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Mental Health and Wellbeing Trust Policy

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Mental Health and Wellbeing Trust Policy

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SBMAT Mental Health and Wellbeing Policy - September 2024

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For urgent help:

If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health, or if you are worried about someone’s mental health:

Call NHS 111 and select the mental health option (option 2)

If you live in Shropshire, Telford and Wrekin, you can also:

Call our the Midlands Partnership Foundation Trust Freephone 24/7 urgent NHS Mental Health Helpline - 0808 196 4501

Text STW to 85258 to receive support for your mental health at any time of the day or night

Email access.shropshire@mpft.nhs.uk

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Home - NHS Shropshire, Telford and Wrekin

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Explore NHS Shropshire, Telford, and Wrekin’s guide to local health services, including hospital transformations, urgent care, and community health initiatives. Get involved and stay informed about the latest health news and updates affecting your community.

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Call the Samaritans free helpline. It's open 24 hours, 365 days a year (116 123)

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We do not tolerate behaviours that are threatening or abusive in any way. While we recognise that people who exhibit these behaviours have a right to the support they need, it's not possible for us to provide a safe and supportive space when met with threatening or abusive behaviours.

We act to prevent further contacts from callers who behave in these ways. Please see our privacy policy for more information.
Limiting or withdrawing access to our services
From time to time we may have to use the information collected about you when you contact us to make decisions about limiting access to our services. If we believe you are abusing our service or are abusive towards volunteers, we will use our system to block your calls or messages from getting through.

If you can't get through by phone, you will hear a message that explains how to contact us to discuss our decision to block you from our system.

If we take the decision to limit your access to our systems, we will make every effort to inform you as to the reason why we have restricted your access. We may ask you to give us a contact number so that a member of our Caller Support Team can call you to talk about your support needs.

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If you're going through a tough time, contact us free. We won't judge you or tell you what to do. We are here to listen so you don't have to face it alone.

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NHS Mental health support for children and young people

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NHS Mental health support for children and young people

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Mental health support for children and young people

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Find out what help you can get if you're a child or young person who needs support with their mental health - includes information for parents and carers

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Shropshire Parenting Help and Support Line

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Shropshire Parenting Help and Support Line

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This site stores certain information as “cookies” on your device in order to improve your website experience. We also share information about your use of the site with analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

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 Emotional regulation and anxiety support resources

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 Emotional regulation and anxiety support resources

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https://www.nhs.uk/mental-health/self-help/guides-tools-and-activities/five-steps-to-mental-wellbeing/

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A young carer could be someone from the ages of 5 to 17 years of age who helps to look after (or ‘care’ for) a family member who has a physical disability, mental illness, or alcohol/drug addiction.

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Get in touch

If you think you are a young carer, or know someone who might be, please reach out to the Shropshire Young Carer Support team to find out how they can help:

• Phone: Call 0345 678 9021 during office hours
• Email: youngcarers@shropshire.gov.uk

https://next.shropshire.gov.uk/adult-social-care/schemes-and-teams/shropshire-carers/young-carers/

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Togetherness is the NHS emotional health digital learning hub funded in your area. Your family has free access to expert learning about childhood development, wellbeing, brain changes, and much more to help you to connect with your children.

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Shropshire Universal Autism Support service

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Shropshire Universal Autism Support service

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The Universal Autism Support Service equips parents and family members with specific knowledge and skills, so they can better support children & young people at home and in the community. The service offers one to one support for the family and individual child/young person.

The service is aimed at families of autistic young people aged 0-19.  A formal diagnosis for autism is not required to access the service.

https://www.kids.org.uk/services/shropshire-universal-autism-support-service/

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Sensory information for parents and carers 

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Sensory information for parents and carers 

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Sensory Information for Parents and Carers

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We have eight different sensory systems, 5 of them are more well known, and 3 of them you may not have heard of before;

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Caudwell Children - SEND support for families

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Caudwell Children - SEND support for families

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Caudwell Children now offer a SEND Support Line and FREE Family Support Sessions for parents and carers.
If you need advice, support, or guidance around SEND, they’re here to help.
📞 SEND Support Line: 0333 057 0253
🌐 More info & bookings: www.caudwellchildren.com
Please reach out if you feel these sessions could support your family.

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When you're living with a mental health problem, or supporting someone who is, having access to the right information is vital.

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We’re Mind, the mental health charity | Mind

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We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.

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You can call our Parents Helpline for free on 0808 802 5544.

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YoungMinds | Mental Health Charity For Children And Young People

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YoungMinds are a mental health charity for children, young people and their parents, making sure all young people can get the mental health support they need.

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Child to parent abuse is where a child (of any age) displays repeated abusive behaviours towards a parental figure.

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The NSPCC is the UK’s leading children’s charity, preventing abuse and helping those affected to recover. Help us be here for children. Please donate now.

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The team provides specialist clinical assessment, formulation, diagnosis and evidence‑based interventions for children and young people with complex, severe, and persistent mental health difficulties. They support children and young people whose needs cause significant distress and impairment across daily life, including home, school, relationships, and development.

Staff deliver interventions in line with professional guidelines, using a range of approaches such as individual, group and systemic work, physical health checks, pharmacological input, behavioural programmes, and digital resources. All care is guided by collaboratively developed care plans, with progress regularly monitored through outcomes measures.

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Call Childline for free to speak to someone about what's happening and how you're feeling (0800 1111)