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What are you excited about? What's something you're looking forward to or could change?

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What are barriers to resolution?

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What is working well in the resolution of disputes in your system?

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We have partners who are unwilling to budge regarding the settlement agreement and are challenging to work with.

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Building more capacity in staff and providing training to our families

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Most of my directors have some training in dispute resolution so they can resolve things faster and without attorneys. They come to me of advice and to bounce ideas off of before they blow up.

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Rose: When issues reach a person they are handled with respect and knowledge and patience.

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Parents are aware of the district's desire to work with and parents are requesting ADR

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Open, honest communication between parties

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ADR process is very siloed

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Collaborative conversations are leading to settlement agreements and resolution without OAH filings

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Having a more formal way with more and different ways to solve issues in our dispute resolution process.

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Our leadership has ADR training and believes in it.

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Building trust first, by listening and gathering information at the onset of ADR

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Building new skills that will improve relationships

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I am looking forward to conducting more facilitated IEPs and engaging in ADRs more often

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Bud: The fact that this training is being offered is acknowledgment that issues are important and alternative paths are needed

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Buy in from districts and other general education staff

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My districts each do their own ADR and it works fairly well

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Having the training myself allows me to speak their language and gives me more credibility with all players.

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Thorn: Issues falling through the cracks, unreasonable lateness in responding.

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The barriers are the things that cannot be changed and how to navigate those times. Ex. removing a principal...

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We are just developing systems and knowledge around ADR. How can we train more folks? How can we make ADR more accessible?

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Shift from district culture

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Families often get lawyers before their child even starts school. AND the general education system doesn't always support the special education system in resolving issues before they become bigger issues.

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Navigating the hard to reach parent (seeking justice), and then building back the team with the parent.

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We have colleagues that are skilled and successful in the ADR process.

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Leadership at times will not budge

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Seeking justice vs collaboration

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Some folks are hesitant to engage in a collaborative conversation and insist on getting an attorney

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Our office is required to offer mediation to each of our complainants. Most of the complainants decline mediation. Often times the complainant wants to know what will happen if they mediate - they want to make sure the school district is found out of compliance that there is a record of this. They think it will benefit future families if the districts are held accountable.

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barriers to resolution are parents not wanting to mediate if it "lets the school district off the hook"

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A new office is being developed at the SPED division at CDE that will focus on mediation/resolution to complaints.