precise results.

Step 1 – Innovation Process

When my proposal is implemented:

All laboratory materials will be clearly and systematically identified and organized.

The instructions for use will be explained in an easily accessible manual.

The equipment will be carefully calibrated following fully standardized procedures.

Measurements will be accurately recorded using the correct number of significant figures.

Experimental errors will be significantly reduced and results will become considerably more reliable.

Step 2 – Before the Innovation

Before this proposal was implemented:

Laboratory materials were frequently used incorrectly.

The instructions were not easily understood by all users.

The equipment was not properly calibrated.

Significant figures were often applied incorrectly.

Experimental results were considerably less precise and reliable.

How does the industry change thanks to this proposal?

With this manual, laboratories can significantly improve the accuracy of their analyses, substantially reduce human errors, and ensure that all users consistently follow the same standards. This greatly increases the quality of the results and considerably strengthens the reliability of scientific and industrial processes.

What should be improved?

Laboratory users should be regularly trained to ensure that all procedures are followed correctly and consistently. Calibration records must be carefully reviewed on a periodic basis to guarantee highly reliable and exceptionally precise results. In addition, visual guides could be incorporated into the manual so that instructions are more easily understood by all users.

What can be done?

A digital version of the manual can be implemented to provide immediate access to laboratory procedures and equipment instructions. Through this tool, information may be updated quickly and shared efficiently among users. As a result, experimental errors can be significantly reduced and laboratory performance can be considerably improved.

Adjustments that might be made

Additional training sessions might be organized throughout the semester to reinforce best laboratory practices. Furthermore, equipment checklists could be developed to ensure that calibration procedures are completed correctly before each experiment. These measures may be used to greatly strengthen the accuracy, consistency, and reliability of laboratory results.

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A common challenge in dispute investigations is reducing delays without affecting accuracy. Investigators have to work with complete information, and the process should be designed to keep customers informed throughout the investigation

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Step 1 – Process board

Cases should be reviewed through an automated system to improve efficiency and provide faster responses.

Agents have to identify missing information early because incomplete cases might cause unnecessary delays.

Customers must receive regular updates so they can stay informed about the progress of their cases.

Urgent cases must receive immediate attention and could be flagged automatically by the system.

A more organized process should be considered to reduce delays and improve customer satisfaction.

Step 2 – Before the innovation

Cases were reviewed manually, so investigators had to spend more time analyzing each case.

Important information was sometimes missing, and agents had to contact customers repeatedly to obtain the required details.

Follow-up emails were often sent late, so customers had to wait longer for important updates about their cases.

System issues were reported frequently, and investigators had to deal with unexpected interruptions during their work.

Some deadlines were missed because urgent cases had to be identified manually, which slowed down the process.

Conclusion

This project shows how the dispute investigation process can be improved through automation and better organization. Urgent cases should be identified and prioritized earlier, while missing information must be addressed before it causes delays. Identifying missing information at the beginning of the process is absolutely necessary to avoid unnecessary follow-ups and delays. Some additional adjustments could be made to really improve system performance and communication with customers. Investigators have to follow clear procedures, but they don't have to spend time on repetitive tasks that can be automated. At the same time, teams must not depend on inefficient manual processes, since they can slow down investigations and increase the risk of errors. With these improvements, investigations may become faster, more accurate, and more effective for both employees and customers. As a result, the dispute investigation process can become very effective, providing better service and faster resolutions for customers.

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The Accounts Payable reconciliation is now automated to avoid manual errors

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Step 1 Process board

- Manual postings must be completely restricted in the ERP system to ensure accuracy

- Invoices can be uploaded simply automatically to the module to save time

- Data should be entirely synchronized with the general ledger in real time

- Accounts have to be absolutely linked correctly by the new software

- Discrepancies are totally identified by automatic routines

Step 2 Before the Innovation

- Many manual entries were simply made by assistants

- Highly important accounting records were lost in the old system

- Accounts were not linked correctly in the module

- Audit deadlines were delayed by several discrepancies

- Too much time was wasted on manual reconciliations

Andrea Rojas

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Project challenge: Find a way to improve communication with the tourists and help them understand tour information clearly.

Step 1 - Process board

The tour information is organized automatically in the mobile guide.

Clear instructions are provided to the tourists before the tour stars.

Personalized recommendations can be added to improve the tourist’s experience.

Notifications in real time might be included to provide schedules update.

Regular system updates must be done to keep necessary and reliable information.

The tour operators must verify that all information in the mobile guide is correct before each tour.

The tourists have to download the mobile guide before the tour begins.

Customer feedback must be reviewed regularly to improve the service.

Step 2 – Before the innovation

The tour information was explained unclearly to the tourists.

The important instructions were misunderstood during the tour.

Many questions were repeated by the tourists every day.

Tourist’s complaints were received by the bad communication.

Too much time was wasted answering the same questions repeatedly.

The tour guides had to answer the same questions many times.

The tourists had to ask for information repeatedly because instructions were unclear.

Staff had to spend extra time solving communication problems.

Yeimy Ardila

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Project challenge: Finding a way to prevent bugs from reaching production due to unclear commits and lack of testing standards in software teams.

Step 1 - Process board

Code changes can be analyzed automatically by the AI Smart Commit Reviewer.

Unclear commit messages should be rewritten with really clear descriptions by the AI tool.

Tests must be checked very carefully before any merge is allowed.

Potential bugs may be detected and flagged extremely quickly before reaching production.

Development time could be significantly reduced by avoiding manual review bottlenecks.

Step 2 - Before the Innovation

Code reviews had to be done manually and often took a very long time.

Important bugs could be missed because test coverage was not completely enforced.

Commit messages should have been written more clearly, so tracking changes was quite difficult.

Production errors were extremely common due to unreviewed code changes.

Too much time had to be wasted fixing issues that could have been prevented.

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The AI Smart Commit Reviewer can be integrated directly into GitHub, GitLab, and Bitbucket to analyze every pull request automatically.

The accuracy of the AI model should be improved over time by training it with real project data from the company.

Clear testing standards must be very clearly defined before the tool is launched. Also, data privacy policies must be followed to ensure that no sensitive code is stored or missed by the AI system.

Luisa Milena Diaz Burgos

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Project challenge: To significantly help call center agents avoid highly negative thoughts or utter burnout during their incredibly hard workday, taking into account exceptionally difficult calls, immense pressure, and a complete lack of empathy from supervisors since metrics are constantly prioritized over the agents’ emotional and mental well-being in their day to day work

Step 1 - Create a process board:

Both professional counseling and emotional support are always provided to all staff members. Intensive mental health workshops are organized weekly to significantly reduce negative thoughts.

A 10-minute "cool-down" break is automatically assigned after either a rude customer or an exceptionally stressful call.

Verbal abuse and customer aggression are easily reported through a new digital system.

A completely positive work environment is created because empathy and motivation are shared by supervisors. Step 2 - Add a "Before the Innovation" section:

Far too much pressure was generated by supervisors to meet high metrics. -A lot of verbal insults were received by agents every day.

All the employee complaints and stress levels were entirely ignored by the staff.

Negative thoughts were constantly developed by utterly demotivated agents.

Very little psychological support was offered after toxic interactions.

What must be done: Immediate psychological support must be provided to all staff members after a toxic interaction. When a customer has insulted an agent, an automated 10-minute "cool-down" break must be assigned right away. We need to look into human resources data to guarantee that mental health is never completely ignored again.

What should be improved: The cold management style of the supervisors should be improved immediately. They should be trained to offer some genuinely positive feedback and motivation instead of just demanding high metrics. Also, daily wellness workshops should be considered so agents can learn how to manage their emotions before lines get totally full.

What can be done: To figure out a real solution for the constant stress, a new digital reporting system can be implemented. Through this tool, rude clients can be reported easily, and the data can be used to cancel services for reincident abusers. This way, a safer environment can be built for everyone.

Adjustments that migth/could/may be made: To settle on a final strategy, flexible schedules might be made for agents who have been struggling with extreme exhaustion. Furthermore, peer-support groups could be organized during the shifts, so team members can choose either professional counseling or a talk with a colleague. Both options may be used to completely eliminate negativity and bring back motivation. By: Luna Fonseca

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Project Challenge:

Preventing phishing attacks and improving email security in corporate environments.

Create a Process Board

Suspicious emails are detected automatically by AI-based security filters.

Phishing links are blocked in real time before users can access malicious websites.

Security alerts are analyzed immediately by the cybersecurity team.

Employees are trained continuously through phishing simulation campaigns.

Sensitive company accounts are protected with multi-factor authentication to reduce unauthorized access.

Before the Innovation

Phishing emails were opened frequently by employees.

Suspicious links were not identified quickly by users.

Security incidents were reported very late to the security team.

Employee credentials were exposed through fake login pages.

WEEK 3

Before the Innovation

Phishing emails were opened frequently by employees.

Suspicious links were not identified quickly by users.

Security incidents were reported too late to the security team.

Employee credentials were exposed through fake login pages.

Important company information was placed at risk because security awareness was limited.

Improvements and Adjustments

Advanced phishing simulations can be carried out every month to improve employee awareness.

Email security policies should be updated and reviewed regularly to respond to new cyber threats.

Additional monitoring tools might be implemented to detect suspicious user behavior faster.

Andrés Felipe Herrera Rodriguez

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STEP 1 — PROCESS BOARD

1. Highly personalized emails are created for each agency.

2. Program information is explained very clearly and professionally.

3. Follow-up emails are sent after agencies open the messages.

4. Online meetings are scheduled to answer questions and explain the process.

5. Stronger partnerships are developed with high-potential agencies in the United States and Canada.

STEP 2 — BEFORE THE INNOVATION

1. Important emails were frequently ignored by some agencies.

2. Program information was misunderstood during the communication process.

3. Follow-up actions were not completed consistently.

4.Meetings were not scheduled frequently with interested agencies.

5. Partnership opportunities were significantly affected because communication was not engaging enough.

WEEK 6

1. Personalized emails should be created to improve agency engagement.

2. Stronger partnerships must be developed to increase student recruitment opportunities.

3. Communication strategies could be improved to attract more international agencies.

Cristian Daza

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digital Animation and Motion Graphics Process

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digital Animation and Motion Graphics Process

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BEFORE THE INNOVATION

Animations were created manually, so the process was much slower and more difficult.

Files were saved in different places, and sometimes important information was lost.

Communication problems were caused between team members, which made collaboration quite challenging.

Visual effects were added one by one, which consumed a considerable amount of time.

Many creative ideas were limited because advanced digital tools were not used.

Project deadlines were missed because the workflow was not organized correctly.

More digital tools should have been considered to create a more efficient animation process.

MY DIGITAL ANIMATION AND MOTION GRAPHICS PROCESS

First, the main idea and the storyboard are created digitally to organize the animation process more clearly. This step is extremely important because it helps define the direction of the project.

Then, the characters, illustrations, and graphic elements are designed using digital art and animation software. Creative concepts are developed through a highly organized workflow.

After that, the animation is produced with motion graphics tools, and different movements and transitions are added to make the project much more dynamic and engaging.

Next, visual effects, colors, sounds, and details are included carefully to improve the final quality of the animation. These elements create a really attractive visual experience.

The files can be organized automatically in cloud platforms to improve teamwork and communication, making collaboration much easier.

More creative effects and modern animation techniques should be added to make the projects more professional and visually appealing.

Some adjustments could be made during the editing process to improve timing, colors, and visual transitions and achieve better results.

Finally, the video is exported in digital format and shared with clients, companies, or social media platforms.

A final quality review must be done before the project is published or delivered to the client. This final step is absolutely essential to ensure a highly professional result.

Jhon Heyder Sastre Martinez

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Project challenge: Finding a way to organize and reconcile financial data efficiently to reduce manual checking, avoid errors, and support faster decisions.

Step 1 - Process Board

Financial data is really well automatically in one system.

Information is quite efficiently integrated from different sources.

Data errors are detected very quickly by the system.

Reports are generated automatically and clearly.

Decision-making is extremely improved with accurate and complete data.

Step 2 - Before the innovation

Financial data was really disorganized in different files.

Information was quite difficult to integrate between systems.

Too much time was spent really carefully checking and correcting data.

Errors were found very frequently in financial reports.

Important decisions were delayed because data was absolutely inaccurate.

Step 6

What MUST BE DONE: Invoice data must be reviewed before the reconciliation process to avoid errors in financial reports.

What CAN BE DONE:

An automated system can be created to organize invoices and reduce manual work.

What SHOULD BE CONSIDERED:

Standard formats for invoices should be considered so all data is clear and easy to process.

What MIGHT / COULD / MAY BE MADE:

Some changes in the reconciliation process might be made to improve speed and reduce mistakes.

These actions can make the reconciliation process faster and more accurate.

Isabella Galarraga Poveda

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Sustainable gastronomy and waste reduction.

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Sustainable gastronomy and waste reduction.

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On restauration industry according investigation blogs as FoodSight the waste promethium in an hotel of 100 rooms, is about 30% - 40% in morning service (Breakfast Buffet), so in base of a real numbers, food waste is a big problem in the industry.

The big work who cooks can to promote is decrease of food waste using innovative initiatives as the next, I’m going to introduce you.

Keywords context. Next to, I will show you a list of some keywords to introduce you and to make it more understandable.

Amuse-Bouche: Small bite, chef’s courtesy, that is served beginning the service. It does mean “amouse mouth”, The object of this bite is show to the customer the quality of the food, technics and at the same time it works to rotate stock and ingredients near to expired.

Food waste: Food that is not going to be used in the recipe, for example vegetable scraps like leaves and skins.

Transformation: Food could change, depends of cook technics, use and knowledge what chef have about the product.

Step 1: Analyze ingredients that are frequently left over. This helps identify products that can be reused creatively.

Step 2: Create simple and attractive amuse-bouche recipes. They should be really appealing to guests.

Step 3: Use surplus ingredients in these small preparations. This can significantly reduce food waste.

Step 4: Train the kitchen team to prepare amuse-bouche consistently and efficiently. Teamwork is extremely important for success.

Step 5: Ask guests for feedback and improve the recipes regularly. Customer satisfaction can be highly increased through creative presentations.

Using amuse-bouche is a very practical strategy that helps restaurants reduce waste, improve creativity, and offer a better dining experience.

By Luis Osorio.

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quiero una pintura oleo renacentista con  frutas y verduras que se pueden transformar de muchas cosas

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Project Mission: Looking into 5 keys steps to optimize time to send invoices to the accounting software, this will avoid any reprocessing in the accounting functions.

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Optimizing the accounting software in the performing of finances operations

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Optimizing the accounting software in the performing of finances operations

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Step 1 - Process board

1. Invoices are taken and downloaded completely in the file explorer.

2. Invoices are saved in the new folder and renamed really for each file, which is quite shared.

3. The accounting software is opened to proceed the invoices registration.

4. Chec really deep the invoices data before they are totally registered.

5. Invoices are automatically recognized with a completely traceability in the accounting system quite quickly.

Step 2 - Before the Innovation

1. Invoices were utterly forwarded by email and were duplicated sometimes to the file explorer.

2. Invoices were accessed manually the accounting software, entered operations slightly wrong and on certain occasions I did not practice some totally withholding.

3. The accounting software was very slow to open because it did not log out completely and some documents were deleted.

4. Review of invoices in the database was registered incredibly all invoices it took a few hours per week.

5. Invoices records were very well performed, the biggest risks really for process delays and the possibility of an incomplete traceability, which affect the credibility of professional accountants at the end.

Project Work-Week 6

1. The World Office System can be fixed making updates with accurate formulas without errors to speed up the work of totally copying costs.

2. The billing information should be improved with improvements in the spelling absolutely description of the items to avoid confusion for the accountant and the assitant.

3. The integration of the accounting assitants in the team must be done as soon as possible. There will be totally better coordination. Finally, the submission volume will be streamlined so that they will be very fullfilled with the delivery records.

Best Regards,

Diego Fabián Enríquez Betancourt.

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Show Experience Protocol & Experience Coordinator

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Show Experience Protocol & Experience Coordinator

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Project challenge: Improving the Live Show Experience (Solving Lack of Empathy in Logistics Staff)

· Step 1 - Process board

When my innovative proposal is implemented, the live show experience changes in the following way:

1. A dedicated Experience Coordinator is hired to supervise the third-party logistics staff at the venue.

2. A brief hospitality training session is carried out for the security team before the doors open.

3. The "Show Experience Protocol" is shared with the venue managers to establish clear service rules.

4. Fan complaints are sorted out instantly by a digital help desk during the event.

5. Audience satisfaction is measured through a quick QR survey after the performance.

· Step 2 - “Before the Innovation”

Before this innovation was introduced, the concert environment was disorganized and unprofessional:

Fans were treated like numbers instead of guests by untrained venue staff.

The hospitality rider was completely forgotten by the local logistics team during setup.

Important event changes were not communicated in a timely manner to the audience.

Rude security actions were ignored because there was no supervision at the entrance.

Minor inconveniences were turned into public relations crises due to staff apathy.

How does the industry change thanks to this proposal?
With this protocol, live shows improve the quality of their logistics, reduce customer complaints, and ensure that all staff members follow the same hospitality standards.

This increases the satisfaction of the audience and strengthens the reliability of the local music scene and event organization processes.

-Guiovanny Hernández.

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una fotografia de una gran escenario, con luces, laser, gran espectaculo, con una orquesta sinfonica,  gran publico, aforo lleno, en una esquina de la imagen, casi que atras del escenario una persona con audifonos y microfono de diadema y equipos organizando todo el show

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This project fixes a problem where our financial app crashes once a month.

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Step 1 - Process Board

Financial data has to be exactly synchronized automatically across all platforms to avoid mistakes.

System performance must be extremely monitored in real time by highly advanced tools

Minor software errors don't have to be manually fixed because they are instantly resolved by the new server system.

Updated tables must be delivered to internal areas without huge delays.

Valuable working time must not be wasted on server errors by the entire financial department

Step 2 - Before the Innovation

Critical financial reports had to be stopped because they were interrupted by unexpected application crashes.

Source data was updated manually about once a month.

Important system errors were reported very late to the IT department.

A massive amount of productive time had to be lost while waiting for the launcher to restart

Internal workflows were severely delayed by unstable database servers.

What MUST BE DONE: Security protocols must be checked before moving our financial database to protect sensitive company information.

What CAN BE DONE: A basic user guide can be created by our team to help employees understand the new virtual platform easily.

What SHOULD BE CONSIDERED: Extra training sessions should be considered for the financial analysts so everyone knows how to report bugs correctly.

What MIGHT/COULD/MAY BE MADE: Minor adjustments to our reporting deadlines might be made during the first week of implementation to avoid data loss.

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University desk platform by Jennifer Solórzano

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University desk platform by Jennifer Solórzano

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STEPS 5 , 6 y 7 – FINAL PROJECT

STEP 5

The objective is to implement a help desk platform to receive and manage all student requests, reducing response delays.

1. Student requests are submitted through the help desk platform instead of email.

2. Cases are categorized automatically and are assigned to the appropriate department.

3. Students are informed about the status of their requests through automatic notifications.

4. All interactions and updates are recorded in the system, so information is not lost.

5. Student cases are monitored in real time, and unresolved issues are escalated quickly when necessary.

Before the Innovation

1. Student requests were sent by email and sometimes were overlooked.

2. Cases were assigned manually, which caused delays.

3. Students were not informed regularly about the status of their requests.

4. Information was stored in different email threads and sometimes was lost.

5. Student cases were tracked manually, and unresolved issues were escalated late.

STEP 6

Staff members should be trained to use the new platform effectively.

Automatic notifications can be sent to students when their case status changes.

A FAQ section might be added to reduce repetitive inquiries.

Response time goals must be established for each department.

Case reports could be generated monthly to identify service issues.

STEP 7

The help desk platform must be configured before it is launched.

Students have to submit their requests through the platform instead of email.

Staff members have to be trained to use the new system correctly.

Advisors must update student cases regularly to keep information accurate.

Students must receive notifications about the status of their requests.

Departments have to respond to assigned cases within the established response times.

Unresolved requests must be escalated to the appropriate supervisor.

Managers have to review performance reports every month to identify areas for improvement.

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helpdesk de universidad, mujer con mirada amable, sonrisa, diadema puesta de servicio al cliente frente a un computador

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When my idea is implemented:

Employee disciplinary records are checked automatically.

Workers are searched by ID or name in a centralized system.

Reincidences are identified quickly and accurately.

Employee work history is reviewed in real time.

Disciplinary decisions are made faster and more efficiently.

Step 2 – Before the Innovation (Past Passive)

Employee information was reviewed manually.

Disciplinary records were stored in different files.

Previous incidents were difficult to identify.

Important employee data was sometimes missed.

Too much time was wasted during investigations.

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Automated Email Management System For Goverment Entities

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Automated Email Management System For Goverment Entities

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Step 1 — After the Innovation

Step 1

Every incoming email must be registered in the system immediately as soon as it arrives.

Step 2

Each message is routed to the correct department extremely efficiently in real time.

Step 3

All correspondence is recorded and monitored through a shared dashboard. All PQRS requests should be answered within the legal deadline established by Colombian law consistently and effectively.

Step 4

An automatic acknowledgment is sent to every citizen who writes to the entity. The status of any correspondence can be tracked easily in real time through the shared dashboard.

Step 5

Legal deadlines are met consistently because no email is left unattended, resulting in a significantly more reliable process.

Step 2 — Before the Innovation

Problem 1

Emails were processed manually by a team of only two people, making the process extremely slow and inefficient.

Problem 2

No tracking ID was assigned to incoming messages, making follow-up considerably more difficult.

Problem 3

Important correspondence was frequently forgotten and left without a response.

Problem 4

Emails were duplicated — the same message was answered twice by different officers, creating significant confusion.

Problem 5

Legal deadlines were regularly missed because problems were not documented anywhere, resulting in seriously affected service quality.