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On my first day at work, the manager of the company, Haji Abdul Aziz, told me to find an insurance centre to register insurance for the participants who will go on a cruise tour in Port Klang.

Haji Abdul Aziz told me to register all the names of the participants who would visit. With that, I know a little about what the tourism centre needs to do.

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The second day, I was given the task of finding some packages for Pontionak, Indonesia, because my manager, Haji Abdul Aziz, wanted to make a package for Pontionak, Indonesia.

I was given the task of finding a package, comparing it with other packages, and creating our own package. He learned that the centre of the Indonesian city will be moved to Pontianak. With that, he wants me to find some existing packages to compare with our package.

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Today I was given the task of finding a travel package in Kelantan.

My manager wants to do a travel package in Kelantan and told me to find some existing packages.

He told me to make my own package after seeing some other packages that I had searched for and learned about.

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On the fourth day, I checked in flight tickets for my manager, who was going to Kuala Lumpur for 4 days with his wife.

The flight ticket was bought by his son, and he told me to check in the flight ticket and add-on a wheelchair during the trip to Kuala Lumpur for his wife.

With that, I can find out and learn a lot of ways to order a flight ticket and add some other requirements.

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On the 5th day, the company manager told me to look for some suitable and complete vacation packages to Pontianak, Indonesia, because the packages I was looking for were not suitable and not enough for what he wanted.

He gave me some time to find a complete package so that it would be easier for him to know and get the right price for a vacation package to Pontianak, Indonesia.

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OFF DAY

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I'm still looking for some vacation packages to Pontianak, Indonesia. It's quite difficult to find an existing package with vacation time travel to any place but I don't give up and still focus on looking.

I got some holiday packages to Pontianak, Indonesia but I don't know if the package I'm looking for is suitable or not.

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Day 9, after several days of searching for vacation packages to Pontianak, Indonesia, I finally found some packages that are suitable and may be liked by my company manager.

With that, I printed some of the packages I had been looking for and put them on the desk of my company manager because he was still absent from the office due to business in Kuala Lumpur for 4 days.

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Today the company manager saw the package I was looking for, and he looked at the package and gave a comment about the package I was looking for.

He told us that there is a place that we should not visit because that place is a place of Buddhism, and he does not want to visit that place.

He told me to find suitable places to visit when travelling to Pontianak, Indonesia, such as historical places and mosques.

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Today I'm looking for some hotels on the Agoda app that are suitable, cheap, and affordable to stay at while travelling to Pontianak, Indonesia.

My manager wants to make his own company package and handle the package himself so that he gets the right price to promote.

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Day 12, after finding a suitable hotel to stay in, I looked for a flight ticket from Kuala Lumpur to Kuching.

Actually, we wanted to fly directly to Pontianak, Indonesia, but the flight ticket price was expensive, and we had to find a flight to Kuching, Sarawak, first.

I'm looking for a cheap flight ticket, but according to certain days, ticket prices change according to time.

I don't know when the date will be set, and I just find and save the records I'm looking for.

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OFF DAY

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Day 16, I looked for a suitable tourist place to travel to Pontianak, Indonesia, because in the package I was looking for, there were some places that were not suitable for Muslims to visit.

With that, I had to find some more interesting and famous places there so that tourists could feel that the tourism they visited was worthwhile.

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After finding a famous and interesting tourist spot, of course there should also be a place to eat. Today I'm looking for suitable and halal places to eat in Pontianak, Indonesia, so that we don't hesitate to eat there.

After searching, there are some suitable and also large eateries, but there is no fixed price, so we had to search in more detail so that we could divide the appropriate meal price according to the needs of tourists.

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Today, I was instructed by the boss to arrange my own travel arrangements to Pontianak, Indonesia.

In case I am unsure about how to create the correct package, he advised me to refer to past packages as a reference.

To make it simpler for visitors to plan their trips while in Pontianak, Indonesia, I have put up a list of some appropriate locations to travel to or visit.

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Today I continue by making my own tour package to Pontianak, Indonesia, because there is something I should change.

With that, I changed some inappropriate and unnecessary trips so that the tourists would feel comfortable travelling with us.

After doing my own package, I print the package and show it to my manager so that he can see the results of the work I do and suggest what should and should not be done or add something to the package.

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OFF DAY

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On the 22th day, my manager told me to add some places and set a suitable time during the tour so that the tourists do not feel burdened and tired when visiting Pontianak, Indonesia.

After that, he told me to make my own arrangements and determine how much it would cost to take the tour.

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Day 23, after calculating the budget that needs to be taken while visiting Pontianak, Indonesia, I showed it to the manager, and he approved the budget.

He told me to make an interesting poster so that I could make tourists interested in joining the tour we do.

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Blue Modern Travel Package Instagram Post (1)

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PUBLIC HOLIDAY (1 DAY HOLIDAY BEFORE EID MUBARAK)

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PUBLIC HOLIDAY (FIRST EID MUBARAK)

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PUBLIC HOLIDAY (SECOND EID MUBARAK)

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DAY 27-28 INTERNSHIP, 12 - 13 APRIL - OFFDAY ( FRIDAY - SATURDAY)

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DAY 27-28 INTERNSHIP, 12 - 13 APRIL - OFFDAY ( FRIDAY - SATURDAY)

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Because the holiday package to Pontianak, Indonesia, is ready, today I am looking for holiday packages in Kelantan.

The manager told me to make a holiday package in Kelantan because many tourists from outside the state want to travel to Kelantan.

Therefore, he told me to look for packages that are already available on the internet and find suitable places for tourists to visit.

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Day 19: Still looking for a tour package to Kelantan that is complete enough to be able to compare existing packages with our own.

There are many packages available, but not enough taste, and we need more.

We need to find out where we get it from, how much of a package the company provides, where the tour will be conducted, and much more.

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Day 31, I was able to find many packages and copy the ones found in Google back to a Word document. There are also some that I corrected from the packages I found and set what is appropriate and suitable, such as starting from where to where.

I also adjusted the order of travel times set by other companies so as not to interfere with what I wanted to read first.

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On Day 32, I made my own tour package to Kelantan by comparing packages from other companies.

I put the time from when the time starts and when the time ends the trip so that later tourists can know in more detail where they will travel and see the right time to travel.

Travel time is very important because some tourists will ask what time they will go to the places included in the package.

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Today I showed the package I made myself to my manager for him to review and evaluate.

When he saw the package, there were some things I needed to fix because of time constraints if there was not enough time to go to the place.

He also reprimanded the prayer time because the time I set was not suitable for travel to other places and many more.

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Today, the manager asked me to see the flight ticket to Pulau Langkawi because he wanted to take a vacation before having eye surgery.

He asked to see the cheapest and fastest ticket price to go there at the beginning of May.

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On the 37th day, I revised the tour package for Kelantan that I made myself and changed a little of what needed to be changed according to the taste of the company manager.

My job is only to find existing packages and create the company's own package so that there are many packages that we can promote to customers and tourists.

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On the 38th day, the company manager asked me to see the flight ticket to perform Umrah from Kuala Lumpur to Madinah.

He would like to see a flight using Air Asia or Saudi Arabian Airlines while going to Madinah.

He informed us that Air Asia will come to the office tomorrow to discuss the management of Umrah with Air Asia.

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Today is Wednesday, before the arrival of Air Asia who wants to come to our office, I first looked for a flight ticket to perform Umrah through Air Asia because they told me there is a flight to Madinah using Air Asia.

Therefore I am looking for a flight ticket using Air Asia to Madinah but there is no flight ticket using Air Asia but another flight.

In addition, at noon Air Asia told us that they could not come to our office because their superiors came to the headquarters and they had to cancel their meeting with us.

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On day 40, I made a poster about the package to Kelantan that I made before because I had no work to do.

The manager came and asked what I was doing, I told him that I made a poster about a tour package to Kelantan and he liked it so he told me to post the poster on the company's Blogspot.

But the company's Blogspot hasn't been opened for a long time and I don't know how to open it.

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(OFF DAY) I GOT MC BECAUSE A HEAT FEVER-

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Today I continue to make posters because I am not sure if the posters I made are suitable or not to be posted on social media.

I made a poster while looking at posters belonging to other companies that were very beautiful, organized, and complete.

In addition, I wash the toilet and bathroom before coming home and sweep the dust and dust in the pantry room as well as wash the dishes that are covered in dust because they haven't been used for too long.

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Today, the manager asked me to recheck the flight ticket to Madinah using Air Asia because he knows that there are several travel companies that do this Umrah package using Air Asia flight which is Air Asia X.

With that, I searched again for a flight ticket to Madinah using Air Asia and searched online for the Air Asia X platform but could not find any flights using Air Asia to Madinah.

He also told me to look at the Umrah package from another company to see how much the price of the package is determined by the other company.

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(PUBLIC HOLIDAY) LABOUR DAY

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Today, I'm still looking for a flight ticket to Mecca on Air Asia X, but there aren't any; the only options are Saudi Arabian Airlines flights.

After a long search, I typed down what I was looking for: what flight is available, what time it departs, and where it will overlay.

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Today, the company manager requested that I examine the travel ticket to Kuala Lumpur because he wanted to meet his son, who was there.

He asked for tickets for May 10, 2024, because Friday is a public holiday. He also requested for an inexpensive round-trip ticket.

After some investigation, I discovered that there are inexpensive tickets from Kota Bharu to Kuala Lumpur on the Batik Air apps, but no cheap tickets from Kuala Lumpur to Kota Bharu on Sunday.

After that, I scanned the Air Asia app and saw a cheap ticket, but it was for Monday, and he agreed to take it on that day. With that, I paid for both tickets on the two apps with a credit card.

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I arrive to the office in the morning, set up the workspace, and sweep the floor of debris and dust. Then I set up an office email to view the crucial emails that came in today.

I found an email from Batik Air stating that the flight time on Friday, May 10, 2024 will be changed from 10.25am to 9.55am. Then I informed the firm management that their flight time for this Friday is 9.55 a.m., as Batik Air had modified their timing.

He nodded and said it was fine, and he requested me to reprint his ticket at that moment, so I did and handed it to him.

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Today, the company management instructed me to find and create packages for Jakarta, Indonesia, Umrah, Spain, and Morocco.

He told me to seek for Umrah packages offered by other companies so that he could compare their package rates to ours, as well as their accommodation prices.

I also searched Google for Umrah packages advertised on the internet and discovered various companies that offer their packages along with the cost of their accommodation.

It is difficult to discover a firm that promotes their package based on the price of their room stay, but some do so in order to allow each customer to select a room that meets their preferences.

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After looking for lodging packages with every firm on the internet, I returned to the hotel recommended by the company manager. He stated that there are some well-known hotels where many people stay.

Because it had been a few days since he stated the hotel's name, I forgot what it was because I forgot to jot it down when he was talking about it.

With that, I looked for information or notes written by previous employees regarding Umrah, and I discovered that he had written the names of well-known hotels while in Mecca.

After locating it, I looked up the current accommodation prices on Google and the Agoda app to figure out how much the Umrah package would cost.

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This morning, I started work by cleaning up the garbage and entering the office email to review the important messages for the day. As a result, today, the company's management instructed me to check in his airplane ticket to Kuala Lumpur for four days.

I signed into the Batik Air apps to check in the departing flight tickets for Friday, and then I got into the Air Asia X applications to check in the return flight tickets for Monday, as Air Asia allows you to check in flight tickets two days before departure.

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On Day 57, I continued to hunt for packages to Jakarta and Bandung, Indonesia, because the company management had ordered me to do so.

He instructed me to look for flight tickets, tourist attractions, transportation, lodging, and other necessities.

So today I continued my search for airplane tickets from Kota Bharu to Kuala Lumpur, Kuala Lumpur to Jakarta, then return tickets from Jakarta to Kuala Lumpur and Kuala Lumpur to Kota Bharu.

After I end my search, I take down the information about the flight ticket I'm looking for in a word document so that it doesn't get lost and makes it easier to find what I'm looking for.

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Today, I started my work by looking for packages to Jakarta, Bandung, on the internet or through other organisations that advertise packages to Jakarta, Bandung, Indonesia.

I saw many companies that advertise their packages on the internet, and I took some packages that were according to the company manager's taste.

He does not like it if there are packages that visit non-Muslim places because the package he is about to make is a Muslim tourism package and is also related to the name of our company, which is hijrah.

With that, I took screenshots of the packages I was looking for so that the packages could inspire me to make my own packages.

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Today, I'm seeking for information about high-speed train tickets from Jakarta to Bandung because the company management wants to add a package that includes the high-speed train from Jakarta to Bandung and a bus from Bandung to Jakarta.

While searching for high-speed train tickets from Jakarta to Bandung, I discovered that there are pricey train tickets in dollars that cost more than RM150. Then I continued my search, and it turns out that there is a cheaper one on Tiket.com, priced between RM20 and RM70.

As a result, I was able to learn many things while searching for something: it takes patience, don't give up easy, and form your own judgement.

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After that, I continued looking for a bus ticket to go to Jakarta because he wanted to take a bus to get to Jakarta airport. Before that, he told me to see the airport in Bandung with the price.

However, the airport in Bandung has been closed and moved to a distant place. Therefore, he wanted to take the bus back from Bandung to Jakarta and told me to see how much the bus ticket to Jakarta cost. While searching,

I found many buses going to Jakarta. According to the price of each bus, it is the same as in Malaysia, and the price ranges from RM20 to RM70.

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I looked for accommodations on the Agoda website while in Jakarta and Bandung to make it easier to go to the areas I wanted to see.

The Agoda platform is less expensive than other platforms, and the recommended destinations are likewise intriguing and gorgeous.

There are too many hotels and accommodations in Indonesia, and I'm not sure which one to choose. I documented the information I was seeking for in the work file so that I could show it to the company manager and ask him to choose the best hotel for his needs and preferences.

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This morning I started by sweeping the entire office and reading important emails that came in after a few days off.

I proceeded to search for a car rental service in Bandung to enhance my mobility during my visit. After searching, I found several places that do vehicle rentals, including cars, vans, and buses.

All types of vehicles are available here, and the prices are also reasonable. I wrote down information about the car rental to make it easier when I want to contact the car rental company later.

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I finished looking for the Bandung package and continued by looking for the package in Morroco, Spain, because the company manager asked me to look for the package.

He wants to do a package to Morocco and Spain so that he can add packages to be promoted later on the internet.

With that, I looked for packages advertised by other companies, found some packages that had an itinerary, and found out the prices of packages promoted by other companies on the internet.

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PUBLIC HOLIDAY (WESAK DAY)

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The manager of the company told me to make two packages, namely the Umrah package and the tour package to Jakarta, Bandung, Indonesia.

He told me that many people are interested in doing Umrah this year, and many people also want to visit Jakarta and Bandung.

With that, he told me to make two packages to be promoted in July or August.

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This morning, I began by preparing the Umrah package since he wanted to promote it to his contacts, who inquired about the cost of the package we made for Umrah this year.

He would prefer to complete this Umrah package in July or August in order to avoid conflict with the groups doing the Hajj, as many people conduct the Hajj in June.

He instructed them to locate four reputable hotels in the Mecca region, as well as appropriate lodging costs, transportation, food, and beverages, and train tickets from Madinah to Mecca.

In addition, he stated that he intended to spend four days in Madinah and six days in Mecca.

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I'm seeking four well-known hotels in the Makkah area that the corporate manager recommended: Al-Safwah Royale Orchid Hotel, Al-Ghufran Safwah Makkah Hotel, Dorrar Aleiman Royal Hotel, and Hilton Makkah Convention Hotel.

I looked up the names of each hotel and recorded the pricing per room, as well as which hotel had the greatest flexibility and the lowest price of the four hotels I looked into.

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I kept looking for hotels in Makkah because some of them are quite affordable, but most of the hotels are well-known and have rising costs. I then requested that the manager select one of the four hotels he had suggested for me to locate.

Additionally, he selected Al-Safwah Royale Orchid Hotel due to its extremely low cost and each room's stunning interior and exterior views. He advised selecting a room with four people in order to save money and keep the package cost reasonable for the pilgrims making the Umrah later on.

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After completing my search for accommodations in Makkah, I went back and reviewed the 12-day round-trip flight ticket to Makkah since the manager of the company wanted to hunt for tickets that included only Air Asia X, even though no one had utilised Air Asia X flights in the prior search.

I did not forget to look for flights utilising Air Asia X during my search, and I was able to find a really affordable travel ticket using Saudi Arabian Airlines. After looking around, I discovered that although Air Asia X does have a flight to Mecca, it only reaches Jeddah before changing back to a Saudi Arabian Airlines aircraft.

After that, I made a file with all the information I needed so I could respond to the manager's questions about which Air Asia flight was the cheapest and whether there was a flight at all.

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Today I am looking for a visa to perform Umrah for the pilgrims later. The company manager asked me to find a tourist visa for the pilgrims, but I never knew how to register the Umrah visa.

I searched on Google by typing umrah visa, then exited every link to register the visa. But in that link, there are 3 options given, which are 30 Days Umrah Entry (single entry), 90 Days Tourist Entry (multiple entries) and 1 year of multipurpose Entry (multiple entries).

There are several links provided, but some need to register an account to enter the link. So there are some links that do not clearly state the price to register for an Umrah visa, causing you to have to find another link.

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Now I can find some links about Umrah visas that don't require me to register an account first to see the price of each visa. I asked the company manager to choose which visa is suitable to buy and register for pilgrims who want to perform Umrah because there are 3 visas available at the link.

He asked what visa was provided, and I told him that the three visas were 30 days of Umrah entry (single entry), 90 days of tourist entry (multiple entries), and 1 year of multipurpose entry (multiple entries). He told me to choose a tourist visa, which is a 90-day Tourist Entry (Multiple Entries) visa, and see the price after converting the price from USD to Malaysia.

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PUBLIC HOLIDAY (YDP Agong's Birthday)

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After I finished seeking for an Umrah visa, I moved on to looking for transportation in Mecca. During my investigation, I discovered that the majority of the transportation options available were short-term rentals, such as taxis, Uber, and others.

But I refused to give up and continued to hunt for transport to rent during Umrah. After much investigation, I finally discovered some transportation firms that offer vehicle, van and bus rentals in Mecca.

I made a couple entries regarding travel while in Mecca before losing them and being unable to access them again.

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After I had completed looking for everything that the company manager had instructed me, I put all of the packages I was looking for into one file so that I could easily set the pricing of each bundle that I wanted to promote to the general public.

When everything is finished, I write down the price of each package I previously searched for, remove what is superfluous, and decide which packages will be used for the pricing of each tour package that will be completed.

I finally finished calculating the pricing of each of the packages I was looking for and put them into one price, resulting in one price for the Umrah package for 12 days in Mecca.

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On Day 82, after finding all the necessities in the package, I made an itinerary for Umrah. The manager asked me to make an itinerary in Madinah for 4 days and in Mecca for 6 days.

To make an itinerary to Mecca, I looked for a long itinerary, but I found that the trip to Madinah is only two days. I told the manager that I didn't know to add another 2 days of travel to complete 4 days of travel in Madinah.

He told me to look in the old Umrah document file in the data storage room or the old file and document storage room.

While looking for files in the data storage room, I found that there was a lot of dust there and the files were not organised according to the destination. I first wiped the dust and rearranged the document files, and then I found the Umrah file I wanted.

With that, I continued by cleaning the office room and sweeping the trash found on the office floor.

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After locating the paperwork I was looking for, I proceeded to plan a 12-day, 10-night Umrah trip.

After searching the document, I discovered an itinerary that travels to Madinah for four days, and I altered the plan by copying the previous itinerary during my journey to Madinah.

After copying the journey in Madinah, I continued to create the schedule by adding a few more trips based on my company manager's wishes, which are to ride the train from Madinah to Mecca and to visit other places while in Mecca.

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After completing the itinerary and travel packages for Umrah for 12 days and 10 nights, I printed the document to pass over to my corporate manager.

After printing, I discovered that I had forgotten to update the accommodation for Mecca because I had copied the old itinerary. The Hilton Hotel provides lodging on the previous schedule, whilst the Al-Safwah Royale Orchid Hotel does so on the most recent itinerary.

While completing Umrah, I revised and printed the travel paperwork again, including the travel packages, and delivered them to the company manager's desk. But he has not come to the workplace since he has undergone eye surgery and requires adequate rest for his eyes.

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On day 87, I continued by making a tour package to Jakarta, Bandung, Indonesia, because the company manager wanted to see this package first because there were some of his contacts who wanted to make a tour to Jakarta, Bandung, Indonesia.

Previously, I had searched for some information about tours available in Jakarta and Bandung. With that, I continued by making an itinerary for 5 days and 4 nights.

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When making a package for Jakarta, Bandung, Indonesia, I was a bit confused about how to make the package. I searched in the storage file for the package to Jakarta and Bandung from the previous year and found the itinerary.

The company manager also told me that if I can't make an itinerary, I need to see the previous itinerary to take my own initiative.

With that, I combined some of the previous itinerary with my itinerary and added some other packages to make the package look more attractive.

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After finishing the package and itinerary for Jakarta, Bandung, and Indonesia, I printed it to hand over to my company manager.

I offer the package to the firm management, who can evaluate its level of interest and prospective enhancements. Because we will be visiting different countries, we require a more intriguing and adaptable itinerary.

After that, I started looking at the package to Spain in Morocco, which he mentioned a few weeks ago. After that, I flushed the toilet and disposed of the trash that had accumulated over the previous week.

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(PUBLIC HOLIDAY - HARI ARAFAH)

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PUBLIC HOLIDAY (FIRST EID ADHA)

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PUBLIC HOLIDAY (SECOND EID MUBARAK)

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Day 95, I came in the morning to sweep the trash and dust on the floor because I had left the office for a few days. There was a lot of wood dust on the floor, and I noticed that there were stars biting the wood and leaving marks on the floor.

The company manager asked me to vacuum the office, but the vacuum was not too strong and lacked suction, so I ended up using a broom only to make the dust stick to the carpet. I also clean the pantry because there is a lot of fine dust that we don't see.

After that, I opened the office email to see that the important emails that came in for a few days were left behind. The company manager also asked me to open his bank statement for several months and to print it. He said that the printed bank statement was for office use.

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APPLY OFF DAY

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STUDENT NAME: SITI NURLIANA BINTI MAT JAFFAR

NUMBER MATRIC: H20A1808

PROGRAMME CODE: HPT40108

FACULTY SUPERVISOR: PUAN SITI SELIHAH BINTI CHE HASAN

INDUSTRIAL COORDINATOR: DR. NOR SYUHADA BINTI ZULKEFLI

INDUSTRIAL TRAINING PERIOD/DATE: 16 WEEK (17 MARCH - 4JULY 2024)

COMPANY NAME: HIJRAH SUFI TRAVEL & TOURS SDN BHD

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In the morning, before starting my work, I sweep the floor of the office because there is dust on the side of the wall.

Open the computer and open the office email to see important incoming emails.

Looking for some package programmes to Morroco, Spain, that fit the company's image.

Check out interesting places to visit when travelling to Morroco, Spain.

See package prices determined by other companies to compare with our own package prices.

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Every morning, I open the office email first to see if there are any if there are any important emails that come in to inform the company manager.

looking for some accommodation in Morocco and Spain as recommendations if the company manager wants to look.

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I organised the space on my desk that was scattered and disorganized.

I also remove the dust that is on my desk or the desk next to me.

I made posters for packages to Bandung, Jakarta, and Umrah.

After making a travel package, a package poster is also needed to make it easier to advertise and promote.