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I'm passionate about physical activity and I love efficiency.

New ideas and new ways capture my attention!

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Kimmy likes it.

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Feeling empowered and supported to just be me..... me at the doctors office, me at home, at work and at play.
Tammie :)

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Great little video posted on twitter by Tony!

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Great little video posted on twitter by Tony!

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- Cindy G

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"What Matters to You?" Instructional Video

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What matters to me is that we inject love in the system. When we deeply care about the people, the work and each other, it's natural to learn with each other, find the best evidence, make changes and disrupt the system for the better. It becomes easy to respect each other and support each other while we #GSD - Cindy G. (PS I 'borrowed" this shutterstock image with love :) - do not copy)

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A Patient's Story:
An interesting story about a client who recently saw a prominent physician for a medical problem.

She was highly regarded in her field, and it took a while to get an appointment. They really wanted to hear her opinion of their illness. This is their story...

"At my appointed time, I was led to an exam room, and shortly thereafter, she entered, introduced herself and promptly sat before a computer screen. While staring constantly at the screen, she went rapidly through a series of questions, which constituted her superficial effort to take a history of my illness.

The entire 15 minutes was spent with her looking at a screen and typing. No examination. No eye contact.

I was told to return to the front desk, as I made my way there slowly, remembering a time when physicians routinely made eye contact with patients during the entire medical visit.

With my medical visit complete, I arrived at the front desk, and the receptionist asked me about my follow-up appointment. "When will the doctor see you again?"

It was a curious question, and it made me think about my interactions during the appointment. And I kept wondering.

When did she see me the first time?"

--- shared with permission from a patient advisor

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When I am the patient the most important thing to me is that my health care provider respects my expertise #expertinme. As a patient and QI geek, I see so much opportunity to level the medical hierarchy to create a culture where partnerships are what matters!!

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When I am the patient the most important thing to me is that my health care provider respects my expertise #expertinme. As a patient and QI geek, I see so much opportunity to level the medical hierarchy to create a culture where partnerships are what matters!!

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What matters to me is that when I (and the people I care about) need care, we don't fall through the cracks.

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JOIN THE CONVERSATION!

Share your story here and why this work matters to you!

Reflect on how you can promote meaningful conversations in your work. This can be at the team level or patient level.

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June 6th is #WMTYday

This day encourages meaningful conversations between patients, families, and their healthcare providers. It’s part of an international movement to keep the patient and family voice at the centre of care.

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Gaining the patient experience so important https://t.co/jGTGApPOOl

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Gaining the patient experience so important https://t.co/jGTGApPOOl

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Doctor: Don’t confuse your Google search with my 6y at medical school.

Patient: Don’t confuse the 1-hour lecture you had on my condition with my 20y of living with it.

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Gaining the patient experience so important https://t.co/jGTGApPOOl
— Doug Klein (@Drdougklein) May 28, 2018

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Gaining the patient experience so important https://t.co/jGTGApPOOl

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Doctor: Don’t confuse your Google search with my 6y at medical school.

Patient: Don’t confuse the 1-hour lecture you had on my condition with my 20y of living with it.

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Gaining the patient experience so important https://t.co/jGTGApPOOl

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Gaining the patient experience so important https://t.co/jGTGApPOOl

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Doctor: Don’t confuse your Google search with my 6y at medical school.

Patient: Don’t confuse the 1-hour lecture you had on my condition with my 20y of living with it.

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More evidence listening well > talking a lot even if your bright 😃 https://t.co/mnRLxxCf0m

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More evidence listening well > talking a lot even if your bright 😃 https://t.co/mnRLxxCf0m

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The Power of Listening in Helping People Change https://t.co/GIabYgUJj6

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More evidence listening well > talking a lot even if your bright 😃 https://t.co/mnRLxxCf0m
— Brad Bahler (@BahlerBrad) May 17, 2018

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More evidence listening well > talking a lot even if your bright 😃 https://t.co/mnRLxxCf0m

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The Power of Listening in Helping People Change https://t.co/GIabYgUJj6

# data[].attributes.attachment_link.metadata.attachment_props.original_text
More evidence listening well > talking a lot even if your bright 😃 https://t.co/mnRLxxCf0m

# data[].attributes.attachment_link.metadata.attachment_props.text
More evidence listening well > talking a lot even if your bright 😃 https://t.co/mnRLxxCf0m

# data[].attributes.attachment_link.metadata.attachment_props.referenced_tweets[].text
The Power of Listening in Helping People Change https://t.co/GIabYgUJj6