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https://youtu.be/T-7GKqNZdDU

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Report LI - Nur Izzati Syamimi Binti Aman.pdf

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Today is most of officers are busy with the meeting and courses, so not much officer at office. Look how time moving faster, this already end of week 16 my internship.

It is my last day as practical student at MOTAC Kelantan. A lot good memory here that i will appreciate forever.

Here, I would like to a thousand thanks to all MOTAC Kelantan officer cause give me an opportunity to did internship at here. I will save this precious experience, memory and relationship between us in my memory. I really enjoy and appreciate all the contributions and cooperation given by the staff MOTAC Kelantan during my internship.

Thanks a lot and Selamat Hari Raya Aidilfitri.

BYE!

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This week is my last week here. It's a heartfelt feeling to leave MOTAC Kelantan but at the same time I feel very happy because I am successfully complete this industrial training.

My goal to enter the boss's room is to sign some of the forms required by the university. The director of MOTAC Kelantan, Encik Aidil Afizie give some congratulations and constructive words for the future.

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Public Holiday
Nuzul Al-Quran 🤲🏻🕌🕋

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BORANG SEMAKAN PENYELIA LATIHAN INDUSTRI

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BORANG SEMAKAN PENYELIA LATIHAN INDUSTRI

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Borang Semakan Penyelia Latihan Industri.pdf

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Off day (Saturday)

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Off day (Friday)

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After 4 months passed, then the end of the period for a student in a blue suit as a industrial training at MOTAC Kelantan. Her name is Surain student from UiTM Melaka.

Congratulations to her for successfully completing the industry training without any conflict. I pray for her to succeed in the future and be happy to graduation day.

I can't wait for my turn to complete my industrial training.

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Sick Leave 🤧😷🤒

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Public Holiday
Happy Wesak Day 🧙🏻‍♀️

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Today I go to the Bank Islam for the job demands. I was instructed by Puan Sorzana, a staff member at the Finance unit to go to the bank for a money post draft. I went to the bank with the driver on a car belonging to the department.

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This week is my 15th week as a practical student here. I'm very excited to spend the rest of my balance here.

The work that I did on this day is recorded and compiled the file into the set closet. I distribute the files according to the code serial number and colors that have been tagged.

After finishing sorting files by category, I returned to the front counter to answer an incoming call.

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Off day (Saturday)

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Off day ( Friday)

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On this day, I and other UMK friends received a postcard from UMK. We were quite surprised when we got the postcard. we feel excited and overwhelmed when the university is still with us even though we are no longer under the UMK roof.

- Life is about creating yourself-

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Today I do the task that given by Encik Azaham which is arrange the company's documents in the files according the date.

Then write the dates of the documents which is the letters and emails according to the sequences.

These is for the future reference and the documents is about the "Tahun Melawat Malaysia 2020" and "Pesta Wau Bercahaya Anatarabangsa".

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To  called and confirm about the letter that have been fax with government agency such as Unit Perancang Ekonomi Negeri, Majlis Perbandaran Kota Bharu, Jabatan Kesihatan Negeri Kelantan, Kompleks Kastam and Pengarah Bomba dan Penyelamat Malaysia.

To record the letter about 'Pencalonan Kampung untuk Program NBOS 6 My Kampung My Future (MKMF) Bagi Negeri Kelantan from Pejabat Setiausaha Kerajaan Bahagian Pentadbiran Daerah.

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My job today is to scan some important documents. Me and my friend use the photostat to scan the document. After scanning the form, we are instructed to send the document to HQ MOTAC Putrajaya.

We wrote all the details for the posting process. Then we made a call to the postman to come to take this letter.

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Today I got involved in program of "Sesi Perbincangan Mengenai Kajian Dasar Pelancongan Negara 2020-2050 - FGD 2 Kelantan" as a secretariat.

My task are be helping the other secretariat at registration desk and also setting the hall and the equipment used during the meeting  occurred. The officer also involved is Puan Normala  (Head of Industrial Development), Puan Sorzana (Head of Finance) and Encik Azaham (Industrial Development Officer).

The program also invited the VIP guest and also  Encik Aidil Afizie Bin Daud (Director of MOTAC Kelantan).

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Off day (Saturday)

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Off day (Friday)

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Today is the first day of fasting for Muslims.

I do the address of business premise for the purposes of tourist accommodation premises registration that was prescribed by Ministry of Tourism and Culture.
After that, I print and paste on the enveloped to be delivered to the owner of premise.

In addition, I have also recorded several letters and documents sent from other departments for the purpose of recording incoming mail into log books.

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Today I have received a command from the head of the industry development unit, Puan Normala, to fax one invitation (Jemputan ke Sesi Perbincangan Mengenai Kajian Dasar Pelancongan Negara 2020 -2025) to all the lists that have been given to me.

I was also instructed to be involved in the meeting next week.
Upon completion of the faxed letter to nearly 30 participants involved, I made a call to the affected list to ensure they received the letter.

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As the paperwork task is already finished, I stay at the office counter. When the phone ring, I will answer it. Sometimes, the caller call to ask about how to apply the tour guide license, their licence status, calling to speak with the other officers and others questions.

When answering phone calls, it is very important for us to know who are the callers and where he or she from. We also need to speak politely to show our manners with the callers.

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There are some letters that need to be posted to the agencies and organizations. Firstly, I need to type the recievers name and address on a piece of paper and then glued the paper at to the envelope. Secondly, to write the same things at the Poslaju  details paper and then glued the paper at the envelope too. The information of the recievers should be correctly written to avoid any mistake.

After all of the detailed information are written, the letters should be put into the envelopes and sealed. The last step is I must call the Poslaju Office to ask the workers to come pick up the letters to be post to the receivers.

When the postman come to pick up the letters, I will give him a recipe to be signed and he will take the original recipe and I will keep the copy of the recipe at the office. The recipe record all of the tracking numbers of the letters.

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PUBLIC HOLIDAY ( MALAYSIAN 14TH GENERAL ELECTION)

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Off day (Saturday)

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Off day (Friday)

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PUBLIC HOLIDAY ( MALAYSIAN 14TH GENERAL ELECTION)

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PUBLIC HOLIDAY ( MALAYSIAN 14TH GENERAL ELECTION)

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As usual, when I come to the office in the morning, I need to do thumbprint as a prove for my attendance.

My friends and I continue to compare the exemption that are still not complete since yesterday. The exemption record or that called as 'Borang Pengecualian Pemandu Pelancong', are starting from January 2017 to Disember 2017 that are needed to be update. From this task, I gain some useful knowledge in the updating document process.

After that, in the afternoon I continued to finishing up the paperwork that given by the director of MOTAC. I am doing the framework of the paperwork about the Warisan Kelantan.

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Today, I fax a few letters to the tourism agency such as hotels, resorts and home stay. The letters are about the invitation the 'Persembahan Kebudayaan dan Tradisional'. After faxing the letters, I need to call them to ask them whether they had received the invitation letter or not.

Before faxing the letter, I need to fill a form that contain about the details of the receivers such fax no, receivers email and the tittle of the letters. It is very important as a record that we will already sent the faxes.

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Today held a fun and farewell event for three MOTAC staff. Two staff will leave the MOTAC  Kelantan, Puan Azeera, switch to JASA and another who has completed the contract as a PSH employee, Encik Afifi.

Other than that, the MOTAC of Kelantan also celebrated the arrival of new staff, Encik Azaham who will replace Puan Azeera.

The event took place at the Royal Guest House for a luncheon. All staff at MOTAC Kelantan were involved in this event.

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Off day (Saturday)

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Off day (Friday)

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People from agencies come to send exemption form of 'Borang Pengecualian Pemandu Pelancong'. As usual, I must check the detail of the trip whether it written correctly and follow the format that have been set by MOTAC.

The next step is the stamping process. The application form must be stamped with the name responsible officer, which are Mrs Liyana and Mr Syafiq. Then, the details of the trips such as date, number of visitors, destinations should be joted down in a book.When of the documents are stamped, I will pass the documents to them to be approved.

After the documents being approved, I must stamp the document "LULUS" and seal them.

p.s: Director asked me to read this Raja Berpelembagaan MALAYSIA and understand the context

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There are some letters that need to be posted. Before the letters are posted, I need to write the details about the letters receivers. I need to write the letters name, address and the address of the senders. After that, I need to call POSLAJU company to inform them about the letters.

Besides that, I need to write the record of the letters that received by MOTAC. I need to write the detailed information about the letters in log book.

My schedule to keep the counter today is at 2:30 until 3.30. Today is Thursday and government workers can return early at 3.30. When I was in charge of keeping a counter, I received many phone calls from the travel agency. I am responsible for connecting the call to the employee concerned.

Since today is the first day in March, I have received an employee time card from HR. This time card shows our presence in that last month.

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Off day
Labour’s Day 🕵🏻‍♀️👩🏻‍🌾👩🏻‍⚕️👩🏻‍🍳👩🏻‍🎓👩🏻‍🏫🕵🏻‍♀👩🏻‍🏭👩🏻‍💻👩🏼‍🔧👩🏻‍💼👩🏻‍🔧🕵🏻‍♀👩🏻‍🎨👩🏻‍🔬

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The director of MOTAC, which is Mr Aidil, calls me and my partner into his office to give us a new task. Our task is to create an Instagram that will posting about 'kuih-muih' that sold at Pasar Besar Siti Khadijah.

Everyday each of us need to post a picture of 'kuih-muih' in the Instagram and write explanation about it. The purpose is to expose the existence of these 'kuih-muih' to the public people and attract them to visit Pasar Besar Siti Khadijah to buy them.

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Off day (Saturday)

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Off  day (Friday)

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Today, I just received a new task from director of MOTAC regarding paperwork on 'Heritage in Kelantan'.

I started the task by searcing for more information about Heritage Kelantan on google.

The purpose of the task is to let me know and understand more about Kelantanese culture and art.

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Today is the last day of an industrial training student, Marlissa Syafika from the Kuala Terengganu Vocational College. After 6 months she is practically here, so today is the last day for her with MOTAC. We made some farewell treats to remember and appreciate her here.

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A  workers here asking my help to fax some letters to the agencies and companies. To fax the letters or documents, I need to fill a form first. Then, I need to dial the recievers fax number to send the documents.

After the documents being faxed, I have to call the receivers to ask them whether the letters already received or not. If the letters are not been received, I need to fax the letters one more time.

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The assisstant director of MOTAC, Encik Zaidi asking me to go to Lembaga Hasil Dalam Negeri (LHDN) to bring documents to be stamped and approved by LHDN.

Firstly, I need to take the numbers and fill some forms. Then I need to wait for the LHDN workers to call for my turn.

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Today the director, Encik Aidil called me to do some task. He asked me to photocopy the certificate for his football team.

After that, I continued to stamp the exemption of tour guide application form at the counter. This form is very important to bring when they are on their journey from one destination to another destination. This is because if the bus doesn't have this form, they will be compound by SPAD.

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Off day (Saturday)

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Off day (Friday)

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Today is a bit busy for me and other staff. This is because, today there will be a meeting between director MOTAC with the greatness of Pattani. I help the workers here to prepare a place and provide a small breakfast for the guests. I rearranged the desk and seat position for the purpose of meeting in the hall.

Previously the hall was used for cultural dance programs and the hall was empty without tables and chairs. Therefore, me and the workers here lift and rearrange the tables and chairs for the use of the meeting on that day.

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Today, there are a few letters of document that need to be posted. The letters will be posted by Poslaju Malaysia. so, I need to call Poslaju Office to ask them to come and pickup the letters.

Before that, I need to make sure all of the details about the letters are written well. I have to write the receivers name at the envelope so that the postman will send the letters at the right place.

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In the upper hall MOTAC will be held a seminar related to tourism. seminars attended by UiTM students from Dungun, Terengganu. A total of 40 students with their lecturers having a study tour in Kelantan. This seminar will be conducted by the Tourism Office. We as practical students need to prepare places and chairs for the guests.

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Today, I was given the task by the company's admin, Pn. Mastura to record all incoming and outgoing letters in this office. I need to be careful in recording this letter as I have to separate the incoming mail and letter out because it needs to be written using a different pen. The blue or black pen for incoming mail while the red pen marks as the letter out.

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This is the 10th week, today is the last day Mr Afifi as a part-time worker (PSH) working at MOTAC. After 2 years being a staff here in licensing unit, his contract has expired. We celebrate his last day with a bit of farewell party and take pictures and selfies.

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Off day (Saturday)

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Off day (Friday)

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Today we go to see the director of MOTAC to show our paperwork to him. He checked our paperwork and give some comments and recommendations. He also asks to do some modification on the paperwork.

So, I start to discuss again with my partner on the improvements that we should make to the paperwork. We also do some revision in internet through google and refer to the other profiles.

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Today is the due date for completing the assignment that were given by En. Aidil. At 10.30 am, me and my partner go and see En. Aidil for his opinion about the paperwork. There is a lot of mistake in the paper work as that is my first time doing it. After he explained and give out his idea for the project then me and my partner again will need to readjust the paperwork according to his need.

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Today is the day for 'Persembahan Kebudayaan' that is called as 'The Colours of Kelantan'. In the morning, I go upstairs where the events will be held and unlock the door. Then, I switch on all of the lamps and air-conditioners to give comfortability to the audiences and the dancers.

The event starts at 11.00 a.m. and ends at 12.00 p.m. The audience come from some associations, organizations and same foreigners are invited too to watch the performance.

During the performance, two workers stay at the technical room as a preparation for any technical problems. As everything are well planned, so everything going smoothly without any trouble from the starting to the end.

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Tomorrow is the third week of cultural performances held at the MOTAC hall. Therefore, I and some staff pack up the hall and rearrange the furniture. I learned how to check the system like sound, PC and lights. I enjoy it when I know how it works at a events.

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It is week 8 Im here as a practical student.
I am doing a lot of job regarding to the officer job scope. I am read the list of the accomodation in Kelantan. I need to redo the task that my supervisor given last week. It is a lot of list hotel in this Kelantan by district. It is just to filling up the data includes hotel name, address and the number of rooms that they provide to guest.

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Off day (Saturday)

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Off day (Friday)

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Today is a Thursday and is definitely today back home early.
Today I work based on my supersivor here. I was instructed by Encik Zaidi to update the hotel data available in Kelantan to submit to HQ in Putrajaya. Unfortunately, the computer in this office had a system disruption so I could not finish it straight on that day.

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I arrived at office quite early today and i thumb print at 7.30 a.m.

After that Encik Zaidi asking me for some help with PowerPoint. He needs me to remake the powerpoint that he has done to make it better.

At the afternoon I just keep my job at the counter until work hour is over at 5 p.m.

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I feel very happy to learn how to answer the call correctly and formally. This afternoon, I get many call from other company who want to deal with the officer. I will write every important information on paper to give it to officer. I really love my current work and i wish to do it more in order to be more professional person.

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Life must go on. I come back to the office after 3 days leave and I arrived at 7:30 am and back home at 5 pm.
What i learned today is on how to record all of the letter that are received from other company. I list the letter in a log book in terms of senders name, date, main reason for the letter, and so on.
The reason for this record is to make sure that there is nothing will be overlooked.

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Emergency Leave
My grandmother had passed away due to stage 4 cancer. Al-fatihah

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Off day (Saturday)

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Off day (Friday)

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Without realizing, today is the last day of the sixth week.
As usual, my job is to keep the counter from 2pm until 3.30pm.
Today feels as fast as I and other staff can get home early. I was assigned to wipe and provide souvenir gifts for guests at upcoming events. 10 plates provided by MOTAC for VIP guests at the upcoming event.

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Today I am in charge of guarding the counter at 8 am to 11 am.
After that, I rest and eat breakfast while waiting for lunch. During on my duty to taking care of counter, I received many tourist guide exclusion forms from Naza travel and tours.
Furthemore, in the evening I was called by a staff there, Pn. Azeera to accompany her to a shop to find souvenirs for the upcoming event.
From that, I learned and knew the kinds of souvenirs, the prices and places where they were available.

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Today is the day the event of the cultural performance (The Colors of Kelantan) organized by JKKN.

Like before this, the dance performed is Tarian Selamat Datang, Tarian Rembung, Joget Lambak, and others. I feel so excited and happy to see the show.
It gives a huge impact to both local and foreign tourists and communities. It also attracts more tourists to Kelantan as well as maintaining Kelantan's culture and arts.

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Today I arrived at the office at 7.50am. Today I'm quite busy managing upstairs room on the top floor because tomorrow is a cultural performance event from JKKN. I was assigned to organize a chair and a place for the guests to attend. Me and other staff discussing the program for tomorrow.

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Week 6. I start my workday with excitement. Today my duty is to keep the counter at 2 pm to 5 pm. In the time I keep the counter, I perform the task by inserting a paper document into the envelope for the post. I wrote the address details to whom to send it. Then, I contacted En. Mazlan, the postlaju letter collector to take a letter at this office.

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Off day (Saturday)

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Off day (Friday)

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As usual, today I arrived at 7.30 am and back home at 5 pm.
What I learned today is on how to record all of the letter that are received from other company. I list the letter in a log book in terms of senders name, date, main reason for the letter, and so on. the reason for this record is to make sure that there is nothing will be overlooked.

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Today I am doing my daily work at the office. I bind some of the project paper documents in this company. The amount to all the paperwork I need to binding with comb is 5 sets. Because of my proficiency of doing the job I got all praise from the staff here. I'm doing this all well because I've worked in one of the bookstores in Kota Bharu. From that I learned and get my knowledge and then I practice here.

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As for today I do some job on checking the form of exemption. ‘Borang Permohonan Pengecualian Pemandu Pelancong’.

Firstly, I need to read the detailed about the trip whether it was correct or not, then I will stamp the application form before give to the responsible officers to be signed. After the letters are signed, I will stamp as being approved and the agency will come to pick up the application form that already approved.

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Today it's been over a month I'm undergoing industrial training at MOTAC.

At 7.50am I arrived at the office and thumbprint, I have some work to do regarding the tentative Trip To Narathiwat. I need to retype all the itinerary in words to be printed and give out to the members that join that event.

After done all of the work, I continue to do my paperwork regarding to the culture performance the colors of Kelantan. Since the due date is tomorrow, so I tend to finish all the write up to the ending.

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It’s fifth week. I arrived at the office at 7.32am. Today the road is somewhat quiet due to school holidays for a week. I helped the staff there, Mr. Hafifi looking for a postage receipt to be accompanied by an application form from the travel agency. The purpose of this work is to record and re-update the form to be kept in the store.

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Off day (Saturday)

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Off day (Friday)

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As i arrived at the office, everybody seems so busy with today's schedule which all staff need to go out to welcoming the minister and some of the staff will go to Jeli for some event with the boss.

I give a hand to help the staff to pack all the goodies as in the picture. The goodies will be given to the minister and others who will be there as well.

The office seems so quiet after all the staff left after lunch. I keep my duty at the counter until 3.30 pm.

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As usually, I arrived at the office at 7.50 am. Today, I continued my task in the preparation of paperwork for Culture performance profiling by collecting more information.
I brought my own laptop due to this lack of computer office. I worked hard to complete my task by today. Then, I print out the task to submit to the director of MOTAC. I just be prepared when he want me to submit because he didn’t tell me the actual due date.

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Today is a highly anticipated day by all staff at this MOTAC office, which is the event of the cultural performance (The Colors of Kelantan) organized by JKKN.

The dance performed is Tarian Selamat Datang, Tarian Rembung, Joget Lambak, and others. I feel so excited and happy to see the show.
It gives a huge impact to both local and foreign tourists and communities. It also attracts more tourists to Kelantan as well as maintaining Kelantan's culture and arts.

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Today is my 22nd day as a practical student here. At 3 pm, I along with other industrial training students have been called to meet with the director of MOTAC.
The purpose of the directors to meet him is to assign an assignment which is a paperwork based on the title given.
Furthermore, I was given the title of the assignment related to a culture in Kelantan.
I was with my other friends together to complete the assignment perfectly. Besides, we are also busy discussing the preparation of cultural performances for tomorrow.

P/S : Here is my photo writing a notes.

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Hello the 4th week!
Today I am quite busy arranging a meeting room furniture on the 2nd floor of the ministry's of tourism and cultural office.

At 2 am, I started my job tidy up the room with the other practical students. I changed the room from a long meeting table to a room that only accommodates seats.

The purpose of this modification is for a cultural performance event organized by JKKN on this Tuesday. I will continue my work to tidy up the room tomorrow.

P/S : Here is my photo tidying up at the meeting room.

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Off day (Saturday)

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Off day (Friday)

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So, today is the last day of the week. How time flies.
Today I'm taught to use a photostat machine. I was told to make a copy of the forms used by the office. Other than that, I was also assigned to fax the hotel and other companies.

Since today is Thursday, so I and other staff go home early at 3.30 pm.

P/S : I learned how to use a photostat machine to make a photocopy.

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It seems that all employees in the office today are quite busy to manage the important thing that is to welcome the Minister of Culture and Tourism at the airport.
I help provide goodies for the guests. Then I picked up all those items and put them in the car bonnet.
I kept the counter at 11 to 2 pm. Therefore, my lunch time at 2 o'clock.

P/S : Here is my picture with the director of MOTAC to help them pick up all the goodies.

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As always, practical students are tasked with keeping the counter at the front of the office to welcome and pick up a phone calls. My schedule today is at 8 am to 11 am.

This morning, I have received many tourist guide exemption forms from Naza Travel & Tours. The exemption need to checked, stamped and signed by Encik Syafiq and Puan Nik Nurliyana.

P/S : Picture below is the exemption form that need to checked, stamped and signed.

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Today I arrived early in the office, which is my thumbprint at 7.38am.
Today I am not in the task schedule to keep the counter.

Nevertheless, I was responsible for completing an assignment given by the company director En. Mohd Aidil Afizie Bin Daud. I was with a friend assigned to complete a paperwork on cultural performances organized by Jabatan Kebudayaan & Kesenian Negeri (JKKN).

I was placed in the upper level meeting room to discuss and prepare this paperwork.

P/S : My picture during meeting with my partner.

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Today is the first day of my third week as an industrial training student here.

In the morning, I was assigned to go upstairs to enter a room that places all the company files and documents. This room is always closed and locked because it is a private and confidential company. I was directed by Mr. Hafifi to retrieve files from Labaik travel and tours.

As always, at 1 o’clock I break and got lunch and zuhur prayer. At 2 o'clock I went back into the office to continue my work on duty at counter.

P/S : Picture of me when I am trying to unlock the door.

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Off day (Saturday)

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Off day (Friday)