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The customer Zorras arrives from Catania sent by ADV Cosmetics with a coupon.

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1. Initial greeting and identification of the customer (package voucher or booking confirmation)

2. Verification of details (date, type of service, any conditions) and confirmation of services to the customer

3. Explanation of services and clear communication of the service

4. Provision of service (accompaniment and personalization of the service if required)

5. Verification of requests

6. Service completion (service calls, etc.)

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Once the customer has registered, we give her information:

1) what can I do in the evening?

2) what do you recommend?

3) Do you know a good hairdresser?

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1. Active listening and identification of customer needs

2. Propose options suited to your interests:

Culture: Museums, historical monuments, churches, local events.

Nature: Natural parks, hiking trails, beaches or lakes.

Gastronomy: Typical restaurants, local markets, wine cellars or tastings.

Shopping: Craft markets, malls or local boutiques.

3. Provide a local map or guide if available.

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The reception responds to the client by giving all the information she needs

.For the evening we have: Castello di Brescia, Brixia parco archeologico di brescia romana, museo di Santa Giulia, Duomo vecchio & Duomo nuovo, Piazza della Loggia, Piazza Vittoria e Piazza Mercato

.we recommend you the Duomo vecchio & Duomo nuovo

.there are several hairdressers, but the best, according to experiences, costs and reviews is: ...

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Areadocks Boutique Hotel

Services offered by the hotel:

1. reception

2. spa

3. parking lot

4. personal shopper

5. Bicycles and Scutes

6. room service

7. international breakfast

Rooms can be of 2 types

suite

superior

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Cavour 48 Hairstyle this is the best hairdresser in the area and with our discount code you will get 30% off all types of treatments and cuts