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7.22 am

I entered work using a fingerprint scanner.

I made a promotional video to attract the attention of customers to come and get treatment at Bakawali spa.

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Assalamualaikum and greetings, my name is Nurhairunnisa binti Hairul Nizam. I am a Bachelor of Entrepreneurship (Wellness Entrepreneurship) student with Honors from Universiti Malaysia Kelantan (UMK). I underwent industrial training at Syarikat Bakawali Spa in Taman Universiti, Johor Bahru for 16 weeks. Officially, I have started my training on March 17, 2024 and will end on July 4, 2024.

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BORANG AKUAN LEPAS TANGGUNG OLEH PELAJAR YANG MENJALANI LATIHAN INDUSTRI

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BORANG PERAKUAN MENJALANI LATIHAN INDUSTRI

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SURAT KELULUSAN DAN PENGESAHAN MENJALANI LATIHAN INDUSTRI

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SURAT PERMOHONAN MENJALANI LATIHAN INDUSTRI SAS

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Borang Maklum Balas Daripada Syarikat Latihan Industri

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BORANG MAKLUM BALAS PERMOHONAN MENJALANI LATIHAN INDUSTRI

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8.50 a.m

On the first day I underwent industrial training at the Bakawali Spa company. I was instructed to look at Bakawali Spa's social media posts to find out how to make a marketing poster according to the style set by the spa.

My next task was to create a marketing poster based on the information provided by the company and using Bakawali Spa's social media as a guide. Among the applications used as a guide are "Instagram" and "Facebook".

I started the task of making a poster by using the applications that are often used by this company, which are the applications "Adobe illustrator" and "Adobe photoshop".

I learned how to use this application based on youtube as a guide to use this application. However, due to lack of understanding of how to use this application, I was allowed to use the application that I often use to make posters, which is the "Canva" application. I was able to prepare posters easily and quickly and was able to use the knowledge I had at university.

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8.00 a.m

I made corrections to the poster according to the comments given by my industrial supervisor, Puan Haini.

Next, I was given the task of creating a "Tiktok" account for the Bakawali Spa company. Before I create an account I search whether or not there is an account for this company. After doing some searching I found an existing tiktok account belonging to this spa.

I improved the existing tiktok account such as changing the password, creating a name for the tiktok account.

Then, I was instructed to go to the spa to get to know the spa. In addition, I was also tasked with identifying the treatments provided at this spa. I was also tasked with taking pictures of the spa scene, treatment rooms, machines as well as some videos to be used as tiktok content.

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8.17 a.m

I am sending the edited video to confirm whether it is suitable or not.

I was introduced to a punch card machine that uses a finger print as a time recorder for entering and leaving work.

I was given an assignment to make 2 posters as an exercise to improve my creativity.

I am looking for the latest tiktok content ideas that can add customer appeal to this spa.

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8.15 a.m

I entered work using a fingerprint scanner.

I made a new marketing video and posted it on Bakawali Spa's tiktok account.

I was directed to open the Living Active wellness shop Instagram account, which is the account of the products sold at this spa, to get to know the theme of the poster set by this spa.

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8.00 am

I entered work using a fingerprint scanner.

I was given training to make posters related to Bakawali Spa products based on posters on Living Active Wellness Shop's social media.

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7.55 am

I entered work using a fingerprint scanner.

I submitted a poster assignment given by my industry supervisor that was given last week.

I'm looking for an idea to make a promotional video on tiktok.

I made a spa promotional video.

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7.49 am

I entered work using a fingerprint scanner.

I created a tiktok account for the products sold by this spa by putting the brand of this product which is Living Active Official.

I learned how to open a tiktok shop account through a video on youtube.

I made posters and made videos to promote the products of this spa

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8.56 am

I entered work using a fingerprint scanner.

Select pictures on Living Active Wellness Shop's Instagram and Facebook to place on Tiktok Shop.

I edited the poster to be placed on the Tiktok Shop.

I explained how this Tiktok Shop is operated to Puan Haini as my industry supervisor. I also referred to my supervisor regarding important documents requested by Tiktok Shop.

I was assigned to enter the product picture along with the price set in the Tiktok Shop.

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7.40 am

I entered work using a fingerprint scanner.

I put pictures and descriptions of the products I want to sell in the Tiktok Shop.

The products sold at this spa require application qualifications on tiktok because the products are health products. When I made my application I faced various problems because I had no experience in this field.

I looked for a solution on Youtube by looking for videos related to the problem i was facing.

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7.59 am

I entered work using a fingerprint scanner.

I put pictures and descriptions of the products I want to sell in the Tiktok Shop.

I helped Puan Mas as an accountant in this company by calculating the total sales for these two spa branches.

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7.44 am

I entered work using a fingerprint scanner.

I entered the product list with prices in the TikTok shop

I helped Puan Mas calculate the total sales of these two spa branches and separate the total products and total services and payment methods.

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8.20 am

I entered work using a fingerprint scanner.

I helped Puan Mas calculate the total sales of these two spa branches and separate the total products and total services and payment methods.

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8.06am

I entered work using a fingerprint scanner.

I helped Puan Mas calculate the total sales of these two spa branches and separate the payment methods for sales in January and February.

I took a picture to put on TikTok shop

I put pictures and descriptions of the products I want to sell in the Tiktok Shop.

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8.07 am

I entered work using a fingerprint scanner.

I am asking for information about this product in terms of size, product weight to be posted for online product sales.

I put pictures and descriptions of the products I want to sell in the Tiktok Shop.

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7.36 am

I entered work using a fingerprint scanner.

I put pictures and descriptions of the products I want to sell in the Tiktok Shop.

I helped Puan Mas calculate the total sales of these two spa branches and separate the total products and total services and payment methods for March Sales.

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8.22 am

I entered work using a fingerprint scanner.

I helped Puan Mas calculate the total sales of these two spa branches and separate the total products and total services and payment methods for March Sales.

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7.50am

I entered work using a fingerprint scanner.

I put pictures and descriptions of the products to sell in the Tiktok Shop.

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Holiday in conjunction with Hari Raya Aidilfitri.

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Holiday in conjunction with Hari Raya Aidilfitri

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Holiday in conjunction with Hari Raya Aidilfitri

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Holiday in conjunction with Hari Raya Aidilfitri

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Selamat hari raya idul fitri sosial media (Facebook Post)

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Holiday in conjunction with Hari Raya Aidilfitri

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Selamat hari raya idul fitri sosial media (Facebook Post)

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Holiday in conjunction with Hari Raya Aidilfitri

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8.31 am

I entered work using a fingerprint scanner.

I explored the settings on Tiktok to fill the required information in the Tiktok Shop.

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7.10 am

I entered work using a fingerprint scanner.

I explored the settings on Tiktok to fill the required information in the Tiktok Shop.

I learned about delivery on Tiktok Shop through Tiktok academy.

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7.24 am

I entered work using a fingerprint scanner.

I explored the settings on Tiktok to fill the required information in the Tiktok Shop.

I learned about payment method on Tiktok Shop through Tiktok academy.

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7.49 am

I entered work using a fingerprint scanner.

I learned about voucher, coupon and discount on Tiktok Shop through Tiktok academy.

There are some parts that are difficult for me to understand, I refer to a video on Youtube from someone who is an expert on Tiktok Shop, this can add to my understanding of Tiktok Shop.

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7.24 am

I entered work using a fingerprint scanner.

I learned about live stream on Tiktok Shop through Tiktok academy.

I also try live streaming to recognize and learn how to handle live streaming.

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7.30 am

I entered work using a fingerprint scanner.

I learned more about the shipping, discount, voucher and promotion tool in Tiktok through the Tiktok academy.

I report to my supervisor Mrs. Haini regarding my progress in setting up a tiktok shop account for this company.

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7.30 am

I entered work using a fingerprint scanner.

I learned more about taxes, fees and payments as a seller imposed by tiktok through the Tiktok academy.

I know more about discounts, vouchers and promotional tools funded by Tiktok through Tiktok academy.

I tried making product purchases on the tiktok store I developed to test how the results would be.

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7.20 am

I entered work using a fingerprint scanner.

This company's Tiktok Shop has a little problem where the items that want to be posted are not picked up by the courier because the courier comes at the end of office hours.

I reported this problem to my supervisor and my supervisor asked me to find the cause and solution for this problem.

I checked the delivery arrangement in terms of time and day but it is not specified in Tiktok academy.

I took the solution by emailing the courier and sending a complaint to Tiktok.

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7.11 am

I entered work using a fingerprint scanner.

This morning I reported the solution I used along with the response from the courier and Tiktok.

My supervisor Mrs. Haini asked me to change the delivery method from waiting for the parcel be picked up by the courier to delivering the parcel to the nearest courier center. The purpose is to avoid negative responses from customers and maintain the performance of Tiktok shop for this company.

I check for canceled orders whether the refund has been given back to the customer.

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7.24 am

I entered work using a fingerprint scanner.

I made a promotional video to attract the attention of customers to come and get treatment at Bakawali spa.

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7.51 am

I entered work using a fingerprint scanner.

I made a promotional video to attract the attention of customers to come and get treatment at Bakawali spa.

I sent the edited video to my industry supervisor Mrs. Haini to review and comment on the video.

I uploaded the video to this company's Tiktok account.

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Public holiday in conjunction with labor day.

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8.00 am

I entered work using a fingerprint scanner.

I made a promotional video to attract the attention of customers to come and get treatment at Bakawali spa.

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7.51 am

I entered work using a fingerprint scanner.

I made a promotional video to attract the attention of customers to come and get treatment at Bakawali spa.

I sent the edited video to my industry supervisor Mrs. Haini to review and comment on the video.

I checked the Tiktok Shop Seller Center to see if the money from the sale of the item has been deposited into the account.

My industry supervisor asked me to make a more interesting video using the staff at the spa.

I learned how to manage Facebook and Instagram Ads.

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8.15 am

I entered work using a fingerprint scanner.

I'm helping my industry supervisor find a way to add people to be admins on this spa's Facebook pages.

I'm looking for ideas to make content on Tiktok to be more interesting.

After I finished making the outline of the idea and dialogue, I asked my industry supervisor to check whether the idea was interesting or not to be used as content on Tiktok.

After I got approval from my industry supervisor regarding the video, I proceeded to the spa to conduct a recording session with the staff at the spa.

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7.24

I entered work using fingerprint scanner.

I edited the video that was recorded yesterday.

I learn how to link Facebook page with Instagram.

I sent the edited video to my industry supervisor Mrs. Haini to review and comment on the video.

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7.22 am

I entered work using a fingerprint scanner.

I got a task to create a marketing poster based on the information provided by the company.

I upload review videos on all social media platforms of this spa.

Corrected the price of spa services on Google to make it easier for customers to refer to the set price.

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Hari Raya feast with all the staff of Bakawali Spa and Living Active Wellness Shop.

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7.22 am

I entered work using a fingerprint scanner.

I helped Puan Mas calculate the total sales of these two spa branches and separate the total products and total services and payment methods for March Sales.

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7.35 am

I entered work using a fingerprint scanner.

I made a poster about the Eid feast to be posted on Bakawali Spa's social media.

I made a flyer for Living Active Wellness Shop products.

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7.36am

I entered work using a fingerprint scanner.

I made a flyer for Living Active Wellness Shop products.

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7.24am

I entered work using a fingerprint scanner.

I made a flyer for Living Active Wellness Shop products.

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7. 41am

I entered work using a fingerprint scanner.

Read a journal related to the benefits of turmeric and black pepper to humans.

I made a flyer for new Living Active Wellness Shop products.

I sent the results of the flyers I had made to my industry supervisor to be commented on for improvement.

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I participated in a meeting with all the bakawali spa staff together with my industrial supervisor at bakawali spa.

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7.28 am

I entered work using a fingerprint scanner.

I made improvements to the flyer for the new Living Active Wellness Shop products.

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7.41 am

I entered work using a fingerprint scanner.

I went to the spa to make a video for TikTok content.

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11.00 am

I work at the spa.

I went to the spa to make a video for TikTok content.

I filmed a video of the treatment services provided at this spa.

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Public holiday in conjunction with Wesak Day

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7.10am

I learned how to book spa appointments for customers.

I edited the video that was shot at the spa while I was at the spa.

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7.20am

I entered work using a fingerprint scanner.

I made a promotional video to attract the attention of customers to come and get treatment at Bakawali spa.

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7.15am

I entered work using a fingerprint scanner.

I made a promotional video to attract the attention of customers to come and get treatment at Bakawali spa.

I look for new ideas in preparing posters and videos for products to be released and launched.

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7.00am

I entered work using a fingerprint scanner.

I made a promotional video to attract the attention of customers to come and get treatment at Bakawali spa.

I sent the edited video to my supervisor to get comments for improvements before posting on social media.

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7.00am

I entered work using a fingerprint scanner.

I went to the spa to make a video for TikTok content.

I filmed a video of the treatment services provided at this spa.

I uploaded the edited video to this spa's social media account.

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7.08am

I entered work using a fingerprint scanner.

I edited the video that was shot at the spa while I was at the spa.

I upload the finished video into the spa's social media.

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7.20am

I entered work using a fingerprint scanner.

I edit videos to be used as content on social media.

I uploaded the edited video to this spa's social media account.

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Public holiday in conjunction with the Yang di-Pertuan Agong's Birthday

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7.20am

I entered work using a fingerprint scanner.

I created a poster for a pre-launch product by an active health store.

I uploaded the edited video to this spa's social media account.

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7.25am

I entered work using a fingerprint scanner.

I went to spa to shoot a new video for the TikTok content.

I uploaded the edited video to this spa's social media account.

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7.00am

I entered work using a fingerprint scanner.

I sent my artwork to my supervisor industry for comment.

After i get the comment, i try to remake new artwork.

I uploaded the edited video to this spa's social media account.

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7.10am

I entered work using a fingerprint scanner.

I am making my artwork based on the comments given by my industry supervisor.

I uploaded the edited video to this spa's social media account.

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7.20am

I entered work using a fingerprint scanner.

I sent my new artwork to my industry supervisor for comment.

After getting comments and approval, I post the content on the company's social media.

I uploaded the edited video to this spa's social media account.

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7.05am

I entered work using a fingerprint scanner.

I went to spa to shoot a new video for the TikTok content.

I uploaded the edited video to this spa's social media account.

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7.11am

I entered work using a fingerprint scanner.

My job today is to edit the bakawali spa brochure.

I cut the printed promo paper to distribute to the public.

I uploaded the edited video to this spa's social media account.

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7.11am

I entered work using a fingerprint scanner.

I continued my task of editing the bakawali spa brochure.

I sent the finished artwork to my supervisor.

I edited the video that was already shot at the spa.

I sent the edited video to my supervisor.

I uploaded the edited video to this spa's social media account.

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7.35am

I entered work using a fingerprint scanner.

I uploaded the video to this spa's social media account.

I continued my task of editing the bakawali spa marketing video.

I sent the edited video to my supervisor.

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Public holiday in conjunction with Eid al-Adha

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Gold Illustrative Happy Eid Al-Adha Mubarak Facebook Post

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7.16am

I entered work using a fingerprint scanner.

I made a flyer for Living Active Wellness Shop products.

I upload the video to this spa social media account.

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7.16am

I entered work using a fingerprint scanner.

I upload the video to this spa social media account.

I continue to create flyers for Living Active Wellness Shop products.