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Introduction 
I did my internship from 30/01 to 18/02 at the Lapam Confartigianato of Finale Emilia. I made a total of 30 hours a week, from Monday to Friday from 8:30 to 13:00 and from 14:30 to 16:00
My classroom tutor was Professor Antonella Poletti and my corporate tutor Giancarlo Affolter. 

The company
What it does
Lapam is an association that represents employers and protects their interests. Over the years, Lapam has created an efficient network of useful and necessary services to address the many difficulties encountered in managing business.
Today Lapam associates 11,000 companies and 650 employees divided into the 53 locations located in the territories of Modena and Reggio Emilia.
The values of Lapamâs are associate and people orientation, motivation, responsibility, team spirit, collaboration. These are the main values that move their action, but also be the point of excellence, recognized for their ability to representation and protection, quality and variety of services, professionalism, participation and enthusiasm.

Schedules and organizational structure 
The company was only open to customers in the morning from 8.30 to 13, and it was during the morning that I could observe the interaction with customers, the methodologies of approach, support, sale of their services, and resolution of problems with customers. 
At the site of Finale, there were 6 employees, who work with different sectors, like the payroll office, administration, accounting and finally taxation.
There was another office that was that of my Corporate Tutor, whose figure was the most important in the site, because he was the one who coordinated and controlled the work of the employees, as well as mine, and above all any problem and was he the figure to which the others referred. 

My role
It was a marginal role, where I could learn the basics of the job, and help them with the order and arrangement of documents
From this it is clear that my involvement was minimal, I could not participate so much in their conversations, or problem solving, I limited myself to do my job and always propose to help and learn something new.

Competences
In my work-experience I had to have these skills:
-digital= because I had to work only and exclusively to the computer, to enter data and to save them
-precision = it was necessary because I was working with sensitive data of their customers
-effective and professional communication= finding myself in contact with professional subjects I had to have an effective and direct communication so as not to take them too far from their work
-active listening= because i finding myself in a completely new environment for me I had to learn to know and especially understand what was explaining me and how I should do my job

Do I want to do this job in the future?
My experience, my experience was not negative, I got to understand the practical foundations of this job. In the future I am convinced that I will continue on the economic sector, even if today in my mind there is still some confusion about this profession

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WORKING-EXPERIENCE

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Alessia Ghelli

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Taoufik Allah Ranine: my internship and dream job

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Work experience report - Tassinari Tommaso

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Work experience report - Tassinari Tommaso

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https://docs.google.com/document/d/1XTsFWoJOk--Thp7YYBpbpUEWKFRzZXHtnlu9wMp0RWo/edit

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.