# data[].attributes.body
Attend local groups and activities

# data[].attributes.body
Check in if not attended support groups

# data[].attributes.body
Contact to check in that the person has found support

# data[].attributes.body
Assessing the algee action plan

# data[].attributes.body
Open conversation in breakout room or telephone conversation if not in a 121 situation

# data[].attributes.body
We are not a crisis service so we would focus v much upon an initial conversation and understanding of the situation and the individual before determining next appropriate steps- might be calling/accompanying to other services

# data[].attributes.body
Risk formulation to assess suitability for non-clinicsl emotional and practical support. Rated low, medium or high risk based on presentation and needs.

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We offer guidance on booking GP appts and offer counselling if needed for any trauma that needs addressing with an open invitation to have more listening ear sessions

# data[].attributes.body
Talk to family and friends if allowed and put plans in place of what to do if these feeling happen again

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Service users in the crisis house are met with professionals to ensure a safe discharge and onwards support being back in the community.

Nightlight helpline callers are signposted or referred into other services

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Onward referrals, and support calls from a number of initiatives:

Waiting well (waiting list)

Crisis helpline check in calls

No referral required support whilst transitioning - drop in support

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Staying with person until alternative help arrives

# data[].attributes.body
Follow up 1-2-1’s - all

about connection with the person

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Organisations vary a lot in structure and professional formulation. CGL have a larger component of Recovery Workers from various back grounds with fewer Mental Health Professionals. I find it is so important to use the same language as our mental health colleagues when making a referral, the quality of which differs depending on the individual making that referral. Perhaps sharing he tools used by HPFT with mental health professionals in other sectors will assist in appropriate referral made

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Once 'safety for now' is agreed as our goal (which can take time) we move on to safety planning using tools like Stay Alive App and give 24/7 helplines

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Peer support that is then escalated to the staff team and our mhfa team that are trained in mental health first aid so that we can swiftly support someone and make sure that they feel supported and get person centred care.

# data[].attributes.body
Arrange follow up appointment

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Crisis teams contacted, GPs and any professional linked to referral to understand current support in place

# data[].attributes.body
Once understanding and trust is built we ask about means & time frame etc

# data[].attributes.body
Probably done informally with no standardised documentation, but conversationally developed with the individual

# data[].attributes.body
Make follow up check in calls

# data[].attributes.body
Daylight Crisis team to pick up anyone during daytime hours of 9-5 in crisis for immediate intervention and prevention.

A&E Link worker at Watford General with MHLT to help assess and refer service users not in need of clinical support or intervention

# data[].attributes.body
Not currently undertaken

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Discharge planning that includes onward referrals and a minimum number of community signposting relevant to each individual

# data[].attributes.body
Discuss situation, talk about their feelings

# data[].attributes.body
Referral to HPFT or other partner depending on nature if concern

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Triage/risk assessments over helpline to bring service user in for a cafe visit.

Referral form and Paris risk assessments to assess and view suitability for Crisis house stay for intervention.

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Initial assessment complete safety plan to include info on risk, current triggers, protective factors and support networks. This is reviewed with the individual before determining concerns/escalations

# data[].attributes.body
Ask questions offer support

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Directly asking the question and offering immediate support

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Safety planning documents standardised across the organisation

# data[].attributes.body
General awareness and reporting of any concerns regarding mental well-being including suicidal comments

# data[].attributes.body
Offering person centred listening ear sessions with two members of the team where we ask directly and openly about suicide when trust has been built

# data[].attributes.body
Nightlight Helpine operating 7pm-1am

Referrals for a stay at the Crisis House

Nightlight inbox for professionals and service users to contact

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Shared risk assessments between HPFT and us

Risk formulation template used across services