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Now that Paul finally got his meds and understands his instructions you are done with your first encounter with a blind patient... that sounds kind of harsh it you know what I mean

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It’s completely understandable to feel a little uncomfortable when providing care to someone who literally can’t see you, so here is a video from a channel made by a blind person in case you are interested in learning more about them.

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Set your margins so that they are at least an inch wide on all sides, and have at least 1 1/2  spaces between lines of type. Make sure that there is significant contrast between the lettering and background, such as black print on white or light colored paper. Use a matte rather than glossy paper to reduce glare, making the document easier to see.

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When producing written materials, consider the print size, layout, contrast, and paper. Use large print. While 14-point type is considered large print, 16- to 18-point type may be preferable. Make sure, however, not to make letters so large they cannot be read with a magnifier.

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But other than helping Paul move around the pharmacy what’s the most important? His medicine yes! If you didn’t say medicine I... don’t know what to tell you but anyways; It is crucial that everyone with sight loss can use and take their medicines safely, which includes being able to read dispensing labels and storage instructions.

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First remember that nobody likes to be treated like they’re slow, you know that feeling when someone acts like they’re smarter than you and you just feel like rolling your eyes until they hurt? You want to avoid that at all cost, people want to be as independent as possible when getting from one place to another. You can help by giving detailed directions that make use of landmarks. Be sure, however, you talk about “left” and “right” from the person’s perspective, not your own.

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To start you should find out if the person needs assistance, just because a person is blind does not mean that person either wants or needs assistance. Ask, don’t assume. Blindness is a condition in which it is often easy to find alternative techniques so Paul might not even need help, but for the sake of education let’s say he does look like he needs assistance what should you do?

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“Another regular patient” you think to yourself, but Paul is not really regular, he is about to be your first blind patient interaction, so how do you proceed?

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The 1990 Americans with Disabilities Act, specifies that healthcare facilities must make accommodations for people who are blind.

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Let’s say it’s a slow day in the pharmacy, you’ve dispensed some meds and refilled some prescriptions, when you see a person walking towards the counter, let’s name this person Paul, because it starts with the first two letters of patient and I’m not very creative.