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Establish a preferred/professional form of communication - e.g. only through email

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setting the boundaries earlier on especially during the disarm stage and have communication around that

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Communicating that as peer tutors we are mandated reporters, and if there is any sensitive information they dont want reported that theire are other outlets and support systems

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setting boundaries with what a tutor can and cannot directly help with (Ex. tutors are not answer keys)

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emailing the student before the session to prepare more about the topics they need help with

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being reliable and understanding are good ways to establish trust

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Organization is important in a session to create smooth and quick transitions between material

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Students have to be able to trust us with what they do / don't know so that we can help in the most effective way

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Students have to be able to trust us with what they do / don't know so that we can help in the most effective way

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Being an organized tutor helps with time management and shows your students that you are prepared and care about their growth.

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Being an active listener and hearing their questions and concerns

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Being prepared allows the session to flow better and have more structure. Often having structure can lead to more effective tutoring which allows for more topics to be covered

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Be an active listener and don't be afraid to be vulnerable

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Engaging with the student on a more personal level either prior to or after concluding a session

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Being prepared reduces performance anxiety/stress levels as a tutor

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Make yourself human and approachable, acknowledge that you've been in the same place as the student

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Be approachable so that the student doesn't feel intimidated

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A moment where a student can have closed communication is in their fear of failure. Assuring that it is okay to be wrong and encouraging a student to try again can help open up that communication again.

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Start sessions casually, give some time to build community before beginning the content of the session