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Topic; How can we help our customers make good use of their time while waiting?

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Topic; How can we help our customers make good use of their time while waiting?

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Mai ;Provide or offering newspaper or books 

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Mai ;Provide or offering newspaper or books 

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They should have WIFI Net work .

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Add more officer to service our customer and customer no need to wait

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have space in our shop or branch for work just like internet cafe such as table, charging for free and have a good environment or good design for take a picture

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Watch a movie waiting in line.

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Library space: newspaper, magazine, many categories of books and game in paper

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Book an appointment online Because it's easy and you don't have to wait to arrive at the place. Even though waited a long time, there was still something to do.

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Should find snacks or drinks to serve.

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No need to travel to reserve the queue to waste time.
Can do many activities while waiting in the queue.
This is the covid era Traveling to reserve queues in crowded places will be dangerous for us. So I think online queue booking is the best.

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some customer don't have internet and they will boring while waiting for the queue if we have internet wifi in our shop that will make our customer not wasting their time

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Advantage of having online service reducing wasting time

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Advantage of having online service reducing wasting time

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The queue booking system may have errors or slow notifications.

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Limitation of health each other.(food allergy)

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This allows people to relax and spend their free time while waiting to do other things. like playing paper game or reading a book

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Increase the cost

The signalnet work is not strong enough for demand.

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In some stores, there may not be enough space to set up Library space or budget to do