# data[].attributes.body
XMHZ/SWTM

# data[].attributes.body
somb, dhsw

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Clear focus and direction on training - increase ownership and efficiency in training department (QPPV groupwork)

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Clear focus and direction on training - increase ownership and efficiency in training department (QPPV groupwork)

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Rethink communication ways to accelerate collabotion - reduce email communication (QPPV groupwork)

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Rethink communication ways to accelerate collabotion - reduce email communication (QPPV groupwork)

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Globeshare governance in MARS/LearnIT (somb) (QPPV groupwork)

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Globeshare governance in MARS/LearnIT (somb) (QPPV groupwork)

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New App for trainig/delivery method (mnjg) (QPPV groupwork)

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New App for trainig/delivery method (mnjg) (QPPV groupwork)

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Training smarter in GS (ZVR) (QPPV groupwork)

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Training smarter in GS (ZVR) (QPPV groupwork)

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Social platform for affiliates (Yammer or Globeshare blogpage) (mnjg/somb) (QPPV groupwork)

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Social platform for affiliates (Yammer or Globeshare blogpage) (mnjg/somb) (QPPV groupwork)

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Globeshare revamp/do we need site? Use metrics actively (SOMB) (QPPV groupwork)

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Globeshare revamp/do we need site? Use metrics actively (SOMB) (QPPV groupwork)

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Personal Binder (digitalization) (QPPV groupwork) 

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Personal Binder (digitalization) (QPPV groupwork) 

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LearnIT collaboration with MARS (QPPV groupwork)

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LearnIT collaboration with MARS (QPPV groupwork)

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Globeshare collaboration with MARS (QPPV groupwork)

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Globeshare collaboration with MARS (QPPV groupwork)

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Collaboration between CQ/RA/GS is a new way of working (QPPV groupwork)

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Collaboration between CQ/RA/GS is a new way of working (QPPV groupwork)

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Reach out to stakeholders and ask what kind of training they need (QPPV groupwork)

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Reach out to stakeholders and ask what kind of training they need (QPPV groupwork)

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Adaptive learning concept for new employees (QPPV groupwork)

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Adaptive learning concept for new employees (QPPV groupwork)

# data[].attributes.body
ensure job targeted training
ensure clarity on what is needed and what is nice to know
alignment of training in Bangalore and DK for case handlers

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Tools and training on agility (QPPV groupwork)

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Tools and training on agility (QPPV groupwork)

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ISOtrain + LearnIT - 1 tool (QPPV groupwork)

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ISOtrain + LearnIT - 1 tool (QPPV groupwork)

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Training team as a business partner. we contribute not only with a training professionality, but also with a process overview and whole organization focus

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Why this theme?

There is a demand from the organisation to avoid burdening employees with unnecessary training. In addition, there is a demand from guidelines and local health authorities to ensure training effectiveness.

No single training delivery method is ideal for all types of training. The ‘one size fits all’ approach is no longer viable today. GS must enable and support blended learning to meet the different needs of global stakeholders and ensure high impact learning. A delivery strategy should include multiple methods such as classroom, on-the-job instruction, eLearning and mobile learning. Figure 2 below shows some examples of learning delivery methods.

An ideal combination might be teaching basic fundamentals online and then teaching advanced skills in the classroom. Or it might be providing on-the-job training for new employees followed by refresher training via a mobile device. Training activities can stand alone or be combined as part of a ‘training package’ taken over time.

The benefits of a blended approach:

·         an instructor is not limited to sharing knowledge in the classroom – it can be shared across geographic boundaries by uploading e.g. videos and other valuable content

·         including eLearning ensures employees receive the same information because it is presented consistently

·         face-to-face can focus on higher level skills since the basics are known

·         learners can ‘control’ their learning in terms of time, place and pace

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Onboarding and development activities (TT strategy)

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Onboarding and development activities (TT strategy)

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Why this theme?

Onboarding of new employees is essential to be able to execute tasks. Development activities are essential for continuous improvement and growth.

Onboarding

An onboarding programme can make or break the experience as a new employee. It can also contribute to retention of the employee in the long term although this is not guaranteed. Many of our affiliates feel very alone and have struggled during their first few months to get to grips with their PV responsibilities. They often have two or three roles and have to keep on top of quality and regulatory activities simultaneously. These affiliates compare the support received from GS with other areas (Regulatory Affairs offers three-day face-to-face). The support available from GS in DK is not clearly communicated and they are often not aware of who they need to contact for what.

PV training activities (aside SOP reading) are not formally part of other stakeholders’ onboarding programmes in RA, GD and PS.

Development Activities

Every employee at every level is interested in personal and professional development. Development activities are just as important as onboarding and support continuous improvement. It is about timing and attending

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The global workforce is faced with many challenges based on physical distance, time zones, linguistic and cultural differences. The need to interact and share knowledge is as important as ever. And today the use of the variety of technology to support effective communication and training is both a support and hindrance. Simply because not every country is as well connected as one might assume. Face-to-face communication is still the preferred communication channel / training delivery method for many, however, restrictions on time, cost and resources do not always support this.

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As a pharmaceutical company we need to comply with requirements from inside the company and outside the company. Regulatory authorities, guidelines and directives shape our training processes and more. There is an increased focus for training to be effective. As stated in the GVP guidelines in Module I, ‘there should be a process in place within the organisation to check that training results in the appropriate levels of understanding and conduct of pharmacovigilance activities for the assigned tasks and responsibilities, or to identify unmet training needs, in line with professional development plans ….’

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We provide quality communication (Hvidøre 7)

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We provide quality communication (Hvidøre 7)

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We mediate between stakeholders and affiliates (hvidøre 3)

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We mediate between stakeholders and affiliates (hvidøre 3)

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lbpe (Task overview)

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alle - lbpe (Task overview)

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weis, mnjg (Task overview)

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mnjg (Task overview)

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Blended delivery methods onboarding in the aff

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Blended delivery methods onboarding in the aff

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kfto, mnjg (Task overview)

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weis, lbpe (Task overview)

# data[].attributes.body
xmhz, swtm (Task overview)

# data[].attributes.body
weis (Task overview)

# data[].attributes.body
mnjg, weis, WEB&IT (Task overview)

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lhl (Task overview)

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weis, lhl (Task overview)

# data[].attributes.body
lhl, kfto (Task overview)

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kfto, lhl, mnjg (Task overview)

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mnjg (Task overview)

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We quickly adapt to changes by having an agile organisation (smart global GS 2023)

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We quickly adapt to changes by having an agile organisation (smart global GS 2023)

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We simplify the way we work without compromising on patient safety (smart global GS 2023)

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We simplify the way we work without compromising on patient safety (smart global GS 2023)

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We focus on the most value-adding tasks (smart global GS 2023)

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We focus on the most value-adding tasks (smart global GS 2023)

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We are recognised for being at the industry forefront by our peers (dare rethink GS 2023)

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We are recognised for being at the industry forefront by our peers (dare rethink GS 2023)

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We adopt new ways of working (dare rethink GS 2023)

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We adopt new ways of working (dare rethink GS 2023)

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We proactively explore new technologies and support the adoption of digital solutions (dare rethink GS 2023)

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We proactively explore new technologies and support the adoption of digital solutions (dare rethink GS 2023)

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We are an attractive place to work for engaged people with the right skills (bar right GS 2023)

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We are an attractive place to work for engaged people with the right skills (bar right GS 2023)

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We ensure that our external vendors and partners deliver sufficient quality (bar right GS 2023)

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We ensure that our external vendors and partners deliver sufficient quality (bar right GS 2023)

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We maintain our license to operate by ensuring sufficient quality  (bar right GS 2023)

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We maintain our license to operate by ensuring sufficient quality  (bar right GS 2023)

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We actively involve our patients to capture their perspective  (we do it GS 2023)

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We actively involve our patients to capture their perspective  (we do it GS 2023)

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We influence the patient safety agenda by working closely with authorities and industry peers  (we do it GS 2023)

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We influence the patient safety agenda by working closely with authorities and industry peers  (we do it GS 2023)

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We speak with one voice and are an integrated partner driving impact in all steps of the product life cycle (we do it GS 2023)

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We speak with one voice and are an integrated partner driving impact in all steps of the product life cycle (we do it GS 2023)

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weis (Task overview)

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lhl WEB&IT (Task overview)

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weis, kfto (Task overview)

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lhl (Task overview)

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mnjg (Task overview)

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LearnIt administration & LearnItsupport mailbox

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LearnIt administration & LearnItsupport mailbox

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xmhz, swtm (Task overview)

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Web and IT coordination & GS-WEB mailbox

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Web and IT coordination & GS-WEB mailbox

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mnjg (Task overview)

# data[].attributes.body
somb (Task overview)

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Reporting of safety information eLearning

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Reporting of safety information eLearning

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kfto, mnjg
(top 5 priorities doc)

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kfto, lhl, mnjg
(top 5 priorities doc)

# data[].attributes.body
kfto, mnjg
(top 5 priorities doc)

# data[].attributes.body
lhl
(top 5 priorities doc)

# data[].attributes.body
mnjg, somb
(top 5 priorities doc)

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(*) shows document where task appears)

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lbpe, anqz
(top 5 priorities doc)

# data[].attributes.body
mnjg, anqz

# data[].attributes.body
kfto, mnjg

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Samarbejdet mellem aff og HQ er essentielt for organisationens succes. Der skal kunne handles hurtigt, processer skifter ofte pga. af nye regler osv. SOP tilgangen for at ændre adfærd er ikke tilstrækkelig for at kunne møde disse behov. Vi vil understøtte at samarbejdet, videndeling og compliance sker så effektivt som muligt mellem HQ og Aff.