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Creating a punchlist to complete tasks, and review task completion weekly.

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There's been opportunities to get more leader engagement with Partners. As a result, our leaders have come up with workstations on the floor to be more visible for Partners and help them with whatever issues they have to improve engagement. -KH

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We were short selectors and so Ops worked with OSTP TL's to create a plan to get our selectors number where it needed to be to reduce OT and extra days for partners

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Facility leadership aligned with Ops and team leaders to address excess begin day. The problem was defined using extensive data and plans were put into place to address the issue.

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Weekly huddles facility leader explains what his expectations and goals are and why at the partner, facility, & company levels.

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Leaders encourage partners to challenge their decision, in the hopes of encouraging partners to think critically and as a team come up with the best plan to move forward.

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Plan and execution of the plan

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As PDC is preparing for the expansion there is a lot of change happening so the leaders are working on continual growth and adapting to the new changes that are coming. As well as encouraging our partners to embrace the changes.

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As a start up plant, we are currently working on a consistent production trend line and getting partners to understand the rate theory - how the less we deviate from the targeted rate (not running below or above rate) the less downtime the plant will experience.

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decide - during the snow vid power outage.

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decide - during the snow vid power outage.

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Expect-Communicating expectations, specifically regarding production.  

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Expect-Communicating expectations, specifically regarding production.  

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Team Leaders in my facility are coaching partners in real time about wrap expectations and engaging them with the "Why" as they are dropping their pallets at a door.

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When your facility capitalizes on those service-minded, cross-trained partners to shift labor where it's needed to succeed for the day and get everyone home to their families at a reasonable time.

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Learning new processes and reports but also making sure we all know how to do them regardless of team. (OS, Dock, Housekeeping)

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That the simple way of doing things may be more cost effective. Manual selection compared to robotics is showing a more robust way of doing things moving forward in eCommerce. Less cost associated with doing business and less down time with technology failure.

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impact - what this would have done during the tough time

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impact - what this would have done during the tough time

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Grow - retain the customer and partners.  

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Grow - retain the customer and partners.  

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Leaders asking TLs what we can improve, what projects/minigame we can start to be better.