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Advice for Successful Interactions with Customers

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Advice for Successful Interactions with Customers

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Located in Mesa, Arizona, American Weapons Components provides a wide range of parts for the construction of firearms. One factor in the success of American Weapons Components is its commitment to customer service, with the company CEO often engaging in direct conversations with customers to ensure they have everything they need.

Here are a few tips for more successful interactions with customers:

1. Do not interrupt. While you may have the answer to a query on the tip of your tongue, you should always allow customers to finish what they are saying. Interruptions demonstrate an unwillingness to engage fully with customers.

2. Avoid jargon. Not all customers have familiarity with the industry-related lingo, so speak in terms the layman can understand. If you must use a technical term, make sure you explain it fully to avoid confusion.

3. Apologize. If customers have a genuine issue related to a mistake your company has made, be accountable and apologize. In most cases, taking ownership of the issue defuses the customer’s emotional response, allowing you to work together to find a solution.

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American Weapons Components is a customer-focused manufacturer and provider of gun parts that enables buyers to assemble a range of firearms, including Glock-style, AR-10s, and AR-15s. In addition to gun parts, American Weapons Components also sells a useful collection of tactical gear, including the three items listed below.

1. Plate carriers. A plate carrier is a type of body armor worn as a vest that helps prevent gunshot wounds. Though they’re typically worn by individuals in their professional capacities as police or the armed forces, civilians are able to buy them as well. Many also come equipped with compartments for MOLLE pouches.

2. Tactical slings. Slings are straps used to support larger rifle-style firearms. They come in a variety of styles to support a variety of uses, including carry straps, shooting slings, patrol slings, two-point slings, and three-point slings.

3. Tactical belts. Tactical belts further help gun users support the weight of their weapons by redistributing the carry weight of ammunition to the hips. When choosing a tactical belt, gun owners typically consider factors like the product’s width, rigidity, materials, and buckle to select the option that best suits their needs.

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American Weapons Components | Crunchbase

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American Weapons Components Inc. is proudly dedicated to serving millions of firearms owners and enthusiasts nationwide.

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AWC - 80% Lower Receiver | AR-15 80 Percent Lower

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From our 80% lower receiver to our line of kits, custom Kydex, compensators, and more, AWS has everything you need to create a firearm that performs to your needs.