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Schedule Media Services for support prior to session and test connections w regional campuses.

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Technology Failures - Solutions (1) utilize IT services to ensure things begin smoothly, (2) have a back up plan or alternative to use if original technology plan fails, such as recording, traditional phone call, etc. (3) encourage students to come to a centralized location to participate in a group and connect with others (4) expand IT services to include after hours and on-call

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Use hand mics for questions.

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Ask Media Services or Dustin Martin in MCW-IS for hands on training of new tech in Hub.  Use Polycom enabled rooms for regional campus participants.  Live stream is delayed.  Repeat questions.

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iOS padlet free? Or Mcw subscription?

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Technology: How to manage technical issues when you don't have an IT resource immediately available, you are presenting, and you are pressed for time.  Any suggestions?  I don't feel like I've had enough training in the tools we use to be effective at trouble shooting on my own.

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When should we use Polycom vs. WebEx?

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Technology Failure - Challenges (1) students quickly give up, opt to watch recording or get material elsewhere, (2) instructors have limited time to deliver and must forge on, even without technology (3) anonymity discourages engagement, human interaction and connections

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It's hard to keep remote learners engaged.

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Challenge: Sound

Every room is different. Hard to know what is being picked up and what isn’t.

Tech needs vary based on type of session and multi-use rooms make tailoring the technology very difficult

Check in by facilitator at the start to check volume is essential - but challenging when they don’t get a response other than thumbs up from remote sites

Hard to have an organic conversation while keeping everyone on microphone

What is optimum to one person isn’t to another - how do we find a common ground?

We need wireless microphones for every table when small groups are being used in spaces like the Alumni Center

We haven’t established or communicated appropriate ground rules for MCW distance communication to get everyone on the same page. That needs to be done.

We might need to do another needs assessment to see what people want and need with our distance communication (what do you want/need to see? Hear?)

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I'm posting a comment from WEston.

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Re: disengagement:  more concerns than answers ... recognize that lecture attendance is low at times- low engagement generally compounded by distance learning; the few students attending may not want to be called out.  We like the option of padlet anonymous questions.  It would be helpful to bring distance students into this problem solving effort.

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Often it’s too late to troubleshoot when issues do come up, so people just keep going. Feels discouraging and disrespectful but don’t have a better solution on hand.

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How do you engage people who don’t want to be visible?

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-Not showing your face during meetings- lose out personal cues
People will pull out if they don't feel included. -Misinterpret comments. -Some people aren't there or are watching recordings later.   -Feel disconnected from the main campus or other campuses especially if you don't go visit the other sites in person

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Not knowing what tech tools belong to each campus student body can lead to using "lowest barrier " technlogy instead of the optimal one.

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I want to make the most of available technology, but want to use it effectively and use what really works as opposed to technology for techs sale

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Yes, Free for educators if you use your .edu email address

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How do we include people from various locations so everyone feels they are a valued part of the session/meeting?

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With distance learning, it's more difficult to engage students who are not physically in the room with you. Strategies?

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Please feel free to post/comment on some of the challenges you've faced in teaching across campuses...

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