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Breakout activities and convo with others in the field were insightful

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How to handle AI questions from the community

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Perhaps a deeper dive course for those already doing DN work who may have some background in working with people.

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I enjoyed the training including activities. The pace was also great. The resources are amazing too!

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I would have liked a little more information prior to the training about the schedule/timeline, and also that a microphone and video would be useful if available.

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Great training, I loved all the resources. I also liked the level of engagement.

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Thank you!!

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The resources have so much information on them that one would definitely need to make a plan for each client based on their assessment. It would be great to see an example of what this might look like or possibly a template of something that you have previously used.

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Overall, I thought the training was very informative. The only thing that I might suggest would be to add some time for role playing so that we had the opportunity to apply what we were learning in real-life scenarios.

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Wonderful and resource-full training! Thank you, Nate for a lovely experience. This has prepared me in ways I did not imagine.

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I think a couple of short videos with stories about people who have benefited from the Digital Navigator program could be insightful.

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I thought the training was extremely engaging. The amount of resources that was shared was absolutely amazing!

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Good information, Nate kept you engaged and taught sharing his experience and embraced getting others to share their experience to help show different diversities that they faced.

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I would like to know when the breaks will be in advance, or at least a general idea.

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I enjoyed the wide array of resources shared and the time spent in group discussion about how to engage people.

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I would like to have more information on A.I and how can we teach people about it

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The overall training was very informative. The breakout rooms were helpful in reinforcing the lessons.

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Allow members to share what they do or how they work with members of their community

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Very concrete and helpful framework and tools to set out on our digital navigator journeys. Appreciate all the linked resources!

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The different ways we can provide assistance to members that we work with, and the activities

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As Digital Coordinator for True Ridge, I found immediate applications for participant tracking, follow up systems, digital literacy programs, AI education for entrepreneurs, documenting success stories, and expanding technology access in underserved communities. Thank you for a great training experience.

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I would love to see a future module on AI literacy and how Digital Navigators can help communities use AI tools safely and effectively.

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It would be helpful to include more real world case studies showing how organizations use data and digital navigation strategies to improve community outcomes.

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I appreciated learning about the Digital Navigator model, data collection for impact measurement, and the many resources available through NDIA. Connecting with a national network of Digital Navigators was also very valuable.

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Going more into cultural competency and ethics in digital equity. How do you increase/improve your cultural copetency?

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Thank you for the digital resources! I can't wait to implement them!

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Allot time for participants to have lunch

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Good information especially for career coaches etc.

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Content was great. I appreciated the topics being reinforced with actual examples.

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Thanks for the chat room as other people were able to give suggestions.

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Would rather had a handout of the slides .

Some of the pages were hard to read from the internet sites we were supposed to evaluate. Recommend that people have a monitor rather than a lap top.

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More handouts

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A few more breaks

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Got more from writing down information rather than just sitting trying to listen.

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It was educational and worth the time

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Super friendly vibe. Resource share was amazing. Use cases were a great application activity.

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A final handout with the links shared during the course with a brief description of each.

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Great teaching/learning techniques. Personally, I need 15 minutes for a break (even if fewer breaks), but pacing was comfortable and considerate. Thank you!

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Nice tone and pace. I liked a few quick breakouts alternated with info and sharing from participants too!

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Great content.

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The pacing and energy of the class was good and consistent.

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Maybe a few more Videos

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The training was Great and knowledgeable

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I like all the resources and all the information you spoke about.

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A few more 15 minutes breaks

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A deeper dive into cultural competency and ethics in digital navigation, it was briefly touched on but I think more time could be spent on those topics as they are so important when getting into the field and delivering services to clients and being able to do it successfully.

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Loved that there were so many easy to access online resources that were shared, I enjoyed all of the discussions and activities.

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I liked all of the resources that were provided during the training. I also enjoyed breaking into small groups and getting more information about what other people are doing with digital navigation.

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Great resources, thoughtful presentation, very helpful!!

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I enjoyed that it has been pretty interactive and lots of the people participating were very knowledgeable.

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Some more advanced lessons or way to work in more conflict situations/differing areas of experience, region, etc. would be beneficial. Quite a few of the people in this cohort were already familiar with Digital Navigation in some aspect, so helping to accommodate or encourage growth in that area would be helpful. However, I do also recognize that many are new to Digital Navigation, so balance must be struck.

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It was very helpful in providing resources and did an excellent job of encouraging participation and discussion in natural and succinct ways.

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A lot of excellent information. I know technology but I need to be able to speak in terms that every-day user's know. I didn't get to attend as much of the course as I wanted to so I'm definitely going to try again. I loved being able to hear other's viewpoints in different areas.

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Excellent shared references, and good discussions on how to approach conversations and work with the community

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Maybe more concrete examples or more success stories and/or areas of growth stories. So we can see the impact the training has had for people. Like the data was wild to look at for the number of ISP and how some areas were extremely rural. But it was all numbers and data. Maybe for visuals like short videos or stories. Especially since we were all from different areas and states and walks of life. I live in a big city, so seeing videos or pictures of other cities and their need for digital access would be very impactful.

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Great slides and discussions. The resources and materials provided were very helpful.

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Very well paced and facilitated. It didn't feel like four hours on Zoom, I left feeling energized. Great group of people that had lots of valuable knowledge to share.

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I found the interactive learning methods truly enhanced my understanding; the blend of hands-on activities, visual aids, group exercises, and engaging discussions was particularly effective. Nate's approach as a 'digital navigator' was invaluable, as he skillfully modeled the concepts throughout the training. Additionally, the shared resources were a great bonus and very helpful.

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Consider implementing an optional way for participants to stay connected afterward. This kind of network building could be beneficial for continuous support, future collaborations, and ensuring the sustainability of their efforts. Perhaps a familiar tool, like the group functionality seen on Whova, could facilitate this.

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Certification. Or maybe CE credits.

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Just the right level of detail. Lots of great resources.

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Lots of great, applicable information. I left with many resources I'll share with staff.

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Types of DN programs and different program examples

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Your Knowlege and great use of links and resources

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Advocacy at the Digital Navigator level

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Great presentation! Would help anyone who wants to be a digital navigator or someone who wants to build a curriculum.

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Certification for the training.

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Loved that it was a small group because it was easier to engage.

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Limited time, for the second day, but much of the information was covered-- though not as thorough as the first day.

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This showed a lot of websites that I was not familiar with. I loved the Northstar training and will definitely be using this. I also did not think to include symbols in a bingo game or other type of game would be helpful to identify/ memorize what they mean for residents

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Great resources providers! Exercise were very helpful.

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Official certification some day

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All of the information presented was relevant and well articulated by presenter and powerpoint.

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More roleplay activities (difficult with Zoom, but I think that would be more valuable if this session is run with people who have not yet had digital nav experience)

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Hall of fame ISP search

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Great scope for the program -- covered all the main points. Really great resources as well, those links were incredibly valuable

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Great detail