# data[].attributes.headline
Remember that some ideas are opinions and some are facts

# data[].attributes.subject
Remember that some ideas are opinions and some are facts

# data[].attributes.headline
bring everyone to the table who is involved with the conflict

# data[].attributes.subject
bring everyone to the table who is involved with the conflict

# data[].attributes.body
Listening to understand

# data[].attributes.body
Respectful conversation on both sides

# data[].attributes.headline
redirect individual to address problems directly with person of concern

# data[].attributes.subject
redirect individual to address problems directly with person of concern

# data[].attributes.headline
giving space and grace to learn and be heard

# data[].attributes.subject
giving space and grace to learn and be heard

# data[].attributes.body
avoidance

# data[].attributes.body
Be respectful while listening to all points of view

# data[].attributes.headline
listen to the concern then work through options to address the concern

# data[].attributes.subject
listen to the concern then work through options to address the concern

# data[].attributes.body
Neutral party lead conversation

# data[].attributes.headline
Listen to understand the other person's perspective.

# data[].attributes.subject
Listen to understand the other person's perspective.

# data[].attributes.body
open discussion