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i just would to know how to apply to internship at st regis please

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6.2.2017 MONDAY (WEEK 1)

Nabihah Junaidi
2yr
6.2.2017 MONDAY (WEEK 1)
I'm starting my day by taking a shuttle from staff quaters to the hotel. Before we start working, they provide the breakfast for the staff at the cafe. 
At 9am, I report myself to Human Resourse Department and a warm welcoming from Human Resourse Executive, Puan Azlinda. She also introduce me to Mr. Saral who is the Training Manager and Mr. Nara, Director of Human Resource. Actually I was assigned to Human Resources Department that are focus on employee welfare, admin task, events and so on.

I also got my name tag, note book and some other stuff. Mr Saral guide me to other department and introduce me to all the stuff. He also give some task for me to do on my first day.

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Hi,Nabihah . Thank you for sharing your experience at St. Regis in the padlet. It makes me know a bit more about St. Regis and would

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BORANG C : PENILAIAN PRESTASI PELAJAR OLEH PENYELIA INDUSTRI

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BORANG C : PENILAIAN PRESTASI PELAJAR OLEH PENYELIA INDUSTRI

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borang semakan penyelia latihan industri

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Today was my last day at St. Regis Langkawi. I hand over my task to my colleague before I'm going back. I need to do clearance which are I need to return back my name tag and pride pin. I also need to complete my Intern Training Profile form in order to received my certificate.

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AAW Day 4
I need to help them to prepared for barbecue(BBQ) for staff at the staff quarters. This also one of the activity for AAW Day 4. They appreciate all the staff by doing this activity after all of their hard work.

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AAW Day 3
Cluster committee gotong royong was held at Habour Park, Langkawi. All the representative staff from The St. Regis Langkawi, The Westin Resort & Spa, The Andaman and so on. By joining this activity, all the staff can know each other and also can make sure that the area was clean.

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AAW Day 2
Zumba fitness session with the trainer from outside. I really enjoy the zumba fitness with the staff that join it. Before the zumba fitness session start, I have prepared some apple and water for the participant. It was held at the guest parking area in The St. Regis Langkawi

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Associate Appreciation Week(AAW)
Today, Marriott was celebrate 90 years opening. So that all Marriott hotel from all over the world are celebrating Associate Appreciation Week(AAW). AAW have been launching at Astor Ballroom, The St. Regis Langkawi. We start the day by warming up with Mr. Siri, Recreation Manager together with Mr. Thomas, General Manager. After that, we doing some activity which is mini game. I have join all the game with the staff and we really enjoy the day.

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Morning briefing with HR team before start our work. Today I need to check all the information of the Indonesian students before I submit into the ESD system. I need to complete this task by this week and make sure all the application have been submitted.

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I have been assist by Puan Linda to learn about the system that usually be used by HR department. I also help her to find the information that she need. Besides, I need to arrange the personal files of the resign staff.

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After morning briefing, all staff member continue their work. I check the internship students's list to make sure that all the students have received their Training Profile Form and also they already sign all the form that we provides.

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I continue my task which is application form of intern students. I log in in ESD system again upload the document that we have been received by them. I also put all the hard copy documents in files for future use.

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I'm doing my daily task which is updating the personal files of the staff. I also clean up the HR office and also the Training Rooms. Me and my colleague need to update the notice board to give an information to the staff.

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Today I need to check all the information of the Indonesian students before I submit into the ESD system. I need to complete this task by this week and make sure all the application have been submitted.

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We having a gotong royong at the Staff Quarters. The St. Regis staff that stay at quarters are join gotong royong to clean up our quarters area.

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I also put the resignation file of the staff in the box so that we can know which personal files of the staff that still active or already resign. I do some filling for the documents that we have been received for this weeks.

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All the staff including the trainee having a Town Hall Meeting to celebrate the staff on their hardship work, present statistic of the hotel for a month and the best part is we celebrate the birthday together. Director of Human Resource, Mr Nara and General Manager, Mr Thomas present their part in the meeting. They also some appreciation by giving an award to the selected staff every months.

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After morning briefing, I need to prepared benefit table. This benefit table represent the benefit that all the staff will receive according to their level which is level 1 until level 10. I need to put all the information in the right column

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I need to distributed the certificate and also the card of the staff that join the First Aid Programme. They have received the certificate and card so that I need to make sure that they receive it.

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I check the Northern Corridor Implementation Authority(NCIA) programme files.

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I have prepared the certificate for Northern Corridor Implementation Authority(NCIA) programme students. They already complete the programme but did not received the certificate yet.

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Public Holiday (Labour Day)

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I do some filling for the documents that we have been received for this weeks. I also put the resignation file of the staff in the box so that we can know which personal files of the staff that still active or already resign.

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There were 20 students from Indonesia who are willing to do their internship at The St Regis Langkawi. So I need to register their name in the system before we submit the application.

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My task today is updating the information of the new joiner students from Indonesia into the system.I am using Expatriate Services Division (ESD).  The Expatriate Services Division (ESD) is the first point of contact for companies who wish to employ eligible expatriates. All companies will need to register with the ESD as a first step. Actually, The Expatriate Services Division (ESD) is under the Immigration Department of Malaysia that was established to provide efficient, effective and innovative services for expatriates and companies to submit expatriate related immigration matters. This one-stop centre with customer-centric approach enables the expatriate applicants to deal with immigration matters without having to go to different divisions to obtain different permits or pass.

There were 20 students who are willing to do their internship at The St Regis Langkawi. So I need to register their name in the system before we submit the application.

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Public Holiday (Isra' Mikraj)

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Public Holiday (Pertabalan Yang Di-Pertuan Agong)

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Committee members outing at Tuba Island, Langkawi. We have been reward for our hard work for staff party.

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Northern Corridor Implementation Authority(NCIA) programme is one of the programme that have been implement in The St. Regis Langkawi. I need to do some correction of the form because there are some mistake on the form. I also need to get all the students of NCIA sign on their payslip.

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After morning briefing with HR team, I continue updating the personal files of the staff. Today, I complete updated the personal file more than usual. I also need to show it to Puan Linda so that she can check all the file that I have been completed updated.

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I do some filling for the documents that we have been received for this weeks. I also put the resignation file of the staff in the box so that we can know which personal files of the staff that still active or already resign.

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I'm doing my daily task which is updating the personal files of the staff. I also clean up the HR office and also the Training Rooms. Me and my colleague need to update the notice board to give an information to the staff.

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I learn how to open new personal file for new hire staff. Puan Linda assist me how to prepared the form that they need to sign. We also need to update the personal profile of new staff in the system. Besides, I also do some filling for the documents that we have been received.

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Me and my team arrange the prizes that we received from the supplier. We numbering the prizes and put the number on the prizes. On afternoon, second round of lucky draw have been held at Staff Cafe to give all the balance prizes.

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Today, HR team still received the sponsor from the supplier even our staff party already held on last night. I just need to update the list of the prizes for our second round of lucky draw.

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Today all the staff will enjoy the Staff Party. This is our first party of the hotel since the hotel is still new and just launching the opening last year. The theme of the night is Rockers Night.

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Today we already do the preparation for staff party. All the committee members are doing their task to make sure our staff party are are running smoothly. We also do the rehearsal and decorate the Astor Ballroom. I need to make sure that all the sponsorship items that have been received are in the list.

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Today I need to prepared new sponsorship letter seeking for sponsorship from suppliers. This letter was regarding to the Staff Party event. I sort out the list and find their email address. This is the last batch of sponsorship letter that I need to prepared before upcoming Staff Party.

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Today, we having our last meeting for Staff Party which is eighth meeting. As usual we have discuss about the progress. They also want to to follow up about the sponsorship from the hotels and supplier. I presented about the list of the sponsor that we have been received and collected. Other member also presented about their task.

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Me and some of the staff from St.Regis Langkawi having gotong royong to help The Andaman, A Luxury Collection Resort, Langkawi to clean up The Anak Datai Island.
7 of the representative from St. Regis Langkawi went to the island to clean up the rubbish.

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I need to prepared new invitation card because some of new intern did not received the card. This is because previously their name are not in the list because they still new in the hotel. After that, I distributed the card to the representative of the department.

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After morning briefing with HR team, I continue updating the personal files of the staff. Today, I complete updated the personal file more than usual. I also need to show it to Puan Linda so that she can check all the file that I have been completed updated.

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Same as last month, today all HR members come early in the morning because we have an Appreciation Day for staff. We need to make sure that We prepared some food for the staff for morning and afternoon shift. We need to welcoming all the staff that come to work by giving them the food that have been provided. We also having a banquet table for them to eat and taking some photos.

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I need to prepared minutes meeting for yesterday meeting which is seventh meeting. The meeting need to be done today before I submit it to my boss and email it to committee members.

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Today, we having seventh meeting of staff party. As usual we have discuss about the progress. They also want to to follow up about the sponsorship from the hotels and supplier. I presented about the list of the sponsor that we have been received and collected. Other member also presented about their task.

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Today my task is to print out the invitation card for all the staff that working at The St Regis Langkawi including internship students and outsources workers. I need to write their name on the card one by one based on the list name of the staff that still active on this month.
After that, all the card have been distribute to the representative of every departments to make sure that all of them received the card.
I also put the card on the notice board so that all of them alert and be prepared to attend the party on that day.

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Today, I need to finalise the poster picture of the invitation card. I need to make sure all the information are correct. I also print out the staff and internship students name and make sure that all the name are there. I arrange the name according to their department so that it will easy my work to distribute the card.

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After morning briefing, I got some task from HR Executive, Puan Azlinda. She assist me to prepared a Memorandum of Understanding between The St Regis Langkawi with an Indonesian's Institute about the internship. I also prepared Letter of Offer and Letter of Invitation for the institute. I need to do it properly because it involved both parties. There was 20 students from both institute that want to do their internship here.

I also prepared sixth minutes of meeting for Staff Party. As usual, I prepared the minutes based on the noted that I have jot down from yesterday meeting. I need to prepared it as soon as possible because the next meeting will be held on 28.2.2017, Tuesday. I also updated the prizes list for staff party because we keep receiving the parcel from the supplier.

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As usual every Wednesday, I need to attend meeting with the committee. Today is sixth Staff Party meeting. We have discuss all the task that have been done and I also already done my task job. I write down all the information to put in the minutes.

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I already complete to update all the personal files. The personal files have been update by numbering them according to the tittle. I need to male sure that personal files of new staff that have been hire will be update once they alreay start working.

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I'm prepare fifth minutes meeting of staff party. Even I'm not attend the meeting that was held on 17.3.2017, but I still need to complete my task regarding to the minutes meeting.
As usual, I need to update the personal files of the staff. I have label the numbering of the file

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I'm not feeling well. I'm not going to work and get MC from doctor. I need to get some rest.

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I'm preparing the name tag of part timer for LIMA event. The St. Regis need the part time workers to make sure the business run smoothly. I have prepared 40 name tag for them and I need to make sure that they receive the tag on the day they are coming.
My boss, Mr. Nara give me a task to do a summary about the upcoming event which is Associates Annual Dinner on 10 April 2017. I need to put all the important information to make sure that all of them get the information.

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As usual,every month The St. Regis Langkawi will having a Town Hall Meeting. In this meeting, we have been presented by the Ganarel Manager and Director of Human Resources about the hotel activity and achievement. The selected employee also received their reward.

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Today, I need to check the bill for food testing yesterday and open the petty cash for that. I also have collected all the Food Testing Form from the committee. Plus, I need to summarise all the comments and come out with the result. This is because it will be easy for the committee to discuss about the quality of the food in the next meeting.

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As usual, after the meeting I need to prepared minutes of meeting. I have done the minutes before I'm going back because the committee need to received the minutes by today. I also reply the email from the sponsorship because some of them already courier their parcel.

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HR Department receive a courier from the supplier for our Staff Party lucky draw. I need to record all the items that we have received to make sure that the prizes for the event will be keep safely. I also make a master list for the prizes, so that we can know which supplier who are support our upcoming event.
I'm seeking for sponsorship from supplier by using email, so that I have to check my email to know whether they reply our email or not. I also need to followup with them

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I received an email from Administration Executive, Ms. Irene regarding to sponsorship for Staff Party. She sent a list of hotels under Marriott and I need to prepared letters seeking for sponsorship from them. I sort out the list and find their address and also their contact number and email address.
I list down the menu for Staff Party upcoming event and also having a discussion with a supplier guy about the food. I need to confirm with him about the menu and also the budget of the price during the event.

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Morning briefing with HR team to discuss about our work progress. Then I need to prepared minutes meeting of yesterday meeting. I already know the format for minutes meeting because last time I already prepared the first minutes and my boss already check it. I need to make sure that the minutes can be done before the next meeting on next Wednesday.

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Second staff party meeting was held to discuss about our Annual Associates' Dinner celebration in order to recognition of the associates' contribution and dedication towards the hotel success. All the committee members had attend the meeting today to make sure our upcoming dinner running  smoothly. The committee decided to have Rockers Night theme during that night. I jot down all the proposed during the meeting to ensure that all the important information that have been disscuss will be in the minutes. This will be easy for me to prepared the minutes if I got all the information.
During night, we have badminton tournament at SJK(C) Chung Hwa, Langkawi. The tournament is between the house which are Blue, Yellow, Orange and Green house. It was a very good activity because it can built a good relationship between the staff.

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Today all HR members come early in the morning to prepared something for the staff as an appreciation for their work. We call it Welcome To Work. We prepared some food for the staff for morning and afternoon shift. We need to welcoming all the staff that come to work by giving them the food that have been pack by us. We also having a banquet table for them to eat and taking some photos. By having this activity, the staff of St. Regis Langkawi can feel some appreciated for their hard works to the hotel.

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I  open new personal file for new hire staff. Puan Linda assist me how to prepared the form that they need to sign.
I also call the house captain for meeting with Mr. Nara, Director of Human Resources for next week event.

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After having a briefing with the team, I start doing my task by checking the keys of male and female lockers. I change the old tag of the key with the new one, so that it easy for us to find the key. I need to record the locker's number that change the key without permission.
I also continue update the National ID of the staff in the system. I have target to complete this task in 3 days.

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As usual, Mr Nara having a briefing with the HR team. We discuss all the tast that have been done and task that need to be complete on that day.
From my side, I need to update the National ID of the permanent staff from the system. There are 250 staff from various department in the list. I also can learn how to used the system to update the status of the staff whether they still working,transfer or terminate to other hotels.
I also need to follow up with the representative of the departments to ensure that return back the list name of staff that already received their medical card.

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My boss, Mr. Nara want me to attend a meeting with the committee for the Staff Party on 14.4.2017. I need to jot down all the information that have been discussed for the party. Actually it was a big event because all the permanent staff and intern students will attend to the party on that day. Besides, I also can get acquainted with the staff in the meeting. The next meeting will be on 22.2.2017.
After that, my boss give me a task to complete minutes of meeting for staff party's event. I haveto prepared the minutes meeting and make sure that the committee that join the meeting next week will get the minutes for references.
I can learn how to prepared a complete minutes meeting by using the correct format.

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Second day of New Joiner Orientation at Ballroom starting from 9am until 4pm. Today we have been introduced to St. Regis brand itself which are the rooms, spa, f&b venues, front office and concierge,butler services, housekeeping and so on. What make St. Regis is difference from other hotels are the heritage, butler services and signature ritual. It is beyond expectation because the brand itself shows luxurious. I was so excited when they invite the spa team which is Iridium Spa to show demonstration of foot massage. We also having signature ritual of St. Regis Langkawi which are afternoon tea and also Lang Marry.
At the end of the orientation, Mr Saral give us a writing test in order to make sure that all of us understand about the St. Regis and all the related information about the brand. We all got the training certificate at the end of the orientation and tomorrow all of us are going to start a new day at our department.

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Today all new intern and new staff having a New Joiner Orientation at Ballroom start from 9am until 4pm. There are 15 person that involved in this orientation including new permanent staff that were hire to St. Regis Langkawi. We have been introduced to the leaders of St. Regis Langkawi which are General Manager, Director of Human Resources, Director of Food & Beverage, Executive Chef, Spa Manager and so on.
Mr. Saral who is Training Manager explain to us about our professional image, safety and security and also about the hotel. We also have been explain about HR policies and procedures by Director of Human Resources himself.
We were soooo excited when they bring us to tour the hotel. All the  staff and intern students welcoming us when they meet all of us walking by the hotel. It's very pleasure for us when they bring us to the room of St. Regis Langkawi and we also can see a very fantastic view of the hotel.

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Daily briefing from boss, Mr. Nara. He ask us about the progress of the work and also task that need to be done.
Puan Azlinda teach me how to do filing and she show me all the file that have been label in the cupboard. All the documents like mc, leaves, intern students, job vacancy need to put in the file for later references.
They also show me how we're going to pick up the phone if someone call HR from other department of the hotel or outsider.
Saturday and Sunday is offday so I'm finish my first week of internship with smile ☺

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Public Holiday - Thaipusam

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I was responsible to make sure that all the permanent eligible staff received their medical card. Basically, the card is to replaced the old card that have been use by them. My colleague, Terrance help me to send the email to representative of all department by telling them to pick up the medical card in HR office. I also volunteer myself to give the card to the department that not taking the card in the office in order to make sure that all of them received the card because it was very important.

Besides, me and my colleague also doing locker inspection at locker  room's male and female. As a staff that working in HR Department, we need to make sure that the lockers are fine and they did not keep any hotel's belonging. We also need to make sure that they take good care of the locker.

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Mr Saral give me a task to form a mini library in the Staff Lounge. I make a book rental card so that HR can know who are borrowing the books. I also need to record the data of the books in the system so that all the staff can access it. By using the system, all the staff can know either the book is available or not. Besides, all the staff can borrow the book that they want but they need to sign up the card at HR office.

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All the staff including the trainee having a Town Hall Meeting to celebrate the staff on their hardship work, present statistic of the hotel for a month and the best part is we celebrate the birthday together. Director of Human Resource, Mr Nara and General Manager, Mr Thomas present their part in the meeting.

I learn something from this meeting which is a good relationship between leaders and their employees. They show some appreciation by giving an award to the selected staff every months. By doing this, the staff of The St.Regis Langkawi will work more harder for customers satisfaction

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I'm starting my day by taking a shuttle from staff quaters to the hotel. Before we start working, they provide the breakfast for the staff at the cafe.
At 9am, I report myself to Human Resourse Department and a warm welcoming from Human Resourse Executive, Puan Azlinda. She also introduce me to Mr. Saral who is the Training Manager and Mr. Nara, Director of Human Resource. Actually I was assigned to Human Resources Department that are focus on employee welfare, admin task, events and so on.

I also got my name tag, note book and some other stuff. Mr Saral guide me to other department and introduce me to all the stuff. He also give some task for me to do on my first day.

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Today, me have join the staff committee for food testing at Mapley Cafe. This food testing is for upcoming Staff Party. The committee need to test the food make sure that all the food are good and delicious at that night. I also have prepared Food Testing Survey Form so that the committee can write down their comments about the food.

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Today we having a karaoke audition to pick the singer for Staff Party. Some of staff that interested come and join the audition. We have judges to judge the performance and pick the best singer.

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After morning briefing, I already prepared for fourth Staff Party meeting. I need to prepared the list of the menu that have been discuss from the last meeting. I also prepared the forecast budget and list of hotels and supplier that I already email seeking for sponsorship.

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I prepared the sponsor letter seeking for sponsorship from hotels. I print out the letter completed with address and sent it by emails and fax. There are 69 letters I have issued to the hotels and I need to make sure that it have been sign before I email. I also need to make sure all the hotels received my email.

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After the morning briefing, I start my day by doing the minutes meeting of Third Staff Party meeting. I check back the note to make sure that all the information will be in the minutes. After finish the minutes, I need to give to Mr. Nara first. He need to check before I pass the minutes to the committee members.

I also continue my task which is update the personal files of the staff. I need to update the files everyday and make sure I finish it in a month

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As usual, every Wednesday I need to attend meeting with the committee members. This is third time of Staff Party meeting. We discuss about the plan for upcoming staff party and also some of them get back with their task.

I take note all the information to put in the minutes. Some of the member already got the task and need to get back in the next meeting.

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My task today is I need to check locker. This is one of the responsible of HR department which is to make sure that the lockers are in good condition. I also need to check the locker one by one to ensure that the staff not keeping the hotel belonging.

Then, I continue my task by checking the email from the sponsor. Some the the supplier are willing to sponsor the hotel for the staff party.

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Morning briefing with Mr.Nara with HR team. My task today is I need to complete the minutes meeting from the previous meeting. I need to make sure the minutes will be done before the next meeting.
Besides, I rearrange the personal file of the staff to make sure that my office-mate can find it easily.

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My task today is to prepared the sponsorship letter seeking for sponsorship from hotel suppliers. This letter was regarding to the Staff Party event. I sort out the list and find their email address. Training Manager, Mr.Saral was responsible to sign all the letter before we email to them. There was 167 supplier that we need to send the mail to get the sponsorship from them.