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Q14/15

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7 Secrets for Effective Team Communication - Project Management Training

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Good Teamwork and Bad Teamwork - Teamwork Motivational Video

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understanding how individuals teams contribute to effective retail business 

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Understanding   The customer Service Experience 

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AScentis Level 1  The customer Service Experience 

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A Better Answer How to Handle Customer Complaints

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GDPR: What Is It and How Might It Affect You?

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Plymouth College of Art - Certificate in Creative & Cultural Practice

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Understanding Consumer Rights: UK Legislation

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Uploaded by Plymouth College of Art - Certificate in Creative & Cultural Practice on 2015-06-16.

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customer service facts worldhost-infog_v4 (1)

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7 Secrets for Effective Team Communication - Project Management Training

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Sale of Goods Act - What are your Rights?

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What are the key things to note under GDPR and data protection legislation

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GDPR explained: How the new data protection act could change your life

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Q29

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Q29

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Free Lesson – A Demonstration of Nonverbal Communication

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Customer Service Trainer and Speaker Tony Johnson

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Customer Service Training - Customer Service Videos - Practice Fantastic Body Language

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Power point presentation

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Thomson Airways Customer Service Training Video

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5 PROMOTIONAL STRATEGIES TO BOOST YOUR BRAND

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Text resource covering key areas and principles

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Principles of customer service in Hospitality 

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Creating An Unmatched Customer Experience

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Q8

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Who are our customers and what 'types' of customer service are there ?

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1 Class Activity - different types of customer service

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EKIT Customer Service Cert Unit 1 - J-600-1003 WB

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Plaese review and add your findings here

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EKIT Customer Service Cert Unit 1 - J-600-1003 TB

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Please review and add your findings here