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Today marked the beginning of my internship at ViTrox Corporation Berhad, and it was an exciting yet slightly nerve-wracking experience. The onboarding session started with an introduction to the Company’s vision, mission, and values. I had the opportunity to learn about ViTrox’s corporate structure and policies, which provided me with a clear understanding of how the organisation operates.

During the orientation, I was introduced to the various departments and their roles within the Company. Learning about ViTrox’s corporate policies helped me understand the importance of compliance, ethics, and professionalism in the workplace. This session gave me valuable insights into how the company ensures accountability and efficiency among its employees.

One of the highlights of the day was meeting my manager and fellow colleagues. Engaging in conversations with them allowed me to practice and improve my communication skills, especially in a professional setting. It was a great opportunity to exchange ideas and experiences while also building connections that will be beneficial throughout my internship.

Reflection:

Reflecting on my first day, I realised how essential good communication skills are in a corporate environment. My degree in accounting has equipped me with analytical and problem-solving skills, but today, I saw how crucial it is to effectively convey ideas and collaborate with others, especially in corporate. Understanding corporate policies and structures also reinforced the importance of accountability and compliance—something that directly relates to my field of study. Moving forward, I aim to enhance my adaptability and communication skills to ensure a successful and enriching internship experience.

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Public Holiday - Hari Raya Puasa

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I started my day by keying in more than 80 pieces of local invoices, followed by posting and running the numbering for them. During the process, I noticed a transaction with fewer items posted than the quantity mentioned in the Delivery Order(DO), so I sent an email to the store posting team to request a correction.

After that, I went to the V-Warehouse to collect the DOs and invoices for all entities. Once back, I began sorting the foreign invoices in alphabetical order to prepare for matching and vouching.

Reflection:

Today’s tasks reminded me how important accuracy and consistency are in finance operations. Spotting posting issues and taking the initiative to get them corrected strengthened my attention to detail. Sorting and managing documents across entities also helped me improve my organisational skills, which are crucial for maintaining clean records and ensuring smooth month-end processes.

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In the morning, I followed up on 3 foreign invoices with outstanding documents from the supplier. After keying in, I submitted the e-invoices in our system and posted them after checking. I then went to the V-Warehouse to collect nearly 300 invoices since it’s still early in the month.

After returning, I matched and keyed in 120 local invoices into the system. Later, my buddy taught me how to perform Statement of Account (SOA) reconciliation, which was easy to grasp as it shares similarities with the bank reconciliation I had learned before.

Reflection:

Today reminded me that foundational knowledge can speed up learning new tasks. My previous understanding of reconciliation enabled me to adapt quickly, making the process more efficient and accurate.

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Today’s orientation at ViTrox focused on completing the necessary online forms and undergoing e-learning sessions. The first task of the day was to submit several acknowledgement and survey forms, including the Non-Disclosure Agreement (NDA), which emphasises the importance of protecting company documents and maintaining confidentiality. Another critical form was the IT Properties & Data Access Undertaking Agreement (ITDA), which ensures that employees use Company devices strictly for work-related purposes. These agreements reinforced the importance of data security and ethical responsibility in the workplace.

Following the form submission, I proceeded with the e-learning sessions, which provided a deeper understanding of the Company’s policies and ethical standards. Some key topics included the Anti-Bribery and Corruption Policy, which highlights the company’s strict stance against unethical business practices, and the Environmental, Social, and Governance (ESG) program, which focuses on corporate sustainability and social responsibility. Additionally, I learned about Environmental, Health & Safety (EHS) Awareness, which ensures a safe and healthy working environment for all employees. These sessions helped me grasp the company’s commitment to integrity, sustainability, and employee well-being.

Reflection:

Today’s session made me realise how crucial compliance, ethics, and responsibility are in a corporate environment. As an accounting student, I’ve learned about the importance of internal controls, financial ethics, and corporate governance in my studies, particularly in the 'Risk Management and Corporate Governance' course. Understanding policies like anti-bribery and ESG initiatives directly connects to the principles of transparency and accountability, which are essential in the accounting profession. Moving forward, I will apply these values in my work, ensuring I uphold integrity and professionalism in every task I undertake.

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Name: Leong Ai Rou

Matric Number: 288220

Program: Bachelor of Accounting (Hons.)

School: Tunku Puteri Intan Safinaz School of Accountancy (TISSA)

Phone Number: (+60)11-3600 9434

Email: aiirou1234@gmail.com

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Public Holiday - Hari Raya Puasa

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Today, I was finally assigned my first task as an intern core in the ESG team—data validation for the ViTrox Sustainability Report 2024. My role was to verify the original write-up prepared by the content writer, ensuring that every statement was backed by proper documentation and logical evidence. Most of these supporting documents were provided by key stakeholders, including the Group CEO, Facility Department, and People Management Department. The process required me to carefully review, cross-check, and ensure the accuracy of the reported information.

The ViTrox Sustainability Report 2024 is structured with five core themes, and today, I focused on validating the first theme: “A Caring Employer.” This section highlights ViTrox’s commitment to employee well-being, diversity, inclusion, and talent development. From the information I reviewed, I learned that ViTrox has been actively enhancing its employee benefits, training programmes, and workplace culture. Their strong emphasis on human rights, employee engagement, and personal growth opportunities reflects their commitment to being a people-centric organisation.

Since this was my first time performing data validation, I took extra precautions to avoid mistakes. The process was time-consuming, and I only managed to complete this one theme today. However, I understand the importance of accuracy, as any errors could affect the credibility of the report.

Reflection:

Today’s experience reinforced the significance of attention to detail, critical thinking, and analytical skills—all of which are essential in both ESG reporting and accounting. Moving forward, I aim to improve my efficiency and confidence in data validation while continuing to uphold accuracy and integrity in my work.

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I continued my data validation task, focusing on two more ESG core themes: “A Go-Green Practitioner” and “A Trusted Corporation.” With more hands-on experience, I became increasingly familiar with the process and worked more efficiently than yesterday.

“A Go-Green Practitioner” highlights ViTrox’s environmental sustainability efforts, including carbon footprint reduction, energy efficiency initiatives, and waste management programs. From my review, I learned that ViTrox has significantly improved its S&P Global ESG Score and achieved a 4-star FTSE4Good ESG rating, reflecting its strong commitment to environmental responsibility. I was particularly impressed to discover that ViTrox has its own solar panels to generate renewable energy, reinforcing its dedication to sustainability.

“A Trusted Corporation” focuses on corporate governance, ethics, and integrity in business operations. I validated statements related to ViTrox’s anti-bribery and corruption policies, transparent corporate governance framework, and ethical business practices. Additionally, I found that ViTrox was recognised with gold awards at The Edge Malaysia ESG Awards 2024 for its outstanding ESG performance, reinforcing its commitment to accountability and trustworthiness.

Throughout the process, I frequently sought clarification from my buddy whenever I faced uncertainties. I also collaborated with the content writer to verify missing supporting information, ensuring the report’s accuracy and credibility. These interactions helped me appreciate the importance of teamwork and clear communication in corporate reporting.

Reflection:

I saw how environmental sustainability and corporate governance directly impact an organisation’s reputation and long-term success. What surprised me the most was ViTrox’s dedication to sustainability—making donations based on employees’ volunteerism hours. This level of commitment is truly admirable. My accounting background has trained me to analyse data systematically, ensure compliance, and maintain transparency—skills that proved essential in today’s validation work. Moving forward, I aim to enhance my problem-solving skills and confidence in decision-making, ensuring I can contribute effectively to future projects.

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In addition to my ESG task, I started a new week by helping the Accounts Payable (AP) team with sorting invoices and delivery orders. It was my first time handling real invoices, and I felt excited but also a little nervous. I spent almost three hours sorting about 200 invoices before keying them into the system. Even though it took time, I was happy because I finally got to use what I learned before.

The challenge I faced was feeling a bit blurred and confused at first because I didn’t know how to sort the invoices properly. There were so many papers, and I needed to be careful not to mix them up. But I slowly figured out a way and kept asking the AP team when I wasn’t sure.

After finishing my invoice task, my supervisor had a short meeting with me and another intern. She shared more about ViTrox’s founder story and the company's background. I also received my work instructions, which made me feel more prepared for what’s coming next.

Reflection:

Today taught me to be patient and detail-oriented. I realised that sorting invoices and recording them properly are the basics of real accounting work. I’m happy to see what I study in my degree being used in real life. I feel thankful for the chance to learn something new and learn more about the company. This experience will help me become more confident and careful in future tasks.

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My morning was spent assisting the Accounts Payable (AP) team again, sorting and keying invoices into the system. This repetitive task required a lot of focus, but I found myself getting faster and more efficient compared to yesterday. It was a great way to sharpen my attention to detail and organisational skills, both of which are essential in accounting.

In the afternoon, I switched back to assisting the ESG team with the final review of the ViTrox Sustainability Report 2024 before sending it to the design house. My buddy divided the workload among us, allowing us to meet the deadline. My task was to check small details, such as headings, mathematical symbols, font sizes, and content accuracy. This process was extremely mentally draining as it required intense focus to catch even the smallest mistakes. However, despite the exhaustion, I felt a great sense of satisfaction after reviewing the entire report. Our team collectively provided almost 1,000 comments for the design house to correct, ensuring the report would be polished and error-free.

Reflection:

Today I reinforced the importance of precision and thoroughness in both financial and ESG reporting. Whether handling invoices or reviewing a corporate sustainability report, accuracy and attention to detail are crucial. My accounting background has trained me to work with structured data, ensuring compliance and correctness, which helped me a lot during the report-checking process. Moving forward, I aim to strengthen my ability to work under pressure while maintaining accuracy, making me a more reliable and efficient professional.

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I continued with my final data validation task today, focusing on the last two ESG core themes of ViTrox: “An Accountable Purchaser” and “Sustainable Governance”.

“An Accountable Purchaser” highlights ViTrox’s responsible procurement practices, ensuring that suppliers adhere to ethical sourcing, environmental sustainability, and fair labour standards. From my review, I learned that ViTrox actively engages with suppliers to promote ESG compliance and supply chain transparency. They ensure that their vendors align with the company’s sustainability and ethical business policies, reinforcing their commitment to responsible purchasing.

“Sustainable Governance” focuses on ViTrox’s corporate responsibility, compliance, and leadership accountability. I found that ViTrox’s governance framework includes strict adherence to ethical policies, risk management practices, and continuous improvements in corporate sustainability. Their efforts in governance have earned them recognition at The Edge Malaysia ESG Awards 2024, further strengthening their credibility as a responsible and transparent corporation.

As usual, whenever I encountered missing or unclear information, I sought clarification from my buddy and the content writer to ensure the accuracy of the report. This process emphasised the importance of cross-departmental collaboration in maintaining data integrity.

Reflection:

Today was a fulfilling day as I completed my ESG data validation while also gaining hands-on experience with financial documents. What stood out to me was how ViTrox ensures ESG compliance not just internally but also within its supply chain, demonstrating a truly holistic approach to sustainability. Moving forward, I aim to improve my efficiency, ensuring I can contribute effectively to ESG tasks.

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Last week, I was honoured to be assigned as the team lead for the ESG booth game during the upcoming program "2025 Safety, Health, Sustainability & Mental Health Week" at ViTrox which takes place from 22 to 24 April 2025 in conjunction with World OSH Day. This event aimed at enhancing the understanding of ViTroxians on mental health, ESG (Environmental, Social and Governance) and EHS (Environmental, Health and Safety).

Today, my main task was to brainstorm and draft ideas for the booth game. I worked on preparing slides and a set of questions that would be used during the event to engage participants and educate them about ESG-related topics. After finalising the materials, I proposed and presented my ideas to my supervisor and buddy for feedback and approval. It was a good learning experience because I had to think creatively, plan systematically, and present clearly to ensure my ideas were well-understood and achievable.

Reflection:

Today, I learned that leadership is not only about giving instructions but also about planning ahead, communicating ideas effectively, and taking initiative. It was a challenge to propose something fresh yet feasible, but my accounting background helped me stay structured, logical, and organised throughout the preparation. This experience gave me more confidence in handling responsibilities beyond my usual tasks and I look forward to seeing how the game will run during the 2025 Safety, Health, Sustainability & Mental Health Week.

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I continued to improve my ESG booth game after receiving valuable feedback and suggestions from my supervisor and buddy. They shared a lot of useful insights and ideas, which helped me refine the game concept and create a smoother and more engaging plan. With their guidance, I was able to adjust the flow and details to make sure the game was both educational and fun for participants during the 2025 Safety, Health, Sustainability & Mental Health Week.

At the same time, our team was also rushing to finalise the Sustainability Report 2024 as the Board of Directors (BOD) meeting is approaching. After receiving comments from the company secretary and CFO, my supervisor, buddies, and I had a coordination meeting to discuss the necessary amendments. After the meeting, we revised the report and carefully reviewed it from beginning to end, over and over again, to spot and correct any remaining errors. It was a tiring but necessary process to ensure the report meets the highest standards before submission.

Reflection:

Today, I learned that constant improvement based on feedback is crucial for producing quality work, whether it’s a simple booth game or an important corporate report. Also, working under tight deadlines taught me the importance of teamwork, time management, and being detail-oriented. My accounting background trained me to review documents critically and spot inconsistencies, which really helped during the report-checking process.

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With a new month and the week fresh after Raya celebrations, I was thrilled to assist our Tax Officer with real-life tax-related work—my first hands‑on tax assignment. My primary task was to analyse and compile data for the tax computation for our holding company; i.e. ViTrox Corporation Berhad, gathering supporting documents to reconcile figures required by the tax agent. The biggest challenge I faced was navigating multiple, disorganised folders to locate the correct data, unlike my coursework, where all figures were neatly provided. It was time‑consuming and frustrating at first, but I developed a two‑step approach: I would search independently for the needed files, and if I still couldn’t find them, I’d consult the Tax Officer. This not only helped me overcome the folder chaos but also gave me the chance to learn directly from a tax professional whenever I had questions.

Reflection:

Today taught me the importance of self‑reliance and effective information management. Unlike classroom exercises in Principles of Taxation and Advanced Taxation—where data is handed to you—real‑world tax work demands you to source and verify every piece of information yourself. My accounting background provided me with the analytical mindset to reconcile numbers accurately, but today’s experience showed me that organisational skills and the confidence to seek guidance are just as crucial. Moving forward, I’ll apply these lessons to become more resourceful and efficient in all my tasks.

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Today, I resumed my tax computation analysis task. Since ViTrox is a holding company with several subsidiaries, the data structure is quite complex, leading to a lot of queries I needed to clarify with the Tax Officer. Despite the challenges, I managed to learn many new things, such as how to extract relevant data and prepare supporting sheets for the tax agent. I also had the opportunity to approach and ask questions to the General Ledger (GL) team, which broadened my understanding of how different teams work together to support tax matters.

After lunch, I attended a meeting organised for the 2025 Safety, Health, Sustainability & Mental Health Week, where I gained more details about the event schedule and did a quick presentation of my booth game idea to the organisers. Later in the afternoon, I had a meeting with my buddy, who briefed me on the maintenance of our ESG website. I learned that because information is constantly changing—even by the second—it is crucial to keep the website updated to deliver accurate and timely information to the public.

Reflection:

Today, I learned that cross-department collaboration and continuous updating of information are essential in both tax work and ESG management. My accounting education gave me the foundation to analyse and understand the data, but practical experience taught me the importance of being proactive in seeking clarification and being adaptable to new information.

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Today, I resumed working on improving my ESG booth game, focusing especially on refining the question set. To make the game more interesting and engaging, I researched current environmental issues and also included some fun facts about the world to design creative and educational questions. I aimed to strike a balance between learning and having fun so that participants could enjoy themselves while gaining new knowledge.

After completing my research and finalising the question set, I shifted my focus to assist the Account Payable (AP) team. I helped them by sorting and numbering invoices before keying them into the system. Although it was a repetitive task, I treated it as a good opportunity to practice patience, accuracy, and time management.

Reflection:

Throughout the day, I realised that creative thinking combined with research can turn a simple activity into something impactful and meaningful. At the same time, doing the AP work reminded me of the importance of attention to detail and systematic working habits — both of which were emphasised during my accounting degree. My ability to handle numbers carefully and stay organised definitely made the data entry process smoother.

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Today, I continued with my tax computation analysis on the next entity, ViE Technologies Sdn Bhd, a wholly owned subsidiary of ViTrox. After the detailed explanation I received from the Tax Officer yesterday, I felt more comfortable and was able to explore and handle the tasks independently. I managed to trace the supporting documents and prepare the necessary data more efficiently, which showed my growing understanding and familiarity with the process.

In the afternoon, I started preparing the physical materials for the 2025 Safety, Health, Sustainability & Mental Health Week. Since I plan to invite several colleagues to help me test the ESG game next week, I ensured everything was organised and ready. It was a good opportunity for me to practice planning ahead and think about how to make the trial session smooth and effective.

Reflection:

Today, I realised how important it is to take initiative and trust my own abilities after gaining enough understanding. My accounting studies, especially in auditing and taxation, trained me to analyse data systematically and trace supporting information, which helped me a lot in today’s tasks.

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In the morning, I finished the analysis for tax computation on ViE Technologies Sdn Bhd. I made some minor adjustments before moving on to the next task. I continued with the analysis for another subsidiary, ViTrox Technologies Sdn Bhd (VTSB). I found that VTSB was more complicated because it had more transactions, including some outside of Malaysia. So, the supporting sheets needed were more compared to the other two entities.

The challenge I faced was understanding the nature of VTSB’s transactions. There were many supporting documents to check, and it took more time to trace the figures properly. I needed to be extra careful and patient while doing the analysis.

Reflection:

Today, I learned that different companies under the same group can have very different levels of complexity. This experience helped me to improve my analytical skills and taught me the importance of being thorough. It made me realise that the knowledge from my accounting degree is very useful, but real-world cases need even more patience and focus.

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Today was full of learning. In the morning, I attended a webinar called “The Changing Landscape of ESG and Sustainability Compliance in Malaysia - What to Expect in 2025 and Beyond?” organised by the Federation of Malaysian Manufacturers (FMM). I learned about Malaysia’s new ESG rules, like the updated Bursa Malaysia Sustainability Reporting, National Sustainability Reporting Framework (NSRF), National Climate Change Policy 2.0, and the upcoming Climate Change Bill 2025.

In the afternoon, I joined a training by the Risk Management and Internal Audit officer about planning yearly tasks and milestones. Although the training was for permanent staff, I learned how to plan my daily, weekly, and project tasks in a more organised way to work more efficiently.

The challenge I faced was understanding some heavy terms during the webinar because they were new to me. I took notes and asked my buddy when I didn’t understand.

Reflection:

Today taught me that ESG compliance is not just a theory like what I learned in university. In class, I only saw ESG in textbooks and case studies, but in real life, it is much more detailed and serious. Companies need to follow strict rules and prepare early. I also realised that proper task planning, which we usually practice in group assignments, is very important in real work too. This experience helped me see the real gap between study and working life, and it motivates me to learn more and improve myself.

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Today, I quickly prepared the physical materials for my ESG booth game. After that, I rehearsed my presentation on what ESG is and what initiatives ViTrox has taken. I needed to make sure I was ready before presenting it to my supervisor and buddies. In the afternoon, I presented my ESG slides and carried out a booth game User Acceptance Test (UAT) with my supervisor and buddies. I received a lot of useful feedback from them, which helped me see what could be improved.

The main challenge I faced was the limited time. I needed to plan my schedule wisely because I had to create my slides, prepare the questions, and set up all the physical materials at the same time.

Reflection:

Today made me realise the importance of time management and preparation. In university, group projects often have longer deadlines, but in the working world, time is very limited. I also saw that presenting ESG knowledge in real life is different from just writing about it in assignments. This experience trained me to handle multiple tasks at once and made me more confident in communicating and sharing knowledge with others.

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In the morning, I prepared the booth game materials again after finding a better way to play the game from yesterday’s UAT. My supervisor invited a Marketing Communications (Marcom) executive to give me some ideas on how to beautify my slides and game materials, making them more attractive and engaging.

After that, I resumed my task on the tax computation analysis for VTSB. As mentioned earlier, the transactions are not limited to Malaysia, so I had to prepare supporting evidence for withholding tax. The process was more complex because the documents were scattered across different files, not all in one place.

Reflection:

Today made me understand that flexibility and creativity are important at work. Even technical tasks like tax analysis need good planning and smart searching skills. I also learned that presentation matters, whether in games or reports. What I studied before was mostly theory, but now I see how important it is to think quickly and adapt when facing real-world challenges.

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In the morning, I booked a consultation session with my tax officer to check my previous work and clarified the process for preparing supporting evidence for withholding tax, as I was still unsure about some parts. After the session, I resumed the task and managed to complete it after going through nearly 90 documents. As always, I double-checked everything before submitting it to the tax officer to ensure accuracy.

I also had the chance to engage with the Treasury Team to locate some missing documents related to the task. It was a great experience to communicate with another department and understand how different teams support each other in completing financial processes.

Reflection:

Today, I learned that understanding comes with time and effort. Although I had studied withholding tax before, applying it in real situations with actual documents made me realise how layered and detailed it can be. The process required not just technical knowledge, but also cross-checking and collaboration with other teams. It made me more curious and motivated to explore how accounting works across departments—not just in theory, but in action.

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Emergency leave

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Ai Rou is a cheerful, optimistic, and independent individual who consistently demonstrates a proactive attitude. She readily reaches out to her buddies and team members whenever she encounters challenges or uncertainties. This approach reflects her eagerness to learn and her ability to engage effectively with subject matter experts to resolve issues promptly and accurately.

Ai Rou is encouraged to build greater confidence in her abilities and not to underestimate her potential. With continued self-assurance, she will be able to contribute even more effectively and grow further in her professional journey.

regards

Michelle Tan

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Today, I mainly focused on maintaining ViTrox’s ESG website. My task was to review the site, prepare slides highlighting areas that needed improvement or updates, and send them to the Marketing and Communication Department (Marcom) for website development/refresh. After that, I had a short feedback session with my buddy to share my thoughts on my internship experience so far. In the afternoon, our ESG team had a meeting to go through the slides for tomorrow’s Quarter 1 ESG meeting, which will be attended by all departments and our CEO, Mr. Chu. We carefully checked each figure and piece of information submitted by various departments to make sure everything was accurate and well-prepared.

Reflection:

Today showed me the importance of clear communication and attention to detail in internal reporting and external presentation. Maintaining a website may sound simple, but I realised how every word, number, and visual must be accurate and up to date. It reminded me how my accounting background helps me look at details critically and ensure accuracy, which is especially useful when working on something that will be shown to top management.

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This morning, I continued with my task on ViTrox’s ESG website. After completing the updates, I double-checked all figures and content against our latest Sustainability Report 2024 to ensure everything was accurate. I also reached out to my buddy for clarification on a few sections. Later, I reviewed the ESG Quarter 1 Meeting slides again, as several departments had updated their data, and we had to make sure all details were correctly reflected. After lunch, I attended the ESG Quarter 1 Meeting and gained insight into each department’s targets and ongoing efforts toward achieving them.

Reflection:

Today helped me understand how dynamic and fast-paced corporate reporting can be. Seeing how departments align their work with ESG goals gave me a clearer picture of how sustainability is practised beyond theory. It made me appreciate how my background in accounting supports me in spotting data inconsistencies and ensuring accuracy, skills that are essential in maintaining reliable reports.

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Today, the tax officer assigned me a new task: assisting in preparing the Annual Performance Report (APR) required by MIDA. My role involved linking the Balance Sheet (BS) and Income Statement (IS) figures in the APR template with those previously computed by the Tax Officer. After completing the initial work, I double-checked every account title, figure, and formula to ensure everything was accurate and properly reflected.

Reflection:

This task helped me see how financial statements are used beyond just reporting—they also support external regulatory requirements. I realised how important attention to detail and accuracy are, especially when handling official documents. It also strengthened my ability to navigate and interpret BS and IS figures, which I’ve learned during my degree, but now applied in a more practical, real-world setting.

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I continued working on the Annual Performance Report (APR), focusing on breaking down operating expenses into local and foreign portions. The challenging part was that each expense category had thousands of transactions. I had to figure out an effective way to filter and calculate the numbers quickly. Many records in the general ledger (GL) lacked complete details like supplier names and descriptions, which made it tough to identify whether they were local or foreign.

In the afternoon, I held a rehearsal session for my ESG booth presentation and game. I invited the Internal Audit team and the AP team to be my audience. Since they are not from the ESG team, it helped me test whether my materials were clear and educational enough for everyone. I also gathered useful feedback to improve the content and flow.

Reflection:

This experience taught me how to handle real-life data limitations and think practically to overcome them. I also learned the importance of getting feedback from different perspectives to make my work more effective and understandable. What I learned in class about expense classification and presentation skills really came to life today.

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Today, I completed the Annual Performance Report (APR) task after a final consultation session with the tax officer. He reviewed my work and gave his feedback, which helped me make the last adjustments.

After lunch, I joined the ESG team for a rehearsal and preparation session for Kolej Vokasional Seberang Perai's visit. We did several Gemba walks to ensure the flow of the plant tour would be smooth and engaging for both students and teachers.

Reflection:

This experience taught me how important teamwork and clear planning are, especially when preparing for a real event. It also made me more confident in handling responsibilities from different scopes, and I’m happy to see how my efforts can contribute to creating a good impression of ViTrox.

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Today marks the start of the 2025 Safety, Health, Sustainability & Mental Health Week. I had the chance to attend the CPR and AED training, which was really informative and useful in real-life emergencies. It’s great that ViTrox provides these kinds of practical learning opportunities for all ViTroxians.

Later, we welcomed the students and teachers from Kolej Vokasional for their visit. We shared stories about ViTrox and introduced them to our Green Building Index (GBI) features, which is the main reason they came to explore our workplace.

Reflection:

Today taught me that learning isn’t just about technical skills—it’s also about awareness and sharing knowledge. I felt proud to be part of the team that introduced ViTrox’s values to the next generation and realised how sustainability is not just a concept in books, but something we live out every day.

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Today was finally the day our ESG booth opened for the 2025 Safety, Health, Sustainability & Mental Health Week! I met many people from different departments and tried my best to help them understand more about ESG and the initiatives taken by ViTrox. I also took the chance to visit other booths, like the mental health booth and the metaphoric card station, where I learned more about stress management.

In the afternoon, I had a great opportunity to follow the Accounts Payable (AP) team to the warehouse to help with the process of collecting invoices. It was an exciting new experience for me to see how documents are managed from the very beginning.

Reflection:

Today taught me the importance of communication and sharing knowledge in a simple way that everyone can understand. It also reminded me that every process, even collecting invoices, plays a key role in keeping a company running smoothly. These real experiences help me connect what I learned in my studies to real-world practices and make me feel more ready for future challenges.

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In the morning, the ESG team had a meeting with our Group CEO to update him on the progress of our tasks. It was a good chance for me to see how important it is to communicate clearly and show the impact of our work.

In the afternoon, I joined a sharing session during the 2025 Safety, Health, Sustainability & Mental Health Week called “Influenza: What You Need to Know” by an Occupational Health Physician from Pantai Hospital Penang. I learned about the symptoms of influenza, how the virus spreads, and the side effects that might happen after getting the influenza vaccine, such as a mild fever or soreness at the injection site.

After that, we had our final rehearsal for the ESG booth to make sure everything would run smoothly for tomorrow’s event. We worked together to solve small issues and ensure a good flow.

Reflection:

Today showed me the value of being well-prepared and paying attention to every detail before an important event. I also learned that gaining new knowledge, like understanding influenza better, can help me take better care of myself and others. These experiences remind me that both teamwork and personal growth are important in my learning journey.

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In the morning, I keyed in almost 200 pieces of invoices into the system. After that, I finally received a direct sharing session from the buddies in the AP team about the full workflow and instructions. It really helped me to understand the complete process. I also got the chance to try posting invoices and doing the numbering for record retention purposes.

Later, I approached the tax officer to get my next task, which was to work on the Transfer Pricing Report. I carefully jotted down all the information and guidance he shared, and I’m excited to start this new task next week.

Reflection:

Today made me realise how important it is to understand the full picture when doing accounting tasks, not just the small parts. Getting hands-on experience like keying in, posting, and numbering invoices helped me see how things work together. It makes me feel more prepared and confident to handle bigger tasks in the future, like the Transfer Pricing Report.

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This morning, I started working on the transfer pricing report for the year 2022. This report helps ensure all records of inter-company transactions are properly documented as supporting evidence. After lunch, I attended a meeting with the Accounts Payable (AP) team to learn about their milestones since I am now fully involved in this team. After the meeting, I had a one-on-one feedback session with the tax officer to get his input on my previous tasks.

Reflection:

Today made me relate to what I learned in my Management Accounting class, where I had to calculate transfer pricing by myself using formulas and cases. But now, in real work, I received the final figure instead and worked more on preparing the report and checking records. It felt meaningful because I got to see how what I learned in university is actually used in a company, and it gave me a deeper understanding of the process beyond just the calculation. I also learned that asking for feedback helps me see what I can improve and gives me confidence to handle more tasks in the future.

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Today, I had a one-on-one feedback session with my ESG buddy and manager to hear their comments on my performance, especially for the ESG booth last week. I listened to their advice and suggestions for improvement. After that, I spent time matching and sorting 250 pieces of invoices to make my key-in process smoother and more organised.

Reflection:

Today taught me the importance of accepting feedback to grow and improve my work. Sorting and matching invoices also made me understand how attention to detail is very important in accounting tasks. This experience helps strengthen my patience and accuracy, which are both useful skills I’ve learned during my accounting studies.

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Today, I keyed in the invoices that I had matched and sorted yesterday into the system. In between, I had a meeting with the tax officer, who taught me how to do the month-end closing process to prepare for tax computation for all the accounts. I felt it was very detailed, even though I hadn’t started doing it, because there was a lot of data and information from different teams and files that needed to be prepared.

Reflection:

Today helped me see how taxes work needs strong coordination and attention to detail. I realised that what I learned in class about tax and accounting processes is just the foundation—real work involves more steps and teamwork. This experience motivates me to keep improving my understanding and be more organised when handling complex data.

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Public Holiday-Labour Day

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Today, I did the numbering for all the invoices that had been keyed in for almost 900 pieces. I felt so surprised because it shows that ViTrox is growing well even after the tough economic times in recent years. I also revised the AP work instructions to make sure I could complete my tasks smoothly. In the afternoon, I had the chance to learn from my AP team buddy about the month-end closing process for the AP team.

Reflection:

Today made me realise how important it is to follow clear steps and stay organised in accounting work. I also saw how a company’s growth is reflected in its daily transactions. This learning connects to what I studied in my accounting courses, especially about managing financial records and preparing for closing, but now I see how it works in a real business.

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Today, I went to the company store to collect purchase orders and invoices since my buddies were busy with the month-end closing. It was my first time visiting other warehouses like ViE and JIT, as before I only went to V-Warehouse. I also got my first hands-on experience scanning the stickers on the PO to acknowledge the collection for the AP team, which I had only observed before.

After returning, I continued sorting, matching, and vouching for local invoices. While doing this, I faced some challenges, like differences in item prices between the invoices and the system. I asked my buddy for guidance and learned how to handle these situations.

Reflection:

Today helped me understand that real accounting work is not just about numbers—it’s about solving small problems and being curious when something doesn’t match. This experience connects to what I’ve learned in university, where we often focus on theory, but here I’m learning the practical steps and real challenges that come with the job. It’s improving my problem-solving skills and making me more confident in handling real tasks.

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Today, I resumed keying in local invoices into the system and successfully completed almost 200 pieces since yesterday. After that, I continued with posting those invoices and did the numbering for proper record-keeping.

In the afternoon, my tax officer finally asked me to begin the month-end closing process for tax. I started by gathering data and inputting it into the relevant files, such as the trial balance, income statement, balance sheet, and fixed assets listing for ViTrox Academy. The process was quite complex, but I felt more confident as I had already jotted down key points and Excel formulas shared by my tax officer in our previous meeting, which really helped me manage the task more efficiently.

Reflection:

Today reminded me how important preparation and detailed note-taking are when dealing with complex accounting tasks. While I’ve learned about financial statements and month-end processes in theory during my university studies, applying them in a real work environment deepened my understanding. I also realised how powerful Excel can be in simplifying repetitive tasks—something that’s not often emphasised in the university course structure. This experience helped bridge the gap between classroom knowledge and practical application.

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Today, I spent most of my time compiling expense data from the general ledger into the tax month-end closing file. Since the expenses fall under different GL codes, I had to be extra careful to avoid mistakes. Some items were hard to categorise, so I decided to leave them for now and will clarify with my tax officer later.

I also gathered data for the travelling expenses, repair and maintenance, and small value asset files. Each of these had multiple sections, so I started with the trial balance before continuing with the categorisation work.

Reflection:

Today’s task helped me realise how much more complex real-life data can be compared to what I’ve learned in university. While theory gave me the foundation, this hands-on experience is sharpening my attention to detail.

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Today, I started my morning by booking a consultation session with the tax officer to confirm if I followed the correct steps and to clarify how to categorise certain expenses. With his guidance, I managed to complete the month-end closing task for ViTrox Academy.

I went to the warehouse in the afternoon to collect delivery orders and invoices. This time, I was able to independently scan the acknowledgement and sort the delivery orders into local and foreign categories. For suppliers I wasn’t familiar with, I double-checked with my team partner to avoid errors.

Reflection:

Today, I saw how valuable it is to take initiative in asking questions and seeking feedback. Completing a full month-end task gave me a strong sense of achievement, and handling the warehouse process on my own helped build my confidence in daily operations.

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Today, I began my morning by sorting and matching the local invoices with their corresponding delivery orders (DO). Since we had collected around 1,100 pieces of DOs from the warehouse yesterday, it was a time-sensitive task. I had to work efficiently as ViTrox's Quarter 2 Meeting was scheduled for later in the morning.

Shortly after, the Q2 Meeting began. It was a valuable experience to see ViTrox’s top management in action and listen to presentations from various departments, including the business units. I gained a broader understanding of the company’s performance and upcoming initiatives designed to benefit all ViTroxians.

Reflection:

Today reminded me how important time management and efficiency are when juggling both routine tasks and major events. Attending the quarterly meeting gave me a wider perspective of how each department contributes to company growth—something I don’t usually see in daily tasks. It motivated me to align my efforts with the bigger picture.

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Public Holiday-Wesak Day

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I would like to recognize and express our sincere appreciation for Ai Rou for her exceptional dedication, integrity, and adaptability during her internship period. From the outset, she has consistently demonstrated a strong sense of truthfulness and responsibility in all her undertakings. Her willingness to go the extra mile to deepen her knowledge and understanding—reflects her genuine passion for learning and professional growth.

Despite her primary role being in the ESG function, Ai Rou has embraced a redefined job scope with commendable enthusiasm. She has seamlessly extended her support across multiple departments, including Account Payables, Tax, and Internal Audit, showing great flexibility and commitment to team success. Her ability to adapt to evolving business needs, especially amid the recent 33% surge in AP transactions compared to last year, exemplifies her maturity and understanding of the company's strategic priorities.

She recognizes the urgency and importance of supporting our AP function during this unexpected business ramp-up, and she has stepped in proactively, offering tangible support without hesitation. Her cross-functional collaboration has been instrumental in maintaining operational continuity during a period of intense activity.

While Ai Rou continues to deliver valuable contributions, one area of growth we encourage her to focus on is building greater confidence in her own capabilities. Her insights and actions already demonstrate strong potential, and we are confident that, with continued experience and encouragement, she will become an even more impactful contributor.

Overall, her performance has been impressive and deeply appreciated by the team.

Regards

Michelle

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Today, I began my day by keying in invoices into the system, but due to system slowness, I switched to working on the month-end tax closing for ViTrox Agritech (VAG). The process was quite similar to what I had done previously for ViTrox Academy (VA), which made the task more manageable.

I spent over three hours extracting general ledger details for more than 40 accounts and proceeded to categorise them accordingly. Compared to my earlier experience, I found this task easier as I was already familiar with the structure, and the number of transactions was lower.

Reflection:

Today showed me how valuable prior experience is when handling similar tasks. I was able to apply what I learned from the VA closing to complete VAG’s tasks more efficiently. It also reinforced the importance of adaptability—shifting my focus when the system was slow helped me stay productive.

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Today, I started by double-checking the tax month-end closing I worked on yesterday. I struggled with the fixed asset listing and capital allowances computation, which made me realise I need to revisit some concepts. I also came across several transactions that I wasn’t confident categorising, so I made notes to consult my tax officer later for clarification.

In addition, I vouched for 90 invoices. During the process, I encountered a special case involving a prepayment to a supplier, which required a different key-in treatment in the system. I approached my buddy to understand the proper handling of this, then completed the task with the correct process and did the numbering for record purposes.

Reflection:

Today highlighted the importance of knowing when to seek help, especially when dealing with complex or unfamiliar accounting treatments. It reminded me that practical situations, like prepayment cases, often differ from textbook learning and require critical thinking.

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Today, I started my morning by going to the V-Warehouse to scan acknowledgements and collect Delivery Orders (DOs) and invoices. I felt more confident this time as I was able to independently separate the DOs between local and foreign without needing much guidance. Due to the ramp-up in production, the volume was much higher than usual—more than 1,000 pieces collected.

After returning to the office, I proceeded with matching and sorting the DOs with their respective invoices. It was a time-consuming process, but I managed it efficiently by applying the workflow I’ve been practising over the past few weeks.

Reflection:

Today helped me see how my consistency and exposure to real tasks are gradually building my independence and confidence. Although the volume was high, I managed to handle it smoothly, and it reminded me that routine tasks, when done with discipline, can strengthen my foundation for more complex responsibilities in the future.

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Today, I began my morning by continuing to match and sort the Delivery Orders (DOs) with their respective invoices. Once that was completed, I proceeded to perform the vouching process by keying the invoice details into the system. Since I didn’t encounter any issues today, I was able to complete almost 300 pieces of invoices efficiently, including the posting and numbering process.

Reflection:

Today showed me how familiarity and consistency in a task can greatly improve speed and accuracy. The absence of problems allowed me to focus and work more productively, reinforcing how important it is to build a clear workflow and understand the system well. It motivates me to keep learning so I can handle even larger volumes with confidence in the future.

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Today, I continued with the numbering process for around 150 pieces of invoices that I had posted last week but didn’t manage to finish before clocking out. In the morning, we also had an AP team alignment meeting where everyone shared updates on their current tasks. After lunch, my buddies brought me to the V-Warehouse to scan and acknowledge the collection of Delivery Orders (DOs) and invoices. One of my buddies also taught me how to handle DOs without physical invoices, as the Company is now applying e-invoicing. For documentation purposes, we are required to retrieve the softcopy from email and print it out for filing.

Reflection:

Today’s experience exposed me to how digital transformation, such as e-invoicing, is being implemented in the accounting workflow. Although in university we learn mostly from textbook examples, this hands-on practice helped me understand how companies adapt accounting procedures to maintain proper documentation and compliance. It’s a reminder that staying organised and detail-oriented remains essential, even as processes become more digital.

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I spent more than 2 hours searching for over 100 pieces of delivery orders (DOs) that didn’t have corresponding physical invoices. Since some companies are implementing e-invoicing, I had to retrieve soft copies by searching through emails using various references like Purchase Order (PO) numbers or DO numbers, depending on the supplier’s format. During the process, I frequently sought help from my buddy to ensure I was using the correct approach. After printing the invoices, I proceeded to match and sort them accordingly. Later, I continued with matching and sorting other local DOs and invoices, successfully handling 350 pieces in total.

Reflection:

Today taught me the importance of adaptability and persistence in managing real-world accounting tasks. In class, we often deal with structured data, but at work, every supplier may have a different system or format. This experience sharpened my attention to detail and improved my ability to problem-solve under time pressure—skills that are just as valuable as technical accounting knowledge.

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Today, I finally had the opportunity to consult with my tax officer as he had some free time. I took the chance to ask about all the queries I had collected last week, including deferred tax, the capital allowance schedule, and other related matters in the tax month-end closing process. I carefully noted down all the explanations so I can perform the task more independently in the upcoming cycle.

After that, I continued with the vouching process by keying in the invoices that I matched and sorted yesterday into the system.

Reflection:

From today’s discussion, I gained a clearer understanding of how the net profit reported in the profit and loss statement differs from the total income used in tax computation. Although I’ve learned this concept in my tax courses before, seeing the actual adjustments like non-deductible expenses and capital allowances being applied in real financial records helped me connect the dots between theory and practice. It deepens my appreciation of how academic knowledge is implemented in real business settings.

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I started my day by doing the numbering for the invoices I posted yesterday. After my buddies returned from the V-Warehouse, I took the opportunity to revise the process of searching emails for DOs that come without physical invoices. I printed them out and continued with the sorting process. I could feel my speed had improved, as I had already noted down the special cases for certain vendors whose DO or PO numbers follow unique formats and are harder to locate. After learning how to structure the message from my buddy, I also tried drafting and sending an email to the supplier by myself to request missing invoices. I then continued with sorting and matching around 350 pieces of local invoices.

Reflection:

Today helped me realise how consistent exposure and small improvements can make routine tasks more efficient. Handling vendor-specific formats and communicating directly with suppliers trained me to be more independent and resourceful.

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After completing the matching process from yesterday, I continued with my routine task of keying the invoices into the system. During the process, I encountered a few special cases. The first issue was a mismatch between the invoice amount and its purchase order. I took the initiative to email the buyer for clarification and later received a revised invoice. Another case involved a duplicate posting in the system, which was a first-time experience for me. I consulted my buddy for guidance and sent an email to the posting team. Since I’m still waiting for their response, I’ve temporarily set this case aside to revisit next week. Today, I successfully keyed in more than 150 pieces of invoices.

Reflection:

Today taught me that real-world accounting tasks often come with unexpected challenges that require problem-solving, communication, and patience. Being able to apply what I’ve learned in my academic journey, like identifying inconsistencies and knowing who to contact, makes me more confident in handling actual workplace scenarios. These experiences also sharpened my attention to detail, which is essential in maintaining accurate financial records.

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Today, I followed up on the issues I faced last week. Since I didn’t have access to certain data, my buddy assisted me in resolving it. I also reviewed the emails I sent out last week to check for updates from buyers and suppliers. Besides that, I searched for transactions without physical invoices via email, printed them out, and proceeded with sorting and matching. By the end of the day, I successfully keyed in 200 invoices and posted 2 of them, including 1 prepayment transaction.

Reflection:

Today’s tasks helped me realise that real-world accounting involves more than just data entry—it requires problem-solving and follow-ups, especially with cases like prepayments or missing invoices. It reminded me that my university knowledge, such as in accounts payable, needs to be applied with attention to detail and effective communication skills to handle real-world scenarios effectively.

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Public Holiday - Yang di-Pertuan Agong's Birthday

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As we are now in the month-end closing period, I followed my buddies to V-Warehouse in the morning to collect delivery orders (DOs) and invoices. We managed to gather around 500 pieces. After returning, I searched for missing invoices via email, printed them out, and proceeded to match and sort them. In total, I matched around 100 pieces of local invoices with their DOs. I also sent follow-up emails to several vendors who have yet to provide their e-invoices. Later in the day, I completed the key-in, posting, and numbering processes for all the invoices.

Reflection:

Today’s experience helped reinforce my understanding of how crucial proper document handling is during the month-end closing. It also highlighted the importance of proactive communication with vendors, which supports timely and accurate financial reporting. These are real-world practices that go beyond classroom learning and have sharpened both my technical and soft skills.

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In the morning, my tax officer suddenly asked me to check a donation voucher for VTSB due to a query from our external tax agent. I immediately followed up with the Treasury colleague to retrieve the document. One of the main challenges I faced was the delay in getting responses, especially when dealing with cross-functional teams—I had to follow up three times and had been waiting for nearly a month.

After resolving that, I accompanied my buddy to the V-Warehouse and continued with our regular operations. I successfully matched and vouched 101 local invoices, including e-invoices. During the process, I encountered a quantity variance issue between the system and the delivery order. I raised it via email and managed to get it resolved.

Reflection:

Today taught me how important persistence and clear communication are, especially when working across departments. I also saw how critical accuracy is in handling tax-related documents. These experiences helped strengthen my problem-solving skills and deepened my understanding of real corporate processes, complementing what I’ve learned in my accounting and taxation courses.

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As today was the Annual General Meeting (AGM), the whole Finance Department was involved in assisting the event, and the entire morning wasn’t counted as working hours. After the AGM ended, I resumed my routine tasks by searching for e-invoices from several vendors through email. I then proceeded to print, match, sort, key in, post, and do the numbering for around 50 pieces of invoices.

Reflection:

Although I had less time to focus on my usual tasks today, I learned how to manage my time more efficiently under a tight schedule. Even with limited hours, I could still complete each step of the process accurately. This experience reminded me of the importance of prioritising tasks and staying organised.

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Today, I managed to process around 200 pieces of local invoices. During the vouching process, I discovered a discount rate in one invoice that didn’t match what was shown in the system. My buddy guided me on how to adjust the amount using the old manual method before automation was introduced. I took the opportunity to practice this method several times with other invoices to strengthen my understanding. In addition, I completed the numbering for another 70 local invoices.

Reflection:

Today’s experience taught me the value of learning alternative methods for handling system issues. Understanding the manual way not only helps me solve exceptions independently but also deepens my knowledge of the process behind automation.

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Today, I prepared the database for the Transfer Pricing report since the invoice volume was low. The task was more challenging than expected, as I’m still unfamiliar with the process, and ViTrox has many subsidiaries with frequent intercompany transactions. I also found inconsistencies in some supporting documents, so I plan to consult my tax officer once the month-end rush is over.

In the afternoon, once all other finance functions like AP and GL had completed their postings for ViTrox Academy Sdn Bhd (VA), I proceeded with the May 2025 tax computation. I captured all income and expense transactions according to their respective GL codes, which helped me refresh what I had done last month.

Reflection:

Today’s tasks deepened my understanding of how complex tax-related work can be, especially for Transfer Pricing. It reminded me of concepts from my Taxation and Management Accounting courses and showed how important accuracy and cross-functional communication are in real-life applications.

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In the morning, our AP team had an alignment meeting with the manager to review last month’s performance and set expectations for this month.

After the meeting, I continued working on extracting transactions related to GL codes from the GL database. Since I had completed the income accounts yesterday, today I focused on the expense accounts, which included almost 60 accounts. I also categorised each transaction to identify whether the expense is tax-deductible or not.

Reflection:

Today’s task helped me better understand the relationship between financial data and tax reporting. By categorising expenses, I could apply what I’ve learned from my taxation course and realise how important proper classification is in preparing accurate tax computations. It also trained my attention to detail, especially when handling large volumes of data.

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Today, I focused on the separate folder for travelling expenses under ViTrox Academy (VA). Unlike last month, where there were no related transactions, this time I was surprised to find almost 300 transactions to handle. After extracting them from the GL database, I filled in the necessary details one by one, such as the traveller’s name, travel purpose, destination, whether the entertainment involved an existing customer, and the expense category (e.g. toll, parking, meals, accommodation, etc.). It was a detailed and time-consuming task that required intense focus.

Reflection:

This task helped sharpen my analytical and organisational skills. It also made me realise how important detailed documentation is when it comes to tax reporting and financial transparency. It reinforced what I’ve learned in tax and audit-related courses, especially the need for accurate categorisation and justification of business-related expenses.

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Today, I received the latest version of the GL database and the management account. I began by checking each GL code that I completed yesterday to extract any remaining transactions after adjustments. Then, I copied the completed trial balance, profit and loss statement, and balance sheet from the management account into my tax computation folder to review for any variances with the formulas previously set by my tax officer, then made corrections accordingly. I also highlighted several transactions I’m unsure how to categorise, so I can consult my tax officer later.

Reflection:

Today’s task helped me better understand the link between adjusted financial data and its impact on tax computation. It showed how important accuracy is in financial reporting and how small variances can affect the final tax figure. This reinforced my learning from tax modules, especially on the importance of proper classification in financial statements.

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Public Holiday (Replacement) - Hari Raya Qurban

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Today, I compiled the last folder for ViTtrox Academy Sdn Bhd, which is for repair and maintenance. After categorising the transactions by GL code, I further classified each one to determine whether it is tax deductible. I also referred to the goods receipt notes (GRN) listing prepared by the AP team to fill in the details for each transaction.

After completing this, I went to the V-Warehouse to collect DOs and invoices. I enjoyed the experience today as there’s a new intern in the AP team, and I got the chance to teach her how to differentiate between DOs with no physical invoices, credit card transactions, and local versus foreign invoices. This also refreshed my understanding. Back at my desk, I searched for the e-invoices in my email and then completed printing, matching, sorting, vouching, and numbering for 60 invoices.

Reflection:

Teaching the new intern today made me realise that explaining a process to others helps strengthen my understanding. Additionally, categorising transactions in detail deepened my knowledge of how tax deductibility affects tax computation, which directly relates to what I’ve learned in my tax course.

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I started my day by sending emails to the respective suppliers for the invoices that I couldn’t find in my inbox.

While waiting for their replies, I began working on the tax computation for ViTrox Agritech Sdn Bhd (VAG). Similar to last month, VAG has only one folder and fewer transactions than VA, so I managed to complete it within a day. After categorising the transactions under almost 50 general ledger codes, I also classified each transaction to determine whether it is tax deductible or not. Additionally, I learned some new formulas in Excel today, which made it easier and faster to fill in details from the goods receipt notes (GRN) listing for each transaction.

Reflection:

Today’s task helped me sharpen my skills in organising and analysing tax data efficiently. Learning new formulas also improved my productivity and accuracy, which is valuable for handling larger and more complex computations in the future. This connects well with my accounting studies and shows me the importance of mastering both technical tools and tax concepts in real work.

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Firstly, I settled all the e-invoices received from the suppliers by printing, matching, sorting, vouching, and running the numbering for 15 pieces. After that, I went to the V-Warehouse to collect the ready invoices and delivery orders (DOs).

Back at my desk, I finally had a session with the tax officer to consult him about some transactions I was unsure how to categorize for both VA and VAG. With his valuable guidance, I managed to complete the fixed asset listing, balancing allowances and charges details, and the non-qualifying assets information, which are not eligible for balancing allowances to reduce taxable income. With all these clarified, I successfully wrapped up the tax computation for both entities with his great help.

Reflection:

Today’s session with my tax officer deepened my understanding of how fixed assets and their allowances affect taxable income. It strengthened the link between the theory I learned in tax courses and real tax reporting practice. This experience boosts my confidence to handle similar tasks more independently in the future.

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In the morning, we had a Finance department AI sharing session. I found it very insightful because I learned about many other AI models besides ChatGPT, such as Gemini, NotebookLM, and Flowith, and understood their different strengths. Today’s session focused on Gemini, and I discovered how this tool can help us complete daily tasks more efficiently and save time.

After the session, I searched for e-invoices in my email and, once sorted and matched, I vouched for nearly 60 pieces and another 20 local invoices. Later, my buddies conducted a meeting to teach me how to process foreign invoices step by step. I found this much more complex than handling local invoices, and since we ran out of time, I plan to follow up with my buddy next week to understand it better.

Reflection:

Today, I learned how AI tools like Gemini can complement my work and help me manage tasks more effectively. Also, exploring the foreign invoice process showed me areas where I need to improve my skills. Combining AI knowledge with practical tasks will help me work smarter and handle more challenging processes with confidence in the future.

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In the morning, I vouched for 10 invoices for other smaller entities like ViTrox Green, ViTrox Corporation, and ViTrox Academy in our system. It was quite manageable since the process is similar to what I have done before for ViTrox Technologies. After that, I moved on to matching foreign invoices, which was much more challenging. To complete each match, I had to check not only the invoice but also the commercial invoice, airway bill (AWB), other supporting documents, and the customs form (K1). It was quite frustrating at times, especially when I had to figure out whether the transaction was a single or combined shipment. To reduce errors, my buddy assigned me only single shipment cases for now. I kept referring back to my notes to handle missing AWB or K1 cases and to know who to contact for help.

Reflection:

Today taught me the importance of patience and using my notes as a guide when facing unfamiliar and complex tasks. Handling foreign invoices is more complicated than local ones, but by tackling it step by step, I can build confidence to handle even more complex shipments in the future.

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Today, I started my day by doing the matching, sorting, vouching, and numbering for 10 invoices for another small entity, ViTrox Agritech Sdn Bhd. In between, I faced a new challenge when I handled three transactions related to daily payments. As usual, I asked my buddy for help and learned how to upload the invoices into another system so that the Treasury team can make payments to the respective suppliers.

After that, the Risk Management Officer briefed me on how to do the Conflict of Interest (COI) checking. My main role was to remind ViTroxians who haven’t filled in the COI declaration form yet. For today, I sent reminder messages to around 170 people and helped lower the number of undeclared cases.

Reflection:

This task reminded me of what I learned in my risk management course — that identifying and controlling risks is key for an organisation. By helping with the COI declaration reminders, I could see how ViTrox actively manages potential conflicts to protect its integrity and reduce operational risks.

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This morning, I continued sending reminder messages for Conflict of Interest (COI) declarations to another 25 ViTroxians and checked for updates from those I contacted earlier.

After that, I sorted and matched nearly 60 invoices for ViE Technologies Sdn Bhd, covering local invoices (with and without physical copies) and foreign invoices. The 26 foreign invoices took extra time, but I could see a clear improvement in how I gather and organise supporting documents compared to before.

Before ending my day, I had a one-on-one session with my supervisor to receive feedback on my work this month and discuss my upcoming responsibilities.

Reflection:

Today demonstrated to me how my accounting studies have refined my attention to detail and enhanced my understanding of proper documentation. This background enables me to handle both local and complex foreign invoices more confidently, ensuring my work supports good record-keeping and internal controls, as we learned in class.

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In the morning, I sent follow-up messages to those who hadn’t responded to my first reminder about the COI declaration.

After that, I attended our AP team’s monthly meeting where I got updates on our performance this month and plans for the coming month. Later, my buddy taught me how to key in foreign invoices and upload the e-invoices for LHDN purposes. I noticed the process is similar to local invoices but requires extra details, like transaction classification, K1 form numbers for customs reference, and special handling if it’s a daily or monthly payment. I had vouched for 16 foreign invoices.

Reflection:

Today, I realised how the concepts from past studies, especially about proper documentation and transaction classification, really help me handle more complex foreign invoice processes accurately. It reminds me that a solid understanding of accounting fundamentals makes me more prepared to adapt to different procedures at work.

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In the morning, we had our departmental weekly AI sharing session. Today’s tool was Gamma, and I learned how helpful it is for creating slide presentations more quickly and efficiently.

Later, I continued vouching for another 10 foreign invoices and passed all of them, including those I did yesterday, to my buddy for checking for ViE Technologies Sdn Bhd. I felt relieved when everything was correct, thanks to my habit of double-checking my work before submitting it.

Reflection:

Today showed me how important accuracy and attention to detail are, especially when handling foreign invoices with extra requirements. Knowing how to check my work thoroughly and stay organised helps me complete tasks correctly and maintain good work quality.

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In the morning, I ran numbering for nearly 30 foreign invoices completed last week and continued vouching another 25 local invoices, followed by their numbering. Afterwards, I went to the warehouse with my buddies and collected over 1,000 invoices, both local and foreign. Once back, I sorted more than 230 foreign invoices alphabetically to prepare for processing.

Reflection:

Today reminded me how essential structure and process flow are when handling large volumes of data. Sorting and organising help me work more efficiently and reduce the chance of errors. This routine also strengthens my data handling skills, which are valuable in any finance-related task.

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Today, I spent the whole day matching nearly 100 pieces of foreign invoices. During the process, I faced a few challenges such as unfamiliar supporting documents, missing invoices that I had to retrieve from email or request from vendors, the absence of air waybills (AWB), which required me to check courier service websites, and the need to email the courier to request the K1 forms. Each case required different follow-up steps, and I handled them one by one with full focus and care.

Reflection:

This experience taught me how crucial attention to detail and proper documentation are, especially when handling international transactions. Although these tasks were outside what I usually learn in theory, they helped sharpen my ability to cross-check data and communicate effectively with external parties. It also trained me to be more resourceful and patient when dealing with incomplete records.

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Today, I continued with the same process as yesterday—matching nearly 100 pieces of foreign invoices. Throughout the day, I encountered similar challenges, such as determining whether a vendor provides a standard invoice or a commercial invoice, and handling transactions with missing supporting documents. I frequently sought help and guidance from my buddies to understand where and how to retrieve the required documents and how to handle various exceptions.

Reflection:

This process has strengthened my problem-solving skills, especially in handling incomplete or unfamiliar data. It also helped reinforce the importance of verifying source documents, something I’ve previously encountered in coursework but now understand more deeply through hands-on experience. Asking questions and learning from team members has made me more confident and efficient in managing real-world accounting tasks.

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This morning, I finally completed the matching for the last 30 pieces of foreign invoices. I printed and scanned all the required supporting documents to prepare them for submission to LHDN. Once done, I passed them to my buddies for a quick review. While waiting, I followed up on several vendor emails I had sent over the past few days. After making the necessary corrections based on feedback, I proceeded to vouch the invoices by keying them into the system. By the end of the day, I successfully completed 100 normal foreign invoices and 10 prepayment transactions.

Reflection:

Today’s work sharpened my attention to detail, especially in compiling complete sets of documentation for regulatory submission. It also gave me a better understanding of how prepayment transactions differ from regular ones and the additional care required in processing them. Real-world tasks like these help me apply structured thinking and reinforce the importance of proper documentation, a concept that’s vital in both academic learning and professional settings.

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Today, I continued with the vouching process for 111 pieces of foreign invoices and 10 prepayment transactions. After completing those, I moved on to key in and match around 50 pieces of local invoices. Once everything was properly processed, I ran the numbering for a total of 92 invoices, which included both foreign and local transactions.

Reflection:

Handling both foreign and local invoices in one go today helped me strengthen my multitasking and time management skills. It also reminded me how important consistency and accuracy are in data entry, especially when dealing with high volumes during month-end closing.

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In the morning, I started by offsetting 18 prepayment transactions and ran the numbering accordingly. Since today was the last day of the month, we had to ensure all invoices received in June were completely processed. I went to the V-Warehouse 3 times to collect the Delivery Orders (DOs) and invoices. Throughout the day, I matched, sorted, and vouched 34 local invoices and 23 foreign invoices, and handled one more prepayment transaction, which I also offset in the system. After completing all postings, I finalised the day by running the numbering for a total of 315 invoices.

Reflection:

Today’s fast-paced workflow tested my time management and accuracy under pressure. Applying my knowledge of invoicing flow, transaction treatments, and system handling helped me stay on track. The month-end urgency also reminded me of how important cut-off and completeness concepts are in ensuring financial records are accurate and reliable.

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I resumed the numbering process for 100 invoices that were posted yesterday. Then, I went to the V-Warehouse to collect the first batch of DOs and invoices for the new month—around 100 pieces in total. Back at the office, I matched, sorted, and vouched for 19 local invoices with e-invoices and 1 local invoice under a prepayment term, which required me to retrieve the invoice via email and print it out. I also handled 1 foreign invoice, preparing and keying it into the system with the correct supporting documents.

After finishing the first batch, I went to the V-Warehouse again to collect more documents. I continued the same process and successfully vouched for 16 more local invoices and 1 foreign invoice. For one foreign invoice missing the K1 form, I sent a request email to the courier service to obtain the document.

Reflection:

Today reminded me of the importance of document completeness and the need to cross-reference multiple systems to ensure accurate matching and posting. My understanding of source documents, payment terms, and tax-related forms definitely helped me to handle both standard and exceptional cases more confidently.

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In the morning, I went to the store to collect around 230 pieces of DOs and invoices. After returning, all Account Payable interns attended a training session led by our buddy on the month-end closing process. She explained how to close and reconcile accounts such as accruals and trade payables, and emphasised the importance of ensuring all prior month transactions and liabilities are fully captured before starting the reconciliation. I took down key notes during the session to help with future tasks.

In the afternoon, I began extracting information from the GL Detail Report to prepare for tax month-end closing. Since some transactions were not fully posted yet, I focused on copying and organising the available data by each expense GL code.

Reflection:

Today gave me a deeper insight into how accurate and complete records are crucial for closing and reconciling accounts. It also helped me appreciate how theoretical knowledge of ledgers and accruals translates into real processes in the workplace.

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Today, I continued extracting data from the GL Detail Report and GRN to complete the tax-related month-end closing documents. I completed the categorisation for more than 60 GL codes, including the additional document on travelling expenses and repair and maintenance and small value assets for ViTrox Academy Sdn Bhd. I also became more efficient by applying Excel functions like PivotTable and VLOOKUP, which sped up my work significantly.

Reflection:

Today strengthened my ability to organize and analyse financial data using tools that go beyond manual checking. Learning to apply Excel functions not only made my workflow smoother but also showed me how technical skills can greatly improve efficiency in tax-related tasks.

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In the morning, I continued the same procedure as yesterday, but this time for ViTrox Agritech Sdn Bhd. I successfully compiled and categorised all expenses under more than 50 GL codes by using the formulas to ease and speed up my working speed.

While waiting for the complete GL Detail Report and management account, I went to the V-Warehouse to collect the DOs and invoices. After returning, I sorted and matched the local invoices accordingly.

Reflection:

Today helped reinforce my understanding of how financial data needs to be organised across different entities. The experience of handling large volumes of data and categorising them by GL codes has sharpened my attention to detail and strengthened my ability to manage time across tasks effectively.

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Today, I successfully matched 61 pieces of foreign invoices along with all related documents such as packing lists, airway bills, supporting documents, and K1 forms. Throughout the process, I did my best to retrieve missing documents from emails, courier websites, or by sending follow-up emails to request them.

Once the matching was complete, I scanned all the invoices and commercial invoices into soft copy formats to facilitate submission for Treasury payment processing. Then, I keyed in the 6 pieces of invoices into the system and submitted them for payment approval.

Reflection:

Handling foreign invoices helped sharpen my ability to trace and manage cross-border documentation. This experience showed how important it is to maintain clear audit trails and understand each document’s role in ensuring timely and accurate payment. Applying these steps in real-world settings strengthened my practical understanding of finance workflows and regulatory compliance.

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I’m happy to share this evaluation for Ai Rou. She is someone who has shown great attitude and potential since joining us. Ai Rou is open to trying out new areas and has expressed interest in rotating to the Tax, ESG and AP teams. This already tells us she’s willing to step out of her comfort zone and learn new things.

Ai Rou is very careful and detailed in her work. She pays close attention, checks her work properly, and makes sure everything is done right. Because of this, we can always trust the quality of her work.

She is also very helpful and friendly. She doesn’t mind lending a hand to her teammates and often shares what she knows, which makes working with her easy and pleasant. Her positive attitude helps keep the team spirit strong.

One thing I really admire is that Ai Rou likes to learn and isn’t afraid of challenges. She’s curious and always ready to pick up new skills, whether it’s learning more about tax matters, sustainability (ESG) work, or even handling payments under AP. This is very important for us, as we need people who can adapt and grow with the company.

With her careful way of working, helpful nature, and eagerness to learn, I believe Ai Rou will do well in any team she joins. I look forward to seeing her continue to grow and contribute even more to our company.

Well done, Ai Rou.

regards

Michelle

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Today, I continued the process from yesterday and completed 45 normal foreign invoices along with 10 prepayment foreign invoices. I double-checked all the data I had keyed in and verified the invoices submitted in the system to ensure accuracy before posting. Once confirmed, I proceeded with the posting, ran the numbering, and attached the stickers to each invoice.

Afterwards, I started sorting and matching a new batch of local invoices.

Additionally, I had the opportunity to meet Dr. Dzarfan during his visit to ViTrox. He reviewed my internship progress and performance, and we also discussed ViTrox’s company culture and values.

Reflection:

Today’s tasks reminded me how vital attention to detail is when handling financial data, especially during the verification and posting stage. The visit from Dr. Dzarfan was also a meaningful moment that allowed me to reflect on my growth so far. My academic foundation definitely helped me navigate today’s processes more efficiently and with confidence.

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In the early morning, I continued sorting and matching the local invoices before keying them into the system. I completed 197 pieces of local invoices and 2 prepayment local invoices. Afterwards, I posted all transactions to the general ledger and offset the prepayment invoices.

Later, I went to the V-Warehouse to collect the DOs and invoices. After returning, I began sorting and matching the foreign invoices.

Reflection:

Today, I strengthened my understanding of how transactions flow from invoice matching to posting in the general ledger. The ability to handle large volumes efficiently while maintaining accuracy is a valuable skill that supports both financial clarity and timely month-end closing.

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In the morning, our department had the weekly AI sharing session on the AI tool Notebook LM. I found it very useful, especially for conducting research and organising reading materials, which I believe will benefit me in the future.

After that, I continued matching foreign invoices with the relevant documents and scanned the soft copies for all completed ones.

Reflection:

Today reminded me how technology and accounting processes can go hand-in-hand. While matching invoices trained my attention to detail, learning about AI tools broadened my perspective on how to work smarter, not just harder. Both aspects are important in building a more efficient and insightful work routine.

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Public Holiday - Penang Governor’s Birthday (Replacement)

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Today, I continued keying in foreign invoices that were fully matched last week, completing 64 entries along with one prepayment invoice, which I also offset in the system.

While waiting for the system to complete the posting process, I went to the V-Warehouse to collect Delivery Orders (DOs) and invoices. After returning, I started matching local invoices. With the recent process improvement, we no longer need to sort invoices alphabetically before matching, which has made the work more efficient.

Reflection:

The smoother workflow today highlighted how small process improvements can lead to significant time savings. My academic training helped me stay organised and precise during data entry, especially in handling prepayments and ensuring correct offsetting. It’s rewarding to see how practical skills and adaptability can make daily tasks more manageable and accurate.

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Medical Leave

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After returning from medical leave, I resumed matching local invoices while tracking the time taken for each step. This timing data will be used as a reference for the ongoing AI automation project in the AP team, which aims to reduce data entry time for three-way matching local invoices.

Once matching was completed, I keyed in nearly 100 local invoices and offset 1 prepayment invoice, also with time recorded to support the automation analysis.

Later, our AP team carried out a small internal experiment to compare the time difference between matching invoices with DOs under two conditions: with sorting (48 pieces) and without sorting (50 pieces), to evaluate the potential time savings.

Reflection:

Today’s tasks reminded me of the value of efficiency and data-driven process improvement. Applying structured thinking and being detail-oriented—skills I've strengthened through my academic background—allowed me to contribute meaningfully to the AI automation initiative. It's exciting to see how real-time task analysis can support smarter, faster workflows in the long term.

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Today, I began by keying in the local invoices that I matched yesterday, then proceeded to post them and run the numbering. After that, I moved on to matching foreign invoices. During the process, I liaised with a buyer from the Procurement department to clarify whether a supplier used a commercial invoice or a regular invoice as supporting documentation. I also requested the K1 form from another buyer, as the vendor had used a different courier service than ViTrox’s usual one.

In the afternoon, I joined a short AI discussion with our team leader regarding the assignment from last week's AI sharing session. We explored various features in Notebook LM, tested its functionalities, and noted down both its strengths and limitations for internal evaluation.

Reflection:

Today was a blend of practical tasks and collaborative learning. Communicating across departments sharpened my problem-solving and interpersonal skills, while the AI discussion expanded my adaptability to new tools. My background has helped me stay organised and curious, especially when handling multi-step processes that require both accuracy and initiative.

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In the morning, I had a discussion with the tax officer regarding last month’s tax closing. The schedule was delayed due to a bonus accrual account adjustment, which only became available to us last week. After receiving the updated data, I promptly corrected the tax computation files for both ViTrox Academy (VA) and ViTrox Agritech (VAG). With the officer’s guidance, I completed the computations and officially handed over all tax-related tasks at my side to him, as I will be focusing fully on the Accounts Payable (AP) team for the remaining 2 months of my internship.

After that, I resumed matching foreign invoices and began keying them into the system once the matching process was completed. I also scanned the relevant documents for e-invoice submission.

Reflection:

Today reminded me of the importance of adaptability and ownership in managing overlapping responsibilities. Understanding accruals and tax adjustments in real-world scenarios allowed me to apply technical knowledge in a practical setting. The transition from tax to fully AP also marked a shift in focus, showing how flexibility and time management are essential in any accounting role.

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I resumed keying in the remaining foreign invoices from my batch, completing a total of 83 normal and 8 prepayment invoices. Once all were posted, I proceeded to submit the e-invoices and offset the prepayments in the system. During the offsetting, I encountered a discrepancy where the prepayment amount was insufficient to fully cover the current payment. I quickly liaised with the buyer to confirm that the remaining balance was settled using the Cash on Delivery (COD) method. After resolving the issue, I ran the numbering and labelled each invoice with the appropriate sticker.

Later on, I also supported the ongoing AI automation project by providing data for comparing the time taken between sorting and unsorting invoices. This helped ensure a more balanced and realistic dataset for analysis, rather than relying on input from a single individual.

Reflection:

Today highlighted how important it is to double-check transactional details and follow up with the right parties to resolve discrepancies efficiently. My growing familiarity with processes like offsetting and e-invoice submission has improved my confidence in handling tasks independently. Additionally, contributing to the AI project has helped me see how small process changes can impact overall efficiency—a concept that’s often emphasised in data-driven decision-making.

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Today, I matched, keyed in, and posted 82 pieces of local invoices, followed by running the numbering. In between, 2 of us AP interns had a feedback session with our buddies where we shared challenges we faced and received helpful guidance and solutions.

The Finance department also held our routine AI sharing session, focusing on experiences using NotebookLM. Each team shared the strengths and limitations of its features.

Later, I went to the V-Warehouse to collect DOs and invoices for all entities.

Reflection:

Today was meaningful as I gained practical solutions from the feedback session, and the AI sharing expanded my view on how tech tools can support our workflow. These experiences continue to shape my problem-solving mindset and adaptability in real tasks.

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Today, I handled a new batch of foreign invoices and began matching them as usual. I encountered an issue where one supplier used a different courier service, and the invoice arrived without supporting documents like the airway bill and K1 form. I identified the buyer and reached out for the missing documents, but didn’t receive a response, so I proceeded with matching the remaining invoices first.

Reflection:

The situation reminded me of the importance of clear communication and follow-ups when handling real-life accounting tasks. My academic background helped me stay organised and maintain workflow despite unexpected delays.

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Today, I continued matching the remaining 60 foreign invoices under a combined shipment. To ease the e-invoice submission process, I downloaded all invoices in advance to avoid manual scanning. After that, I keyed in and submitted over 120 foreign invoices through our system. I also followed up with vendors and buyers who hadn’t responded, and reviewed all pending cases to help clear backlogs before the month-end closing. All issues were recorded in the shared Google Sheet for team visibility. In the afternoon, I went to the store to collect over 1,000 pieces of invoices, including local, foreign, and JIT across all entities.

Reflection:

Handling a high volume of tasks while troubleshooting issues reminded me how vital planning, documentation, and system navigation are. The structured thinking and data handling skills I’ve developed helped me stay efficient and solution-focused throughout the day.