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If someone says, “This is how we do business here,” what do they mean?
A. That we have a systematic way of doing things
B. That our work is systemic
C. That our work is our sole responsibility

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Look at page 8 in your book. List one example for each of the components numbers 1-4. 

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Look at page 8 in your book. List one example for each of the components numbers 1-4. 

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Look at page 8 in your book. List one example of each component numbers 5-7.

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Look at page 8 in your book. List one example of each component numbers 5-7.

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True or False? It is possible to improve processes that are not adding value. 

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True or False? It is possible to improve processes that are not adding value. 

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True or False? Improving one part of the system may adversely affect another part of the system and negatively impact performance. 

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True or False? Improving one part of the system may adversely affect another part of the system and negatively impact performance. 

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How can we limit the chances of negatively impacting parts of a system?

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How can we limit the chances of negatively impacting parts of a system?

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A

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Anticipating impacts and thinking through the process with people who are also part of the system. 

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Anticipating impacts and thinking through the process with people who are also part of the system. 

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A

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T

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T

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A

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Analyze / Review Data and involved all stakeholders

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True

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Align goals and planning