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BORANG A DAN LAPORAN MAKLUMAT MAJIKAN

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https://youtu.be/9APlIIhUOWo

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BMC ROMPIN BEACH RESORT

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Meet  Puan Faridah (Executive Secretary). Looking around the resort to recognizes the surrounding of resort.

Meet with General Manager (Tuan Danial Abdullah) and Sale Manager ( Encik Syamsul) for briefing about the Rompin Beach Resort.

Help Puan Faridah to arrange the personal files of resort's staff, check overtime claime of staff, tidy General Manager's room and help Puan Atikah (Purchasing Supervisor) counting the grocery stocks at the kitchen.

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Listen briefing from Puan Lily that the leader of housekeeper. Then, clean the hotel and chalets rooms with a group of member for guest who had check out. Learn the technique to make sure the room ready for next guest.

Greeet the guest and check the list of check in and check out room. Learn how to communicate with the guest at receptionist department and key in data participants for travel to Island Tioman. Learn how to fax the document (packages) to another company.

Cleaning cafe area. Gain knowledge about the system of F&B and how to serve to the guest and learn how to make receipts for customers. Furthermore, learn how to setting the place for events (family event or business event).

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Listen briefing from leader housekeeper. Then, check the list of check out and and check in. Clean chalet rooms which is the room that guest check out yesterday. After that, send the stuff that customer request and count the stuff at the housekeeping's store.

Clean F&B's store. Furthermore, serve the food for boss and VIPs. Clean the buffet at food area and also the table that used by guest.

Meeting with Encik Syamsul and other staff about the weekend events for school holidays.

Learn how the office management manage the customer service and check daily punch card of staff.