# data[].attributes.headline
Please explain in your words how it happened

# data[].attributes.subject
Please explain in your words how it happened

# data[].attributes.body
Can you help me understand what happened?

# data[].attributes.body
Ok tell me how it happened

# data[].attributes.body
let's please just take a step back.  Can you please walk me through the process from your point of view?

# data[].attributes.body
I am happy to hear what happened from your perspective

# data[].attributes.headline
Can I help you with looking into your contact there?

# data[].attributes.subject
Can I help you with looking into your contact there?

# data[].attributes.body
Thank you for letting me know, would you mind sharing with me your thoughts on what may have happened to we can figure this out together as a team?

# data[].attributes.headline
No one is at fault here. A problem occurred, lets see what we can do to rectify. 

# data[].attributes.subject
No one is at fault here. A problem occurred, lets see what we can do to rectify. 

# data[].attributes.headline
Help me understand, tell me how did that happened

# data[].attributes.subject
Help me understand, tell me how did that happened

# data[].attributes.body
There may be some responsibility within another department and I’m happy to explore that with their manager as well. However we are talking about how you contributed to this issue.

# data[].attributes.headline
Ok...give me some context of the situation as you think it happened.

# data[].attributes.subject
Ok...give me some context of the situation as you think it happened.

# data[].attributes.headline
Let's stay focused on your responsibility in this situation

# data[].attributes.subject
Let's stay focused on your responsibility in this situation

# data[].attributes.body
Do you have any suggestions on how to work together in the future to prevent this from happening again

# data[].attributes.body
lets discuss further so that we can understand the root cause of the situation and provide feedback if we need to

# data[].attributes.headline
How so? Is there something you could have assisted with?

# data[].attributes.subject
How so? Is there something you could have assisted with?